Find billige fly til Danmark

Fordele: "Nice crew"
Ulemper: "More comfortable seats"

Ulemper: "Lufthansa burde presse lufthavnen i Frankfurt til at ge bemanding imsilkerhedskonteollen. Kl 6.10 i morges tog det 35 min i business køen og mindst 50 mini economy køen"

Fordele: "flyturen i sig selv var fin men var forsinket."
Ulemper: "Flyet var forsinket så jeg missede forbindelsen til CPH i Frankfurt. Det kan ske. Blev omboket til tidligt fly næste morgen. Sådan måtte det jo så være. Men at skulle stå i kø som business pasager i 55 min for at få hotelvoucher og nyt boardingpass var for meget. Economy havde endnu længere kø. Skikkerhedstjek næste morgen i Frankfurt tog 35 min for business og op mod 1t for economy!"

Fordele: "nothing was good"
Ulemper: "Very rude and I think they are a group of racists."

Fordele: "Everything was really good. Crew was helpful and provided excellent customer service. Food provided was good."
Ulemper: "The only thing that would have been better was cooler air in the cabin. I got very hot on both my flights to and from Frankfurt."

Fordele: "It didn't crash."
Ulemper: "Food no screaming babies . Comfy seats and armrests,"

Ulemper: "flight delays altered all my further plans"

Ulemper: "The in-flight snack - choice of two disappointing sandwiches."

Fordele: "Crew is phenomenal! Food was good. Comfortable overall"

Fordele: "Nice smooth and organized flight"
Ulemper: "Never revived my checking email The cabin was very cold. I had to wear a jacket for the whole flight. With two blankets"

Fordele: "The flight attendants were wonderful."
Ulemper: "You take a bus to reach the plane and the seats are uncomfortable without any entertainment systems. Thankfully the flight was only 1.5 hours."

Ulemper: "Maden er kedelig og der var ingen valgmuligheder."

Fordele: "It was very smooth, the connection was great, boarding went easy, service was nice."
Ulemper: "Couldn't check in online and because I booked pretty late, didn't get the seat choice I wanted. I purchased the flight via the Lufthansa site, but then on check-in, I found out that the first segment was SAS, so neither the Lufthansa site nor the SAS site let me check in online."

Fordele: "Flight crew and food was wonderful."

Ulemper: "We were put on standby. We expected our names to be called for seat assignments but we didn’t expect we could just swipe our boarding pass and our seat assignment would show. It’s a nice feature but I didn’t like that it wasn’t clearly explained to us."

Fordele: "Nothing"
Ulemper: "Nothing"

Fordele: "Nothing"
Ulemper: "Everything, lost luggage and missed flights because of flights not making their time."

Fordele: "Fantastic staff excellent aircraft"
Ulemper: "5 hour lay over in Frankfurt. Sandwiches are all the same 2 choices on all aircraft"

Fordele: "Food quality was good, and movies had a great selection. Boarding went quickly."
Ulemper: "We did not request special meals because in the past there has always been an option without cheese. For both legs of the trip, everything had cheese. They tasted great, but left my husband eating only bread. At the first meal the crew just shrugged their shoulders. Second meal they brought him a snack from business class, but it had cream cheese on the sandwich. Drinks were only served during the meals on an 8 hour flight. When crew came back through at the first meal, they only had two bottles of wine in hand offering top offs (no cart, just physically carrying the bottles). We do not drink alcohol. During the second meal I did not even see them offering the top offs. All other airlines have at least come through a couple of times offering water or soda. Announcements were only audible half the time. Customs forms were confusing for people passing through Canada. This might have been explained over the intercom, but again, it was hard to hear."

Ulemper: "Seat!!!!!!!!"

Fordele: "The seats were the most comfortable seat ive sat in on a plane in a very lng time"

Fordele: "The plane was very clean and I appreciated when the crew asked passengers have their seats in a normal upright position during meal times as there is very little space when the seats are reclined. We can hardly get out of our seats when other passengers need to go to the restrooms."
Ulemper: "The crew was rather cold; I got the feeling they were doing their jobs but not in a warm and customer friendly oriented way, may be because I was in Economy. I was surprised by the lack of space in economy for such a long Haul flight in an A 380."

Ulemper: "Departure was delayed causing me to miss my connection from Frankfurt to San Francisco."

Ulemper: "Not entertainment at all"

Ulemper: "Very crowded."

Fordele: "Staff was very polite, helpful, and attentive. Our flight left late due to a delay with the plane, and the flight attendants were very proactive about informing passengers about making connections and doing all they could to help."
Ulemper: "All good."

