CPH - JFK
Find billige flybilletter fra København til New York John F Kennedy
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|november||Bedste tidspunkt at undgå myldretid med et gennemsnitlig 27% fald i prisen.|
|juli||Mest populære tid at flyve på med en gennemsnitlig 40% stigning i prisen.|
Gennemsnitspris på returrejse
|2.302 kr.||(gennemsnitlig pris i løbet af de sidste to uger)|
Godt tilbud på returrejse
|258 kr.||eller mindre|
Godt tilbud på enkeltrejse
|209 kr.||eller mindre|
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FAQ for bestilling af fly fra København til New York John F Kennedy
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Top 5 flyselsskaber der flyver København Kastrup til New York John F Kennedy
Score baseret på KAYAK brugeranmeldelser
Ulemper: "Not having to go to a different, further away airport because I missed my connection. Not having my luggage go missing and not get delivered within 24 hours."
Ulemper: "Very hot on board"
Ulemper: "entertainment sound"
Fordele: "The crew was great. I was lucky to get a comfortable enough seat. Not the one I actually booked and paid for but still it was ok."
Ulemper: "I was told I was placed on standby for this flight despite the fact that I booked this flight and paid extra for the chosen seat far in advance. The boarding was chaotic. Very poor communication. The flight was very delayed."
Fordele: "Not applicable"
Ulemper: "See above."
Fordele: "My own seat had ample legroom, good crew."
Ulemper: "Faulty headphone jack and person who kneed me in the back whenever I recline my seat. 8 kilo limit on carry-on luggage."
Fordele: "Crew was always ready to help. It was a very smooth flight."
Ulemper: "I wish we could start watching the movies earlier and wish there was more selection for good movies. Flight was delayed but we knew that. I prefer that it‘s safe."
Fordele: "The crew was very efficient and very helpful. They were constantly attending to passenger’s needs."
Ulemper: "The landing was a little rough, but my friend said that it was windy here in NY. Otherwise excellent all around."
Fordele: "People friendly"
Ulemper: "Food was poor, really poor, no options for the children Headphone socket in the seat"
Fordele: "I was fed food and drinks varios times during the flight and that makes me happy! I never went hungry!"
Fordele: "When checking in, I was upgraded to business without knowing it until I looked at my boarding passes. This was a good surprise of course."
Ulemper: "Bathroom not clean"
Fordele: "Smooth flight"
Ulemper: "Crew just ok."
Ulemper: "Headphones are real cheap and hurt the ears...plus it has two pin socket where you can't use your regular headphones...please change this!"
Fordele: "The plane was comfortable. The headrest was great and the seat pitch and recline were decent. I was able to sleep better with Swiss than with other airlines like Lufthansa or Delta. They are much better overall for sure. The food and staff were excellent! The food quality is very good compared to the other airlines. The cabin crew are always passing around water and chocolates throughout the flight. They were friendly and helpful as well. The pilots were also very good. We had no rough turbulence and their landing skills were amazing."
Ulemper: "The boarding procedures could be improved. They don't have zones and everybody just line up. Families with small children are not accomodated first."
Fordele: "Great complimentary chocolate."
Ulemper: "You would think that after spending 1100 on a ticket that a passenger could chose their own seat within 24 hours of their flight. Nope. They wanted me to pay for my seat after already spending 1100. Then they said I was randomly selected for a TSA check in Zurich. Seriously. And there was no TSA agent in sight doing the check. It was a Swiss Airline Employee. Never had that happen even in the USA."
Ulemper: "We had almost 8 hours delay"
Fordele: "Food was great!! Flight was so much better than the United flight I took to get there. Plane was much more comfortable and cleaner."
Fordele: "Over all I enjoyed flying with Swiss over the past 40 years. This was a first time my experience was not to my expectation."
Ulemper: "Slight delay."
Fordele: "The crew made the best they can."
Ulemper: "The airplane was to old. The company should put a better one ."
Fordele: "Staff was polite. Offering water once in a while was nice. Seat was comfortable."
Ulemper: "The promotional video for Swiss Air was way too long. Should have a way to bypass it. I understand being forced to watch the safety video but the promotional video is annoying."
