No covid safety. Keep distance apparently don’t count when you onboard or in the bus from gate to/from plane. Could hardly move. And late again, again, again. Seems to be the new norm.
Fordele: "Economy Plus is great (I’m 6’10”) & had plenty of legroom! Good food, great service, nice entertainment package and got to stay in SAS lounge until boarding!"
Ulemper: "They need to serve drinks with ice! US passengers need ice in their drinks!"
Fordele: "Food was the best airline food!"
Fordele: "Smooth take off and landing"
Ulemper: "Free food for everyone since it was delayed"
Fordele: "- Good entertainment - Boarding on time"
Ulemper: "- Airplane food - I know it's not going to be mind-blowing, but the breakfast was salad and a fruit cup which, for a vegetarian meal, is particularly unappetizing"
Ulemper: "Udkald til gate, hvorefter vi stod 15-20 min. uden info om forsinkelsen. I fly vidste man ikke at vi havde købt breakfast hjemmefra, men vi fik det da uden problemer alligevel. Men brød kun budt én gang og kaffe 2. gang langt senere. I Malaga ventede vi næsten en 1/2 time ved bagagebånd."
Ulemper: "Et halvtomt fly med en aldrende besætning der klart havde været for længe på arbejdsom kun havde fokus på at blive hurtigt færdige med pligterne så de kunne komme til at pludre med hinanden."
Fordele: "The crew was truly kind and accommodating."
Ulemper: "The food wasn’t very good. I purchased the WiFi and it was TERRIBLE. I had work projects I was hoping to complete on the trip and I could barely get anything to load beyond email. Total waste of money and effort."
Fordele: "Nothing, SAD were so incredibly cruel and nasty and even laughed at us after we got stranded in Copenhagen. 40 hours of traveling, 2 small children, and the sas ticket people laughed at us and refused to help us, even after we agreed to pay THREE TIMES our original fair."
Fordele: "Good value for money. Just about on time, 8 minutes late only. Boarding was very fast. Coffee serves for free."
Ulemper: "Obviously, no food or water in Economy."
Fordele: "Stille fly godt sæde."
Ulemper: "Wifi virkede ikke eller kostede Xtra. Man fik ikke en gang et glas vand."
Fordele: "At jeg kunne ligge ned og sove"
Ulemper: "Sov hjem og fravalgte første servering på business. Der var også en større flok amerikanske gæster som dog valgte at feste igennem på turen - da jeg vågnede var personalet godt trætte af alle passagerer og da jeg ville have lidt i pantryet var det pakket ned 2 timer før ankomst - sikkert for at lukke førnævnte fest - men det retfærdiggør vel ikke at de øvrige gæster også har indløst billet til business og den service der betales for."
Fordele: "Da vi først var kommet ombord på flyet gik tingene sin vante gang... ellers var der ikke meget hoved og hale på noget som helst."
Ulemper: "Men hvorfor annoncerer man at flyet skal board 1 time inden det sker, så passagererne kommer til at stå i kø unødig lang tid. Flyveren var 1 time forsinket på Flightradar24 og også i virkeligheden!!! Det var ikke noget groundpersonalet ville ud med, så alle annonceringer gik efter tidsplanen - den originale med altså en times gap! SAS find jer en mere kvalificeret partner i Athen, da det er var helt hen i vejret og dårlig service."
Fordele: "Business class lounge excellent. People who helped with the wheelchair were excellent."
Ulemper: "In a wheelchair. Check in was terrible and rude. The fact that SAS did not allow us to bring my electric chair directly to the gate was absurd (only airline in the world that did that). The fact that it was not at the gate when we arrived in Newark surprised even the SAS Gate agents. Had to go to baggage and collect it in oversize baggage. Will not fly SAS again until that policy has changed."
Fordele: "This airline is punctual and the pilots are good."
Ulemper: "The service is minimal, you pay for any alcohol and the food is nothing to write home about."
Fordele: "The movie and tv selection were fantastic. Crew was kind and helpful. Chairs were pretty comfortable."
Ulemper: "It was so cold on the plane with most people including grown men with blankets wrapped up to their neck! I understand the crew moves a lot so want it cold but maybe there’s a happy medium? The cold snack sandwich with cheese and spread of some sort was awful. The main meal was better but not as good as some others I’ve had."