Fordele: "The crew was helpful and friendly."
Ulemper: "Checking in on-line was not very "user friendly". Our aircraft had to be replaced causing a 2 hour delay, part of which was an ATC sequencing delay. The 50 minute ATC delay couldn't be controlled by LH, but the original equipment replacement was at the bottom of the overall delay. My "A" window seat in economy had significantly reduce foot space due to a metal box installed in the space. The seat was not particularly well designed, but it's economy so you get what you get. The food was average at best."

Fordele: "Great service, comfy plane, smooth ride."

Fordele: "All was good."
Ulemper: "All was good."

Fordele: "friendly staff"
Ulemper: "poor sandwhiches, dry bread. Lost my suitcase when arriving in Billund - got it late next day"

Fordele: "friendly service"
Ulemper: "poor sandwhiches, dry bread"

Fordele: "The crew was very friendly an apologetic for the delay. We had more space on the 1h inner-German connection flight than on our 7h international overnight flight with Lufthansa."
Ulemper: "Flight departed Duesseldorf an hour late and waited ont he ground in Munich for another 10 minutes before the gateway was connected. Not a problem for us since we were at our final destination but clearly a frustration for many of our fellow passengers. The cereal bar was a nutritional disaster and the the artifical fruit taste was simply awful. Tastes as if LH gets paid for distributing it."

Fordele: "Great service and food."
Ulemper: "after the fact, improperly disclosed baggage charge excessive and no opportunity to pay on line and avoid the charge at the airport."

Fordele: "Pleasant efficient crew and although we had a late departure the pilot made up the time and we did not miss our connection"

Ulemper: "Check in very confusing, switched gates on me but I didn’t get the text until later, after take off. No announcement over the PA system in the airport. If my son, who was picking me up, hadn’t been tracking my flight, I would have missed it."

Fordele: "Very nice crew, clean facilities, not too uncomfortable"
Ulemper: "No entertainment on flight and the food was gross! Give option of pretzels or snack over a bad sandwich."

Fordele: "Lufthansa når det er bedst - turen var en bevidst fravalg af Airfrance der også flyver fra København til Alger - og dette fravalg kan anbefales, hvis man ikke har svært ved at komme tidligt af sted..."
Ulemper: "N/A"

Fordele: "SAS når det er bedst - for det var faktisk SAS der lagde fly og personale til..."
Ulemper: "N/A"

Fordele: "The staff was helpful and courteous"

Fordele: "the crew was courteous, attentive, accommodating."

Fordele: "Please continue to use newer, updated places."

Fordele: "Short flight"
Ulemper: "Very late, rebooked to 8 hours later but told to try standby 3 hours later, hold up all my time and person who picked me up's time. He even had to drive back and forth between home and airport twice each time took him 3hours"

Fordele: "The short flight from Naples to Munich on Lufthansa was comfortable and the seats were roomier with more leg room than on other airlines I've been on recently."
Ulemper: "Why I had to fly from Naples to Munich and then down to Zurich to take an Edelweiss flight (Swiss Air, horrible), is beyond me. Poor routing, plus, the Edelweiss flight took 10 hours to Tampa. My family flew from Naples to Paris and from Paris to St. Louis, Mo. in SIX hours. The four extra hours were excruciatingly long in cramped seats."

Ulemper: "legroom"

Fordele: "Crew was good."
Ulemper: "Not on time. Lost luggage."

Fordele: "I liked he cleanliness of the plane and failities, friendliness and professionalism of the flight attendence and Crew members. on time schedule and flight."
Ulemper: "The Food was terrible, I would rather have the Option to pay for something more edible"

Fordele: "Brand new plane, pleasant attentive staff. Delayed leaving but most of time made up. Since plane was new everything was clean and worked well *including audio, good movie selection too."

Ulemper: "It took 90 (ninety!) minutes to get my suitcase at SFO. What a shitty, second-world airport. "Love" the crt tvs playing awfully low-quality "welcome to the US" videos. Way to showcase Silicon Valley's technical advances. Laughable."

Fordele: "Flight was cancelled due to pilot strike."

Fordele: "Perfect"
Ulemper: "Nothing. Flight was amazing"

Fordele: "Muslim food"

Ulemper: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."

Ulemper: "Everything was OK"

Fordele: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Ulemper: "Not being to help on the ground in Copenhagen with delta issues"

Fordele: "Newer plane, crew was amazing, seats were adjustable"

Fordele: "Boarding was quick and flight was calm"
Ulemper: "The coffe and breakfast."

Fordele: "Crew was nice and pleasant"
Ulemper: "Flight very late"

Fordele: "Very professional"
Ulemper: "Lost luggage"

Fordele: "Crew was friendly"
Ulemper: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"

Ulemper: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."

Fordele: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."

Fordele: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Ulemper: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

Fordele: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Ulemper: "A lot of delays, on both flights. We spent twice as much time waiting than flying."

