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The personel's attention is always high. Intercontinantal is always a sure choice (Budapest, Praga,...)
The hotel is for people who travels for business. There are a lot of rooms and every day is so busy of business persons.I don't think is a hotel for vacation. It's seams a hotel for business time. the staff of reception was so bad
The club lounge make a huge difference
Attentive staff, classic location. In my view, the applicable rate should have included breakfast, which negatively impacts the value for money ratio.
area and service outdated room
Meget venligt og imødekommende personale, fremragende morgenbuffet, god beliggenhed med tæt til centrum (gå-afstand ca 30 min.) Hotellets ryge politik er ikke god. Morgenmads restauranten er delt op til rygere og ikke rygere. Man kan tydeligt lugte røg i ikke ryger afdelingen. Den ene morgen var der endda en cigarrygende herre - det var ikke godt!. Varmen fungerede ikke på værelset under hele opholdet (7 dage) så vi fik en lille varmeblæser. Et 5-stjernet hotel burde vel have tilbudt os et andet værelse - eller?
Location of hotel great, suite very comfortable, and view over the gardens from our 5th floor balcony a real bonus.
Cleanliness of the room. Very pleasant rooms No coffe making facilities, not even for one cup first thing in the morning!
spacious rooms for very good price in the centre of Madrid, in nice area, and very nice staff. Minibar. Good bathroom. the smell of chloro in the room after cleaning. The expensive breakfast, while at the bar next door a better coffee and toast is 2,20 euros. WIFI does not work well, as the signal is very low.
Location is basically on the nicest shopping street in Madrid, size of rooms was good, a lot of cupboard space (almost a negative), it wasn't very busy in the hotel and mini bar price wasn't as expensive as most. Tried giving us a junior suite instead of a suite without telling us,we got the suite but only had a twin bed despite an advanced request for a queen. Room didn't have balcony. Satellite and Cable TV listed - more like free view. Uncomfortable fake leather sofa that kept sliding you off. Blind was broken in the living area so the building across could see in. Walls were a bit marked. Furniture was a bit damaged. Poor sound proofing to street which was quite busy at night. Bad wi-fi. Their "room service" was a menu for a near by telepizza, we asked if we could order a Domino's pizza and they said no (they don't get a cut obviously) I did anyway and it was delivered to my door no problem..
A bit overpriced
The helpfulness of reception staff, who went out of their way to be attentive and solve my needs. Bed was very comfortable.
Location was perfect for my stay. Hotel was fine itself, however the front facing rooms are very receptive to sound. Unfortunately during my stay it was made worse by the roadworks directly outside the hotel.
having the 2 rooms and couch - veyr comfortable It would have been good to have an iron and ironing board and a kettle - for a business hotel this is a minimum - you don't need 2 televisions but you do need these basics.
two rooms, with large sofa bed in main room Nothing
Excellent location, great sized clean rooms!
Location It seemed that all the hotel lived in your room.You could hear every word your neighbors said.
Easy reach of centre not welcoming and dirty
The studio was spacious with a self-contained kitchen unit, very useful for backpackers on a budget and families. The staff were very helpful and polite.
Metro nearby. 5 minutes walking to Instituto de Empresa, for whom it may concern. Cheap, so, in the end, a very good value for money. Clean bath, which is very important. Very noisy. You can hear always doors slamed. When somebody is cooking, the smell is everywhere. It need a very fast refurbishment. Looks like pretty depresive.
Only the location, near to Metro and in a quiet zone The apartment has a dirty aspect, internet is paid, no parking
during our stay the towels were changed regularly and our beds were made perfectly every day; bathroom was really clean; the wall are very thin, so that you can hear an activity of your neighbors
location - 15 minutes walk to the edge of cultural center, 20 to prado. metro close. every day room is cleaned while you are away. big and recently restourated room, good bathroom. internet - one computer beside reception - 1 euro for 15 minutes. really thin walls and you can hear every sound, awfully noisy sounds of lift. kitchen is in a small cupboard, tiny refrigerator, no salt or sugar or oil - absolutely empty, no kettle, only pots, and no baking oven. staff is ok, though not very eager to help.
Meet my expectations, Very poor breakfast.
Only location.7/8 mn walking to Metro station and good wireless connection. This apartment was dirty and dark (walls but also kitchen stuff), staff was not friendly and even not very polite. Room wasn't no smoking. Awful stay. This type of room is suitable only for student at lowest rate.
The location was absolutely great and the value for money was ecxellent! The room was cheap-a like, but nothing complaining about the important things like the bed: it was greta to sleep and the shower: it was great, and a little kitchenette if you want to do something yourself like coffee or smth. and the breakfasts coffee was exxellent! I would really go there again if I need a cheap overnight. Madrid was really nice and there is a bus station on the corner and the nearest metro also very close. And it is very easy to find I f you just ask the direction from the metrostation info, forexample the" nuove ministerios" or something like that was the name of the station where was very friendly and helpfull staff they gave us the map aso. The breakfast was poor, dont except anything, I recommend to buy some breakfast from shops or something your own to put on the bread and just take the bread from the breakfast..or ofcourse if you like a sweet sugar very unhealthy breakfast, this is for you, but im lucky I survive only with cup of coffee untill lunch so this was great for me beacause there was exxellnet tasting coffee, really!