Hoteller i Boston i nærheden af South Boston

Room was cozy and bed was comfy. I would like to have an exhaust fan in the bathroom along with a night light also in the bathroom. Perhaps a board in the lobby of what might be going on in the city or in the vicinity. When we were there fireworks were set off at about 9pm, it was Labor Day weekend. If we knew in advance, we would have gone down to the waterfront to view them.

Staff was fantastic and helpful in every way. Location was great for proximity to airport, and not too far from downtown, if you don't mind a short walk or bus ride.

Loved the room, the bed was amazing, and the sheets were too. The view from our room looked directly at 10 HVAC units, so there wasn't much of a view. A cover over them would've made looking beyond them easier. Each room should include parking for one car, having to pay to park on top of what you're paying for the room is absurd.

I was there 3 nights. Very noisy guests the second night - a Friday night - yelling and running up and down my hall from midnight to 2 AM. Maybe a wedding party? Didn't happen the other nights, but was not something I expected at this high-end of a hotel.

Beautiful lobby and rooms very comfortable. The Westin beds are always wonderful And the shower was amazing. Room location terrible. No view.

Everyone is so professional and eager to help. When i mentioned to Michael the bellman that it was my friends birthday that brought us in to Boston, we came back to the room to a complimentary bottle of wine and perfect desserts. That to me is outstanding attention to detail when creating an experience for your guests. the parking garage seriously needs someone to guide you through it. what a maze!

I called a week in advance and spoke to Kristen about acquiring a room with a water and city view. She made it happen with no charge or hassle. Thanks Kristen for making our weekend extra special. Charge for wifi and walls a lil thin. Neighbors naughty time was quite audible.

Parking. There was plenty available, however 64 dollars to park overnight is entirely too much.

The staff was very helpful and the room was up to par. I would not hesitate to return.

Hotel was nicely decorated in a nautical theme......a mix of modern and whimsical tht worked well, particularly in this location. Housekeeping staff and room service.......5 stars. The only problem we encountered occurred at check in......which was close to 3:00am. After flying all day we finally arrived,in the pouring rain. the parking attendant was so engrossed in watching a movie on his phone tht another employee had to bang on the glass......then actually open the door and tap him on the shoulder to get his attention. unlike other better hotels, he did not hold the door....or help us wth luggage and packages. We were exhausted. Unfortunately, his command of the language was almost nil. I spelled my last name (happens to b a common name) but he could not understand wht I was saying. He asked me to fill out my name info......next, they did not have the type of room we were promised. Again, communication was a HUGE problem.......at 3:00am !!! my daughter kept saying ........sofa bed........and King bed. The desk clerk kept saying no......no......no. I asked for the manager. They said.......no manager.......no supervisor. Finally, after much.....way too much conversation.......they gave us the room we were promised. an hour later, another desk clerk apologized for the mix up and offered us free wifi . From there on everything was good with a very few glitches. Concierge not helpful. A few staff absolutely cannot communicate with virtually no command of the language. Bellmen were NOT helpful other than to get our car. They don't open doors.......don't help if you have packages........concierge also not real helpful. Gave us misinformation re trolley tours......not particularly friendly or helpful. Cleanliness, pleasant decor, overall good service and better prices......all good reasons to return. Housekeeping staff.......5 Stars!

Nicely designed lobby and rooms. Service was great. Everything in room item cost extra Cost of parking was high.

New restaraunt

Everything was on point. The early check in, house keeping, room service and friendly staff made my stay awesome and I will be staying here again most definitely when visiting from L.A.

The beds were amazing. They were very comfortable. The staff was also amazing. They all were very helpful. The breakfast could have more healthy options.