Fordele: "God komfort og fin service"
Ulemper: "Dårlige høretelefoner"

Fordele: "Perfekt"
Ulemper: "Dårlige høretelefoner"

Fordele: "very attentive crew"
Ulemper: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."

Fordele: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Ulemper: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"

Ulemper: "lost baggage"

Fordele: "Entertainment options."
Ulemper: "Service was poor, seat did not recline, and the food was terrible."

Fordele: "Good comfortable seat with extra leg room. Pleasant crew."

Ulemper: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"

Fordele: "The constant smile conferred by flight attendants through the entire flight."
Ulemper: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."

Fordele: "Friendly hostesses"
Ulemper: "Flight was delayed 3 hours"

Ulemper: "Min kuffert er gået i stykker undervejs, hvem kan jeg kontakte for at klage over dette?? Den er helt ny... Så det er super ærgerligt!!"

Ulemper: "Min kuffert er gået i stykker undervejs, hvem kan jeg kontakte for at klage over dette?? Den er helt ny... Så det er super ærgerligt!!"

Ulemper: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."

Fordele: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Ulemper: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Fordele: "Employees were very friendly"
Ulemper: "The seats were very small"

Fordele: "Flight crew very nice"
Ulemper: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"

Fordele: "The crew was efficient. Flight left on time. Food and wine served."
Ulemper: "No entertainment."

Fordele: "Comfortable and well laid out seat area"
Ulemper: "Food was a little substandard for business class"

Ulemper: "You are almost always late!"

Ulemper: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."

Fordele: "Friendly attendants. Decent food, and frequent snacks and beverages."
Ulemper: "No charging ports for electronic devices."

Ulemper: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."

Fordele: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Ulemper: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."

Fordele: "Good Experience"
Ulemper: "Nothing much"

Fordele: "Short flight with good communication."
Ulemper: "Nil to complain."

Fordele: "Friendly staff"
Ulemper: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."

Fordele: "The aircraft was clean"
Ulemper: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"

Fordele: "Bording was good and general flight ok"
Ulemper: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."

Ulemper: "Headset jack only worked if the headset plug was in EXACTLY the right spot."

Ulemper: "Crowded seating, wake-up for breakfast service two hours before arrival"

Fordele: "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."

Fordele: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Ulemper: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"

Ulemper: "The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop."

Fordele: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."

Fordele: "I really like the spaciousness, the plug ins and general service"
Ulemper: "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."

Ulemper: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"

Fordele: "Meget søde, venlige, hjælpsomme og smilende stewardesser"
Ulemper: "Under COVID-19 omstændighederne, lader det sig vel ikke gøre, men en kop varm kaffe på en kl 0600 afgang, ville have været prikken over i’et"

Fordele: "Andre det ikke"
Ulemper: "At vi fik ordentligt besked om vi får en voucher da vores arangement på Færøerne var aflyst"

Fordele: "Sæder og besætning ok"
Ulemper: "Forsinkelse aflyste afgange og mere forsinkelse i flere timer. 7-8 timer, hvor man har siddet i lufthavnen 2 timer inden afgang i forvejen. Og bliver bare tilbudt en madkupon på 75kr..."

Ulemper: "Udkald til gate, hvorefter vi stod 15-20 min. uden info om forsinkelsen. I fly vidste man ikke at vi havde købt breakfast hjemmefra, men vi fik det da uden problemer alligevel. Men brød kun budt én gang og kaffe 2. gang langt senere. I Malaga ventede vi næsten en 1/2 time ved bagagebånd."

Fordele: "N/A"
Ulemper: "Et halvtomt fly med en aldrende besætning der klart havde været for længe på arbejdsom kun havde fokus på at blive hurtigt færdige med pligterne så de kunne komme til at pludre med hinanden."

Fordele: "N/A"
Ulemper: "N/A"

Fordele: "Stille fly godt sæde."
Ulemper: "Wifi virkede ikke eller kostede Xtra. Man fik ikke en gang et glas vand."

Fordele: "At jeg kunne ligge ned og sove"
Ulemper: "Sov hjem og fravalgte første servering på business. Der var også en større flok amerikanske gæster som dog valgte at feste igennem på turen - da jeg vågnede var personalet godt trætte af alle passagerer og da jeg ville have lidt i pantryet var det pakket ned 2 timer før ankomst - sikkert for at lukke førnævnte fest - men det retfærdiggør vel ikke at de øvrige gæster også har indløst billet til business og den service der betales for."

Fordele: "Da vi først var kommet ombord på flyet gik tingene sin vante gang... ellers var der ikke meget hoved og hale på noget som helst."
Ulemper: "Men hvorfor annoncerer man at flyet skal board 1 time inden det sker, så passagererne kommer til at stå i kø unødig lang tid. Flyveren var 1 time forsinket på Flightradar24 og også i virkeligheden!!! Det var ikke noget groundpersonalet ville ud med, så alle annonceringer gik efter tidsplanen - den originale med altså en times gap! SAS find jer en mere kvalificeret partner i Athen, da det er var helt hen i vejret og dårlig service."

