Hoteller i Boston i nærheden af Bay Village

Amenities, seating, microwave and fridge requestable Lack of free wifi. Food and restaurant too expensive.

My wife and I stayed for a getaway weekend at the Boston Park Plaza and we had an amazing stay. Arriving into the hotel we were greeted immediately by staff and checkin was quick and effortless. The room was immaculate and the bed was comfortable . Before going out for the night we enjoyed drinks in the hotel bar and the staff was amazing. We would highly recommend this hotel

The staff went above and beyond to make sure that I had everything that I needed. Everything was clean and beautiful.

Beautiful facility. Comfortable. Great food Room was a little small but worked just fine.

Location, next to many "sights" within walking distance and the entrance to the metro line just across the street that can take you almost anywhere. Also a host of dining options in the neighborhood. Rooms were updated but on the smaller side for the price paid. All the staff was courteous and helpful, including everyone. The size of the room, felt cramped. Didn't include free wifi, but the paid version was pretty reliable. Don't know if it was the case in the neighborhood or just the hotel, but the water had an odd taste to it.

Excellent customer service. A minor complaint concerning a fee was dealt with quickly and expeditiously Room was rather small but quite adequate for one person, nice park view

I found the overall experience of staying in the W very relaxing and comfortable.

The w never disappoints. I had quite a pleasant and extraordinary stay. No.

The front staff and manager were extremely accomodating after having a 2 hour tiff with the booking company I used (Get a Room, you were terrible). The room was clean and contemporary which me and my guests enjoyed. For the price, it was reasonable due to the location right next to the commons and for a saturday night in Boston. Wifi was free and they had speakers to hook up an iPad to play music. Parking was $50 for valet. ~$40 in the surrounding parking lots for overnight.

The price for this area is quite high, yet with the amenities and proximity to nightlife and points of interest there is a degree of value to this location. My main complaint is the staff. I found them a tad unprofessional. Upon stepping to the front desk the young ladies at the counter seemed less interested in helping visitors than in carrying on a concerted air of disinterest and conversations among themselves. Additionally 2 surly security guards came to the room at 3am about a noise complaint. Their heavy-handed manner was more suitable for a dive bar than relating to adult guests paying upwards of $500 a night. They were clearly not suited to be the first point contact in regard to guest relation. Based on the last situation I doubt I would stay at this location again. Which is sad given i would have used it for family vacations and business occasions.

Availability and price Tight bathroom

Stayed there for a night while we were in town to see a show at the Wilbur Theater right across the street. Very convenient. Clean, modern rooms and polite staff. Would stay again.

Very modern and clean. Good services. Best value in the area. Close to the commons.

The roomwas clean and quiet. The bed was comfortable. The staff were courteous and helpful. The room was small. Like most hotels, the "high-definition" TV was a mirage - an analog signal stretched over a flat panel. For the life of me, I can't understand why hotels will not get high def signals in the rooms.

Comfortable beds, clean quiet environment, helpful staff. Cable was fuzzy and I would've like to have some kind of on demand service.