Fordele: "On time."
Ulemper: "The cabin crew was detached, and curt."
Fordele: "Stewardess assistence"
Ulemper: "Delay without other notification than the expected change of departure and loooong wait before boarding"
Ulemper: "No food or even water"
Ulemper: "We were traveling with two kids, and one of the kids drops some bread on the floor of the flight. One of the crew is angry to us about this, which makes us very uncomfortable."
Fordele: "Samme som på hjemturen - sæderne var bedre ude i siden"
Fordele: "I slept the whole way through"
Ulemper: "Expensive rates on luggage"
Fordele: "On time, clean aircraft not too full!"
Ulemper: "Boarding was a little rough as the announcements in groups to board was not clear and lots of people got in line that should not have. - causing delays and frustrations. Handled poorly by gate team"
Ulemper: "Wound up having to pay 150$ for checking 2 bags. Almost more than the tickets. Feel ripped off. Don't remember the web getting a chance when i ordered the tickets to purchase at a lower rate. SAS said, since i bought the tickets through a travel agent, there was nothing they could do. Next time I'll buy tickets directly from SAS."
Fordele: "Comfortable flight."
Ulemper: "Only one meal option ( with meat). Alcoholic beverage not included."
Fordele: "Because of bad weather at the Faroe Islands, the aircraft made a missed approach (go-around) on the first attempt to land. The weather had improved sufficiently to make it in on the second attempt. The pilot and the cabin crew were excellent in keeping everyone informed, and telling us the status of the weather and the likelihood of getting in. The pilot was outstanding in his communication with the passengers and the cabin crew were great in re-assuring passengers after the missed approach. The flight crew handled the difficult weather conditions very well."
Ulemper: "When trying to board in Copenhagen there were some mishaps, but these were mainly caused by people ignoring signs along the way. They did not offer any complimentary snacks at all. Only one drink"
Fordele: "Personalet var sådan set op og festede meget over at en kollega havde sidste tur inden pension. Desværre holdt de den kommende pensionist på business, så hvem det var der blev klappet af er stadig et myserium. Men hyggeligt at være med kabine personalet på arbejde"
Ulemper: "Gamle reservefly, hvor der mangler både det ene og det andet samt en 10 år forældet komfort. Når der sættes reservefly ind af væsentligt lavere kvalitet end den vare, som man forventet køb, så bude der være en eller anden form for kompensation. Forøvrigt glad for jeg ikke havde indløst business på denne tur da det i grunden havde været at betalte dobbelt for forventelig komfort på en moderne SAS Plus."
Fordele: "The food was very good surprisingly"
Ulemper: "Again the seats are too tight and they should not be allowed to recline"
Fordele: "At least on long-haul flights SAS Plus is quite nice, much closer to business class service than your usual premium economy offering. Real silverware, good drinks, pretty good food, plenty of space and a nice blanket and pillow. The lounge in Copenhagen is quite nice too."
Fordele: "Extra opmærksomhed i Plus class."
Ulemper: "Kort nattesøvn."
Fordele: "Meget smilende og godt trænet personale. Tommel op"
Ulemper: "Sandwich under al kritik. Meget dårligt udvalg"
Fordele: "Very comfortable 11+ hr flight. I also had an empty seat next to me so maybe that helped? The food was great."
Ulemper: "I wish the landscape cameras worked the entire time!"
Fordele: "Ekstra ben plads uden omkostning, hvis man er hurtig med check-ind. Gratis kaffe."
Fordele: "Super imødekommende kabinepersonale"
Ulemper: "Manglende information omkring hvorfor hjemturen blev med transit over Stockholm."
Fordele: "ingen bagage drop før SAS bemander indcheckningsskrankern to timer før take off. Vi var flere som hang timevis i hallen m indcheckning. Heldigt at der ikke var forsinkelse!"
Fordele: "The boarding process worked well."
Ulemper: "The crew didn't seem to care much. The entertainment systems didn't really work and the response was simply deal with it. The food was terrible. The crew did not handle the passengers at all as they were up consistently and taking stuff out of the overhead containers."