Ulemper: "entertainment machine in my seat did not worked"
Fordele: "crew was great"
Ulemper: "my entertainment controller did not work and my daughters head phone plug would only half work."
Fordele: "Your crew is amazing."
Fordele: "I really enjoyed the flight overall. Made a long flight seem not so bad."
Fordele: "The flight attendants were exceptionally nice - a real pleasure. Food was also quite good and the chocolate passing out is a super excellent treat."
Ulemper: "It is disappointing, on an 8+ hour flight, to have the entertainment system broken. The crew was apologetic, but it still is really lame. Made the flight oppressively long."
Fordele: "The ambient being so relaxing felt asleep all the way to Zurich."
Fordele: "The crew members were polite and efficient."
Ulemper: "There was no climate control. Our rows were freezing cold. People were wearing coats and blankets. Four or five rows up it was warm. My husband asked for more heat and the stewardess said she would turn it up, but nothing happened. Cold air blew out of the ceiling vents for the entire flight. When we reached our gate, we then waited in a long line to have our passports and boarding passes checked again. There were several Swissair crew members, but only one person to check all of the paperwork for economy. Then another long line to show our boarding passes again, while the business class entrance remained unused. Swissair needs someone to manage this better."
Ulemper: "THERE'S SOO LITTLE LEG SPACE BETWEEN SEATS ON THE ECONOMY SECTION I IS VERY UNCOMFORTABLE, SPECIALLY FOR A TALL PERSON ON A LONG FLIGHT.......ADDING TO THE FACT THAT THE PERSON IN FRONT OF YOU MIGHT DECIDE TO BE SOOO COMFORTABLE,HE'D PULL HIS SEAT ALL THE WAY BACK WITHOUT ANY CONSIDERATION!!!..THAT PUTS THE SCREEN ONLY INCHES AWAY FROM YOUR FACE!!..BESIDES, THE CHECK-IN MACHINES AT THE ZURICH TERMINAL ARE A HARD TO UNDERSTAND..TRIED SEVERAL TIMES TO CHECK-IN WITHOUT SUCESS!!"
Fordele: "The plane is beautiful, comfortable and clean. The crew is happy and kind. The food is great! Overall my favorite Airlines as of my recent two flights."
Fordele: "Nothing distinguishes itself for better or worse than usual in coach."
Fordele: "Very clean"
Fordele: "Only the crew was good"
Ulemper: "Ridiculous entertainment system - was impossible to watch a movie."
Fordele: "Friendly crew, decent-ish food"
Ulemper: "Def could have been more entertainment options, movie and TV selection felt thin relative to other carriers."
Fordele: "Polite cabin crew. Quick check- in at JFK"
Ulemper: "Inability to add TSA pre-check to my profile. Very slow check- in process in Geneva. Cramped seating ."
Fordele: "Smooth flight, friendly crew, nice food."
Ulemper: "I found it uncomfortable to watch TV/movies when the seat in front of me was pushed back - the screen was too close."
Ulemper: "The handle of the pull-stick that slides into the suitcase was broken off with the pull-stick sticking out of the TUMI suitcase. Used a pen point to release it and get it back into the suitcase. No handle so it was impossible to drag the suitcase. The ground personnel representing Swiss Air at the Boston Baggage carousel was a novice, had never filled out a baggage claim form before. Told me they would phone me. I am a bit skeptical about this claim. Not sure if it was Swiss Air of the local ground personnel who damaged the suitcase."
Fordele: "The staff was wonderful Pleasant, quick with requests , very professional"
Ulemper: "I get motion sickness and found it strange they no bags were in the magazine pocket. Had to ask for it and wait"
Ulemper: "I wasn't on it so I wouldn't know."
Fordele: "I was as comfortable as I could be"
Ulemper: "I was ill returning to New York , but I was blessed that no one was sitting next to me . The crew was as helpful as possible"
Fordele: "Price and crew friendliness"
Fordele: "great food staff /crew very nice"
Ulemper: "snacks more tv entertanment"
Fordele: "Crew was super attentive and kind"
Ulemper: "Seat problem."