Fordele: "Stewardess assistence"
Ulemper: "Delay without other notification than the expected change of departure and loooong wait before boarding"

Ulemper: "We were traveling with two kids, and one of the kids drops some bread on the floor of the flight. One of the crew is angry to us about this, which makes us very uncomfortable."

Fordele: "Samme som på hjemturen - sæderne var bedre ude i siden"
Ulemper: "Ingenting"

Ulemper: "Never made it to destination"

Fordele: "Because of bad weather at the Faroe Islands, the aircraft made a missed approach (go-around) on the first attempt to land. The weather had improved sufficiently to make it in on the second attempt. The pilot and the cabin crew were excellent in keeping everyone informed, and telling us the status of the weather and the likelihood of getting in. The pilot was outstanding in his communication with the passengers and the cabin crew were great in re-assuring passengers after the missed approach. The flight crew handled the difficult weather conditions very well."

Ulemper: "The agent at the gate misled me into thinking there would be no fee associated with a checked bag. When it turned out there was, I was told it was too late."

Fordele: "Good experience. Nothing extra-ordinary. Only complimentary tea, water and coffee."
Ulemper: "Flight arrived on time."

Ulemper: "Seat was uncomfortable."

Fordele: "The flight was very comfortable. I came to know this after I feel asleep instantly after take off."
Ulemper: "N/a"

Fordele: "Had to pay USD 75/bag which was not clear when I booked the ticket. You have to inform the customer about these rukes."

Fordele: "Personalet var sådan set op og festede meget over at en kollega havde sidste tur inden pension. Desværre holdt de den kommende pensionist på business, så hvem det var der blev klappet af er stadig et myserium. Men hyggeligt at være med kabine personalet på arbejde"
Ulemper: "Gamle reservefly, hvor der mangler både det ene og det andet samt en 10 år forældet komfort. Når der sættes reservefly ind af væsentligt lavere kvalitet end den vare, som man forventet køb, så bude der være en eller anden form for kompensation. Forøvrigt glad for jeg ikke havde indløst business på denne tur da det i grunden havde været at betalte dobbelt for forventelig komfort på en moderne SAS Plus."

Fordele: "Extra opmærksomhed i Plus class."
Ulemper: "Kort nattesøvn."

Fordele: "Meget smilende og godt trænet personale. Tommel op"
Ulemper: "Sandwich under al kritik. Meget dårligt udvalg"

Fordele: "crew was really nice and efficient"
Ulemper: "no complimentary beverages"

Fordele: "Ekstra ben plads uden omkostning, hvis man er hurtig med check-ind. Gratis kaffe."

Fordele: "The attendant made sure we got checked in and on the flight even though there could have easily been a hang up that prevented us from getting on the flight. It was pretty empty so we got a full row again for all our baby stuff. Very nice"

Fordele: "The standout moment for me was how the crew treated my son who realized, as the door was closing, that he had forgotten his bag with all his schoolbooks. They were very kind and responsive and helped him find the bag with no fuss and without making him feel bad."

Fordele: "Super imødekommende kabinepersonale"
Ulemper: "Manglende information omkring hvorfor hjemturen blev med transit over Stockholm."

Fordele: "Flight was not full so there was plenty of room."

Fordele: "Being on time"
Ulemper: "Jetlag from the previous flight, please do something about it, just kidding..."

Fordele: "Quick Flight"
Ulemper: "Just a long layover, but what are you going to do"

Ulemper: "to realise at the airport that they will charge me 70 EUR for one luggage for one way only is outrageous! it wasnt clear at all that there wasnt luggage included in the price of the ticket... all of my previous tickets bought via kayak and priceline were also with luggage included and we have understood the given price as including luggage! i find it very negative and very bad experience and feel robbed, this is not acceptable business approach. my suggestion is that you will refund me the extra cost for the luggage. thank you."

Fordele: "SAS is the best airlines !!"

Ulemper: "No food, no entertainment. Bring a book."

Fordele: "ingen bagage drop før SAS bemander indcheckningsskrankern to timer før take off. Vi var flere som hang timevis i hallen m indcheckning. Heldigt at der ikke var forsinkelse!"

Fordele: "Staff seemed nice. Boarding didn't take too long even when I was selected for a random check."
Ulemper: "The air conditioning didn't go on until take off. There were no options for food. All alcoholic beverages were not complementary and priced too high. I got sick after eating the meal that was provided. i reserved a seat but at check in the computer assigned me a different seat number. I was flying with a family member and instead of sitting next to them I had to sit next to a stranger."