Fordele: "There was enough space for your legs, there were blankets and pillows which is nice for a long flight. The individual entertainment screen is preferable for a long flight, so you can watch a movie of your own choice."
Ulemper: "There were two diner options, chicken or cod, and I was just given the cod without having an option to choose."
Ulemper: "sas online system needs to be overhauled and user friendly. one sas phone agent not helpful, called back and the agent was very helpful"
Fordele: "The food was good, movie choices"
Ulemper: "Little room to move"
Fordele: "Too upset to continue senseless survey"
Ulemper: "Vacation ruined"
Fordele: "fast boarding"
Ulemper: "uncomfortable seats"
Ulemper: "They were 4 hours late because of their plane problems and made me miss my connection. And because it wasn't part of a "package" they didn't care I missed it and I had to pay for a whole new flight. Horrible customer service and they don't care or take care of their customers when it was their fault. I'll never fly or recommend this airline again."
Fordele: "Missed flight. After waiting in three cues of more than 25 people was told the airline and your customer service could do nothing to help me. Am going to continue to pursue a credit and hope a new flight will be issued! Please help me!"
Fordele: "The food is great, the flight attendants are great, and the flight is comfortable."
Ulemper: "There is little legroom unless you are in first class."
Ulemper: "There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy."
Fordele: "Cops is always a good reason to flight"
Ulemper: "They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there."
Fordele: "Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro."
Fordele: "Nice and attentive crew."
Ulemper: "Seats not comfortable in premier economy."
Ulemper: "No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not."
Fordele: "Fly was delayed.i was told my bag would go to end but it was not.instead of coming to the hotel 7pm i came 1am."
Ulemper: "Explain me to take the bag on time.it was almost left in the airport."
Fordele: "Incredible staff. Super polite"
Fordele: "Crew was ok and servicial"
Ulemper: "Food and reception at door of boarding"
Fordele: "Crew very professional"
Ulemper: "Boarding was a little confusing"
Fordele: "Crew was solicitous."
Ulemper: "They didn't seat a couple with a baby together which put me in the unpleasant place of being asked to give up my bulkhead seat for a window seat."
Ulemper: "Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight."
Ulemper: "There was no entertainment and the food could be better"
Fordele: "In flight entertainment was great"
Ulemper: "seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)"
Fordele: "The cue lines per zone are a brilliant idea!"
Ulemper: "An explanation to passengers as to why there was a backup between the gate and the plane."
Fordele: "The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude."
Ulemper: "Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand"
Fordele: "Fantastic Crew!"
Ulemper: "Seats are comfortable but tight."
Fordele: "Intranet meant I could watch movies on my iPad"
Ulemper: "Seats are very uncomfortable"
Fordele: "Food was ok."
Ulemper: "Very little room in economy class. For a 6'1" person, it's impossible to get comfortable."
Fordele: "FA kept bumping into my seat waking me up"
Ulemper: "Return the 777 to 9 across"
Ulemper: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."
Fordele: "The CDG airport is very bad in terms of finding your connections, the flight to CDG from LAX had a very old entertainment system and was hard to use."
Ulemper: "Arrived 5 hours late"
Fordele: "1. The flight attendant staff was very polite and cheerful. 2. The plane was clean and comfortable."
Ulemper: "1.The entertainment monitor did not function well enough to be able to watch. 2.The headset only function on one ear. 3. You could not hear announcements over the PA system"
Fordele: "Flight on time"
Ulemper: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."
Fordele: "25 min ahead schedule!!!"
Ulemper: "Cabin space, too narrow rows."
Fordele: "Everything except the seat. Service ("would you care for a drink/beverage?") could be better."
Ulemper: "I paid for a"premium" seat on one of the emergency exit rows for the extra legroom. This was next to a galley. The seat itself was no more than 18" wide (NO EXAGGERATION!!) if not less. I had to sit on an angle (one butt cheek at a time) for 9 yours. I do not have a big butt either. This seat should have been a discounted seat, not a premium seat. I am so angry about this, I will NEVER fly Air France again."
Ulemper: "I will not use o recommend to anyone to buy a ticket with the agency, at the airport in China we were treated like criminals because as they said we were not register in the system as passengers it was really a nightmare"
Ulemper: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."
