Da vi var på messe skulle vi kun bruge Hotellet til overnatning..................Ville aldrig vælge dette hotel til evt. ferie ............... Nej det var OK
God Morgenmad at man bliver tildelt det den kategori af værelse man har bestilt de forsøgte at spise os af med en lavere kategori efter klage fik vi det vi havde bestilt Hustlere andet er der ikke at sige
IStemningen på hotellet, fremragende udvalg til morgenmad, gratis transport under opholdet. Ja, nogle bedre madrasser
non air condation in the hotel
Service at the reception and breakfast.
It´s location (position in town) Personell service
clean, a minute walk away from main train station, walking distance from travel/ tour office, extremely helpful and friendly staff, a fantastic experience overall. some missing in room amenities like a kettle for instance, but no major complaints. visited in November so had no issues with heating/ cooling
Location perfect. Decor very refreshing and friendly. Breakfast excellent
The staff is friendly and helpful At the beginning, I found the wash basin is not running good. However, after warning it was solved immediately and perfectly.
Hotel staff were helpful and friendly. The room was too small for the money paid and it was smelling of cigar for first two days.
location and price. good breakfast. Have stayed here several times. hotel is great during cool weather, but could be a problem in warm weather as no aircon
I loved the design of the hotel and it is very central, the breakfast was lovely and the staff were excellent
Et godt hotel til prisen, god service og dejligt centralt placeret i Frankfurt
Det lå dejlig centralt, med gode muligheder for at komme ud i bylivet og få noget at drikke og spise. Morgenmadsbuffeen var helt tilpas, og der var noget for alle.
Helt vidunderlig morgenbuffet, og maden i baren kan absolut anbefales.
Som altid får man en super betjening af personalet, og deres morgenbuffé er rigtig god.
Ved min ankomst var jeg blevet nedgraderet til et meget lille rum og måtte selv gøre opmærksom på dette. Efter en dag fik jeg dog et større rum end booket, så personalet håndterede dette OK.Der er meget støj fra gaden på hotellet.
Det var et meget spændende hotel med mange alternative ideer og indretninger. Valg af farver, stil og toiletartikler afspejler særdeles godt hotellets koncept. Der er uhyggelig stor forskel på kvaliteten af personalet - fra nogle utroligt søde ansatte til typer, der kan ødelægge ethvert ophold (sygelig mistænksomhed over for gæsterne - ramte flere, og det var dybt ubehageligt selv at blive udsat for det, men så sandelig også se andre blive det)
proximity to train station, great breakfast
The breakfast room was completely full and there were no clean crockery and we had to leave and return three times before a table was available and thereafter wait for clean crockery. The amount of staff is inadequate for the quota of guests.
The staff was rude
The location near the Hauptbahnhof and our offices is ideal. The rooms are very quiet. The breakfast is very good. The elevator is a bit slow. I would like a shaving mirror in the bathroom.
The hotel was really good. Good service, clean, new installations and very modern. The breakfast buffet is really good, I recommend it 100% Nothing to complain about
Its location is excellent to overnight in Frankfurt. I have often paid twice as much for half the value.An excellent stopover I would stay again, great breakfast.
Close to Frankfurt Main Station, friendly staff Interned speed was slow, even they advertise as quickest in the city...
location, meal no ventilation in bathroom
Ease of location Room colours were depressing, staff not very helpful
Very close to the station
The room was small, as is typical of most city hotels in Germany, but very clean. There was no aircon so I hate to imagine what it is like in the middle of a hot summer but free wifi was great, staff was very helpful, breakfast good. Very boutique but only good for a short city break.
Super godt - dog var der lugt fra kloarken i brusekabinen. Vi kunne ikke få bord i restauranten om aftenen - så det ville være godt at receptionen ved in-check spørger til spisning om aftenen, så vi kunne have bestilt bord allerede på det tidspunkt.
Meget serviceminded personale
clean, position bad english of the stuff, small rooms for 3 people...
quite toilet window has no curtain, very bad at night!!
Hotelroom was nice. There was not very good service in the reception...
Straightforward hotel. Our reservation was for cheaper than the normal price, so for us it was a great deal. We paid 55 euros for one night with breakfast (two people) and for that it was a great deal. Room was a bit hot and opening windows was a bit loud, but it worked out fine and we got a good night sleep. It seems a bit funny to write it, but the curtains in our room were not quite big enough to cover the windows so we had to improvise in order to get privacy.
very clean bathroom and the linen. good location The staff is not very helpful. the carpet in the room is not quite clean.
Hotellets personale er meget imødekommende og det ligger godt i forhold til messecentret og centrum. Såfremt man er til natklubber, så ligger det i Hamburgs svar på Reeperbahn, dog lidt mindre attraktivt. Tekst-TV på fjernsynet mangler samt en skraldespand på værelset (der var en lille på badeværelset)
Morgenmaden er god og billig Rumlen fra undergrundsbanen kan godt opleves trættende efter længere tids forløb
At hotellet, som vi har brugt 5 gange før, ligger ideelt i forhold til Messecenter Frankfurt. Der er ikke ret mange andre positive ting at sige om hotellet. Servicen på hotellet har gennem årene været svingene og denne gang var den virkelig i bund, så det kunne der godt rettes op på.