Ulemper: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."
Ulemper: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"
Ulemper: "Very nice crew and great food"
Fordele: "Crew is excellent, polite and personal!"
Ulemper: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."
Ulemper: "Wifi on klm"
Fordele: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Fordele: "The socks offered in business were comfortable and nice looking. The red wine was good."
Ulemper: "The food was just average and the seat not too comfortable"
Fordele: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Ulemper: "Not being to help on the ground in Copenhagen with delta issues"
Ulemper: "Crew members in Amsterdam were very rude and disrespectful"
Fordele: "economy plus seats were nice, great movie selection, especially international movies"
Ulemper: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"
Ulemper: "Everything was good"
Ulemper: "I was seated next to the restroom, which is not a pleasant experience for an international flight."
Ulemper: "Travelled business class and was ace experience"
Fordele: "The seat was a little uncomfortable but the crew were amazing."
Ulemper: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."
Fordele: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Ulemper: "the headrest is hard. Apart from that- all was fine"
Fordele: "Crew was ok."
Ulemper: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."
Ulemper: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."
Fordele: "Overall KLM experience is good"
Ulemper: "Food quality was mediocre for a business class flight."
Ulemper: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."
Fordele: "God komfort og fin service"
Ulemper: "Dårlige høretelefoner"
Ulemper: "Dårlige høretelefoner"
Fordele: "Entertainment options."
Ulemper: "Service was poor, seat did not recline, and the food was terrible."
Fordele: "Efficient boarding system, clearly signposted. Professional staff"
Ulemper: "old screens and entertainment system leg room to small"
Ulemper: "Min kuffert er gået i stykker undervejs, hvem kan jeg kontakte for at klage over dette?? Den er helt ny... Så det er super ærgerligt!!"
Ulemper: "Min kuffert er gået i stykker undervejs, hvem kan jeg kontakte for at klage over dette?? Den er helt ny... Så det er super ærgerligt!!"
Ulemper: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"
Ulemper: "Nothing special"
Fordele: "Crew was great, very nice"
Ulemper: "Not enough legroom"
Fordele: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Ulemper: "Can't think of anything."
Ulemper: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Fordele: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Ulemper: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."
Fordele: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Ulemper: "Cramped seating."
Fordele: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Ulemper: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."
Ulemper: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."
Fordele: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"
Fordele: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Ulemper: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"
Fordele: "The food service was good and the flight attendants were friendly."
Ulemper: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."
Fordele: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Fordele: "Just great crew."
Ulemper: "Not comfortable at all and will not book KLM again."
Fordele: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Ulemper: "Nothing to be honest . All positive."
Fordele: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Fordele: "The sandwiches were simple yet just the right touch, on all four flights."
Ulemper: "suitcase didn't turn up, although connection was quite tight"
Fordele: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Fordele: "great choice of entertainment content, friendly crew"
Ulemper: "The bags where damaged from the staff"
Fordele: "They were awesome."
Ulemper: "Passengers less rude"
Fordele: "The pilot is the best one I’ve ever flown with. There was not even a slightest bump when we landed!"
Ulemper: "The worst airline ever"
Fordele: "Flat bed, updated aircraft."
Ulemper: "Virgin Atlantic is still much better. From offering pajamas to organizing boarding. SVO was disorganized, both international flights NYC and Düsseldorf were boarding from the same gate pocket (22 and 21) at the same time. Ski priority members had to fight the way to check in."
Fordele: "Quick! Friendly! On time"
Fordele: "pretty good"
Ulemper: "on the level withother major airlines"
Fordele: "Terrible rude counter staff"
Ulemper: "They dont care about customers at all"
Ulemper: "They list checked our stroller in at the gate but didn’t give it back at our layover in Moscow 6 hour carrying a baby. And when we went to their desk immediately after getting off our plane from Sofia to Moscow they wouldn’t even call the plane to see if it was there."