Ulemper: "Staff where so unhelpful that I missed my flight and then refused to offer any assistance as to how I could remedy this situation. This cost me over €180 which is a weeks food and stay for me. Don't fly with these guys or with air Croatia."
Ulemper: "We paid for Business Class from JFK to TLV. The flight to Tel Aviv was in a small plane with 3 across seats that hardly reclined. We are most unhappy and will complain to American Express Platinum Card."
Ulemper: "I don’t know why they keep making boarding with stairs and bus."
Fordele: "Great hospitality. Champagne as apero, cognac as digestif. Excellent on board entertainment. Comfy pillow and blanket."
Fordele: "Super fast boarding and smooth takeoff"
Fordele: "I would like to come on time each trip because I got two late time before with airfrance"
Fordele: "Short & easy flight"
Ulemper: "All ok"
Fordele: "Nice food Right in time Police and customs formalities easy"
Ulemper: "Poor comfort in business class No entertainment at all"
Ulemper: "only there were del;ay at JFK"
Fordele: "the food"
Ulemper: "no room for legs"
Fordele: "You can't go wrong with delta when it comes to customer satisfation. It's the primary reason I'm okay with paying extra money for delta flights"
Fordele: "It didn't take longer to board! Crew with great attitude Take off and landing were just great"
Ulemper: "My sandwich, it contained too much pepper, I mean too muuuuuch My narrow seat No entertainment"
Fordele: "Late, not enough legroom, smell from the toilet. Tiny TV screen, malfunctioning electronics, poorly maintained seats. Friendly crew! They looked tired, but they were still smiling while trying to keep passengers happy."
Ulemper: "The crew was not very polite."
Fordele: "Boarding was very efficient"
Ulemper: "Losing my luggage after checking it at the gate when volunteers were needed."
Fordele: "The fact that the plane made it to SFO"
Ulemper: "Downgrade without notice or consent separating family. Paid full fare for family to travel business class together. AF without our knowledge downgraded one member, separating a mother from her 3 year old daughter. They offered no compensation, no apology, and CDG ground crew was terribly rude. All anyone said was, nothing to be done, now please Leave"
Fordele: "The service and food were excellent plane was clean."
Ulemper: "No entertainment system"
Fordele: "The flight crew was excellent. My husband and I flew economy and I saw the crew keep passengers well fed (several meals and snacks) and were attentive to everyone's needs and all done with a smile. I thought the hot towels for cleansing our hands before meals was a very nice touch!"
Fordele: "Seat room was better on most economy flights. The food was good and the glass of champagne did not hurt at all. The aircraft flew very smoothly from takeoff to landing."
Ulemper: "delay for one hour with not even a glass of water very old plan video with tiny screens and bad resolution food quality especially bread is not good"
Hvorfor kan jeg dog ikke ændre mit sæde? Tåbelig stewardesse.
Fordele: "Happy crew, efficient. Friendly. Everything on time or early 5*. Appreciated no fuss of hand luggage size and weight (as on others) Keep up the good work!"
Ulemper: "All perfect, none"
Fordele: "Seat was comfortable, crew was attentive, entertainment was sufficient."
Ulemper: "I was not even offered a beverage. On a 10 hour flight, one should at least be given a beverage or snack."
Fordele: "Everything was efficient and punctual. Crew were friendly."
Ulemper: "Like all Norwegian flights, no free water or drinks or snack on the flight. No pillow provided. In short, there is no free service of any kind."
Ulemper: "Never ever fly norwegian. Between long delays, rude and unprofessional crew, poor customer service, long wait times on the phone including being hung up or not answered at all and downgraded from premium to a plane without any space, small seats, rude crew that provide wrong information."
Fordele: "The crew was very nice and the ride was very smooth."
Ulemper: "Being on time would have been better and the food offerings could have been better. I ordered a salad as a healthy option and it wasn’t."
Fordele: "Reasonable price for premium class seats."
Fordele: "Business class on Norwegian is affordable priced."
Ulemper: "The crew could’ve been nicer and I only had one choice of Lamb for dinner, and this was business class."
