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The staff were very helpful and friendly. The rooms are beautiful and eco friendly. The rooms are clean the breakfast is amazing. The bar has a large drink menu and the drinks are reasonably priced. There is public transportation available and restaurants around that aren't very far away. The bed's are kind of hard and the pillows aren't very comfortable, you have to pay for parking in the parking house, but there is parking close by.
The rooms are absolutely clean, the hotel is located in a quiet and pleasant environment There is no city tour desk or guide in the hotel, and the staff did not help us to find any city tour
Location, facilities. The shower cabinet should be cleaned better. A second pillow would be good even if it was a single room. TV should be LCD in this era.
nice athmosfere, charming personnel, everything went right perhaps a bit to the side of Fkft, but no problem if you have a car or don't mind to pay short taxi rides
The breakfast was great, I liked the stylish rooms and the private parking place behind the hotel. The metro station is near, altough the hotel is a bit far from the city centre. Maybe someone could be bothered because of the glassy shower and a bit dark rooms, the view through the window is nothing special (a backyard and a wierd hotel nextdoor).
Staff were excellent! Particularly at the bar and reception. However, the room was so dirty. There was an inch of dust, glasses were not cleared away at any point, no soap nor toilet paper. It is a shame as it spoilt the stay. It was very expensive, but it was first day of Automechanica so to be expected. If the room had have been cleaner I would have stayed at this hotel again, hotel was lovely and staff were so friendly!
The staff were extremely hospitable, polite and helpful. Since in Frankfurt 4 star hotels do not have porters, the front office staff volunteered to assist with our baggage. Although the room was compact, all the conveniences were arranged in a manner maximizing space and visual appeal. Small old-fashioned tv set with no satellite tv in the standard package.
Closed to animation
good value for a business trip to the Frankfurt area
Good service and breakfast is really delicious. The carpark is spacious and conveniently located.
fitness room, shower, close to attraction VAT to pay for the check out
the bath is not comfortable
very clean, polite staff, location very near the centre and the exhibition everything ok
The room was spacious and attractive, the location pleasant and quiet and very convenient for the Frankfurt Buchmesse. The breakfasts delicious and the overall food menu appealing. The restaurant and bar have good atmosphere either for business meetings or for pleasure.
The hotel was an excellent value for the money. While the location is not "prime" (not near the airport or downtown), it is very conveniently located on the S bahn line, and there is a stop right across the street. The staff were accommodating, friendly and professional. The hotel is spotlessly clean, and the breakfast buffet is first class. I will look for it on future trips to Frankfurt.
Yes the path is not comfortable as the no privacy so any one whith you in the room can see you naked while you take shour
Good food and nice staff Room was on the main road with trams and was very noisy
Service / bar / restaraunt My booking rate included breakfast and I was charged on check out still trying to sort out
Staffs in the front desk and restaurant are very helpful and kind. Room is very clean, and seems to be renovated very soon. We don't have a bathtub in our room. It would be better to have bathtubs in more rooms.
the rooms and the personell
Very elegant, clean, comfortable and spacious appartment As this is an appartment hotel you need to think ahead if you want f.ex internet access before the desk closes in the evening
Lovely apartment, good location.
Location - perfect / Staff - friendly and helpful / Excellent value for money Breakfast - expensive option / Bathroom - no shampoo, no shower gel
Comfortable, spacious and clean room Only one large uncomfortable pillow
the appartment was clear and comfortable it was not suitable for two persons because the second bed was for person not more than 1.55m high and of course the bathroom has was almost in the main bedroom.Also there were not availability for breakfast,although in the offer through booking.com there were price for breakfast.
Hotel location was very good for us because we attended the Frankfurt Fair. The tram took us directly to the Fair. Hotel staff was very frendly and helpful. Rooms were nicely decorated and extremly clean.
very kind staff The bed was seperated from the room, one floor higher, very unpractical. And the TV was behind the bed, so you can hardly watch it.
The staff is very helpful and kind, the apartments are clean and comfortable, the area is very nice and quiet and tram is near
I liked the staff. They were very friendly and helpful.
Good car park and access to lift.Easy checkout.
Excellent location (just 5 minutes drive to the city centre), clean room, friendly staff. Our room was to warm in the night time, we were there in November (no air conditioning).
The choise of this Hotel is due to the location near to Messe Frankfurt. As exhibitors at the fair the location for our team is very good because we can walk to the fair. The price is very high during this period. For the amount of people our company books in this Hotel the price should not be so high.
very good location vs Franfurter Messe. Relatively queit when having a room at the backside of the hotel very no noisy airco !!
