2 and a half hours late due to a problem with the engine. we had to get off the plane, wait for them to find us a new one, and then reboard.
Give information a day before the flight
Transavia flight was ok but I regret that kiwi illegally checked me in. They, for instance, answered security question for me and were not allowed to do so.
Flight was ok but agency forced the check in.
Transavia sent an email Where they explained they had to hire a mini plane with crew to serve us , the crew was rude , and un prepared , they splashed sparkling water all over me and two roads , no apology or nothing just 2 napkins , I paid to bring a horas my hand luggage that was refused and put it with the check inn luggage I snapped several videos of the poor and uncomfortable situations we lived and will post it later on my social media to warn people about it , and will contact the customer services at the airline so they know about it
La personne en charge de l’enregistrement était très impolie pas professionnelle vous devriez la renvoyer car c’est une très mauvaise image de marque pour votre société
too hot and too tight, no even small cup of water.
Fordele: "It was a very nice, standard flight. Nothing remarkable good or bad."
Fordele: "The was not confortable"
Ulemper: "Having more entertaiment"
Ulemper: "Transa ia could start by respecting the law and actually enforcing car seats for small children instead of forbidding families to take their car seats in their airplanes."
Ulemper: "Baggage claim was nearly one hour long"
Ulemper: "The flight was delayed more than 30 minutes and it took the crew too long to address the issue. It left the passengers wondering what was going on. While we waited the air conditioner did not work and we were left in intense heat. I still don’t know the reason why the flight was delayed because it ."
Ulemper: "Not even water is offered to people"
Fordele: "Quick and convenient"
Ulemper: "Delays are always an issue"
Ulemper: "Limited seating online Made you stand in long checking line 2.50 for a cup of Nescafé"
Fordele: "They changed the flight schedule and i asked them for refund and i did not get my money back"
Fordele: "Everything was fine"
Ulemper: "No problems"
Fordele: "Not full flight"
Ulemper: "Norwegian nickle and dimes everything seats, foods, luggage entertainment non existent"
Fordele: "We departed on time It was cheap to check a bag"
Ulemper: "No one in orly is here to communicate with passengers. Neither airline ground personnel nor airport staff"
Fordele: "The flight was on time."
Ulemper: "Uncomfortable seats, rude staff, had to pay for water, very hot on flight"
Fordele: "The crew were very nice"
Ulemper: "Uncomfortable, no entertainment, have to pay for everything, arrived late, bathroom smelled like pee"
Fordele: "All went well with no interference."
Ulemper: "Arrivato con 43’ di ritardo da sommarsi 15’ per scala e autobus non presenti . Uno scandalo"
Ulemper: "Transavia delayed 1:30h the flight."
Ulemper: "Boarding at Orly airport was unorganized and cluttered. Flight was delayed (took too long to depart)."
Fordele: "Everyone was happy trip went great price aircraft clean crew nice!"
Fordele: "very nice crew"
Ulemper: "no pre-checkin on my return flight"
Fordele: "I was stranded in Budapest due to weather and was thrilled to find this flight for same day travel, a few hours later and have a decent price!"
Ulemper: "I liked it all!"
Fordele: "great crew and exellent service"
Fordele: "Cheap. Gets you from one stop to the next."
Ulemper: "Took forever to check in. I know they were under strike at that time but then after waiting for so long and just making our flight, they sent my luggage to Seville Spain. It took 3 full days for me to get my luggage. I contacted via Facebook and email and basically just got the response of I have to wait until it arrives at the airport and the best advice they could give was to call the Seville airport. I mentioned multiple times in my email and message that I did not have phone service. I showed up to the airport everyday to see if it made it in finally it did on day 3. It wasn’t until 5 days later that they even contacted me to say it had arrived but I had already picked it up. Very disappointing."
Ulemper: "When I arrive to Orly Airport îm waiting 2 hours to the claim baggage for take my luggage, 2 hours late is very not normal..."
Fordele: "Cabin crew professional, efficient and pleasant. Cabin clean, seats comfortable."
Ulemper: "Nothing not to like."
Fordele: "Flight was on time"
Ulemper: "Boarding and disembarking were poor"
Fordele: "Overall good experience. Simple flight. Staff at ORY we’re noce and helpful (I had read negative reviews on them. None of them proven right in this flight)."
Ulemper: "Despite hold baggage was within allowed measures, it was sent as checked baggage (for free). But, to be fair, they do warn you in advance about this."