Fordele: "Понравился вежливый персонал при посадке на рейс"
Ulemper: "За 9 с половиной часов мало давали воды. Первый раз предложили напитки и воду через 2 часа после вылета, и сразу же горячий обед, где тоже были чай/кофе. После этого около 5-6 часов ничего не предлагали, и почти за полтора часа до приземления в спешке предложили воду, напитки и второй горячий обед, в котором предлагалась паста с курицей или паста с сырным соусом и грибами. Я выбрала второе, на деле никакого сыра там не было, соус был как чистый майонез, только горячий, и грибов было два маленьких кусочка по сантиметру каждый. На вкус это были просто горячие макароны с майонезом. Да и зелень в салате уже была темная. Полтора месяца назад на рейсе Нью-Йорк - Москва еда была вкусная, да и до этого никогда претензий не было, в этот раз одни неприятные впечатления"
Fordele: "Elderly assistance was excellent! Thank you Aerflot!"
Fordele: "Regestacion online"
Ulemper: "I am middle size person ,but size between chairs not enought"
Fordele: "Was excellent"
Fordele: "Everything was fantastic"
Ulemper: "Вторая еда была очень странной. Непонятные равиоли со шпинатом"
Fordele: "I have flown Aeroflot 6 times so far this year. They have, by far, been one of the most courteous, helpful, polite and pleasant staff to work with."
Fordele: "Was really happy"
Fordele: "It took less time :)!"
Ulemper: "The best teams ever!"
Ulemper: "Dated plane, infotainment didn't work in my seat, usb didn't work"
Ulemper: "I had to take a bus from the terminal to the plane. It was terrible. The weather was bad, and it was not well organized. The rest was fine."
Fordele: "Only takeoff and landing"
Ulemper: "Everything I didn't like except takeoff and landing"
Ulemper: "The temperature in the plane before take off was very cold. I was dressed in a warm sport suit and got cold. My daughter was shievering in 2 sweaters. Blankets were sold not given to us only after take off. We had to wait 40 mins to take off which is fine in a busy airport, but couldn't get blankets when needed."
Ulemper: "The baggage was LOST!!!!"
Fordele: "Very good"
Ulemper: "My suitcase was left behind in Moscow. Will call to pick it up or deliver it in 1-2 days"
Ulemper: "Everything was better than other airlines I flew."
Fordele: "Everything was SUPER!"
Ulemper: "I'm still in Berlin"
Fordele: "I had a free seat near me"
Ulemper: "The set off was delayed"
Ulemper: "One of the stewardesses was no polite at all, making passengers feel like in school. Such people should not work with people, only in back office. Please train your staff to work with people."
Ulemper: "They lost my baggage"
Ulemper: "Space between rows is nothing for average man, it was very uncomfortable"
Ulemper: "No problems"
Ulemper: "My bad didn't arrive , it was left in Moscow."
Fordele: "plane from moscow to ny was really good"
Fordele: "The premium economy- it was the most uncomfortable - tight seats. The back of the seats are not reclining It’s not worth the money you pay for premium services"
Ulemper: "The premium economy should be eliminated and should be labeled for what it is: couch class with some perks"
Ulemper: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us."
Ulemper: "There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy."
Fordele: "Entertainment programs"
Ulemper: "New variety of food"
Fordele: "Personalet er virkelig venligt og service orienteret. Gode film valg"
Ulemper: "Maden var ringere end almindeligvis. Jeg finder det er mærkværdigt at man får servering og så når den nærmest er indtaget, så først kommer brød. Savner engelske tekster på engelske film, det er svært at høre al tale på filmen, både på grund af støj fra flyet og kvaliteten af øre telefonerne"
Fordele: "The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!"
Ulemper: "For me this part is not applicable"
Fordele: "The comfort of the flight snd kindness of the crew."
Ulemper: "My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected."
Ulemper: "boarding groups were not adhered to and those in a lower boarding group often boarded well after those in later boarding groups."
Ulemper: "Boarding clusterf..."
Ulemper: "See above."
Ulemper: "Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight."
Fordele: "Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!"
Fordele: "The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude."
Ulemper: "Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand"
Ulemper: "More chose in meals. I flew to and from within a week. All I had were chicken, chicken and chicken for snack too."
Fordele: "Food was ok."
Ulemper: "Very little room in economy class. For a 6'1" person, it's impossible to get comfortable."