Fordele: "everything but the meals not so good"
Ulemper: "the meals not so good"
Ulemper: "In Copenhagen the Norwegian transfer desk was closed and everyone was sent to the gate. The gate staff did not even acknowledge that we were all waiting there as they set up. It was very confusing and a few short words of greeting would have helped out us all at ease."
Ulemper: "Lack of clarity about baggage charges. I had to pay 93$ to check my single bag. It was not well explained that paying for the bag online was going to be cheaper. Felt like a scam."
Ulemper: "I've been to 40 countries and flown many airlines. the only ones worse than Norwegian is the budget Russian ones. Never again. They hit us with $200 in bagage fees because we didn't order baggage online 24 hrs before the flight. Unheard of."
Fordele: "No trolleys. Difficult if you have to carry a lot of luggage from an international flight to a car rental"
Fordele: "Very friendly staff. Very accommodating. Had a delay of 1 1/2 hours (it happens). Lounge was awesome. Long line to get in waiting area to board. Was very crowded in the room right before boarding."
Ulemper: "Somehow I got gluten free meals when only my wife should have. The crew helped us through this though as best as they could."
Fordele: "Nice bright planes ! Crew was friendly! Boarded and deplaned from both front and back of plane which was quick"
Fordele: "The flight was on time"
Fordele: "Very comfortable plane"
Ulemper: "Lost a day of vacation due to never ending delays. The reason for first 4 hour delay was a lie that the weather in Los Angeles was terrible which I cross checked and found a 40% chance of showers and no weather warnings. This continued on and on. We ended up being 8 hours late in the end."
Fordele: "Lighting, fresh air"
Fordele: "Great plane, though a little cramped of course"
Ulemper: "Delayed the flight once we were already boarded so that added two hours if sitting to an 11+ hour flight and WATER is not made available. That's crazy!"
Fordele: "The movie selection on board was great."
Ulemper: "There was no milk available."
Fordele: "New Boeing 787, Very nice plane, comfortable, great entertainment. Watched 3 movies I had missed."
Ulemper: "Online checkin and seat selection did not work. We still got the 2 aisle seats we wanted but not together."
Ulemper: "Checking in at CPH, was a complete zoo, with failing computer systems and little or no information."
Fordele: "Plane was okay and the food was pretty good."
Ulemper: "Flight attendants were not friendly or attentive. Movie choices were not great. Many people commented about that. I flew Delta to London in April and what a world of difference. Pillows, blankets, earphones, eye masks, toothbrush and paste. A couple of meals and a couple of snacks. Free drinks which they must have come by 8 times during the flight. Those flight attendants were working most of the flight and were very friendly. No so with your company."
Fordele: "Every thing was on time. The crew very courtous and kind with the passengers."
Fordele: "The plane was pretty new but some of the entertainment perks did not work"
Ulemper: "Being charged for items that were no longer available and waiting for refunds. Slow food service didn't get any food or water till about 4 hours into the flight"
Fordele: "We boarded and then sat due to computer issues for am hpur and a half. I was okay with this as safety is obviously what we all put first. Upon landing at JFK we then sat on the tarmac for 3 hours... 3 hours! JFK should be ashamed."
Fordele: "Comfortable and really works to help alleviate jet lag. Amazing!"
Ulemper: "See aforementioned notes on luggage troubles."
Fordele: "The plane is in great condition. Simple and gets you from point A to point B."
Ulemper: "Honestly I cannot think of anything I didn't like. I do think that food options pre flight should be better communicated. I had booked my food earlier but it seemed few of the other passengers had or knew they had to pre book food or order inflght."
Fordele: "friendly and courteous"
Ulemper: "Didn't know food had to be pre-ordered. 9.5 hour flight. Luckily I had a meal included from Kayak but the person next to me had nothing. Very awkward."
Fordele: "Great price. Non stop service. Top of the line aircraft. Overall amazing value."
Ulemper: "There was nothing that I didn't like."
Fordele: "Easy boarding process , nice airplanes"
Fordele: "Comfortable, screens on every seat for free movies, and easy boarding/unboarding."
Ulemper: "Because it is a budget airline, don't expect drinks or food - even for a 9+ hour flight. This isn't a problem, and definitely worth the cost, but plan ahead."