Ulemper: "Crew were very rude"
Fordele: "Gets the job done. Quick flight, well managed. Crew members were nice."
Ulemper: "The plane looked worn. There's nothing else but a seat. Obviously no food or anything."
Ulemper: "I did'' that we have to pay for have water to drink !"
Ulemper: "water is not complimentary"
Fordele: "Quick boarding comfortable"
Ulemper: "Flight was delayed by 4 hours and we were informed about the delay until 20 mins before boarding. The service was all round horrible"
Fordele: "Lines and delays and shuttles and more delays."
Fordele: "The crew was helpful and happy to ask any questions we had when not all announcements came through in English, so we couldn't quite understand them."
Ulemper: "The check in process was very slow and we spent almost an hour waiting in line. We boarded on time, but then sat on the plane for over an hour because of technical issues. I would rather wait in the airport during those issues, as there is more room to stretch and move about."
Fordele: "Boarding was quick and efficient"
Ulemper: "Carry on baggage allowance - I had a tiny backpack and purse and wasn't able to bring both"
Fordele: "Nothing Horrible service"
Ulemper: "The customer service. The flight attendants have no respect"
Fordele: "Schiphol was as busy as I’ve ever seen it even at 5am in the morning, but the combination of efficient systems and good natured staff throughout made everything flow very well. This good nature and friendliness was extended into the flight crew who were great. Unfortunate that the flight was delayed by an hour, but I understand this was no fault of the airline or crew. I just made my connection in Lisbon, so all was well. I’d also like to mention the helpful lady at bag drop. A nice reception is always appreciated."
Ulemper: "More updates from the flight deck during the delay would have been nice, but overall I was impressed and would certainly fly with that airline again."
Fordele: "Got from point A to point B alive and intact."
Ulemper: "I was not familiar with Transavia before this trip. It is a discount airline. ‘Nuff said. I guess I understand now why the ticket was so cheap..."
Fordele: "The positive crew!"
Ulemper: "Hire more crews like this!"
Fordele: "I liked the cost/revenue ratio"
Ulemper: "No changes to be made, or offer a free coffee"
Fordele: "The agents wre wonderful. They kept us up to date and were both polite and professional."
Ulemper: "The food, It really needs improvement!"
Fordele: "Helpful crew. Clean modern plane"
Ulemper: "Charging $ for everything, wouldn't fill a water bottle for me. Strict carry on policy was too restrictive"
Ulemper: "Everything excelent"
Fordele: "New plane, comfortable and the staff is nice"
Ulemper: "Even a small plastic bag with McDonald's in it is considered a hand luggage! The staff need to be in more control of the travelers - we had one & a half hours delay because a traveller wanted to change seats and didn't sit down."
Fordele: "Seats were more comfortable than I expected."
Ulemper: "It would have been better to have 2 carry ons. Even a bag of snacks was considered a carry on and i had to put it and my purse in my backpack."
Ulemper: "Not much food choice otherwise a really good flight"
Ulemper: "It didn’t happen."
Ulemper: "Physically stood in the sun on the tarmac for half an hour in Marrakech waiting to board the plane. Seating is so compact it’s physically impossible for me to fit, I’m 6’3” then it took an hour forty five minutes to get our checked luggage in Lisbon. Everyone was furious. No explanation from the airport or airline. We missed our hotel shuttle, missed our hotel checkin. Just terrible."
Fordele: "Inexpensive fares are worth something. Where else can you fly half way across the EU for 150 euro? The crew was cheerful and helpful. Website, phone app and email reminders are great."
Ulemper: "You do pay alacarte for everything. And service suffers in the name of low price. Checked bags, drinks and food. Be prepared to walk or stand everywhere, baggage check-in at Orly is in the basement and the last areas 132. The gates are the last gates in the south terminal. And when you get to the gate boarding is done enmasss so you wait in line. But the fares are cheap."
Ulemper: "Came a bit late but the frontdesk said we could still check in with our luggage. After that disaster ensued, staff was slow and eventually missed out flight due to poor communication,."
Fordele: "That it was a short flight."
Ulemper: "Old interior. no legroom, American credit card doesn't work to purchase anything. Bad coffee, but flight crew was excellent."
Fordele: "We fly all the time and this crew is the best ever. They made us feel comfortable and not like a burden...even when my daughter was sick. I want to choose my next destination based on where they are going."
