Ligger meget centralt 2 telefonopkald, på to forskellige tidspunkter, fortaget på vores regning på værelse nr. 705, i en periode hvor vi har været andet sted.Videre fotoapparat væk, først opdaget da vi pakkede og skulle forlade værelset.Dette er meddelt hotellet.
Stay was fine, good breakfast good room Put some better fitness equipment in the gym. This hardly counts as one
Personalet i restauranten ignorerede gæsterne mht. at servere morgenkaffe, adskillige gæster var næsten færdige med morgenmaden før kaffe/te blev serveret.
Hotellet er fint, men der er meget støj fra veje og hovedbanegård
Friendly and helpful staff. Nice size room. Perfect location. The noise is hell. Impossible to sleep. The ongoing construction prevents opening windows. No air conditioning. Not recommended for people who like to breathe.
Very convenient to train station and close to the shopping and tourist areas of Frankfurt. Room was big and clean and the beds were comfy. Wifi wasn't free and was paid for in 12 hour blocks which is very inconvenient if you want to get up and check your mail in the morning. Neighborhood was a bit sketchy but I guess that's not really their fault. Unfortunately the biggest downside to the street facing rooms was the noise of the train station although in the end it didn't really seem to bother my sleep too much.
The cleanliness in my room and the services
Well located. Opposite the main train station and only 7 mins walk from the river.
Best city Location,everything is very close to the hotel, Ryan air bus stops about 3 mins walk from the hotel.1 min walk from tram/bus/underground/train station, Clean rooms, staff is friendly, free internet at the ground floor. I would definately stay at this hotel again. bit noisy but hey its the city center what do you expect, I dont think its a minus point.
Hotel people were good, nice and friendly. Wireless internet I do understand that most like europ are not cheap. Basically after connect, speed is good, but this hotel, the signal is not stable and speed is so slow. This is no mean to payable system.
Very reasonable in price, service and location Breakfast was rather poor for German 3* hotel
Very close to the train station. When you walk out the front of the train station, look right, and you can see the place. Our room was very spacious. The hotel overall was very nice inside, quite a bit nicer than we expected for the price. Breakfast was a fairly typical German hotel breakfast buffet (good assortment to satisfy almost anyone), and we found it to be a good value on some mornings. Less expensive (and good!) breakfasts can be had nearby, but if you're looking for convenience before boarding a train in the morning, the hotel breakfast is likely an excellent value. There surprisingly little outside noise (we slept with the windows open most nights). There is some light that can shine in at night, but the room had nice, heavy curtains and we were able to make it pretty dark (we're amateur astronomers and really like sleeping in DARK rooms, and were satisfied). The room had hardwood floors in the sleeping area and a tiled front entrance and bathroom. The tiles were modern, and the wood flooring was actual wood. In the end, we can find no good reason not to stay here again. All of the staff were *very* friendly and courteous. The room lacked a safe and mini-fridge, if you expect or need that kind of thing. The "bed" was two twin beds pushed as close together as possible (completely separate sheets/bedding), but this seems to be pretty common within europe, in our experience. This part of Frankfurt is a little sketchy (it *is* right next to a big train station), but we didn't feel unsafe. We've certainly been in more dangerous parts of cities. Be alert, and take the usual precautions that you would in a big city, and you should be fine. Be prepared to see homeless people begging for money; they seemed mostly harmless. The bathroom was always clean, but probably could have used a deep scrubbing (there was some mild staining in some of the tile grout).
average at best. but then again, most german hotels are like that unless it's a 5 star or better. good for a one nite stay, two max. no a/c, no refrigator in room, tv way too small and lack of chanel choices.
Location excellent close main railway station and city area of Frankfurt.. Nice hotel staff. High traffic on street makes Hotel Room a bit noisy.
The spa was the real highlight and was exceptional. The restaurant was also first class. Staff were very friendly and I found the location was ideal (between the IAA site and the city centre). Would recommend and stay there again during the next motorshow in 2011. The room (although well designed and very clean) was on the small side and felt a little cramped, particularly in the bathroom.
The design interior of the hotel. Very bad customer service. No business center to print important documents. First time in my life to see a respectful 5 star hotel provide a playboy Magazine in each corner of the hotel.
When I made the booking the showed that there was shuttel ,but there was not
The funky mood of the hotel, excellent staff, unique Euro style. Loved the waterfall shower! I would have liked more pillows/blankets and more towels.
Poor lighting which could not be adjusted- almost impossible to shave or apply make up in the dark. Poor room layout for two sharing-no privacy for toilet. Poor wardrobe space. Internet facilities inadequate for business.
