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Great location and beautiful rooms. If you workout, you have access to a fantastic health club which next to the hotel. The rooms were what I would expect for a hotel of this calipher. However, common areas such as the lobby were small and became crowded with guests checking in and out. I was disapointed with the level of service from the staff. I had a maid wake me up on a Saturday morning before 8 AM wanting to clean my room. I wasn't even checking out that day. It took a number of staff levels and a fair amount of my time to get that situation resolved to my satifaction.
Most everything Nearly nothing but if there is complementary water in the room
I feel that i am in my country It need to renew
Rooms were very nice and luxurious. Could of had more selection or bigger areas for eating and drinking on site.
An absolute gem. Make sure you stay there. Nothing
Personal attention to guests needs and wishes. Rooms were luxurious, comfortable and well kept, I will come back.
Everything. Best hotel for the value. Breakfast buffett was really goo The food at the Lebanese restaurant was just o k
Center of the city location, perfect for both shopping, dining and business. Modern decor, great rooms with city views. Front desk is a pleasure to deal with....quick, knowledgeable and will do all possible to help every way the can. No lines or wait time checking in or out. Breakfast is fantastic, both assortment and service. The only hotel really to stay in Frankfurt. For those expecting massively large reception hall, this is not it. It is a boutique hotel, but what a hotel this is.
From the reception staff to the bar staff - Excellent all around Will stay there again on my way through town. Excellent location
Morgenmaden var fantastisk og servicen genrelt meget høj! At internet bliver integreret og at det ikke skal koste eksta. Det finder man naturligt nu om dage og det er forventeligt at mange at der selvfølgelig er adgang til nettet (en timepris på 12 Euro som det er nu er alt for dyrt!)
Central beliggendhed og god morgenmadsrestaurant Lav de gennemsigtige vægge i brusekabinen om - det virkede mildest talt noget "specielt".
Designet er gennemført, og restauranten på 6. etage er fantastisk og har en skøn udsigt over byen. Nej.
meget venligt personale, fantastisk udsigt
Fantastisk hotel i skyskraber med endnu mere fantastisk udsyn over byen! Skal opleves!
opholdet på Innside Frankfurt Eurotheum var godt. Hotellet er lidt high tech og vi havde lidt svært ved at finde indgangen til hotellet da vi ankom. Da vi var kommet ind vr der dog ikke noget at klage på. Fine værelser og god betjening.
Behavior of the staff and reception was excellent That was the 1st time that I saw in that hotel that they didn't change the sheet and pillow cover and blanket cover for next guest! That was the 1st time that I saw some hair and dust on the sheet and pillow cover there. That was my favourite hotel and I wondered!
It was good place and situation is very good. Breakfast was good. There wasn`t a little "Lobby Bar" .
The bed was comfortable and the staff very helpfu and friendly, very close to Xmas market
closeness to downtown
very good staff and excellent location, possibility Russian language TV and free Wi Fi
Very good location The room was perhaps not cleaned as well as it could have been.
Friendly staff, all needs catered for. The shower tiles were mouldy (in between the tiles and in the corners of the shower).
location to train no
Staff are very friendly and very helpful. The location of the hotel can also not be faulted. The rooms are a tad on the small side and rather warm
The hotel was really central, clean. Breakfast was good there was a huge selection of food. Staff were friendly and helpful.
Receptionen ydede en ganske fortræffelig service og var altid smilende og venlige
Good hotel, friendly and helpfuld staf, U-bahn and S-bahn just outside the door, booking-com reservation gives free access to internet. Zeil with all its shops right outside the hotel.
Venlig og serviceminded personale. Reception (2 forskellige pers.) noget kølig og uengageret. Dårlig hjælp da vi havde mistet parkeringspolet til P-hus i nærheden. Vi fik telefonregning på 14 Euro, men ingen af os 4 fordelt på 2 værelser havde benyttet telefon. Er ved at blive undersøgt. Fejl, personalebrug af tlf. eller forsøg på at hente lidt ekstraindtægter hjem? Früstück ok uden de store overraskelser. 2-3 stjernet hotel. Oplæring af receptionister i servicering og interesse for gæsterne.
staff not applicable
good location No air conditioning in 30 degree heat. No english channels on the TV. Hotel is extremely basic but the room rates are very low.
Central location Very poor heating in the room at the 5th floor
We were met at check-in with such a lovely, helpful man who went out of his way to carry our suitcase because the elevator was broken. He also took the time to look up if the post office was open and showed us how to get there on a map. The room was clean, comfy, and spacious. Wide variety for breakfast in the morning! The two double beds put together to make a full bed were on wheels, so it was hard to cuddle together without pushing the beds apart!! It was also a bit stuffy with the windows closed, but a bit noisy with them open (our room overlooked the front, where drunken shouts were heard all night and construction started very early!) But these are minor issues for us. The most concerning thing was the incredibly rude and sour man working behind the desk in the morning. Complete opposite of the man who welcomed us! We heard this man speak curtly and impatiently with several customers as we sat for our breakfast. He should take notes from his kinder, older colleague!
City center location, small hotel with relaxing atmosphere and without noise and croud of people. No
Perfect location, just several meters from the Romer square! Metro station "Hauptwache" is just 2 minutes away. Small, but comfortable rooms. Bathroom was good, but the bath tube was rather small. It was difficult to wash the hair:-) Friendly staff and good choice for breakfast. maybe the leder was too narrow..
Excellent location near shopping / eating area, easy access to the Messe - journey time just 15 mins. No English language channels on the TV!
Excellent location for the Frankfurt market, comfortable rooms. Minor comments only:No tea/coffee making facilities. TV had 1 channel only!
location perfect reception staff might have been more friendly and welcoming
The Location of the hotel was fantastic - directly in the centre of Frankfurt, near shopping, tourist attractions etc. There was nothing I didn't like about the hotel.
stayed in frankfurt 5 times in different hotels This location was great rooms clean when we did find hotel from station it was right on shopping center directions are rubbish