Fordele: "Liked most everything about the plane!"
Ulemper: "There was a lot of turbulence . When the plane landed we were on the runway for over an hour."
Ulemper: "I was ordered to checkin my carry-on bag although there is still space in the overhead bin. It fits there. I was carrying that bag and a small daypack."
Fordele: "Best value in business class. Go for it."
Fordele: "Crew was nice...seats comfortable. Flight was about 11 or so hours such a great flight i slept most of the time. Great flight"
Ulemper: "Boarding took way too long causing our flight to be delayed for an hour"
Fordele: "clean, spacious, friendly staff."
Ulemper: "chaotic boarding process and was not clear on how food was going to be served or made available."
Fordele: "It was quick"
Ulemper: "Airline randomly decided what bags needed to be check. Similar luggage like mine where allowed in. That attitude of attendance was also rude when asked about luggage guidelines. I rather fly another airline and pay a bit more rather than an airline that overbooks and make up rules as they see fit."
Fordele: "Price was competitive."
Ulemper: "Lines at check-in were long. Odd feeling that most passengers did not get even cup of water on long oversee flights, unless they do not pay outrageous meal prices in advance or in flight. I gave up my meal to my young neighbors, because I could not eat while they were hungry. Norwegian went way over board with their frugality."
Ulemper: "I did not get to select my vegetarian meal since i booked through kayak."
Fordele: "The crew was really nice."
Ulemper: "Boarding was a madhouse"
Fordele: "Flight boarded quickly. Departed and arrived on schedule."
Ulemper: "I tried to flag down a flight attendant 3 times to buy a beverage and snack; I was ignored. Since a short flight, 90 minutes, I gave up. Man sitting across from me was served immediately."
Fordele: "The airplane was comfortable with enough leg room for me (an average adult female)"
Fordele: "I've flown with Norwegian quite a few times now, and I'm continually really impressed by how awesome their flight attendants and crew members are! They really go the extra mile to make sure you're comfortable during your flight."
Ulemper: "The seats are REALLY small, and there is no WIFI for long-haul flights."
Ulemper: "Bag checking was confusing using kiosk."
Fordele: "The attendants were really good at their jobs."
Fordele: "Two seats on the side we sat."
Ulemper: "The plane was kind of dirty."
Fordele: "I loved the high-tech plane. I enjoyed the 3D map, so I could see what we were flying over."
Der var ikke på noget tidspunkt styr på at vi havde købt priority selv vi fulgtes med en handicappet. Hverken frem eller tilbage. Heller ikke når vi spurgte ind til det.
Alt for lidt information i forbindelse med boarding. Hvorfor man står og venter, hvor længe man skal vente, og når man er nået igennem boarding, hvorfor man så venter midt i en gang bag en låst dør i yderligere 20 minutter uden at vide hvor længe det skal stå på
Flyet var forsinket fra Birmingham. Hvis det havde været rettidigt havde bedømmelsen været bedre.
Det var en god flyvetur. Flyet var i god tid, og ankom til destinationen før tid.
Det er dejligt, at der er mere benplads. Trykket i kabine var godt, så man ikke fik ondt i ørerne ved landing. Eneste minus - der var meget varmt i flyet.
Besætningen var fantastisk når det kom til at få styr på bagage, men selve firmaet føles som en scam. Vi skulle betale 55 euro pr person fordi vi kom 2 minutter forsent til check in. Og begge vores afgange var en helv time forsinket. Hver gang man kiggede på sit boardingkort eller andet info på deres app bliver man bombet med advarsler om bagage størrelse, forsikringskøb, pladsvalg etc. Det føltes meget tungt og drænende som som rejsende.
Både turen til Barcelona samt turen fra Barcelona var forsinket, og årsagen var ukendt eller ikke forståelig, da purserne taler utydeligt.
Det var godt pris og kort tur
Fløj til tiden. Plads til håndbagagen i kabinen
fly var ok, men afgang fra virkelig snavset, snusket, graensende til ulaekker lufthavn
Ulemper: "Poca informacion en el aeropuerto de Kopenhage."
Fordele: "Crew members were friendly."
Ulemper: "The long queue even if one had priority seating."
Fordele: "Horrible check in service. Offensive people."