Fordele: "We had arrived to destination in somehow safe condition"
Ulemper: "- Will charge you for anything... extra kg (or less) - charge! Water for 5 hours flight? - Charge! - They ruined my suitcase and won't pay for it - Drunk people making mess on the plane and throw-up on your cloths? Your problem. To conclude, flight with many low cost, but never had that bad experience before."
Fordele: "Prompt, courteous and professional"
Ulemper: "Everything was great"
Fordele: "Thank you for being kind and helping us board efficiently. Nice, easy flight."
Fordele: "The Flight was good"
Ulemper: "The Airport in Crete was the worst I have ever seen for cleanliness, long lines to drop bags."
Fordele: "Unexplained lateness and slow boarding process but otherwise good flight"
Fordele: "It was fast"
Fordele: "Comfortable seating and pricing"
Ulemper: "There was nothing I didn’t like. All was as I had expected"
Fordele: "Seats were comfortable, crew were very kind"
Ulemper: "Boarding took too much time"
Fordele: "customer service, price"
Fordele: "Staff was friendly, they played music before and after the flight."
Ulemper: "Not that it's the airline's fault, but the screaming kid almost ruined my flight."
Fordele: "Fine flight. No frills. Friendly service."
Ulemper: "No room for long legs, reclinable seat in front of me"
Ulemper: "I don't understand why it took them around 15 min to check in each person. This was the most terrible check in I have ever experienced. One other staff member actually had to take over for one man doing check in because he was so slow. The flight ended up being almost an hour delayed. After this, they didn't even offer people free water. I have flown with low cost airlines all over the world and this was by far the worst."
Fordele: "it got me there"
Ulemper: "we tried to confirm flight, they said they had no record and made us buy another one. then they found two reservations"
Fordele: "Excellent choice of food"
Fordele: "Interior lighting"
Fordele: "- fast two door boarding in Santorini - successful take off, landing"
Ulemper: "- zero accommodation + slight scorn for wife's cashew allergy, sigh. Other crews have been good, but not today's - very tight quarters for someone 6'2"/220lbs. Smaller configuration than other 747-800s - no on-board entertainment options with transavia."
Fordele: "Todo excelente ."
Fordele: "Agents at the check in counter in Lisbon"
Ulemper: "Green seats"
Fordele: "Fast boarding, cheap flight"
Ulemper: "Uncomfortable seats, some turbulence but I know that can't be helped!"
Fordele: "Crew was nice and friendly. Quick boarding"
Ulemper: "No Free drinks. 2.50€ for a soda."
Fordele: "Voor 50,- naar Praag en terug: hoe is het mogelijk?"
Ulemper: "Je kunt dan natuurlijk niet veel extra's verwachten."
Ulemper: "Misrepresented dates on the booking page. Tried to cancel immediately no help from kayak staff. Had to contact 3rd party agency and airline. No luck with refund. Have to work with bank to try and contest transaction."
Fordele: "Fast, simple"
Ulemper: "Had to pay for water"
Fordele: "I liked the fact that my flight was only 2 hours. Other than that it was miserable."
Ulemper: "The flight attendants were extremely rude. They wouldn't let me bring the bottle of water I purchased at the gate onto the plane because they wanted to make money by selling drinks. I completely understand that but when I asked for water (just regular water) one flight attendant told me it would be 3 euros. I told her I didn't have any cash on me because I had used it to pay for the water that I bought at the gate that they wouldn't let me bring on. She said "Oh well. Guess you're out of luck." She was rude, hateful and such a disruptive part of my flight. I would NEVER fly Transavia again!!"
Fordele: "Excellent flight, friendly crew. Paying for extra weight of baggage. We only had two carry-ons of normal weight."
Ulemper: "Paying for everything like water, soda."
Fordele: "The crew was fantastic. Very professional and responsive to passenger needs."
Ulemper: "Didn't like the boarding process. First come first serve is hard with small kids. If it was just me ok. Grown ups can be rude when they are trying to get on an aircraft and they walk right over kids."
Fordele: "Lovely crew. Was glad to be able to move to an empty row. Flight attendants were very accommodating with tea & letting me borrow a pen. Super quick flight once we got off the ground."