Fordele: "Food and movies were great!"
Ulemper: "Couldn't afford a seat with leg space."

Fordele: "Food was good."
Ulemper: "Had to pee."

Fordele: "Too upset to continue senseless survey"
Ulemper: "Vacation ruined"

Fordele: "fast boarding"
Ulemper: "uncomfortable seats"

Ulemper: "They were 4 hours late because of their plane problems and made me miss my connection. And because it wasn't part of a "package" they didn't care I missed it and I had to pay for a whole new flight. Horrible customer service and they don't care or take care of their customers when it was their fault. I'll never fly or recommend this airline again."

Fordele: "Easy embarkation, helpful staff."
Ulemper: "Shock to discover that suitcases were not included in price of tickets purchased online. We had to pay the equivalent of $100 (australian) per case. My seat was extremely u comfortable as the cusihion was misshapen. The male passengers seated behind us were drinking alcohol and became loud and garrulous, making the trip most uncomfortable and unpleasant."

Fordele: "Flight was Ok"
Ulemper: "Left till last to board flight. Case taken from me. Asked continually when I wld be taken as I am 83 and recovering from major operation. Told 45 minutes before flight but was taken 10 minutes ahead. Rush has left me very upset."

Fordele: "Everything was smooth"

Ulemper: "Disorganization and unpreparedness."

Fordele: "Flight was fine, cr"

Fordele: "Same as above"
Ulemper: "Same as above"

Ulemper: "No food"

Fordele: "I was informed by email the evening before my return flight back to London that the flight had been cancelled. I tried calling multiple SAS offices overnight, and finally reached someone the morning of my flight and was rebooked to a different flight, via Berlin. When I got to the airport the booking hadn't been updated, so I had to go through the entire process again with customer service. Because of the flight cancellation and the difficulties rebooking, I was not able to book my luggage so I was charged a penalty fee at the airport when I was finally checked in for the flight via Berlin, and paid much more for my bag than I should have."

Fordele: "SAS har fundet ud af at man kan boarde bagfra også - men det har SAS' kunder ikke helt fundet ud af så der var lidt kaos med folk der ville hver sin vej i de smalle gange med der "medbring kun én taske""
Ulemper: "Når man laver en billet hvor der kun må medbringes én taske i kabinen, så medbringer folk STORE kabinekufferter. SAS burde håndhæve størrelsen på kabinekufferterne da der næsten kom rejsekufferter ombord - så boarding tog lang tid. Og så var det besynderligt at sidde ombord i flyveren og få en SMS der der fortalte at flyveren var aflyst - at man kunne få billetten refunderet da det var begrænset med mulighed for ombookning - og så måtte man selv som om man kunne finde en alternativ rute hjem. Har SAS nu også smidt ansvaret for sine passagerer - sammen med billige billetter? Flyveren fløg dog - og der var en SMS der afkræftede den første da vi landede i København... en besynderlig tur hjem fra Dublin, det var det!"

Fordele: "same as above"

Fordele: "Yeah Everything well organized"
Ulemper: "I believe so"

Ulemper: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us."

Ulemper: "J’ai eu à payer un bagage supplémentaire sur internet à 160 euros. Mon compte a été débité et à l’aéroport de Dakar les agents au comptoir me disent qu’ils ne retrouvaient pas le payement du troisième bagage. J’ai été obligé de repayer le bagage comptant à 190€"

Fordele: "The sear was messy they didn't clean it it was full of pieces of bread."
Ulemper: "boarding the flight on time instead of delaying it two times... and also putting the information at the flight information screen if I haven't gone to ask to the airport information stand I would never know the flight departure gate that was at the complete opposite side of the airport of were the initial flight was going to depart."

Fordele: "Crew asked us if we’d like to move to an empty row to be more comfortable without us even requesting it."
Ulemper: "Bigger coffee cups? Really nothing to complain about. Everything I would expect from a flight. A++"

Ulemper: "Delayed"

Ulemper: "Delayed"

Fordele: "Personalet er virkelig venligt og service orienteret. Gode film valg"
Ulemper: "Maden var ringere end almindeligvis. Jeg finder det er mærkværdigt at man får servering og så når den nærmest er indtaget, så først kommer brød. Savner engelske tekster på engelske film, det er svært at høre al tale på filmen, både på grund af støj fra flyet og kvaliteten af øre telefonerne"

Ulemper: "First class bathroom could have been cleaner and wider - very narrow, hard to maneuver"

Fordele: "Amazing crew and on time flight"
Ulemper: "None"

Fordele: "Good crew, as usual with Air France."
Ulemper: "Old plane with very lousy seats for a super expensive business class. Super slow check in and overall process till boarding because of lack of ground staff compared to passenger volumes"

Ulemper: "Crew forced me to change my upgraded comfort seat to accommodate a 12 year old who they knew was going to be airsick. So I spent the first half of the flight next to a vomiting girl. Only after I asked to file a complaint, they allowed me one of two empty seats in premium. Terrible customer service."

