Hoteller i Madrid i nærheden af Chamartín

location no

Convenience for business meetings

near metro and also renfe station, clean and comfortable no free wifi

A decent hotel which you not write home about. Very small rooms. Low value for money

The jacuzzi was nice. There were a lot of products in the bathroom. The receptionists were talking and kept us waiting. They didn't understand English very well. I asked to repair the shower twice which they didn't. The taxi driver was waiting for 10 minutes before the receptionist told us that he was there.

The view from my room, and the room service. The minibar wasn't filled up totally some times basically on first days...

Location Room standard was not on par with price

I wish the Hotel staff especially at the front office are more educated wrt tourists locations and also speak english.

Great location, metro station is near. Rooms were clean. Some members of the staff were not that friendly and helpfull. Airconditioning was not on though the days were quite warm.

Only advantage is the location to the metro when you can figure out where you are. However, the metro closes at 1:30am and you are forced to take a taxi and they can't even find the place. The taxi ride from town is 20 Euros and the people are not friendly. Even the taxi cab drivers got lost three times. Not a good location to see Madrid and would never stay there again. Manager was rude and charged for calls that did not even connect. Their other hotels in the heart of Madrid were even lower in price and they would not move us. The restaurant next door is terrible and a lot of street people under the train station at night and did not feel safe.

The hotel provides really good food. The laundry service was excellent. There was a misunderstanding about why the A/C didn't work and later one or two staff members made sarcastic references to the matter right in front of me, assuming that I didn't understand them speaking spanish. Well, I understood them and thought making the issue a personal one was very unprofessional.

Late at night there were large groups of teenagers drinking just outside the hotel (botellon). That happened every other day, no problem for us though.

I like hotel staff, all servises, including meal, are good. The room is comfortable, the bathroom include all things for hygiene, what I want.

steep steps at entrance to hotel