Hoteller i Madrid i nærheden af Hortaleza

Stille og roligt hotel. God shuttlebus service. Serveringspersonalet (nogle af dem) var alt for sure/ikke imødekommende/ikke et smil. Man må forvente, at serveringspersonalet på et **** hotel kan tale andet end spansk.

Fine værelser, god rengøring, lækker morgenbuffet, stille område - dejligt med børn manglende engelskkundskaber ved noget af personalet - ærgerligt at poolen ikke var åben - stor skuffelse for mine børn

Laptop and internet access provided in room. The hotel Restaurant and Bar did not open for the duration of our stay and there are no decent alternative places locally. If you stay here be prepared to go into town for everything

Free internet, very good breakfast buffet, quiet neighborhood. We asked about a local car hire agency, and were directed to a location within 15 min walking distance. It turned out to be to over one hour and it was closed because it was Sunday.

Free Parking on site, pleasant neighbourhood. Personnel poorly trained. No maps available at reception or any information shared with clients regarding restaurants and shopping near by. Seems receptionist knew less than us!!! Also hospitality offered for our small dog seemed at first glance exceptional; however, dog bed and plate offered dirty with stains from previous use. Better not offer a service if not at a standard quality - at least. Room (triple) evidently cramped and too small. All tv programs (but one) in Spanish ...it is a standard sewrvice throughout Europe and when paying about half the rate charged to have at least several satellite international channels for visitors. Breakfast overated and overcharged, skipped. Overall madrid not our favourite town...go to Portugal!

Location was quiet and away from Madrid bustle Hotel looks old and tired...needs refurbishing.

the staff and their service. Restaurant, excellent food and service the bed and pillows, very bad for a 4 star hotel. no swimming pool but a spa which came at an extra cost. very expensive mini bar, but then again it´s a 4 star hotel. the food in the bar and the room service food very poor.

The layout of the room 322 could have been better.

The nice situation of the hotel, it's tranquility and away from residential area and accesible to public transportation. It's nice and class and presentable lobby. We expected of free wifi but during our first night we didn't got any internet. The second day we moved to another interruptor (socket to plug in) and was abled to connect to internet.But at night time at the same interruptor we were not abled to connect again to internet, as if the internet connection is limited to certain time. Because of seeing the place throughout the day, we were able also to enjoy the Spa because it closes at 3pm.

Breakfast No

Price of hotel was cheap, very clean, highly recommended! Distance from the main centre of Madrid, took 30-35mins by metro to get to Sol.

resturant

Quiet location, very near to IFEMA, Madrid Trade Show Very poor breakfast, smallest TV ever seen in a hotel.

good modern room very expensive wifi ,and hotel airport bus. with these matters resolved good base for overnight flight connections

Worst thought air conditioning sistem. Shut the air above the bed and can not be directed to blow in another direction. You can not sleep with the air on , is very hot with no air. Parking is very small.

The room was clean and comfortable.

fridge in room no tea or coffee making facility

Near metro station so that was easy to reach city center. Hotel was terrible,i would say that its 1star hotel,very dirty rooms bedding was dirty i had problems with my skin after that.Also rooms small and smelling cigaretes,must to be old hotel.You should pay 30euros for this hotel not 65...and in this price not included even breakfast and internet you have to pay!!I would never ever go to stay there again.