Ulemper: "Flight was delayed, but more than that - WHERE ARE THE TRANSAVIA SIGNS AT THE AIRPORT?! I flew out of Orly, which is a nice, small airport that looks like a ghost town on one half of the check-in terminal. There are electronic kiosks which look like check-in kiosks but they don't work, and a whole floor of empty check-in booths with NO SIGNS as to where to go. I had to go to the information desk to find out where your check-in staff was - which is quite frustrating for a person who travels as much as I do. This should be easy, right? The trains in Paris are under construction during the summer. The whole transport system is screwed up (also lack of signs as to where to actually catch your train). So you're ALREADY stressed about catching your flight, and when you show up at the airport the check-in terminal (where is appears Transavia is located) is EMPTY?! That is RIDICULOUS. I am NOT a tourist. I LIVE & WORK all over Europe as an artist. I don't appreciate this sick twisted pleasure that some Europeans have in seeing confused tourists rush around like chickens with their heads cut off when their own infrastructure breaks down...because it DOESN'T JUST AFFECT THE TOURISTS! It's not cool. It's sadistic & a really crappy way to treat people who are just trying to appreciate and learn about your culture while supporting your economy while they're at it. A little bit of consideration goes a LONG way. And when it's severely lacking, as it was in this case, it makes me want to take my business & creative projects elsewhere. You have a whole Transavian UTOPIA one floor down from the main level. How about a few big TRANSAVIA SIGNS saying "ONE LEVEL DOWN" that tell people where to go instead of making everyone confused and mad when they're already in a rush to catch their plane?! How about a little empathy - seeing travel from the perspective of the TRAVELER? Just saying."
Fordele: "It was on time, orderly, everything went well. I like how you pay for weight not amount of luggage."
Ulemper: "There were no entertainment options."
Ulemper: "I tried to add a hold luggage in advance via the website but it stated that I had already one, so I didnt add it. Then in the check-in at the counter the girl told me I haven't had any, so I ended up paying 50% more."
Fordele: "The direct flight to tfs was the selling point. I forgot about low cost carriers and was reminded quickly with the free boarding and the selling of all things basic...like food and water...."
Ulemper: "On a 5 hour flight...some entertainment would have been nice also....too long of a flight for no distractions for kids"
More than oke hour late and Sitting in the airplane and no one from board crew told the Passageners… i red it in my mails, That the flight is late
Flyet var forsinket 3 kvarter, noget med landningshjulet. Ellers var alt godt.
The 1st flight was late so I missed the 2nd one
selve rejsen var fin, men oplevelsen i lufthavnen var rigtig daarlig
The crew is always so flustered. The crew took a couple’s stroller at the plane door and when we landed in Paris they told them to go to baggage claim to get their stroller. The couple said the stroller should be brought to the plane door and asked how they expect to carry their baby son with several pieces of hand baggage. It was a mess to go to baggage claim as well. The crew is no help, the cabin is hot and stuffy. You don’t expect much with low cost carriers but that crew should have helped this couple for Christ’s sake, I mean come on, this couple bought front row seats to make sure they could make things efficient for their baggage and son, but the crew did absolutely Jack sh^t for this poor couple. My god. That stroller should have stayed on the plane. The crew should have made some customer check their baggage there or even the crew’s space for stowage should have been used. Shame on Vueling
1.5 hours delay, NOT ACCEPTABLE
Sooooooooo long. We were late and boarding was long
Overall experience was ok. Flight was overbooked and my travel partner was put on standby while I had a confirmed seat. Not sure how it happened. We were told the flight was booked separately but I booked on kayak.com. In the end we both got on the flight and was even able to exchange seats and sit together. Overall flight experience was good. It was a short 1.5 hour flight from Rome to Paris.
Alt for lang indtjek - over 2 timers kø på hjemturen for tjek ind. Fik aldrig min bagage ved udrejsen
Fordele: "Boarding and crew was ok. Aircraft also not bad. But five hour delay with little communication or compensation."
Ulemper: "5 hour delay. Communication"
Fordele: "Timely departure and quick boarding."
Ulemper: "Seats were not comfortable and staff was not exactly tentative."
Ulemper: "Kayak sucks. I chose to buy ticket w kayak and took me to vayama (another horrible site). The ticket they sold me, which was not cheap, didn’t let me check in online and didn’t say that I was gonna have to pay 200 euros at airport to check in 2 bags!!!! A disaster everything."
Fordele: "Staff was friendly and happy."
Ulemper: "Seats are not the most comfortable."
Fordele: "Flight reservation was cancelled at airport - gate agents could not allow us to board. We were told reservation had been cancelled."