I liked the staff that is very kindly, it is well connected with bus. The internet connection can not be paid 8 Euro per hour, this is a lot. This makes me in the condition to do not suggest the hotel.
We wanted a hotel close to the airport and city and this is the reason we chose this hotel. It was clean and comfortable and we were able to use public transport to get into the city.
one of the waiters at the restaurant was not happy working there. I could see him arguing with a colleague. Also giving an other guest poor service.
The breakfast was terrific, with a great variety of things on offer. The room was quite cold, and there weren't any extra bedclothes in the closet.
non free wi-fi internet connection
we didnt need to give the receptionist our name they knew us, we traveled with 6 month old twins they were so helpful with everything they even gave us a large ajoining room with two cots for the babies...excellent hotel leaving
Nice, neat and clean rooms Should provide more room services food items( especially vegetarian dishes), more English channels on TV, more dressing items in bathrooms, newspaper in room
one of the receptionsts, she was really nice to me:)
Locality, stayed before so hotel was familiar No
Friendly staff knowledgable of area. The hotel was clean restaurant was good
jacuzzi and sauna naked people in the jacuzzi
The short walk to the fairground was perfect. The hotel is clean and neat and my room was modern and nice with a walk out balcony. The restaurant was nothing special. I paid a ridiculous amount of money (5x normal) because of the tradefair - my only complaint.
staff was very friendly and kind room interior decoration was quite seasoned; baby cot was broken and without bumper;
The decor was attractive and the rooms were clean and very comfortable. The charge for breakfast charges is expensive at 15 Euros
Great location, nice staff and delicious breakfast. room was a bit small and hard to get around.
The breakfast was superb - includes a hot and cold buffet. The location is ideal for anyone attending a conference at the Frankfurt Fair (Messer Frankfurt) as location wise, it's approximately a 10-15 minute pleasant walk. The room was on a high floor, and was large, spacious and had air con. Hotel was quiet and staff friendly. Internet access in reception as well. Good location for shops and restaurants. No
A very pleasant atmosphere ,friendly staff and a very good breakfast The lack of tea/coffee in the room
quiet location & centrally placed within good walking distance to underground stations. excellent breakfast - well stocked and fresh with super variety. extremely clean well appointed bedrooms no facilities to make cup of coffee and no wine in fridge, only beer or soft drinks
Clean room edging on inner yard - very quiet, with comfortable bed and mini-bar No free wireless internet access in the rooms.
the breakfast non smoking room
Romance far from main station
Hotel staff were very kind. It has an atmosphere not available at a big hotel. Buffe breakfast was very nice. It is not what I did not like. Because of a limited space within which the hotel must be arranged, those who like a big room/large mirror type set ups may not like the hotel. One thing I would suggest is the sound insulation: if possible, that would need to be improved.
I liked the price and the staff war really very nice and helpfull. Good breakfast.
Rooms Clean Staff hospitable and helpful too close to trains
Cosy, clean hotel
very clean, efficient helpful staff, very good breakfast
Near to the Messe, good prices Very near from train station! during night trains run until 23-24,00 and start at 5-6 in the morning! Poor breakfast..
The breakfast, close to the bookfair area. the noise of trains passing by.
Breakfast was excellent and location was good There was no elevator, making it difficult to carry luggage to upper floors
Although dodgy looking from the outside its ok once you are in the hotel. Don't expect luxury. Good value for money. Clean rooms. Internet only in some rooms. On the day of departure the owner insisted that we leave our rooms exactly at 12 o'clock. ( or we would have to pay extra). Considering we had 8 rooms for 4 nights I was expecting a bit more flexibility with the check out time. Noisy.
Staff are very kind Location, train makes terablle noice
I felt very welcome and comfortable
The cosy and homestyle ambience. Its a very recommendable hotel especially für businesswomen who have to travel all by themselves. No
The hotel was very pleasant. I enjoyed the large bathroom. The breakfast was good.
The hotel is in a quite area yet close to the public transportation into the city center. The room was clean and the floors are hardwood. There is no lift.
Close to the Frankfurter Messe (max 10 minutes walk). Nice street. Fresh breakfast. There was not as much of an 'artsy' atmosphere as I has imagined. Due to lack of elevator the luggage had to be brought to the room by taking the stairs. Breakfast area small and quiet.Small TV.
