Hoteller i Frankfurt i nærheden af Westend-Süd

Front staff members are very pretentious. Not worth paying that much for this kind of value hotel.

Staff of the hotel is quite helpful and location of the hotel is great for access to Fair grounds, less then 10 minutes walking, most of it through the park. Toilet & bathroom facilities very out of date and not so well maintained, wooden window frames do not protect from any of the noise, we were waking up with birds every day, which was about 4.30- 5 in the morning. Also the double room actually had two queen beds rather then a double one. Not going back.

Great location near the Messe Bad bed

-Rooms are very spacious and clean. Once heating turned on it is quite powerful and heats room quickly. Quiet location. -It was disappointing that the guesthouse did not provide a Kettle with Tea/Coffee provisions especially as rooms have a kitchen. --The heating could do with being turned on for a few hours on the day of the guests expected arrival as the room can get quite cold in winter with the heating switched off.

Family operation with attention to detail. Clean, relatively quiet, well maintained. Tried to charge extra EUR 5 for wireless after booking said wifi included. Only found charge by reviewing bill and had to haggle until the owner removed the charge.Too bad, otherwise fine.

Calm Nothing

The breakfast was good. This hotel really is not up to Sofitel standard. The rooms and public areas are dated and pretty shabby. The room is dark because there is no light in the middle of the room - making it difficult to find things. The bathroom is okay but doesn't include conditioner, the shower is over the bath. There is only one computer for guests and its used heavily, so bring your own laptop if you need to do business. Two of the staff members were really helpful, but one staff member was quite snooty about helping me find details for an excursion. This hotel gets a four star rating only because it offers 24 hour room service etc, not because of the quality of the accomodation. The location is close to the trade fair grounds and close to the main train station (although on the business side of the train station not the sleazy side), but 1 or 2 kms from the main shopping streets/centre of town - which is an okay distance walking up, but a little far on the return trip once you've been shopping all day. The purpose of my stay was mixed - conference/busines and 2 days over the weekend.

Quiet and no customer inside Extra costs like breakfast and parking were not showed before booking confirmation, and it was not mentionned that the offer excluded breakfast...

location near the fair ground (10 min walking distance), clean and nice bed .....

We haven't met a better staff! A kettle in the room would not be out of place... And we did not manage neither to get bathrobes nor lighting fixed in our room :-(

Location was important, proximity to the town center in walking distance.

i don't like anything in this hotel i don't like this hotel