Ulemper: "Badly delayed with no explanation. Never flying RyanAir again."
Ulemper: "Flyet var så forskinket at jeg mistede mit fly til København"
Fordele: "Late departure, easy checkin, waited 10-15 minutes after landing for ground crew to have stairs for us to exit plane."
Ulemper: "We paid a lot of money for priority to find out it was really cheap to purchase just before flying. It turns out most people buy priority so there really is no advantage. They lost our luggage and it took two weeks to retrieve."
Ulemper: "They try to push you to buy all sorts of products on the flight, including food. Nothing is free. Separate fees for printing tickets, confusing process, disorganized boarding."
Fordele: "Prisen. At vi landede planmæssigt."
Ulemper: "At gaten ligger i Finger F - man skal gå 10-15 min. At kabinetrolleys koster ekstra - med en masse administrativt bøvl til følge ved gaten = ekstra ventetid. At flyene er skrabet - der er intet net til opbevaring. At kabinepersonalet taler utroligt dårligt engelsk, så man ikke forstår, hvad der bliver sagt over højttaleren."
Ulemper: "Very cramped and hot in The plane."
Fordele: "Smooth flight"
Ulemper: "Couldn't adjust the seat and no backpockets."
Ulemper: "Bad pilots, lending very harch. Bording paniking"
Fordele: "The flight itself was ok. Good landing by the pilot in stormy conditions. Thank you!"
Ulemper: "It's the booking process and all the hidden ad-ons that will deter me from flying with Ryanair again. I paid CAD $130 for a seat plus $60 for a checked in bag (all together $190),a very expensive price to pay for a "low cost" no service airline. Your boarding pass printing fees and very early check in fees are very silly. Many better low cost airlines out there."
Fordele: "Besætningen var søde."
Ulemper: "Flyet var meget forsinket. Vi havde prioritet, men blev gennet ud til at stå ude i den bidende kulde i 30 min og vente på at flyet fik læsset passagerer af. De kunne bare have holdt os inde indtil vi kunne boarde. Det var super nederen. Vi sad foran og kunne ikke få varmen pga alle de folk der skulle ind, som ikke kunne gå ind bagfra - det ville sige alle skulle igennem fronten og det tog også rigtig lang tid. Så alt i alt en dårlig oplevelse!"
Fordele: "Vi kom frem..."
Ulemper: "Flyet var så forsinket at vi ikke nåede flyet til Budapest, vi er derfor strandet i Berlin til næste dag, vi har ikke noget sted at sove eller være og vi måtte bruge over dobbelt så mange penge på nye flybilletter. Derudover går det ud over vores uddannelse, for det er vores studietur I har ødelagt."
Ulemper: "It was our first trip with Ryanair and it is really low low cost, compared to Norvegian and other low cost airlines. Never again - first and last time...."
Ulemper: "Fly forsinket. Boarder folk med prioritet til at stå og vente i gangen. Flyet var end ikke landet endnu da vi begyndte boarding. Efter ca25 minutter blev vi lukket ud på pladsen til flyet men blev stoppet igen og stod der i godt 20 minutter inden vi kom ombord. Sammenlagt forsinket 1 time."
Fordele: "The staff was kind and very helpful"
Ulemper: "The fees for if you forgot to check-in online was a bit ridiculous..."
Ulemper: "Felt like it was a scam as I thought I was checked in with the printed out paperwork that said in big font that my checkin was completed. Then heard a fellow traveler on the plane that that's what you do. Then we heard a singer in the local pub sing about it which made me think I was not the only one. Bob Corbett"
Fordele: "The price is really the only positive thing I can say about this particular flight."
Ulemper: "The seats were tight and dirty. There was no entertainment what so ever. None of the refreshments were complimentary including tea and coffee. The crew did not create an atmosphere of hospitality (lots of audible gossip in the back of the plane). Finally, and this may have not been avoidable, but the landing was so hard that many of the passengers, including myself, experienced neck and back pain afterwards."
Fordele: "I arrived at the airport at the last minute, and the staff was very helpful ensuring I get onto the plane on time."