Walked and enjoyed the residentail character of buildings from 1900's, followed the recommendation of my host to one of 6-7 restaurants within 150 m walk. Trees in bloom along the residential streets very relaxing The Italian restaurant "Elba" was w/ linen and stem ware, excellent food ambiance; a compliment to my stay at Art Mayer Hotel. A lift/dumbwaiter for my heavy baggage traveling from L.A. to Riyadh would have been very helpfull up the three floors.
It's a beautiful building in a quiet and attractive street, very close to the city center. The room was spacy and very clean. There's wooden floor on the entire building and the heating system is excellent. The personnel was kind and helpful. No
Delightful hotel in a charming part of town. Staff could not be more friendly and helpful. Be aware that there's no elevator. The spiral staircase can be difficult to navigate with baggage (although staff do help).
The place (old private palace, each room having own style, developed by designer) does creates the athmosphere of being close to the art, comfort and privacy. The location is a 10-min walk distance to the Messe (!!!!) that is really an advantage to visitors or exibitors; the same it's easy and quick to get to the centre by foot. The most remarkable for me was the personnel who do care about you. Special thanks to the managing couple who are the part and the support of the unique athmospere; the best company when you need it being alone and first in the city and the best guides around Frankfurt. Want to be back to stay for leasure and to have a nice chat with the people again. Thank you again from Ukraine.
Well located, 200m away from the s-bahn. 10mins to the heart of Frankfurt. Room was clean, staff really helpful and friendly.
convenient to messe and modern interior noise from trains if window opened: there is no aircon
I found it to be a clean hotel with pleasant reception staff, only a mile from exhibition centre ideal for train spotters Didnt think this hotel offered value for money. Booked a double room and got a twin which was just big enough to fit the 2 beds in. No fridge, pokey bathroom and tv with lots of channels but only cnn in english. The view from the front windows, which is where my room was , is a train station, ideal for a good nights sleep (sarcasm!!!). Disappointing!!!!
the hotel had only just opened and there were one or to tething problems , but overall, the sevice and quality were good
The staff was helpful and freindly, despite my poor german. The room was small, but comfortable. I would have one larger bed (I had 2 twin). the bed had only a duvet (no top sheet or blanket), which was disconcerting to tis american traveler.
It is very close to the fairground and the subway. The hotel was not finished yet!!!
It is a quite a new one, very good service, clean, quite and comvenient.
Close to the center and Fair Small rooms, someones empty bottles were in the room all the days of stay, impossibility to cancel the last day of stay.
Free wifi, nice design, good price, clean, close to the city and close to the S-bahn. The pillows were to soft and synthetic.
Staff was very helpful and took very good care of me. A mini bar in the room would have been nice.
It was very well thought. The staff was very friendly. Everything was neat and cute. Maybe it was a little bit cold at nights. But given the German system of central heating, it was understandable that the hotel management may not have wanted to increase the heating.
It's near the fair, only 5 min. walk to the exhibition center.Very nice and friendly personal. I recommend to the people that like to feel there like in a house atmosphere. A Casa is like at house.
Everything was great! I stayed during the musikmesse, so the prices are higher and not really cheap, but was still fair specially if you think that they're located 1km or less from the fair.
room & breakfast
It was ideally situated for either walking or taking the public transport into town, the owner was very obliging when we wanted somewhere to leave our luggage after we checked out on our last day.
Friendly and helpful people, comfortable room, nice breakfast
Less than 5 minutes to the Messe. Very friendly and helpful staff. Overall quite comfortable. A little old and whilst not falling apart in need of some renovation.
Friendly service. Location in the city. Breakfast brought to room. Inexpensive. It's a nice, inexpensive bed & breakfast. Don't expect more than that - it doesn't have hotel facilities.
The room; well and originally decorated with attention to detail, quite unlike your usual bland hotel room. The recommendation in my Marco Polo Guide book was a good one!
Attention to detail and personal touches in room,wonderful varied breakfasts served to enjoy at leisure in your room; very clean and quiet location close to some great restaurants; and very welcoming and helpful owners. No
the price was fair , if you want to go to the zeil shopping area its pretty close some thin like 15 minutes drive the internet was not free, there's no one to pick up the luggage you have to take the cart your self and take it to your room, the rooms were small, there is parking but for a fee.
nice hotel, no special remarks Location was not so easy to find with mappy
Very friendly staff, excellent breakfast buffet, simple but clean rooms. Well located close to the Neuen Börse (new Frankfurt Stock Market) and the subway stop called Industriehof.
Kamer worden goed schoongehouden. Price quality ratio is reasonable compared to the hotel rates of Frankfurt. The hotel is quite far from downtown Frankfurt. We had our bikes with us and by bike it is very closeby however