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Personal service - great staff Water pressure / shower
Service. No tea/coffee making facilities.
The staff was extremely helpful, the amenities were exceptional. I specifically liked the fresh fruit in the room, the filled ice bucket upon arrival, the complimentary mini-bar, and the slippers left at turn-down. Nothing
Front staff members are very pretentious. Not worth paying that much for this kind of value hotel.
1.excellent location just opposite the fair entrance of messe frankfurt, 2. beutiful hotel with warm atmosphere, 3. the best hot chocolate i ever drunk,4. breakfast very qualitative but expensive, 5. free internet and mini bar filled up every day, 6. separate bathroom and toilet room 1. the baby cot did not have a matress!!-had to put duvet and blankets in order for the baby to sleep, 2. the cleaning of the room was inadequate, carpet had stains and looked dirty, 3. a nursery school is opposite the hotel and kids are very noisy during evening hours - they kept waiking up the baby every day
excellent customer service. special thanks to Matthias Eisner who on request recommended an authentic German restaurant and then went and downloaded the menu for our consideration.
Very nice hotel that I had visited. Expensive room fee not include breakfast
This hotel deserves its five stars. The rooms in the new addition in the rear are particularly quiet and well-equiped. The hotel is, however, expensive. But if you need 5 stars in Ffm, this is, in my view, the place to stay. There is nothing that I did not like.
A first class hotel which was very conveniently located for where I was doing business The absence of an informal dining facility. There are limited quality restaurent options close by and I ended up going to another hotel (Flemings)
I have stayed is this hotel already a few times and the quality levels are excellent. Staff is very friendly in a natural way. Parking available at hotel.
The staff very well educated including the door man. no , everything was perfect
air conditions was not working fine enough
New modern facilities Poor restaurant service
Nice and clean hotel I was difficult to find as GPS did not respond to street name, But we were happy to find this nice hotel
value for money. Nothing
it was a very friemdly and clean , good returent. service was wonderful we like every thing about it
Very very clean:-))))
Hotel front desk very help full and service of buffet breakfast also very good
A thank you to all your staff for the friendliness during our stay. The exhibition was tiring and it was lovely to be greated with a smile when you walked back into the Hotel.
Pets in the hotel togeather with other guests
I liked every thing, it was more than my expectations>n my opinion ; it is the best in Frankfurt. parking was a bit costy, but we found a free parking in front of the hotel + an expensive breakfast.
Staff of the hotel is quite helpful and location of the hotel is great for access to Fair grounds, less then 10 minutes walking, most of it through the park. Toilet & bathroom facilities very out of date and not so well maintained, wooden window frames do not protect from any of the noise, we were waking up with birds every day, which was about 4.30- 5 in the morning. Also the double room actually had two queen beds rather then a double one. Not going back.
close to messe frankfurt
it is convenient, as it very close to the fair ground. The staff is nice and friendly. Prices during "Buchmesse" are quite expensive, as in most hotels in Frankfurt
Great location near the Messe Bad bed
Very friendly and helpful staff, advising on restaurants and directly making reservations for you. Really visit Bistro Marietto/Kettenhofweg/walking distance hotel when you're there. Nice atmosphere and superb food for it's price-range. Hotel easy walking distance from the Frankfurter Messe. Very nice breakfast buffet. Superior Room: nice, big and clean.
Yes the Hotel was great the room was very large in size. No it was great!
It was very nice only problem was too expensive although all hotels gets 300-400 percent extra for the rooms during fairs in Frankfurt
The staff were the most helpful, friendly and considerate that I have encountered in the last 20 years. They went out of their way to help us. The furnishing and fittings in the room were absolutely beautiful. The hotel was quiet and in a very nice, pleasant and safe area.
The nice and big rooms and the service of the stuff , and the fact that it is small and just across the street to the Messe
Hotel employees were very polite and courteous. Rooms were clean and quiet at night. I had a very pleasant experience at this hotel and would recommend it to everyone.
God belligehed i forhold til messe. Morgenmad af høj klasse. International stemming.
Absolut professionelt og gennemført hotel med genial beliggenhed når man skal i messecentret.
Der lugtede af tobaksrøg på værelset. Jeg havde bedt om at få et værelse med god udsigt. Det fik jeg ikke.
The staff were very friendly and helpful and the breakfast choice was very good.
Clean room and quiet The price of the breakfast was laughable. 32 euros for me and my wife to have breakfast! for six days that is 192 Euros for two people. Don't come here if you have a family. The reception told us the charge for a local call was 30cents per min. for a five minute call they ended up charging 10 euros. This was not good. Also the problem is this is not a hotel but a bed and breakfast -$ there is no reception after 10 or 11 in the evening. I do not recommend this place. I know there are better hotels around.
close to the frankfurt messe, a good, no frills hotel !
Excellent location with parking. Spacious room.
The proximity to the fairground was the most important reason for choosing this hotel. And the reasonable price we got by booking early. I (we) thought the breakfast was far too expensive. Instead of having breakfast at the hotel we found a restaurant with an excellent breakfast buffet at around half the price in the hotel.
Location Too expencive for this kind of hotel
Proximity to the Messe, just a few minutes on foot. The breakfast although quite expensive was excellent. No lift but the reception staff did offer their assistance.
work at Frankfurt Messe
good breakfast, nice (residential) neighbourhood. the hotel simply doesn't match the description/pictures on the profile. It is by far not as nice as suggested by the pics. Lower floors smell bad. I reported twice that the light in the corridor did not work, and the staff said they would fix it, which never happened.
I liked the hotel very much. The central location in a quiet street is very good, the interiors are very simple but you have everything you need. The breakfast was very tasty. I didn't like the noise of closing doors.Its quite disturbung, I think it could be made more silent.
Very close to the Frankfurter Messe, friendly people Bath without a decent shower. You could smell the sigaret smoke of the previous visitor (or from the room below, not sure), although I ordered a non-smoking room.
most I liked location only, the rest so so rooms must be cleaned each day! Ventilation is poor...
The hotel was walking distance to the shopping centre. The restuarants in the area were good. The toilet tiles yuk
Great location; simple but acceptable amenities; excellent price. No
The breakfast was excellent and do not allow anyone to say otherwise! I did some help finding the plates, however.
For me was the most important fact, that hotel is located close to the Fairground, so we could walk to the Fair. Secondly, the location is exlellent, quiet during night, peacefull and many nice small restaurants / Mediteranian - Greek restaurant was exellent/ in the nearest walking distance. Personal of the Hotel was friendly and kind, offering all the service they could.. I did not expacted much, so I got more...
The location is perfect, the hotel was lovely and quiet and the room I was in was very large and pleasant. It's a very minor thing, but the shampoo was of very poor quaility.
Morgenmaden og beliggenhed i forhold til messen
Venlig og meget hjælpsom betjening ved såvel modtagelse/afsked som ved morgenbufféen. God placering i forhold til messe / lufthavn. Sætter pris på, at hotellet er placeret i et stille hjørne fremfor ud til hovedgaden ;-)
hotelletsplacering i forhold til det vi skulle i byen (koncert)
Fremragende service meget hjælpsomt ,smilende personale.