Folt designer hostel der er perfekt til overnatning på rejsen. Ligger godt i forhold til motorvejen. Parkering på 15 Euro pr dag er dyrt.
Hotellet var helt nyåbnet (samme dag), så der var lidt usikkerhed hos det nyansatte personale, men alt blev håndteret perfekt alligevel. Super beliggenhed ved messehallerne og centrum af Frankfurt. Ikke noget at bemærke.
nice staff, good location the price is high.
Staff and cleanliness
Excellent location nearby downtown Frankfurt, Festhalle and Central Station. Very clean hotel. Helpful staff, speaking English. Room was readily available before official 14.00 entry hour. An extra - breakfast was available for only 5 Euro. All was great.
Perfect location, very nice breakfasts and helpfull staff. Very good price to quality and location ratio.
Good location, nice service/staff, also good breakfast. You can hear some noise from outdoor when car pass by.
The Hotel's location is nearby the railway station, and the room is comfortable. the staff's manner is also very good. I would like to reserve this hotel again. The breakfast is limited, need to be improved
proximity to the train station
Hotell staff, size of room
Very friendly and helpful staff, clean rooms
Hotel was clean, hotel room and breakfast room were tastefully furnished. Breakfast was a lot better than described in some internet opinions. Door to the hotel room let through some sounds from the corridor, but luckily our room was in quiet location in the end of the corridor. Surrounding sex-bars confused us first but in the end didn't create any problems for our stay at the City Hotel West.
Everything was so nice, very clean, very well thought out. Excellent breakfast. Only thing, room a little stuffy, no fan, could not open window again.
There was an unending noise like loud running water day and night and it was difficult to sleep. Tag 1: Ok except for the noise described above. Tag 2: Zefetztes Tuch und wenig Seife. Tag 3: Kein Tuch und keine Seife. War sehr entaeuscht!
the location the double beds moved apart easily
Although booked as a single room, it was a good large size. Although hotel is on what can be a noisy street, windows block this out effectively. Wi-fi apparently not working properly
The friendly atmosphere, service attitude and excellent staff It might be about more light in the room
The room was okay--the man at the front desk was great. He always knew my name, had something to say or recommend. Cheap rooms on the streetside are always too noisy.
The hotel was clean and was conveniently located to the Exhibition Halls The price was very expensive when compared to normal rates during other times of the year
It was exactly what I needed. Close to the Bahnhof. Comfortable. Cheap. Friendly. Excellent Breakfast. I have no complaints. No.
It was well priced and conveniently located. No frills. Everything worked. Staff were friendly. Tea/coffee making facilities in the room would have been god.
Rooms were clean. During a major event at the Messe Frankfurt, the hotel was probably overbooked. Then they obliged me to stay in the same room as my manager: it is now the first tricky memory we share together !!!
I chose the hotel due to its location, close to the Frankfurt Hauptbahnhof. The closeness to the Red Light District was not an issue for me. There was some (negligeable) noise from the street at night, but I could sleep quite well. The bathroom was by no means impressive - small, no space, the sink a miniature of what it should be, unpersonalized soap and shampoo. The room was clean and a decent size, and the wireless functioned very well. The breakfast is standard continental. I would have expected a wider selection from a four-star hotel. All in all - an ok hotel if you need to catch up an early morning train. If looking for comfort and some more pretentious surroundings, I would go for something else. Unsophisticated breakfast. Very small and uncomfortable bathroom.
Location The room was VERY small, like a closet. It was difficult to even maneuver. The room smelled like sewage. The elevator was very slow. The biggest challenge? The night manager. Ok so I was playing music with my small Bose speaker while walking to my room, but it was a Friday night and the time was before 9 p.m. And the manager approached me and told me not to play music in the halls while walking to my room. I challenged him and he cursed (called me a M.F.) and threatened to throw me out of his hotel (he claimed to be the owner but people at the hotel bar told me he was not). He did try to play nice after that (gave me a beer) but the damage was already done. DO NOT STAY AT THIS HOTEL! I've traveled all over the world and this, singlehandedly, was the worst experience I've ever had at a hotel.
super internet access for free breakfast just till 9:30, i passed one time
Cleanliness, location. Excellent choice of TV channels! No internet access : - (( Tried dozens of times, inquired at the front desk if everything was OK with connections (supposedly it was) and nothing. At this day and age, they should definietly work on that issue. Not sure what was wrong but now I'm staying at a different budget hotel in Germany and everything is fine. So it's not my laptop.
The hotel itself is really good. Definitely it is great option if you came by train (3 minutes walk to main train station). The surrounding city quarter looks quite dangerous during night.
the inside part of the hotel and staf the location is very good but the area is very bad and feels not safe
location handy for station, airport links street it is on has complicated numbering and Adler section is obscure, difficult to find from map
pleasant staff, clean facilities, nice breakfast
The location of the hotel is very nice, and very near the train station. And the breakfast is very simple.
Convenience of locality and attention to detail for client comfort
The counter staff were very friendly and professional and the location was very central if a bit on the seedy side. From the research I did it was the best hotel in our price range and the free wifi and breakfast were a great bonus.
Friendly staff, very near Frankfurt Hauptbahnhof.