Hvorfor kan jeg dog ikke ændre mit sæde? Tåbelig stewardesse.
Ulemper: "Superstrict baggage policy!!! Cramped seating. No free food or water!"
Fordele: "Crew was friendly and efficient."
Ulemper: "Seats were pretty uncomfortable."
Ulemper: "Water should be free on the flight"
Fordele: "Not much."
Ulemper: "More space, entertainment, food options"
Fordele: "Cheap flight"
Ulemper: "Cabin crew announced they will be dimming light for landing but that was not the case at all. They kept on turning the lights to a different color which was uncomfortable for the eyes. Pilot did a really great job on letting us know if there is any turbulence and when to expect during the flight. Flight attendants had no social skills, they acted like robots only there to serve for people who ordered. They should really change the way they perform because they are catering to the whole customers on the flight as opposed to only those who ordered their meals."
Fordele: "The crew was great."
Ulemper: "The food was over priced for quality."
Fordele: "Seat was comfortable, crew was attentive, entertainment was sufficient."
Ulemper: "I was not even offered a beverage. On a 10 hour flight, one should at least be given a beverage or snack."
Fordele: "The boarding process was easy"
Ulemper: "It wasn't made obvious on Kayak booking that you had to pay for meals separately, which is €40 and not that great from what I've seen. The staff was also very rude and unfriendly"
Ulemper: "The plane was stuck on the tarmac for several hours , resulting in a late arrival. No free drinks were served. The seats were uncomfortable. As a result, I only got a couple or hours of sleep on the plane"
Ulemper: "The price gouging for checking bags due to being a couple kg overweight is ridiculous."
Fordele: "Not much"
Ulemper: "Check in, boarding, delays, all were a disaster. Seat was broken, crew did a poor job with cabin service."
Fordele: "The plane was huge and spacious. brand new and although I didn't have a meal, I was so comfortable on the plane."
Ulemper: "Offer free snacks & drink. even for low fare flights."
Fordele: "Smooth ride"
Ulemper: "Customer Service"
Fordele: "Reasonable price for premium class seats."
Fordele: "Business class on Norwegian is affordable priced."
Ulemper: "The crew could’ve been nicer and I only had one choice of Lamb for dinner, and this was business class."
Ulemper: "Not enough leg room, room between seats and the chair didn't recline enough to be comfortable. A little claustrophobic. More movie options and more drink service would be an improvement."
Fordele: "everything but the meals not so good"
Ulemper: "the meals not so good"
Ulemper: "Meals were not great but the worse problem is that whatever it was I couldn't eat it because your toy knives break, you cannot even cut a piece of chicken"
Fordele: "New plane..."
Ulemper: "The check-in line was horrendous, then, once you're on the plane, water is rationed, no blanket or pillow. Just horrible. You get what you pay for...never again!"
Ulemper: "In Copenhagen the Norwegian transfer desk was closed and everyone was sent to the gate. The gate staff did not even acknowledge that we were all waiting there as they set up. It was very confusing and a few short words of greeting would have helped out us all at ease."
Fordele: "Had my own row"
Ulemper: "Boarding process in English and a little more organized"
Fordele: "Super fast boarding, quicker flight than expected"
Fordele: "Movies were good and seats were spacious. Not much service throughout the flight."
Ulemper: "Little service for water. Clogged toilet."
Ulemper: "The plane was old. The seats were very uncomfortable. No entertainment at all."
Fordele: "Was not clear that you had to order dinner in advance Not clear that my luggage would only go to Paris and not all the way to Lithuania"
Fordele: "The plane was comfortable, clean and modern. The seats were not cramped. It was possible to sleep on the overnight flight without interruptions from the crew. The pilot was funny and helpful and landed the plane so smoothly that I didn't even know we had landed!"
Fordele: "Entertainment was great, as was having a usb port to charge devices."
Ulemper: "Didn't like that i had to pay for a blanket on an international flight."
Fordele: "No trolleys. Difficult if you have to carry a lot of luggage from an international flight to a car rental"
Fordele: "The flight was scheduled for 10:30pm and left at 1:30am, causing many passengers, including myself, to miss our connections- there was no assistance and no explanation. The seat spacing is very tight and seats are uncomfortable. One of my worst flight experiences."