Ulemper: "I confirmed and booked online to avoid the fees, however they did not show it in the system. They confirmed I had paired for a new such but still charged me. My bag was overweight and I have to pay a small fortune for that. I was instructed to contact their customer service to get the bill taken care of."
Ulemper: "Der var ingen informationer om flyet var forsinket, så alle stod og var forvirret. Vi spurgte personalet omkring gaten men de havde ingen informstioner :-/"
Fordele: "Nice people. easy. Empty flight"
Ulemper: "I want free peanuts or cookies or something even free water please I paid a lot and I can't even get free peanuts?!"
Fordele: "Price was right, staff were pleasant and helpful. OK for short haul flight."
Ulemper: "Reservation couldn't be found at check in, check in clerk had to manually force a boarding pass thru system."
Fordele: "price, though am told that Easy Jet is just about as inexpensive - reminder - the only thing you get for the price is a ticket, the seat costs additional money! Everything else costs money, including water......on the bright side - it's not a pay toilet on the plane!"
Ulemper: "baggage weight limit--lower than all other airlines, no water, no food, waiting line to board (minimal at best seating), cramped seating on plane, extreme difficulty with online check in, really long walk through terminal with no water - places to buy or drinking fountains,"
Fordele: "Very cheap prices. Everything is extra. Seating is cramped, but for a short flight it's doable. Lots of destinations and at various times."
Fordele: "Very comfortable ride and great inflight service"
Ulemper: "Poor organization during the boarding time."
Fordele: "Everything was very nice:"
Ulemper: "No thing for this flight, really."
Fordele: "Because Ryan air is a budget airline they have extremely strict restrictions regarding your boarding pass. One in the 21st century might think, ill download my pass online, or to my phone, or even a kiosk in the airport. Be aware few of these are actually feasible options for americans traveling within the EU and may cause you to miss your flight."
Fordele: "Price Ryanair app - inuitive and easy to use. Liked the app boarding pass - easy to read - good overview. Seats comfortable Breakfast deal was suffiecient - tasty. Arrived on time. Fa´s were pleasant"
Ulemper: "Gate agent at CPH did not direct us into the Prioritery Que. And it was not clearly marked. Had to stand in the rain on the steps to the aircraft waiting to get onboard. FA´s didnt have enough spare change on both flights and had to come by later to give me the due amount. Inflight announcements were not audible. The taped one´s were pretty bad. Wish they flew to Stansted or Southend - instead of Luton, which is a maze of corridors."
Fordele: "As expected for a low fare airline!"
Ulemper: "Not from Ryanair, but Copenaghen Airport is a disaster! More than 1.5hrs to pass the security checkpoints and once you get there you realize that only 50% of the checkpoints were opened in peak season."
Fordele: "Best to prepare for them being strict, but they were generous with us and let some things slide that were a few lbs over weight limit. We appreciated it, esp travelling with kids."
Ulemper: "Of course we missed having a movie, but for the price , not bad at all"
Fordele: "Price is cheap. Staff is friendly"
Ulemper: "Departure delayed"
Ulemper: "We did not realize ahead of time that there was no meal included in the price of the reservation. Therefore we did not plan on not having anything to eat for a 5 hour international flight. I absolutely refuse to pay the listed prices for pre-boxed soggy or nasty tasting food. Also on the return flight there was a TV screen in front of us but we could not find a way to connect earphones to it - only a charging station. (Icelandair)"
Fordele: "The flight was cheap, the seats were reasonably comfortable, the fight crew was nice, I arrived at my destination."
Ulemper: "We had to wait in line for about 40 minutes and the flight didn't take off on time or arrive on time."
Fordele: "I like the cost."
Ulemper: "The staff are always so rude. I also dislike how they always claim it's a full flight and try to make you check your carry on luggage. I arrived early and they made me check it but the passengers that arrived late got to take theirs onboard."
Fordele: "I liked the cost, but literally everything else was awful."
Ulemper: "I landed in the airport in a town over 65 km south of Brussels and had to pay 110 euros to get to Brussels via taxi. I had to pay this again to go back to the airport. It's literally closer to France than Brussels. Also, the flight itself sucked, the landing was rough, there was turbulence, no leg room, and I had to walk outside in the freezing cold to get to the plane and stand outside for 15 minutes just to board the plane."