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Location and facilities. Nice and comfortable room Price is to high for what the hotel offers but the location is top...
Very good hotel in overall, good bathroom, amazing people from front desk, good security for the elevators. Poor information on how to get through it from the airport, confusing AC adjustment, below average bed, could be cheaper. Missing more worldwide channels. Could have more food / drink options close. Would be nice to have flight information available at the lobby at least.
Quiet Clean Location directly at the airport
Breakfast was very expensive.
We chose this facility for ease to all transportation.
Location to airport Pricey
Attached to terminal 1. Easy, covered walk to the airport in the AM. Difficult to locate initially. I knew it was essentially in the train station, and it still took us about 20 minutes to find it. Essentially no signs (about hotels) in the train station. We finally took an elevator up (thinking it couldn't be down), then we found signage. Easy after that.
Location Unairconditioned breezeways/hallways.
This is an airport hotel, and it carries out that function well. The location is obviously great (directly on top of the train station, a comfortable indoor walk away from the terminal). Some earlier reviews suggested that there was a charge for wifi usage; this seems to have changed as the Wifi I used was not only free but stable and decently fast. Nothing reeaally bothered me, but it fosters the typical fear of breathing on the wrong thing for fear you'll be charged for it. They charge a 50-euro fee at check in to cover "incidental expenses" – uh-oh.
Convenience to Terminal That I was told they could not guaranty a wake-up call as they were having problems with their system. As I had an early flight, I awoke at 3 and did not take a chance on going back to sleep for fear of missing my flight. Ended up that the system did work, and the hotel also followed up 15 minutes later to ensure that I was awake.
Great for a few nights. The rooms are clean and quite. Snacks and drinks are avalivble through the night. Just a hop, skip and a jump to the Airport.
It was close to the Airport. shuttle bus service available. Staff are very helpful.
Very closes to airport within walking distance and little cafe to pick up some food if nessary Check in time at 2 pm a little late, rude desk staff member.
Excellent check-in, fast and efficient. The room is super clean. Nice firm beds that we like. Internet is included. Nothing, all went smoothly
Best location near airport. Very nice, very friendly staff. Nothing
Receptionist unfriendly. I was told by another very friendly staff member that she is new...
nice, spacious room, excellent shower, 4 minute walk to airport paying for wifi is just stupid at this point.
non-smoking room had strong cigarette odor
We were in transit and it was perfect hotel from that purpose.
proximity to the airport no free wifi
Nice that it was near the airport. Decent exercise rooms (pretty standard setup). Good internet speed. Clean rooms. It was a comfortable place for spending a couple nights. Breakfast was very good. Restaurant is on the pricey side. I had a poor service experience when I went there for dinner. I started giving my order, and the waitress suddenly walks off to another table that was getting seated, returning 10 minutes later to take my order. Once done eating, it took 20 minutes to get the waitress' attention to get my check, and the restaurant was only about one-third full. I think it was just my particular waitress, for the other seemed to be paying more attention to all her tables. I decided on room service after that, and had a mixed experience. Once it came quickly, the other time it took close to an hour, although I was occupied, so didn't mind.
The rooms were clean and comfortable and the shower was good. Always a nice surprise. The rooms have walls that were paper thin. A family with kids was next to me and they were very loud. The breakfast was 20€ - bit steep for a breakfast, it's not the Waldorf Astoria. The staff never mentioned that you need to book a "token" on the shuttle but to get to the airport. I refused to get out because I'd been sitting in the lobby for 30 mins waiting and that was not my fault (or problem). But it was annoying.
Great breakfast included!
Needs more signs for the location.
I booked non-smoking room, however room that we stayed smelled cigarette.
Near FRA , good breakfast, Helpful staff, nice rooms No complimentry water in room No english channels on tv.
This is a run of a mill airport hotel and the room are fine. The airport shuttle only runs every 30 minutes and they charge 4 euro to use it. And the 'free wifi' was too busy to log in to the whole time of my stay. So, basically the only things one really needs at an airport hotel sucked!
Excellent location! Cleanliness everywhere ! Nice staff! Good breakfast. I was NOT told that it was necessary to reserve a place on the shuttle bus and found out 5 min before the bus would have left that it was full! I needed to take a taxi to the airport. No complimentary tea or coffee in the room.
It's a nice hotel all the way around. Beds are great, bathroom spotless and modern and breakfast very legit! Charging for the airport shuttle bus is bammer, so 2006.
4 Euro charge for the shuttle to go 500 Meters to the airport.
Excellent bed, very helpful staff.
Great service, breakfast, clean modern room I went to get on the shuttle and was told I should have reserved a place. Was not informed of this when I called the night before to check on times. Ended up having to pay $10 for a taxi
Very effIciest operation. Everything works. It's clean, quiet and meets all needs. The 15 minutes drive in their big bus was uncomfortable, so many turns, but the value made up for it.
Very convenient and functional for a brief stay. Location wasn't great.
I have never stayed at a hotel that had a night light in the bathroom, that was great.Room was very clean. Was disappointed we had to pay for parking at a hotel your lodging at and to take a hotel shuttle ($15 for 2)to the airport. Generally stateside that's an accommodation that has no cost associaled with it.
Friendly staff. Rooms were recently remodeled and very nice. Very quiet overall. Be prepared to have a rental car or use the shuttle or a taxi. It is only near the airport and nothing else.
Staff wifi service
Cozy and comfy
Free internet was terribly slow, but not bad altogether if you need to stay close to the airport for a night.
It provided a very good location for a over night for an early morning departure. The staff was very efficient and the accommodations were very clean.
Good Location, very convenient to airport via free public bus and to ciy with complimentary metro day card. Hotel bus free only to hotel, must pay to go back to airport. Use the free public bus stand on the street in front of the hotel. runs every 20 minutes average. The bar happy hour buy one get one drink free, and friendly bar staffs. Still under construction since March 2015. Wifi signal weak.
Avoid at all costs!
The Bar and the Staff. One has to pay 7.00 Euros per person to go to the Airport. In similar hotels in the USA and Mexico the service is free of charge. There is NO argument of not providing the service for FREE. The shuttle bus is going any way, with or without passengers!!! We took a TAXI (two persons) en we paid 17.00 Euros, 3 more than if we had used the shuttle bus and we arrived at the precise entrance of the airport.
I found the shuttle bus with out any effort, and the schedule was posted on a information board at the hotel shuttle stop. So I knew how long I had to wait for the next shuttle. My room was good, simple and quiet. The bed was comfortable and not hard, so I got a good nights sleep. The food in the restaurant was quite good. I ordered a wake up call and the phone did not ring so I did not get the call. Fortunately, I woke up in time and made my flight!!! I should have used my own alarm clock!! Next time I will just to be sure and have a back up, in case the hotel doesn't get my wake up call in time.