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Excellent location near to the stadium (Bernabeu) and close to metro station. Staff were attentive but not intrusive. Last day we got prepared sandwiches because we had to check out before the breakfast time. Breakfast was very good. Our room was big and furnished to a very high standard. The bed was very comfortable. We had no complaints at all.
Good breakfast. Very stylish breakfast/eating area. Cleanliness of room Lack of good pillows; the provided sausage-roll pillow was not adequate.
didn't like the smell in the room (cigarets), after aeration it was ok.
het hotel ligt nabij het voetbalstadium in een rustige groene straat met kleine eethuisjes en terrasjes in de buurt. De kamers zijn zeer goed, ruim en rustig.
Food was on the cold side. Could not eat my dinner on the last night - so cold. I did complain and sent my meal back, but was still charged. Other than that the hotel was perfect.
I came to Madrid because I was attending the Real Madrid match in the Estadio Santiago Bernabeu, the hotel was in a fantastic location for this! The Wi-Fi was very very expensive at 17euro a day, most hotels now offer Wi-Fi for free to rooms clientele!
Location; only five minutes walk from the hotel to the metro station Santiago Benabeu. Nice room, good size
Very clean. Reasonable location, 10 minutes walk from Nuevos Ministerios Metro. No bar facilities. No Internet facilities except W-Fi. No tea/coffee-making facilities in room.
The bed was fabolously comfortable with real pillows, not flat board- likek pillows common to Spain!! The bathroom was huge, very clean, modern and elegant. Two blocks from the metro for easy access to the airport. I wouldn't stay here if I came to Madrid to sightsee because it's quite aways away from the tourist areas.
No bad surprises. All as espected. Clearely to stay again next time.
very nice rooms very poorly functioning internet connection
det var et superflot hotel i den meget dyre ende, alt var som vi havde forventet af et 5 stjernet hotel. men priserne på alle tillæg , maden, baren på værelset + vasketøj og telefon var mega dyrt. en flaske 1/2 L vand f,eks kostede 4.5 euro altså ca 33.75 kr (dyrt?) på hotellet selvom luksus har en pris man kunne måske få udleveret en beskrivelse af priser og lign sammen med indlogering på eget sprog det kunne være rart for mange...
Morgenmad var rigtig god og værelset var kæmpestort. Det vil have været rart at vide, at poolenførst åbner kl. 11 og at hotellet ikke ligger i centrum men i Finans området
The hotel location was perfect for good bars and parking for a motorbike was offered that was safe and secure.
Comfortable hotel. Staff does not speak English very well.
Great rooms, great location Staff, are not very representative but very kind and professional
the room design and furnishings The noise from other rooms and corridor. Sound insulation between rooms is very poor. Doors slamming and footsteps in the corridor were very loud also. I would just about recommend the hotel but the noise is a problem.
The free minibar is great. It was nice to stay over the weekend because it was very quiet and few other folks at the breakfast. The breakfast room on week days was too busy and noisy until they opened up the other side.
I brought my son to Madrid to see Real Madrid play a match and the hotel was just minutes from the stadium which was a big bonus
Modern rooms with nice amenities. Hotel breakfast very nice. Free internet access from the lobby but not the rooms. A bit noisy within the hotel room. Could hear easily people walking/talking in the corridor.
Nice modern interior of the room. CD player with CD. Free mini-bar. Bath-coat. Excellent connectivity (metro in front) Free Laptops in business area No printing facility connected to the laptops and the procedure (send an e-mail to the acount of the Hotel) did not work. For a business hotel this is really no recomandation...
God beliggenhed nær metro. Fredeligt kvarter (ingen trafikstøj). Dejligt med swimmingpool midt i en storby. Air condition på værelset kunne være bedre og støje mindre.
Godt. Vi havde behov for et centralt sted at sove, da dagene gik med ture rundt til Madrids seværdigheder. Det var på hotellet hvad vi havde brug for - hverken mere eller mindre. GODT
close to metro, big size apartment, kitchen but no kettle or toaster sheets were not changed everyday
Family hotel, very good no
It is very convenient for buses, metro and taxis. It is ccomfortable, with very helpful staff, and good facilities. We have stayed there four times previously, and enjoyed it
The room was nice and clean. Good location.
Well located hotel, clean and spacious rooms and very near Metro station just a few stops from most places of interest. Quiet location no night time noise. Hair drier did not work and no cooking facilities other than micro wave, a hot plate or similar would be good idea, but not a major problem.
Apartment idea is very useful
Friendly staff. Having an aparthotel was much better than a hotel for a solo traveller as hotels usually give you the grottiest room. It was nice and near the metro. I would have preferred a non-smoking room.
perfectly located,the staff,
Hotel staff very helpful, ease of metro use - location, clean rooms, comfortable.
The only good thing in this hotel was the location.Very close to metro. Furniture are very old and all the walls need to be painted.Also the heating in our room wasn't working.