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From the reception staff to the bar staff - Excellent all around Will stay there again on my way through town. Excellent location
Personal attention to guests needs and wishes. Rooms were luxurious, comfortable and well kept, I will come back.
Great location and beautiful rooms. If you workout, you have access to a fantastic health club which next to the hotel. The rooms were what I would expect for a hotel of this calipher. However, common areas such as the lobby were small and became crowded with guests checking in and out. I was disapointed with the level of service from the staff. I had a maid wake me up on a Saturday morning before 8 AM wanting to clean my room. I wasn't even checking out that day. It took a number of staff levels and a fair amount of my time to get that situation resolved to my satifaction.
I feel that i am in my country It need to renew
An absolute gem. Make sure you stay there. Nothing
Most everything Nearly nothing but if there is complementary water in the room
Everything. Best hotel for the value. Breakfast buffett was really goo The food at the Lebanese restaurant was just o k
Center of the city location, perfect for both shopping, dining and business. Modern decor, great rooms with city views. Front desk is a pleasure to deal with....quick, knowledgeable and will do all possible to help every way the can. No lines or wait time checking in or out. Breakfast is fantastic, both assortment and service. The only hotel really to stay in Frankfurt. For those expecting massively large reception hall, this is not it. It is a boutique hotel, but what a hotel this is.
Rooms were very nice and luxurious. Could of had more selection or bigger areas for eating and drinking on site.
Morgenmaden var fantastisk og servicen genrelt meget høj! At internet bliver integreret og at det ikke skal koste eksta. Det finder man naturligt nu om dage og det er forventeligt at mange at der selvfølgelig er adgang til nettet (en timepris på 12 Euro som det er nu er alt for dyrt!)
Designet er gennemført, og restauranten på 6. etage er fantastisk og har en skøn udsigt over byen. Nej.
Central beliggendhed og god morgenmadsrestaurant Lav de gennemsigtige vægge i brusekabinen om - det virkede mildest talt noget "specielt".
Fantastisk hotel i skyskraber med endnu mere fantastisk udsyn over byen! Skal opleves!
meget venligt personale, fantastisk udsigt
opholdet på Innside Frankfurt Eurotheum var godt. Hotellet er lidt high tech og vi havde lidt svært ved at finde indgangen til hotellet da vi ankom. Da vi var kommet ind vr der dog ikke noget at klage på. Fine værelser og god betjening.
Venlig og serviceminded personale. Reception (2 forskellige pers.) noget kølig og uengageret. Dårlig hjælp da vi havde mistet parkeringspolet til P-hus i nærheden. Vi fik telefonregning på 14 Euro, men ingen af os 4 fordelt på 2 værelser havde benyttet telefon. Er ved at blive undersøgt. Fejl, personalebrug af tlf. eller forsøg på at hente lidt ekstraindtægter hjem? Früstück ok uden de store overraskelser. 2-3 stjernet hotel. Oplæring af receptionister i servicering og interesse for gæsterne.
Receptionen ydede en ganske fortræffelig service og var altid smilende og venlige
Good hotel, friendly and helpfuld staf, U-bahn and S-bahn just outside the door, booking-com reservation gives free access to internet. Zeil with all its shops right outside the hotel.
Excellent location for the Frankfurt market, comfortable rooms. Minor comments only:No tea/coffee making facilities. TV had 1 channel only!
We were met at check-in with such a lovely, helpful man who went out of his way to carry our suitcase because the elevator was broken. He also took the time to look up if the post office was open and showed us how to get there on a map. The room was clean, comfy, and spacious. Wide variety for breakfast in the morning! The two double beds put together to make a full bed were on wheels, so it was hard to cuddle together without pushing the beds apart!! It was also a bit stuffy with the windows closed, but a bit noisy with them open (our room overlooked the front, where drunken shouts were heard all night and construction started very early!) But these are minor issues for us. The most concerning thing was the incredibly rude and sour man working behind the desk in the morning. Complete opposite of the man who welcomed us! We heard this man speak curtly and impatiently with several customers as we sat for our breakfast. He should take notes from his kinder, older colleague!
Excellent location near shopping / eating area, easy access to the Messe - journey time just 15 mins. No English language channels on the TV!
The Location of the hotel was fantastic - directly in the centre of Frankfurt, near shopping, tourist attractions etc. There was nothing I didn't like about the hotel.
Central location Very poor heating in the room at the 5th floor
stayed in frankfurt 5 times in different hotels This location was great rooms clean when we did find hotel from station it was right on shopping center directions are rubbish
location perfect reception staff might have been more friendly and welcoming
City center location, small hotel with relaxing atmosphere and without noise and croud of people. No
Perfect location, just several meters from the Romer square! Metro station "Hauptwache" is just 2 minutes away. Small, but comfortable rooms. Bathroom was good, but the bath tube was rather small. It was difficult to wash the hair:-) Friendly staff and good choice for breakfast. maybe the leder was too narrow..
staff not applicable
good location No air conditioning in 30 degree heat. No english channels on the TV. Hotel is extremely basic but the room rates are very low.
Good location, spacious well equipped apartment.
Located 1 block from the Ubahn and restaurants. Across the street from a lovely park. Walking distance to museums, historic sites. The room was a good size and well equipped including kitchen. Nice breakfast-fresh foods with good variety. Shower stall was smallish and had ill functioning doors.
The room was big and the hotel is very close to the center. The area is very safe and clean. Some of the staff are not friendly.
friendly staff, excellent location.
the breakfast was excellent! the staff, especially the lady at the breakfast buffet was very helpful and kind, even though we had three children with us. also the rooms were very spacious and had everything we needed. All in all, a very positive experience the room smelled a bit of cigarrettes when we came.
It was big, nice parket floor and clean The bathroom could be renowated. There was an evidence of poor trys of hiding mildew in the bathroom, but generally it was well cleaned. Safe didn't work but we didn' need it anyway.
Very close to city centre. Nice warm room with full cooking facilities The apartment for 3 people is a bit small
Excellent location, very friendly staff, massive room, more like a flat, large terrace, large desk They could do a lot better in providing shampoo etc. Second morning shampoo/ shower gel (which wasn't great) had run out
The breakfast is great. The washing machine is free of charge. The location is excellent. The room space is more than expected. I have a baby with stroller. Unfortunately no ramp for it!! I have to carry it up the stairs to the 1st floor or downstairs to the reception area. That was really tedious. Also, the doors are not opening automatically and also needs a key not a magnetic card which makes the life very difficult each time we need to go In and Out of the hotel. The kitchen tools are useless and in a bad condition. The stuff are very neutral. No help, no smile, no offering for help. I'm not saying that they were offensive. They respected me but didn't feel that they are welcoming me. The left is very very small. One person with small stroller can use the left at a time. Finally, the star rating for this hotel says that it is 4 starts and this is very misleading