Hoteller i Madrid i nærheden af Hortaleza

Comfortable bed. Laptop in room. Close to metro, free parking. The bathroom was not properly cleaned. Shower pressure was poor. Room service food was poor value and quality. Breakfast buffet was very expensive.

The rooms are clean and it was Metro is close-by. The metro runs only till 1:30

Free internet, very good breakfast buffet, quiet neighborhood. We asked about a local car hire agency, and were directed to a location within 15 min walking distance. It turned out to be to over one hour and it was closed because it was Sunday.

Free Parking on site, pleasant neighbourhood. Personnel poorly trained. No maps available at reception or any information shared with clients regarding restaurants and shopping near by. Seems receptionist knew less than us!!! Also hospitality offered for our small dog seemed at first glance exceptional; however, dog bed and plate offered dirty with stains from previous use. Better not offer a service if not at a standard quality - at least. Room (triple) evidently cramped and too small. All tv programs (but one) in Spanish ...it is a standard sewrvice throughout Europe and when paying about half the rate charged to have at least several satellite international channels for visitors. Breakfast overated and overcharged, skipped. Overall madrid not our favourite town...go to Portugal!

Shuttle Bus ordningen er fremragende, selv når vi ankommer til lufthavnen kl.00.30 bliver vi afhentet. På et **** Hotel bør personalet kunne tale engelsk. Det var kun i receptionen, de kunne lidt engelsk.

Stedet (god plads, fin terrasse, ok pool), god morgenmad Et servicekursus til personalet, som virker meget lidt imødekommende - fx var det ikke muligt at låne et strygejern på hotellet.

The nice situation of the hotel, it's tranquility and away from residential area and accesible to public transportation. It's nice and class and presentable lobby. We expected of free wifi but during our first night we didn't got any internet. The second day we moved to another interruptor (socket to plug in) and was abled to connect to internet.But at night time at the same interruptor we were not abled to connect again to internet, as if the internet connection is limited to certain time. Because of seeing the place throughout the day, we were able also to enjoy the Spa because it closes at 3pm.

the staff and their service. Restaurant, excellent food and service the bed and pillows, very bad for a 4 star hotel. no swimming pool but a spa which came at an extra cost. very expensive mini bar, but then again it´s a 4 star hotel. the food in the bar and the room service food very poor.

Gym Dinner at the hotel costs 30-35€ per person (and you don´t have buffet, just 3-4 choices from the menu). The prices at the bar are offensive. The bed in the room is horrible, it´s hard to sleep in it. The Hotel looks like it has been built in the 1700´s, looks like an old king´s castle in the inside. I would never stay in this hotel again.

Ultra modern design, comfortable, clean room Reception hardly speaking english, not enough attention to customers,

resturant

Price of hotel was cheap, very clean, highly recommended! Distance from the main centre of Madrid, took 30-35mins by metro to get to Sol.

Breakfast No

Worst thought air conditioning sistem. Shut the air above the bed and can not be directed to blow in another direction. You can not sleep with the air on , is very hot with no air. Parking is very small.

The room was clean and comfortable.

The rooms decor are nice and rooms are clean and in a residential area. Good buffet breakfast and best croissants I have ever had. Taxi fare from airport to hotel is 15 Euros. (surcharge included) Hotel is bit far to the city, a fair walk (15 mins) to the metro, hotel has provided everything for toiletries but no shower cap.

fridge in room no tea or coffee making facility

Big room 2 bathrooms It wasn't a Hotel , it was a big house with rooms :)