Fordele: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Ulemper: "Check in process was easy. The flight attendants are all very helpful and kind."
Ulemper: "I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest."
Fordele: "25 min ahead schedule!!!"
Ulemper: "Cabin space, too narrow rows."
Fordele: "Flight attendants were very nice"
Ulemper: "Didn’t have the meal I ordered Got in 30 min early but no gate for us. We waited over 80min on tarmac to deplane I paid extra for an exit seat but there was no indication when I did that there would be walls for armrests and that made it very uncomfortable for me"
Fordele: "Their evacution video is interesting"
Ulemper: "The aircraft is a bit old and somehow the flight crew didn’t offer me the full menu as the menu describe. First time encounter that in a business class"
Fordele: "We got to the desk to check in and there was one person being served in front of us. He finished with him, turned and left the area through the dooor. No one came to help us for 15 minutes. Then they came out to answer the phone and said we were 10 minutes past the cut off and we could not fly."
Ulemper: "Staff just walked away while we were in line, the rudeness and mean attitude, they blamed us for being too late after ignoring us and made us late, they didn't offer an alternative flight until we asked. Overall, horrible customer service. Never been treated so rudely by people in the airlines industry in my entire 42 years of flying!"
Fordele: "The plane arrived in New York smoothly"
Ulemper: "They lost my luggage and have no information as to where it is. It has been 3 days and no Information. There was only one meal for the flight and alcoholic beverages were not included."
Fordele: "Great hospitality. Champagne as apero, cognac as digestif. Excellent on board entertainment. Comfy pillow and blanket."
Fordele: "great seat, good food and drink, pleasant staff, efficient boarding and exit."
Ulemper: "no complaints"
Fordele: "The inflight service"
Ulemper: "The 3 hours delay"
Fordele: "Food was excellent and crew was very nice."
Ulemper: "Could not check in online before my flight and no zones to board just line up and go apparently."
Fordele: "Cabin crew very friendly and caring."
Ulemper: "Airport services and lounge are OK."
Fordele: "Nice food Right in time Police and customs formalities easy"
Ulemper: "Poor comfort in business class No entertainment at all"
Fordele: "it was cancelled so they got me on the next flight on Turkish"
Fordele: "Boarding and punctuality."
Ulemper: "Lagos boarding with rather annoying wait due to repeat hand check. Perhaps added security carried far."
Fordele: "1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time"
Ulemper: "1) Front seat pocket bulging with 2 extra-thick in-flight magazines 2) No on-board wifi 3) Not much seating room - very thin"
Fordele: "full Meal service in coach , customer service , free wine , personal entertainment, power outlets , everything !"
Ulemper: "Bottom seat cushions could be a little more comfortable ."
Fordele: "I liked the way a fligh attandant treated me and another two passengers. At the end of the flight he gave us a cup of strawberries for all. The food was delicious specially that pasta, it was yummy."
Ulemper: "TV was too slow."
Fordele: "Nothing..worst experience ever. Simply apologising for delayed doesn't help"
Ulemper: "Flight into and out of indiapolis was delayed by 2 hours. Missed my connection flight to LHR because of the delay. never had such a flying experience. Flight was operated by Delta. I won't be flying them again."
Fordele: "The flight crew was excellent. My husband and I flew economy and I saw the crew keep passengers well fed (several meals and snacks) and were attentive to everyone's needs and all done with a smile. I thought the hot towels for cleansing our hands before meals was a very nice touch!"
Fordele: "Lovely crew, clean toilets"
Ulemper: "It's an a380, stains everywhere, aisles between seats narrow even for business, caos at CDG, no clear queues, ground staff shout at passengers, food selection good but huge gap between describtion and reality, in JFK we waited for 30 minutes cause the docking spot was too narrow for the captain, sky priority? The economy got their bags before 1st and business."
Fordele: "Flight arrived safely."
Ulemper: "Air France offered no help rebooking missed connection at JFK due to delay of more than 2 hours in arrival."
Fordele: "Food, drinks, and general service on board were all very nice"
Ulemper: "Airport experience at cdg was atrocious. Took more than an hour to check in and it was a complete zoo."