Ulemper: "Refused to sell ticket from start or at least receive a cancellation ticket for the flight"
Fordele: "worst airlineEVER , canceled the flight did'nt offer any help"
Fordele: "Nothing on the ground. Prior to boarding there was chaos among the crew members and the public. The flight was as usual with Vueling delayed; for technical reasons. However no one knew what was happening. No crew member gave a simple explanation of what was happening. Order was not maintsined"
Ulemper: "Everything, like simply explaining to the long waiting passengers what was going on. But Vueling is 90 pc late. They treat passengers as if they could not care less because they are working unhappily We can simply compare with other airlines. Vueling gets first price as worse airline I know."
Fordele: "Besætningen var flink og der var ok plads."
Ulemper: "Flyet var forsinket 1t og 5 min. Der kunne ikke købes mad - til trods for at der annonceres med mad. Der kunne kun købes snacks (nødder, chips osv)."
Fordele: "Kayak never sent me a confirmation of the purchase kd the tickets. We arrived at the airport (family of 7, with 3 kids) and the reservation was non-existing. We were not able to board the flight and had to buy another ticket at a much more expensive price in addition to losing an entire day in paris"
Ulemper: "Kayak never sent me a confirmation of the purchase kd the tickets. We arrived at the airport (family of 7, with 3 kids) and the reservation was non-existing. We were not able to board the flight and had to buy another ticket at a much more expensive price in addition to losing an entire day in paris"
Ulemper: "We were standing in line to board gate 14 it read Barcelona and right as we went to start boarding it changed to a different flight. All of us were running from gate to gate and nobody would help us!!!!! That was TERRIBLE!!!!!!!! One person figured it no Help from your staff."
Fordele: "We made it to Barcelona."
Ulemper: "Vueling seems to be late very often. This 40 minute flight flight was over an hour late."
Ulemper: "The flight/boarding was terribly delayed but the attendant on board was good. It took a lot of time to come out too after we landed but the flight was smooth"
Ulemper: "Leg room. Better maintenance of plane. Timekeeping."
Ulemper: "Somehow my bag didn’t make the allowance, and I had to pay $40, everyone else had equal baggage and were allowed to use them as carry on except me! NEVER FLYING WITH VUELING AGAIN!!!!!!"
Fordele: "Fast trip"
Ulemper: "No internet"
Fordele: "Getting on a plane. Not the one I booked but got to wear I needed to go."
Ulemper: "Bought the flight 6 months prior. They give you the option to have a random seat, which i did. Apparently that means if people buy a seat, you might not get on the plane. Because they will sell your seat to someone willing to pay more."
Fordele: "Crew was nice, responsive and professional. They tried to make the best of a bad situation and were helpful in that regard. Pilot explained the reason for the delay. Also helpful"
Ulemper: "Arrived early at the airport and checked my bags. Was charged $190 for one extra bag. Told I had to pay for two flights because there was a connection! Boarding was late and then the plane took off late. Horrible."
Ulemper: "Rude attendant at the gate"
Fordele: "Getting off the plane."
Ulemper: "Everything else. This was the worst plane experience ever. The flight was super super delayed (as were several other Vueling flights) and we stood in the bag drop line for over 2 hours because there was no system and everyone was confused. Then when we finally got through they updated the flight status every 10 min confusing everyone cause the time kept changing and no one knew what was going on. Then they finally posted the gate and we had to run to the other side of the airport and then they delayed the flight again so it was over 3 1/2 hours delayed In the end. Then boarding was a mess and the plane itself was pitiful for how expensive that flight was. This is never going to be a company of choice for me. Definitely a last resort."
Ulemper: "Was late, without any notification"
Fordele: "Crew and Flight attendants were helpful, responsive and cheerful before, during and after the flight."
Ulemper: "I was not able to check into the flight online as the Kayak link sent me to an unknown page. It was not an Iberia flight but was operated by Veuling airlines, however was still unable to check in by going directly to the Veuling website. If you're not going to be allowed to check in online, that is one, thing, but it isn't great to be given a link that doesn't work and then be nervous that you are not going to get on your flight. The boarding process should be changed as it is a free for all and people are waiting in line on the jetway, when really they are waiting for the buses. I believe the plane was at Terminal 2, so we had to switch terminals via bus. Just seemed as though there should be a better process for boarding than lining up down the middle of the terminal or manage the process differently as we were boarding buses."