Superlative! Top hotel with top service and beautiful design. Standard rooms are cut same way rooms in other hotels are but with great design. To get in real touch with what hotel roomers is, better book a Select or even a Deluxe room. Valet parking is very good but no entrance to park your car while unloading. You have to leave it on the road with traffic passing by. Thinking about the hotel and the price of 29 EUR I expected more "crazy food" during breakfast. Despite this litle remarks, everything was perfect!
Excellent Location, comfort, modern design and helpful staff Price, expensive...
Very comfortable room and bed good internet access excellent breakfast valet parking A little bit too dark. Extra payment for breakfast is 'strange' when looking at the high price of the rooms
Quiet, staff spoke english, near the train station.
The staff upgrade our room to Duluxe room as a gift of our honeyroom trip.
Very central in the middle of the city. Easy to find , Clean . Quite
Good location, near by Frankfurt Main Station by walk, its only three minutes. A little bit noise at night time because of other guests. There are sounds from heater pipe when you open it.
Excellent location right beside the train station. Nice and clean room. Quite reasonable price.
Everyone was very helpful, friendly and went out of there way to help. It was by far the nicest hotel during our trip. Location was great, close to everything. The hotel was very clean.
The staff were wonderfully helpful and you could not get a more accessible and central hotel. The rooms are budget however, equipped with phones, wifi (a 5euro /day cost), TV etc. No hairdryers.
Close to the railway station, shops and restaurants. Cheap, clean very convenient for one of two nights. Breakfast was basic but very nice. The pillows are extremely flat and uncomfortable. I was charged 10 euro to connect a second device to the Internet.
Very modern and super clean.
Absolutely nothing Cleaning, house-keeping service, provide the truth about the bathrooms since there's no rooms with bathroom
Distance from Railway station , Free Internet, Cleanliness,helpful staff. Size of room was small - but manageable
Efficency, centrality, value for money Unfriendly staff.
Very polite and helpful staff. Great location. Would have been better if breakfast was included in the price.
Den væsentligste årsag til at jeg valgte hotellet var det fremragende pristilbud på internettet + beliggenheden i forhold til banegård og museer. Continental breakfast på værelset:Jeg betalte 15 euro for 3 minicroissanter og en kop the. Det gjorde jeg kun én gang, da jeg anså det for latterlig dyrt i forhold til det jeg fik.
Centralt beliggende, gode parkerings forhold På et tysk hotel med den relativt høje pris for morgenmad, savnede jeg den normale standard, Tysk "Champagne" til morgenmaden, eller intet
God restaurant. God og venlig bar. Virkelig god beliggenhed tæt ved Hovedbanegård og messecenter. Pris i overkanten
Ren luksus til svært hyggelig pris, sentralt i Frankfurt. Bedre og billigere wifi
Located next to train station, good access to public transport, friendly staff. Hotel not worth 3 stars. Renovated entrance, but small and dirty room, tiny TV. Unpolite night-porter. Limited choice for breakfast. Check-out is 10:30.
Hotellet ligge meget centralt, Smilende og venligt personale, Bedre hastighed på elevator
Ikke ret meget,den suite jeg havde bestilt var ikke gjort ren,de havde mere travlt med vm i fodbold, fik så 2 dobbelt værelser til 5 pers,mangled en seng de gad ikke hjælpe, fik så et 3 værelse efter vi var gået iseng men der var det ligsom forsent børnene sov og jeg lå på gulvet. manglende handling og alt forsent reaktion.
Til prisen var hotellet fint og beliggende i rolige omgivelser. Stor værelse med gode senge. Parkering i gård som nar aflåst om natten. Der blev ikke redt senge eller gjort rent de 3 døgn vi var der. Snavsede duge i morgenmadsrum blev ikke skiftet i perioden.
Værelser, bad toilet mm ok, men morgenbuffet er absolut lavklasse. Vi har boet på Minerva 3 gange I løbet af de forgangne 3 måneder. På den tid er morgenmaden blevt væsentlig forringet.
Godt og billigt hotel med central beliggehde lige ved hovedbanegården. Svært at finde parkering. Hotellet har kun 4 pladser. Og de er dyre. Desuden meget dyrt internet. Det burde være standard på alle hoteller og uden beregning.
Morgen buffet lader noget tilbage at ønske
fornuftigt - igen var det beklageligt at der kun var mulighed for kinersermad (KINESISK RESTAURANT) lidt mere hyggeligt i restauranten så man kunne sidde med kunder ,firmaer uden en meget kraftig kinesiske dialog mellem personalet
A very pleasant hotel: friendly & helpful receptionists, a comfortable, quiet room with a superb bathroom, an excellent breakfast, & a most reasonable price!