Fordele: "Seats were comfortable, but the sliding action, instead of recline, took getting used to. Food was very good. Snacks available on demand, along with drinks. Complimentary wine with meal was also quite good. Entertainment system was first rate with plenty of options for TV. movies, music, games, etc..."
Ulemper: "Sitting in the middle two seats in the center of the 777 left me stuck for most of the flight. Got up only once. Wife's feet and ankles were swollen by the end of the flight. Not enough legroom to move much during the flight and not enough aisle space to get around with the plane so full. Have made flights twice as long on the 747 and were able to get up and walk."
Fordele: "tool me safe from one airport to another"
Ulemper: "wait time, food"
Fordele: "Free drinks and snack!"
Fordele: "Loved the movie selection and the food was good too."
Ulemper: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."
Fordele: "Panamá airport is a disaster, unorganized and dirty"
Ulemper: "Panamá airport"
Ulemper: "Late...delayed from algiers"
Fordele: "Fly til tiden"
Ulemper: "Mindre end 15 cm til sædet foran. (og ja, jeg målte) HELT uacceptabelt. Ikke engang plads til at mase min håndbaggage (en helt almindelig computertaske) ned i hullet."
Ulemper: "Poor communication. Did not know was airfrance the booking was completed with Austria airline. In the ticket was not the information. Also, airfrance could not find me in their systems I was late to board the plane. Terrible messy and confusing time for me."
Fordele: "Entertainment center is brand new and Cleanliness Crew was ok And yeah there's wine (that way you can get plastered and ignore the uncomfortable seats)"
Ulemper: "Checking in was ridiculous. They're charging for literally EVERYTHING now. On economy class you have many options: - Normal (free!) "ergonomic" seats: uncomfortable, narrow, really close to the one in front of you. - Normal (exit row): just give up. There's like 6 of these and they're taken immediately. - Normal (middle of the plane): are you kidding me? These are NORMAL seats and you charge an extra €30? - Normal (2 seats per row!): what a bargain. Same crappy seats, but two people instead of three! This is really worth my money. - Upgrade to business! Why are you so poor! AF food went from being the best in international flights to disgusting microwave food (especially vegetarian)."
Fordele: "The price"
Ulemper: "Have a bigger airport in Reykjavik. Being bussed between connections is not efficient or comfortable and leaves little time in the layover portion of the journey."
Fordele: "I liked my seat with more legroom. And there was very little turbulence."
Ulemper: "I wish there was access to blankets, it was very cold by the window. A better screen design maybe."
Ulemper: "No AC and awful smell"
Ulemper: "See above"
Ulemper: "The seat bottom cushion was extremely uncomfortable."
Ulemper: "Airport too small and too many flights leaving from terminal at the same time. Stop promoting Icelandic and wow airlines if you don’t have the infrastructure. I will not return until they expand the terminal"
Ulemper: "Boarding at KEF needs to be more organized."
Fordele: "Flight time"
Ulemper: "That i was charged $103 for a suitcase (only suitcase)"
Fordele: "Pillows and blankets free of charge."
Ulemper: "You had to go through their customs to change plans. Then you had to board a bus to get carried over to your connecting plane. There was not enough time allowed between flights to do that. They did not have enough bathrooms for all the flights coming in at the Iceland airport. Iceland Air is basically a travel agency in an airplane for Iceland. A lot of pushing by the company to stop in Iceland for a few days and buy Iceland products. It was a lot of hassle to cross the Atlantic on Iceland Air, and I will try not to use them again."
Fordele: "Got home safely"
Ulemper: "No meal was provided. Captain's announcement was barely heard - poor PA system or he or she did not speak clearly"
Ulemper: "Wait with boarding until the plane is ready"
Fordele: "Poor communication. Old planes. Late departures and arrivals. And the staff has zero f@;$s to give."
Ulemper: "See above."
Fordele: "Very accommodating to me when I was flying solo with my 15 mo. old."
