Hoteller i Madrid i nærheden af Villa de Vallecas

Other guests made too much noise until 02:30 AM, including whistles. The bathroom was not cleaned during the two days. Was charged for 1 more day of my credit card, but I think this will be resolved peacefully.

reception 24 hours It is too far away from the city, not easy to reach at night. in the room area there is a lot of noise, and there's no one controlling this

The price... Yes...at booking the use of credit cards is only to ensure tha you respect the reservation. I used a credit card that i didn't want charged, and the hostal charged it without my authorisation.

Nice accommodations, friendly people staying there, clean, well-taken care of I had arrived a day early and told the receptionist that I had a reservation for the following night, but needed a room for tonight as well. We gave him our identification and asked twice to make sure that he had found the reservation for the following night as well and he said yes. But, in the end I was charged on my credit card as a no show, on top of the two nights I had paid in cash upon arrival. Good thing I checked my credit card statement and went to the reception desk. In the end, I was refunded for the extra charge, but only after I was told that the first receptionist never found my reservation, photocopied my passport and put the reservation under my roommates name and that it was pretty much my fault that I was charged.