Fordele: "Comfort was adequate. Flight staff were helpful and friendly."
Ulemper: "Flight delayed without notice and seats given away. Family all seated separately and gate staff were markedly unconcerned even though we booked our flight and chose seats months in advance. This is our second time flying Norwegian and a second disappointing flight. The first time the entire flight was cancelled and the airline failed to get us to our destination (we had to book a separate flight ourselves and seek reimbursement—still waiting for it). The savings just isn’t worth the poor customer service. Returning to Delta and American. It was a mistake to switch to Norwegian. Lesson learned."
Ulemper: "I missed checkin by 2 minutes, because there was line of people checking in for later flights."
Fordele: "The aircraft and the entertainment and the planes left on time and it was affordable for the most part!"
Ulemper: "That you have to pay for luggage and there was not food or beverage included"
Ulemper: "I did put my initial reservation on hold which cost me $150 and to have 12 months to use my credit then I was told after 2 weeks by trying to book a different dates that Norwegian will not fulfill my credit anymore....therefore I paid $150 and then got screwed by them after collecting an extra $150....what a joke! Stay away from them... low-cost airlines are not worthy when you add all headaches. Never did I fly with them never will."
Fordele: "The plane was nice and comfortable. There was plenty of room to stretch out. The crew was friendly and they had a pretty good movie selection."
Ulemper: "You have to pay for everything individually. Even small snacks and water were not included."
Fordele: "Rude/ non helpful crew spoiled this flight."
Ulemper: "Rude/ non helpful crew spoiled this flight."
Ulemper: "Lavatories broken and smelly, tray table broken."
Fordele: "Comfortable seats Plenty of legroom (Row 6 - Dreamliner) Professional, attentive crew Great entertainment system"
Ulemper: "Charged $15 per kilo for excess weight for carry-on baggage (amounted to $180!) Checked baggage weight limit lower than for all other major airlines (20kg/44lbs rather than 23kg/50lbs) No included meals on flight! (Apparently, you had to pre-order a meal in advance for an extra cost)"
Fordele: "I watched broad city so that was ok"
Ulemper: "It was freezing cold - passengers actually huddling together, wearing all their clothes, sleeping in crouch position. No blankets offered, or available and attendants were quite grumpy when asked. Asked for veggie meal before hand. This was treated as an imposition. When it arrived, it was pretty terrible and I decided not to eat it. Gave it to a fellow passenger who had been overlooked and was hungry. We boarded 7 hours late. We were given notice, but we were also required to come to the gate or miss our flight no later than 11:00 (check in shut at 12:00) this meant all of us spent an overnight at the gate. Plane boarded very early AM. No one apologized or offered any accommodation. Pilot actually told us about how frustrated he was, asked us to go out of our way to accommodate his crew. Some merit in this, except that passengers paid for their seats, and the crew were not particularly nice to us. Long story short: I cannot recommend."
Fordele: "The baggage policy is a scam and not clear such that the airline over charged us at checki in $130. We of course could have avoided the charge but for the rude attendants at check in."
Ulemper: "The entertainment system and planes are no longer best in class. The entertainment system is a joke and the planes are dirty. The staff on the plane was rude as well."
Ulemper: "Checking in at CPH, was a complete zoo, with failing computer systems and little or no information."
Fordele: "Plane was okay and the food was pretty good."
Ulemper: "Flight attendants were not friendly or attentive. Movie choices were not great. Many people commented about that. I flew Delta to London in April and what a world of difference. Pillows, blankets, earphones, eye masks, toothbrush and paste. A couple of meals and a couple of snacks. Free drinks which they must have come by 8 times during the flight. Those flight attendants were working most of the flight and were very friendly. No so with your company."
Fordele: "The plane was pretty new but some of the entertainment perks did not work"
Ulemper: "Being charged for items that were no longer available and waiting for refunds. Slow food service didn't get any food or water till about 4 hours into the flight"
Fordele: "We boarded and then sat due to computer issues for am hpur and a half. I was okay with this as safety is obviously what we all put first. Upon landing at JFK we then sat on the tarmac for 3 hours... 3 hours! JFK should be ashamed."