The hotel is very clean and quiet although its located in a busy city centre. Its so easy to get around Frankfurt from the hotel. The wireless internet coverage offered by The Cloud was no good at all. You can only get the coverage in some part of the hotel, eg at the hotel lobby. This is not acceptable consider its not a free service. The hotel should have their own wi-fi solution.
Room very small, the door is difficult to open by key
cleanliness, breakfast, location cigaret smell in non-smoking room
Location is great. Room is small. If you have more luggages, no much space left.
Simple Room, Friendly Staff, excellent Location for food, easy acessible for transportation
The room was new and very clean. The staff was rude.
The view, light in the room.
The hotel is very conveniently located, only a few steps away from the main station. It is very clean and although our room was located at the main street, it was not noisy at all and we had a very good night's rest. The breakfast was very good. Staff were very friendly.
The hotel has very nice interior design and the breakfast was excellent.
På ankomstdagen var receptionisten (kvinde) utrolig sød og serviceminded. Hun hjalp med at finde restauranter med mere. På afrejse dagen var receptionisten (mand) halvsur. Han gad dårlig nok hjælpe til med at få bommen ved parkeringen til at virke. Ingen smil overhovedet.
Flot lobby og gode parkeringsforhold. Gangarealet trænger til vedligeholdelse, maling og flotte litografier kunne gøre meget.
Jeg syntes slet ikke at hotellet lever op til sine 4 stjerner. Det er meget dårlig holdt. Og de lover gratis internet på hele hotellet - dette er slet ikke tilfældet, deres internetforbindelse er så dårlig, at der kun er adgang i fællesområdet nede ved indgangen til hotellet. nej
Det havde en god central beliggenhed. Morgenmad var god. Der var god mulighed for parkering dog lidt dyr. Vi fandt to kakkelakker paa vores förste vaerelse. Da vi fik det nye var der endnu et besög om natten af en ny kakkelak.
Morgenmaden var udmærket, og personale venlig.
morgenmaden var særdeles god. Ja, værelset lå på 1.sal lige over for hovedbanegården, der var utroligt støjende, men det værste var benzinosen, som trængte ind i værelset fra alle de holdende taxaer neden for vinduet, der var ikke aircondition, men et trådnetlufthul som ikke kunne lukkes.Der var ingen brusekabine, man skulle kravle op i badekarret, hvilket ikke er nemt hvis man er ældre og lidt umobil.
Gode senge Nøglen til værelset
tæt på centrum. flot morgenbord. venlig personale. ikke hanficap venlig.mangler en rampe ind til hotelet.
Der er ikke nogen udluftning på badeværelse andet end ind til soverum, derfor stank hvor man sover.
Placeringen af hotellet var helt super. Måske et større udvalg i morgenmaden
Hotellet ligger centralt, men i et lidt kedeligt kvarter, pænt stort værelse rigtig godt til prisen
Central placering. Rigtig god, frisk og varieret morgenmad. Det ligger i et dårligt nærmiljø. Lås porten ud til gaden, så de unge rødder ude på gaden i kan komme ind til bilerne.
Det er småt, Ingen luksus eller pral, men du føler dig velkommen, der er rent og tingene funger. Flinke folk i receptionen, god rengøring og Wifi'en virker. En god fornemmelse, som jeg gerne vender tilbage til. En kaffemaskine på værelset havde gjort mig glad. Selv instant coffee er nok.....
Et utroligt venligt og hjælpsomt personale.Dejlig morgenmad ohyggelige gæster. Nej
Persionale Rimlig pris god servis
ikke noget, bortset fra beliggenheden Der var larm fra gaden og der var meget lydt på værelset. Jeg kunne høre naboen børste tænder.....Det var et meget lille badeværelse og det var ikke særlig "lækkert".
Billigt. Rart. At man ikke kan framelde morgenmad.
nemt og bekvemt at finde og fin morgenmad det trækkede fra vinduet, så vi tog et andet hotel i denne uge, vi skulle nemlig derned 2 uger i træk for en operation på privatklinik.
Nice, clean, comfortable, with a very chic, contemporary room design. The design aspect almost made up for the extremely small size of the room (small for folks used to American-sized hotel rooms). A very nice bonus feature was the free mini-bar in the room, though I only used it for the bottled water in it. Internet connectivity is available both wired (which I used) and through WiFi (which I didn't), and is free. There are plenty of electrical outlets for all the modern travelers' accessories that need charging. The booking.com description said that "private parking was available on- site", and this is incorrect: the hotel has no parking facilities of its own at all, and all nearby Frankfurt city parking lots close for entry by 9:00 pm every night. The only alternative, if you return late at night, is to park on the street (if you are lucky to find such parking).