Ulemper: "At the check in gate the man made us pay for the luggage we carried on the plane"
Ulemper: "Delayed again and again"
Fordele: "We arrived safely"
Ulemper: "Vueling—couldn’t figure out how to have us pay extra money for overweight bags It took us almost an hour to get thru the line bc our bags were too heavy, then the agent couldn’t figure out how to charge us for the extra $, so after 15 min, they just let us go without paying Then, it too forever to get thru security THEN, our flight was delayed, but they still told us to go to the gate and board, even tho there was no crew yet And then, we had to go down 2 flights of steps to take a bus to the plane and then take a flight of steps up to the plane. Then, our seats were dirty with cups and garbage Then the captain said we needed to refuel. Said it would take 5 more minutes but it was more like 25"
Fordele: "Good aircraft and seats."
Ulemper: "Bad check-in by Vueling staff. They kept changing the time to check-in. At first the sign said "All Destinations" with no restriction on check-in. Nest, while we were in the line, they changed the sign to say you could only check-in 2 hours before the flight and then, when we got to the front of the line, they said it was 2 1/2 hours. Very rude in response to our questions."
Fordele: "On time departure"
Ulemper: "Checking line with no information, rude customer services, cabin crew very rude and discriminatory system, the flight attendant in charge of the cabin crew made us moved our Carry on three row far from our seats, despite the fact that we paid more for those seats and that we were among the first to board the plane. He made a racist facial expression toward us."
Ulemper: "I was told that my carry on luggage was too big for the overhead bin and had to pay 35 euro. The flight attendant attempted to fit it in the bin and it fit just fine. So thanks...I paid for something I didn’t have to."
Fordele: "Quick and cheap flight from Rome to Pairs for sightseeing"
Ulemper: "Boarding was moved at the time of boarding and sounds like that is normal so pay attention"
Ulemper: "Måtte vente 45 min. på bagage i CPH. Missede tog til Fyn"
Fordele: "I didn’t have the issues checking in that many have mentioned. I did have pay 140€ to check my bags because it wasn’t included in my fare. My advice is prepay for baggage, it’s much cheaper."
Fordele: "crew was friendly and timely ..providing regular snack/beverage service on a relatively short flight"
Ulemper: "beverage/snack service should be complimentary like itbia on most other flights"
Fordele: "Good price, on time, comfortable seat, crew was friendly both at boarding and on plane."
Ulemper: "The only thing i didnt like was that when we boarded, we got on a bus to take us to the plane. I had paid extra for priority boarding and seating but i ended up being one of the last people on the plane. It did not end up being an issue because there was plenty of ovwrhead space for my carryons but it could have been. Wifi would also be nice. Even if i had to pay wxtra for it."
Ulemper: "An hour late to take off, then the captain didn't turn off the seat belt sign for another 45 minutes in clear skies. My friend had to use the restroom but the flight attendants locked them and yelled at her everytime she tried. Very rude."
Ulemper: "we had a terrible time flying through connecting flights and on top of that they charged 70 euros for baggage from rome to paris and then we had to check in again at paris, extremely painful and stressful given the short amount of time. i would never ask someone to do this again."
Fordele: "Selph check"
Ulemper: "No clear signage at aireport barcelona"
Fordele: "Spacious, punctual, friendly"
Fordele: "Easy enough boarding... our flight coming into BCN was delayed due to weather, so we were cutting it very close for the connection. Vueling crew took care of our late check in etc."
Ulemper: "DId not have the food. No wifi or entertainment"
Fordele: "Flight attendants were nice, and the aircraft was clean."
Ulemper: "Flat out the worst flying experience I've ever had. The bag checkin processes was a nightmare; I showed up super early to the airport, with more than enough time to check my bag and board without issue. The bag checkin line didn't move for over an hour, and while there were still tons of people waiting to check their bags for flights that were soon departing, most of the counter employees packed up and left. When someone pointed out that we would miss our flights, the attendants said "my shift is over" and walked away. At this point, the line broke and passengers started to cut the line, two people nearly got into a fight, airport security even had to come. My bag was finally checked five minutes before the flight left (!!!!!). I was unsure if I'd make the flight, or if my bag would make it on the aircraft. The worst part is that throughout their incompetent checkin processes, the attendants were all incredibly rude. I am NEVER flying this airline again, even if I have to pay twice as much for my ticket."
Fordele: "The seats were comfortable and the flight attendants were courteous and polite."
Ulemper: "Our flight left 20 min late but we landed on time so it wasn't terrible."