Ulemper: "Breakfast and kids"
Fordele: "Great price. Non stop service. Top of the line aircraft. Overall amazing value."
Ulemper: "There was nothing that I didn't like."
Fordele: "Really enjoyed the flight, very friendly staff and the options they have to offer."
Ulemper: "Easyjet does not offer corona rebooking - bad!"
Ulemper: "on easy jet, if you do it check in online 34 hours before the flight you get bumped to standby. This is not made clear in any emails or confirmations. Despite purchasing a ticket in advance I almost missed my flight because I checked in at the airport."
Ulemper: "Easy Jet is not available to check in on a Kiosk in Venice and you have to go to another floor to find it. Once there the staff were less then helpful and all passengers seemed confused from a total lack of communication. Will not take Easy Jet again if other options are available."
Ulemper: "Flight delay because of rain. It wasn’t a lot of rain, and we missed our slot for take off."
Ulemper: "Easyjet should change their name 'Difficult jet' or 'Delayjet'"
Ulemper: "We were waiting in the bus for a very long time"
Ulemper: "Time of departure"
Fordele: "Roomy seats"
Ulemper: "Not delay for 2 hours!!!!!"
Fordele: "I like that we left on time!"
Ulemper: "Airport - took way way too long for security. I had to rush which was v v difficult as I have a Prosthetic right leg!! Plus security took away my aftershave but yet allowed a lady to bring in a 500ml skin cream!?!?"
Ulemper: "Nothing at all."
Fordele: "The fare was cheap."
Ulemper: "The seats are painfully small for a long-haul flight and Norwegian charges for EVERYTHING on board. Seriously not even free water."
Fordele: "No fuss discount flying with Easyjet"
Fordele: "Arrived on time!!!"
Fordele: "Staff was pleasant and helpful, it was a short flight but overall was very good"
Ulemper: "It was just enough, May be a magazine that tell you more about things to do in Cities you are flying to would help. Don’t compromise on information. All was great."
Fordele: "Respectful pilot and cabin crew, flight was all in all very smooth and no inconvenience"
Ulemper: "Stewardeserne skulle tale engelsk. De talte kun Fransk"
Fordele: "The crew are always friendly and welcoming, but today they were fantastic ! Thank-you to Maria & Clare for making the short flight even more enjoyable."
Fordele: "The crew are always friendly and welcoming, but today they were fantastic ! Thank-you to Maria & Clare for making the short flight even more enjoyable."
Fordele: "Th me crew members were friendly"
Ulemper: "The gate agent was extremely rude. She had very bad attitude towards customers. They forced me to pay for my carry-on luggage because they claimed that it did not fit in carry-on size of the company. I purchased an international carry-on size matter fact. The gate agent was also threatening to remove us from boarding the process. I've traveling so many places with many carriers but easyJet by far is the worst in term of customer service particularly from Copenhagen airport. I was departing from Paris and the staffs were very helpful and friendly."
Fordele: "easy baoding and the crew was nice perfect all round"
Ulemper: "Terrible experience with easy jet, for the second time the broke my bag, the attendant just before boarding to the plane she charged me ( in a very rude way) 50€ just because she thought my cabin bag is bigger than standard!! Who will redeem me for my 300€ broken bag. I will try never to fly easy jet unless it is the only available option."
Ulemper: "Seats are very small. Luggage space limited."
Ulemper: "I tried to explain to the Kiwi associates 10 hours before departure that San Marco in Venice was flooded and that there was no way to get out of the hotel and to the airport. I tried to change my flight and was told that nothing could be done but that I would get a call in 2 -4 hours with a solution but did not. I missed the flight and fear that I will miss my connection. Stuck."
Ulemper: "Både ud og hjem"
Ulemper: "They charge you for a carry on and Budapest AirPort everything is very complicate so you can not pay for the suitcase when you check in you have to go to other office and then come back were you started. At the plane they don’t give you nothing no water, nothing. They are no kind."
