Hoteller i Madrid i nærheden af Chamartín

The view from my room, and the room service. The minibar wasn't filled up totally some times basically on first days...

location no

near metro and also renfe station, clean and comfortable no free wifi

Location Room standard was not on par with price

A decent hotel which you not write home about. Very small rooms. Low value for money

I wish the Hotel staff especially at the front office are more educated wrt tourists locations and also speak english.

Great location, metro station is near. Rooms were clean. Some members of the staff were not that friendly and helpfull. Airconditioning was not on though the days were quite warm.

Cheap price Beds were very hard, staff was not very helpful, rooms were very noisy due to hard wood floors

steep steps at entrance to hotel

comfortable, clean pretty far for the centre, the staff could be more kind

Only advantage is the location to the metro when you can figure out where you are. However, the metro closes at 1:30am and you are forced to take a taxi and they can't even find the place. The taxi ride from town is 20 Euros and the people are not friendly. Even the taxi cab drivers got lost three times. Not a good location to see Madrid and would never stay there again. Manager was rude and charged for calls that did not even connect. Their other hotels in the heart of Madrid were even lower in price and they would not move us. The restaurant next door is terrible and a lot of street people under the train station at night and did not feel safe.

I like hotel staff, all servises, including meal, are good. The room is comfortable, the bathroom include all things for hygiene, what I want.

The hotel provides really good food. The laundry service was excellent. There was a misunderstanding about why the A/C didn't work and later one or two staff members made sarcastic references to the matter right in front of me, assuming that I didn't understand them speaking spanish. Well, I understood them and thought making the issue a personal one was very unprofessional.