Ulemper: "Excelente aerolínea"

Fordele: "I really liked my seat, but it was one of the only ones that didn't have a USB port."
Ulemper: "See above. Overall, very nice experience."

Ulemper: "If you have to change planes and Paris is your middle person. Leave at least 2-3 in between the two flights otherwise you might not make it."

Ulemper: "Great experience"

Fordele: "The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude."
Ulemper: "Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand"

Fordele: "Fantastic Crew!"
Ulemper: "Seats are comfortable but tight."

Ulemper: "Better in flight entertainment"

Ulemper: "My entertainment device did not work the entire flight."

Fordele: "Food was ok."
Ulemper: "Very little room in economy class. For a 6'1" person, it's impossible to get comfortable."

Fordele: "Good selection of movies"

Fordele: "The size of the plane was nice. They had a good move selection. The vegan meal I was given was great."
Ulemper: "It was loud, cold, the food was just okay at least my vegan meal was the bomb but it would have been better had when we booked the flight it allowed me to also choose this option for my husband. Since he is vegan as well."

Fordele: "25 min ahead schedule!!!"
Ulemper: "Cabin space, too narrow rows."

Fordele: "nice drink selection on board flights"
Ulemper: "My pregnant wife was downgraded from business to economy 20 minutes before departure because the airline made a mistake with the reservation for our puppy traveling in the cabin with us. If this were not enough, the airline also lost one of our bags so this week we have to file for compensation for both begin downgraded and for the contents of our 30 kilo bag which never made it to Ho Chi Minh. Air France was a complete and total disaster and I would strongly recommend all friends and colleagues to find alternative airlines for travel"

Fordele: "Crew were pleasant most of the time"
Ulemper: "Boarding process is total chaos Took 40 mins to.check in at desk , pre ordered for wheelchair Never showed ...total zoo Beds advertised as lie flat bu they are NOT 180 degree flat , legs hang down - bad for circulation"

Fordele: "The flight had a delayed of 2 hours due a system issue, but the flight was comfortable, and the airplane was clean."
Ulemper: "I didn't like the check in, the personnel there were not so friendly and had discrepancies. We were a group of 6, and 2 of us were able to drop the bag in the check in. But the others were told that needed to wait 30 mins."

Ulemper: "Booked assistance and got dumped at the gate 3hrs before departure, no English spoken and didn't even ask if my mum needed the bathroom or if we wanted to do some shopping. Just in a rush to get rid of us. Flying only KLM from now."

Fordele: "Charmingly nice crew and involving captain"
Ulemper: "the delay of the flight, the drinks we had to pay in the lounge, some poeple got a 25$ compensation coupon and we didn’t. The connecting time was about 1 hour and the luggage was not put on the plane to beirut"

Fordele: "Everything was very prefect and would love to fly again."
Ulemper: "NA"

Fordele: "Nice food Right in time Police and customs formalities easy"
Ulemper: "Poor comfort in business class No entertainment at all"

Fordele: "The crew was very nice and helpful."
Ulemper: "We ordered a vegetarian meal. However, the vegetarian option offered to those who did not order a special meal looked better than the vegetarian option that we received."

Ulemper: "only there were del;ay at JFK"

Fordele: "Nothing"
Ulemper: "My flight was cancelled, I was sent around to multiple desks and terminals and no one wanted to assist me, then my luggage was lost."

Fordele: "No delays, service with a smile"
Ulemper: "Nothing to report."

Fordele: "Flight went smoothly"
Ulemper: "Flight left late The seats are small and crowded There are no entertainment options"

Fordele: "Not much"
Ulemper: "Plane late departing allegedly because of cleaning the plane, but why was the cleaning done that late? Also, ground crew remarkably uninformed about what was going on in the plane. Poor communication between plane and ground crew. No explanation from pilot as to continuing reason for delay even after we boarded. Departure time, 1.00 pm, boarded at 1.10, actual departure time 1.45, causing me to almost miss my connection and definitely causing my bags to miss the connection."

Fordele: "The service and food were excellent plane was clean."
Ulemper: "No entertainment system"

Fordele: "A short flight but attendants served us a snack and water with a smile."
Ulemper: "No business class"

Fordele: "Best flight I've ever flown. Blankets and pillows provided with many options for movies."

Fordele: "I like service of AF"

Fordele: "Fly til tiden"
Ulemper: "Mindre end 15 cm til sædet foran. (og ja, jeg målte) HELT uacceptabelt. Ikke engang plads til at mase min håndbaggage (en helt almindelig computertaske) ned i hullet."