Ulemper: "My flight was delayed more than two hours. They informed gate number at the last minute and changed the gate twice. Passengers had to running for catching the flight."
Fordele: "I expected the worst, found out I have had worse experiences with legacy airlines. The onboard staff was attentive, keen to help and please, cheery face, especially the short, dark Middle Eastern looking fella. He knows how to work it! Some flight attendants can be mean, he was very nice. I did not interact with him, but watched how he handled things, like helping people place their baggage in a different overhead compartment, personally moving the baggage so that it would fit. Cheery demeanor, informed the passengers of whatever needed to be said. The pilot was also attentive."
Ulemper: "No frills, not terribly comfortable--luckily it was a very short flight. Little baggage space, automatic drop off clerk was a bit surely."
Ulemper: "Stewart jeune et immature, changement de gate 20 minutes avant le départ et avion un peu retardé. J'ai pris une petite valise à main qui devait rester avec moi dans l'avion avec plein de chose fragile à l'intérieur mais malgré toute la place disponible dans l'avion pour la mettre, un Stewart sans explication m'a demandé de la mettre en soute. En effet, je vais pas vous mentir que je n'ai pas bien réagi à sa demande désagréable car la taille et le poid de mon baggage à main concordait avec les règles mise en place par "easyJet". Je me lève un peu plus tard pour demander un simple verre d'eau au même steward qui m'a stoppé pour ma valise, mais celui ci avait décidé de me faire "chié" jusqu'à la fin en prenant tout son temps pour me remplir mon verre d'eau et au lieu de me le donner directement, il a préféré le garder quelque minutes dans sa main en me regardant d'un air moqueurs. Enfin j'ai voulu essayer "easyJet" pour la première fois mais vraiment plus jamais."
Fordele: "Crew are friendly and helpful."
Ulemper: "All beverages and food are for purchase. Not much of services."
Fordele: "No food or entertainment."
Fordele: "Very disorganized"
Fordele: "Ingen kø. Afgår til tiden. Ankommer før schedule."
Ulemper: "Flyet forsinket 65 min. Meget forvirrende beskeder fra EasyJet, Kayak og Cph. Airport. Ingen lufthavnsbus efter landing. På det tidspunkt af døgnet ikke godt."
Fordele: "Adequate for short flight"
Ulemper: "Cramped seating Long wait on jet ramp"
Ulemper: "At flyet var 1 time forsinket og der var minimal infomation ved gaten. Pludselig skulle alt vores håndbagage ikke med i kabinen og i Berlin tog det en halv time før bagagebåndet begyndte at rulle. Normalt er jeg ok-tilfreds med EasyJet men hjemturen fra Madrid til Berlin var meget ringe udført."
Ulemper: "Vi kunne ikke få lov til at komme med selvom vi løb alt hvad vu kunne for at nå det trods Ryan airs forsinkelse, det var ingen forståelse for vores situation og vi er derfor strandet i Berlin når vi burde være i Budapest og studere. Det var stadig et kvarter til flyet skulle lette da vi stod ved gaten, men der var ingen service overhovedet."
Fordele: "Fast and cheap"
Ulemper: "All ok"
Fordele: "Well organized and sweet staff"
Ulemper: "I liked this airline. Will book again."
Ulemper: "Chairs are broken"
Ulemper: "You may have to check baggage that goes on US airlines as carry on. We were charge at the gate and it was $60 euros. Not happy about that at all."
Ulemper: "My flight was delayed over an hour so I missed another flight on another airline now I am stuck at the airport for 24 hours until the next flight"
Fordele: "the plane was clean"
Ulemper: "the whole boarding process is so bad. There are no clearly marked lines. People get in the priority line unknowingly and then get sent the back of the economy line because they didn't know. Not knowing the gate until 60 minutes before the flight is also annoying - you walk through security and then it can be 1 of 90 gates. Checking in is ridiculous too - you can wait in line and then be told 'we are checking people in for this flight yet'. But there are no signs saying what flights can check in. the baggage restrictions are ridiculous too. We saw several people have to check their bags even though they easily fit in the overhead. All in all - easyjet is a cheap flight but you get what you pay for. I will mostly likely never fly with them again."