Fordele: "On time, comfortable, smooth and easy flights"
Ulemper: "Everything was fine no complaints"
Fordele: "We landed"
Ulemper: "Airport jam packed"
Fordele: "Better movies assortment and also TV Cooking newtwork"
Ulemper: "Iceland air should offer complimentary meals for overseas flights like our carriers United and Delta"
Ulemper: "Airport in Iceland cannot accommodate the number of passengers that fly through there. Long lines, no seats, standing for hours. I won't fly Icelandic air through Rejikyvik again. Also the plane departing from IAD to Iceland was old and uncomfortable. Overall, I feel that I had to run the gauntlet of discomfort and tedium before I could actually enjoy my trip----as if the suffering was part of the package. This airport impacts the flight itself. Now we are supposed to accept an hours delay without apology as if that's ok. Standing in line at the airport for two hours in Iceland just makes me commit to traveling less and becoming more selective in my choice of airlines."
Fordele: "The flight was staffed by friendly, attentive staff. There was more leg room than on some airlines. Beverages were free, but you had to pay for food on this trans Atlantic flight. Most of us knew this in advance and brought food onboard."
Ulemper: "The airport was absolute chaos. No room to wait at the gate, poor communication, no info at the gate, late flights, people crammed into the bus for the plane. Seems the amount of travrlers has simply overwhelmed the airport staff and space. Hot cramped airplane and you have to pay for the most meager snack. By contrast, Jet Blue was spacious and comfortable. Unlikely to travel Icelandair in the future."
Fordele: "Very roomy salads good people were nice"
Ulemper: "Extensive delays"
Ulemper: "Delays. Shuttle buses. No free meal."
Fordele: "They left on time and arrived on time."
Ulemper: "Maybe, if not a meal, some snacks."
Ulemper: "Airport in Iceland severely overtaxed. Too many panes and people, not enough infrastructure"
Fordele: "The service was superior. They made sure my younger daughter were occupied and gave a small gift and snack. The movies were great way to pass the time, overall experience were great! We would be a return customer for sure!"
Ulemper: "Nothing really, we are very pleased!"
Fordele: "They are working beyond capacity and it shows. Too many people in small placez."
Ulemper: "The whole experience"
Fordele: "I liked that they provided bottled water when boarding. The seats were comfy and had sufficient leg room. The crew was friendly."
Ulemper: "I think that for a flight of this length, a complimentary meal should have been provided. I had to purchase a meal. While it was satisfactory, I felt that $15.00 was excessive."
Fordele: "See previous review.. Best of the best."
Ulemper: "Baggage claim took over 1 hour."
Fordele: "Food was good, plane was clean"
Fordele: "No comfortable...no food or even head phones...will check WOW from now on"
Ulemper: "Boarding was unorganized."
Ulemper: "Seat 8G does not have a window."
Ulemper: "Flight was delayed again, never seen an airport so unorganized."
Fordele: "Terribly long wait at keflavik airport to go thru customs but smooth flight."
Fordele: "Seat was comfortable"
Ulemper: "In addition to the above when i finally got to JFK my luggage was still lost"
Ulemper: "Both my flights to my destination and home with Icelandair were delayed over 24hours. Customer service was awful, no communication."
Fordele: "Boarding was easy. The seats were comfortable & there was tons of legroom, so much so that when the people next to me had to get up to use the restroom I didn't have to stand up to let them by."
Ulemper: "For a 6 hour flight they didn't offer any free snacks and had limited free options for drinks."
Fordele: "Direct flight to Iceland."
Ulemper: "Changed plane at the last minute after I already check-in online and my seat was resigned."
Ulemper: "Delay on boarding"
Fordele: "Fast layover in Reyjkavik"
Ulemper: "Not enough seating at the gates."
Fordele: "friendly crew members."
Ulemper: "i was seated in an exit row with no in-flight entertainment. seats a bit narrow."
Fordele: "The plane was comfortable and the seats reclined"
Ulemper: "You have to pay for all food and drink and entertainment. So I brought my own food and water bottle, took an Ambien, and slept most of the flight"
Ulemper: "It was late and no explanation."
Fordele: "Loading was quick"
Ulemper: "There is no food to rate and not very comfortable"
Ulemper: "system was not working properly on my monitor"