Ulemper: "Small leg space"

Fordele: "It was a fine flight"
Ulemper: "no specific feedback"

Fordele: "Friendly crew, clear information about the delay"
Ulemper: "Chaotic boarding process at CDG and my seat was broken"

Fordele: "The in-flight entertainment wad quite nice, even though the screens were old."
Ulemper: "The vegetarian meal was tasteless. I expected way more."

Fordele: "Super comfortable even in coach (upstairs). I was impressed with service and quantity and quality of food. Would be pleased to fly them again."
Ulemper: "Seat did not recline as much as normal aircraft."

Fordele: "Professional and helpful crew."
Ulemper: "Food - two meals, one "hot pocket" item in each. Was not good. Noise level in the back of the plane from engines, very loud. Difficult to hear with headphones, volume very very high. Tray table was difficult to latch, recline feature of seat did not hold in place, bounced."

Fordele: "should let first board passenger in rear rows and not everybody together."

Fordele: "Courtesy staff excellent!"
Ulemper: "Console for gaming poked guy in front. Needed joystick"

Fordele: "The crew was very nice and the ride was very smooth."
Ulemper: "Being on time would have been better and the food offerings could have been better. I ordered a salad as a healthy option and it wasn’t."

Fordele: "I like the tv screen in each seats."
Ulemper: "I cant believe that this company Norwegian didnt offer a least a glass of water! Round trip! I spent on 2 tickets around $1600 and they cant give us a glass of water. Ridiculous!"

Fordele: "Reasonable price for premium class seats."

Fordele: "Business class on Norwegian is affordable priced."
Ulemper: "The crew could’ve been nicer and I only had one choice of Lamb for dinner, and this was business class."

Fordele: "everything but the meals not so good"
Ulemper: "the meals not so good"

Ulemper: "In Copenhagen the Norwegian transfer desk was closed and everyone was sent to the gate. The gate staff did not even acknowledge that we were all waiting there as they set up. It was very confusing and a few short words of greeting would have helped out us all at ease."

Fordele: "We had a great flight from Copenhagen to Orlando on a 787 Dreamliner."

Fordele: "No trolleys. Difficult if you have to carry a lot of luggage from an international flight to a car rental"

Fordele: "Very friendly staff. Very accommodating. Had a delay of 1 1/2 hours (it happens). Lounge was awesome. Long line to get in waiting area to board. Was very crowded in the room right before boarding."
Ulemper: "Somehow I got gluten free meals when only my wife should have. The crew helped us through this though as best as they could."

Ulemper: "The seats are wider than coach and you have more leg room but they aren't very comfortable. No back support and I felt like I was always sliding off my seat. My footrest didn't work properly, and my husband's didn't work at all on the flight to Norway. The food was limited and really bad. In fact, my husband got sick from the chicken he ate, and the steak I got was like a grey eraser. I took one bite and threw the rest away. They didn't have enough food to offer me something else (remember, this is premium economy), and the flight attendant was irritated and short with me. They don't have any pillows on the flight and the "blanket" they give you is basically a sheet folded in two sewn together, and doesn't keep you warm at all. I felt like I was on a discount airline, but I didn't get the discount! I will not fly with Norwegian again."

Fordele: "The flight was on time"

Fordele: "Clean"

Ulemper: "Both online check-in and self-service kiosk check-in were unavailable. Only middle seats were available upon assisted check-in. Flight was delayed. Pre-order meal was not offered at booking and therefore was not served any food on 8+ hour international flight. Flight attendants did not offer clear explanation or alternatives to assist."

Fordele: "The fresh air...... the roomy storage"
Ulemper: "It was way too cold on the plain ride...... Couldn't sleep Stewards seemed overworked ....."

Fordele: "Food seemed quality and practical. Good selection of films. Psyched up with the windows and air circulation technology changes."
Ulemper: "Staff need to be trained on how to talk to passengers. Little tight in economy section. Not much water throughout."

Fordele: "New Boeing 787, Very nice plane, comfortable, great entertainment. Watched 3 movies I had missed."
Ulemper: "Online checkin and seat selection did not work. We still got the 2 aisle seats we wanted but not together."

Ulemper: "Checking in at CPH, was a complete zoo, with failing computer systems and little or no information."

Fordele: "Every thing was on time. The crew very courtous and kind with the passengers."

Fordele: "The new airplane was very nice. The entertainment movie selections were amazing!"
Ulemper: "Our flight boarded late and took off late. Then, I had paid for two meals on my flight. When they came around and delivered food, they skipped me. I was the window seat so I politely waited for the people next to me to finish eating their meals before I asked them to get up. I went to the back of the plane and told the flight attendant. They apologized and said I was supposed to get one. They kindly allowed me to order snacks for free off of their menu. However, when the second meal came around, I was skipped again. I then had to alert the flight attendant again. I was surprised that they would forget my meal a second time."

