The staff was really nice and helpful. The free shuttle to the Madrid International Airport is a bonus. This is not a negative comment. Travelers just have to be aware that the hotel is located in a quiet neighborhood and that there seems to be a very few restaurants around. There is a chinese restaurant just around the corner but I chose to eat at the hotel restaurant on the terrace. Service and food were really nice (Spanish menu). Did not have a chance to try the buffet breakfast (but it looked nice) as I needed to go to the airport early. I would have liked to just have a cup of coffee before the shuttle arrived but was told I could not... needed to eat for that... Maybe the restaurant management could consider selling just coffee at the counter to clients who are not interested/or choose not to eat a big breakfast in the morning.
Design and comfortabilty of the rooms and the place in general We asked for some ice cubes and, yes they gave us, but into a plastic bag, I guess they should be prepared for such eventualities and place ice cubes into a bowl
Spacious bright modern rooms that were very comfortable The transfers are not 24 hours as they claim, and the location is only suitable for business travellers or those that don't mind being out of town
closeness to airport, price and comfort of beds ...modern amenities airport shuttle took one hour to come to get me and only after I called to get it to come to Terminal 1 -- shuttle bus not available until 7am in morning which was not suitable as I needed transport at 6am -- shared taxi with other guest which worked out well. Dining in-room astronomical and diningroom had poor selection and expensive prices. I arrived late and had few choices.
Near to subway and airport They say it has a free shuttle to airport but it's not marked that it is only available certain fix hours. We had to take a taxi
Nice hotel. Good location. Nearby airport and some nice bars for a late tapas. Girl at the front desk not realy friendly. Rooms are spacious, clean and realy comfi.
facilities are good shutall bus has limited time
Stayed here July, 14, 09. Great hotel, excellent buffet breakfast. Very high tech brand new hotel. Some reviews I'd read said it was "cold feeling" and noisy. I found neither to be the case. Slot of glass & chrome can seem a bit cold to some people but I enjoyed the modern design. It is obvious they spend a huge amount on the interior design. I really liked the hard wood floors in the room. A very clean feeling as compared to hotel carpet. The room was absolutely spotlessly clean. With all the glass the maids must have to work very hard to get it all spotless & streakless. The desk staff were very pleasant and helpful planning our short td in Madrid. Only complaint is the "free airport shuttle" only runs 7 to 11 am and 7 to 11 p The "free airport shuttle" only runs 7 - 11 am and 7-11 pm. That's not how the free shuttle is advertsed. We had to take a taxi upon arrival at 4:30 pm for acost of 27 Euros. But did get the free shuttle back to the airport the next day as it was within their time slot. You need to sing up for the shuttle ahead of time to make sure you get on it. About a 20 minute trip to the airport so if you are running tight and miss the shuttle itaynot be back for some time. Took several taxis to the hotel all had trouble finding it as it is off the beaten path . Had to use our cell phone to call the hotel so they could direct the drivers. Be sure to take their business card so you can give to the driver & call if necessary. But it is worth it
Room style Too cold temp. in the breakfast area and too hot in the rooms
The hotel restaurant is excellent and the staff is friendly even though not very helpful as expected The bed has four wheels which may slide while sleeping on it.
Hotellet har en shutlebusservice, der fungerer godt og driftssikkert. Hotellet bærer præg af, at det har nogle år på bagen, idet det på nogle områder virker nedslidt, bl. a. elevatorerne.
Standard hotel - ingen grund til at booke sig ind dér medmindre man skal med flyet næste morgen. Rengøringen på værelset var bestemt ikke prangende - det vigtigste sted at sætte ind.
det var god service, og godt med den gratis shuffle
Receptionistdamen var meget hjælpsom og kunne engelsk og swimmingpoolen var også god (kvalitet og str.) Grunden til vor kritik var det totalt håbløse morgencomplet.På vor vor rejse i Spanien oplevede vi 3 andre hoteller mht. morgenmad og disse levede op til forventninger iht. prisen , men her var der ingen styring(mangel på service og mad + tjeneren ar rigtig god til spansk!! 15 uero for at blive irriteret!!! Vi skulle have haft penge istedet!!!!!!!!!!!
ok The bed roll
Good shuttle from the airport. Good price/quality ratio.
The shuttle service to and from the airport (T1, 2, 3 and also T4) was great, on time and comfortable. Rooms are great, very clean, good TV and free internet was more than good.
It was ok. (I can't answer the question about guest reviews, I didn't read them. Most of the hotels had no vacancies, or didn't take guests for one night, that's how I chose the hotel.) I had problems in finding it and after the stay, it didn't take 10 minutes to get to the airport as promised. I found it slight exagaration to call it Barajas. Moreover, the receptionist filled in the form on the basis of my passport and wrote I was Rumania. I don't have the faintest idea, when they have my passport written Hungary, nationality Hungarian, how someboday can write anything else.
The area of the hotel was a quite area.
nice and various breakfastbuffet
Its convinience in realtion to the airport. The stayed the night before we leaved and it was very near the airport! We loved the rooms and the buffet included for the breakfast. It was very complete. It was near other hotels and good restaurants.
It's close to the airport, quiet and comfortable and the staff were very friendly and helpful.
it is quiet around there, it's close to the airport and has a shuttle service, metro staion nearby
friendly staff, clean room no mini-bar in the room, no coffee facility in the lounge