Fordele: "The plane was pretty new but some of the entertainment perks did not work"
Ulemper: "Being charged for items that were no longer available and waiting for refunds. Slow food service didn't get any food or water till about 4 hours into the flight"

Fordele: "We boarded and then sat due to computer issues for am hpur and a half. I was okay with this as safety is obviously what we all put first. Upon landing at JFK we then sat on the tarmac for 3 hours... 3 hours! JFK should be ashamed."

Fordele: "Comfortable and really works to help alleviate jet lag. Amazing!"

Fordele: "The plane is designed to establish a different cabin pressure which helps your fatigue when traveling long distances and it works! The place is quiet as well and there's an avg amount of space in coach."
Ulemper: "No wifi? Just seems odd for a new plane not to have that as an option."

Ulemper: "See aforementioned notes on luggage troubles."

Fordele: "The plane is in great condition. Simple and gets you from point A to point B."
Ulemper: "Honestly I cannot think of anything I didn't like. I do think that food options pre flight should be better communicated. I had booked my food earlier but it seemed few of the other passengers had or knew they had to pre book food or order inflght."

Fordele: "friendly and courteous"
Ulemper: "Didn't know food had to be pre-ordered. 9.5 hour flight. Luckily I had a meal included from Kayak but the person next to me had nothing. Very awkward."

Fordele: "Great price. Non stop service. Top of the line aircraft. Overall amazing value."
Ulemper: "There was nothing that I didn't like."

Fordele: "Easy boarding process , nice airplanes"
Ulemper: "Nothing"

Fordele: "In flight entertainment and ease of everything, check in, boarding was great!"
Ulemper: "Food was inedible."

Fordele: "Comfortable, screens on every seat for free movies, and easy boarding/unboarding."
Ulemper: "Because it is a budget airline, don't expect drinks or food - even for a 9+ hour flight. This isn't a problem, and definitely worth the cost, but plan ahead."

Fordele: "Liked most everything about the plane!"
Ulemper: "There was a lot of turbulence . When the plane landed we were on the runway for over an hour."

Ulemper: "Flight was delayed 30 minutes"

Fordele: "The plane was modern and spacious. A 787 Dreamliner."
Ulemper: "The flight attendant acted like I was imposing to ask for a cup of water."

Ulemper: "This airliner ruined the last few days of my vacation, including my nye celebration. My flight was delayed for 5hrs on both of my connecting flights!! POS airliner"

Ulemper: "Ok"

Ulemper: "I was ordered to checkin my carry-on bag although there is still space in the overhead bin. It fits there. I was carrying that bag and a small daypack."

Fordele: "Best value in business class. Go for it."

Fordele: "Flight attendants were great"
Ulemper: "Did not accept American Express credit cards. In flight entertainment was old kids cartoons on shared screens. Other flights allow passengers to choose their own in flight entertainment."

Fordele: "New plane with plenty of cool features."
Ulemper: "At times staff is more concerned with upselling than making it a pleasant experience. I was mostankenly not gove my food and was asked"

Fordele: "Crew was nice...seats comfortable. Flight was about 11 or so hours such a great flight i slept most of the time. Great flight"
Ulemper: "Boarding took way too long causing our flight to be delayed for an hour"

Fordele: "clean, spacious, friendly staff."
Ulemper: "chaotic boarding process and was not clear on how food was going to be served or made available."

Fordele: "Crew were very nice."
Ulemper: "When I saw how close the seats were I almost didn't believe it. This was the least comfortable flight I think I've ever been on. Media selection was decent at best."

Fordele: "Price was competitive."
Ulemper: "Lines at check-in were long. Odd feeling that most passengers did not get even cup of water on long oversee flights, unless they do not pay outrageous meal prices in advance or in flight. I gave up my meal to my young neighbors, because I could not eat while they were hungry. Norwegian went way over board with their frugality."

Fordele: "Excellent"

Fordele: "The crew was really nice."
Ulemper: "Boarding was a madhouse"

Fordele: "Flight boarded quickly. Departed and arrived on schedule."
Ulemper: "I tried to flag down a flight attendant 3 times to buy a beverage and snack; I was ignored. Since a short flight, 90 minutes, I gave up. Man sitting across from me was served immediately."

Fordele: "I've flown with Norwegian quite a few times now, and I'm continually really impressed by how awesome their flight attendants and crew members are! They really go the extra mile to make sure you're comfortable during your flight."
Ulemper: "The seats are REALLY small, and there is no WIFI for long-haul flights."

Fordele: "The attendants were really good at their jobs."

Fordele: "Two seats on the side we sat."
Ulemper: "The plane was kind of dirty."

Fordele: "I loved the high-tech plane. I enjoyed the 3D map, so I could see what we were flying over."