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The staff was very helpful and nice. Although it is not right in the middle of all the attraction, it is still very well located, only a few stops from the city center by tram nr. 11, which stops right in front of the hotel. No free internet anywhere in the hotel. It was a little bit on the expensive side, but I guess we may have been there during an important event in Frankfurt, when most hotels are more expensive.
Convenience to City Centre; also an employee of your establishment stands out as one of the most helpful, considerate and friendly persons in your hotel. Her name is Dorothea Reif, she went out of her way to make our early morning arrival, a pleasant experience by arranging a room right away. Also, several of your staff assisted us in obtaining tickets for the tram - we certainly needed all the help we could get. We found the room a bit small, that would be our only comment.
Hekpful staff. Availability of transport to city centre. Cost
This was our second stay at Motel One in Frankfurt and as for the first stay the experience was great. If I had known Motel One hotels were throughout germany we would have stay at them in the other cities we visited. Rooms could have been a bit bigger
clean, quick & easy loud, buildingsite next to hotel
Clean, inexpensive, good breakfast difficulty getting a taxi
Good location, clean and quiet.
nice design, close to the city had to pay extra for parking
The rooms where clean and cozy. Nothing in particular
The bath room is big comapre to the price, quite clean. the hotel don't supply iron.
God service, effektivt og høfligt. Godt værelse, buffet ok.
Meget fint hotel
Dejlig hotel med en god beliggenhed og et behageligt personale. Alt fungerer godt, det er et sted vi kommer tilbage til hver gang vi er i Frankfurt.
Som sædvanlig fungerede alt som det skulle. Førsteklasses hele vejen igennem.
Reasonable business class hotel Would prefer if there was a bit more lighting in the rooms!
No heat in the room
Originality of the decoration, kindness of the staff
Efficient, friendly staff. They allow you to choose the room design that you like. The rooms are fantastic!
Great idea - free self service coffee machine making excellent coffee, free still or sparkling mineral water to take with you on your day's outing. Easy access to public transport from the hotel, and a cheap bakery next door, so the free coffee + cheap pastries made for a great start to each morning. Small, dimly lit room, basic but adequate. Slow wireless internet.
The design of the hotel and simplicity. The breakfast and food options are asking...need to improve.
very friendly desk personel, high class clean, very good design and comfortable bed. out side of this hotel restoran name is Vapiano is excellent and very cheap
Very friendly and helpful staff and really nice, comfortable and exciting rooms. The rooms have personality and style! Good bed and nice bathroom. They have a very good restaurant (see reviews on Open table), which we didn't try though. Good value for Money Location: it feels a little off and the immediate area was a without charm. Taxi to the city centre is 12-15 minutes and about €12 and going to the Messe (our reason for the trip) took 20-30 minutes (Walking and one change). Nice, but next time we'll stay closer to the Messe and restaurants. Only big dissapointment is breakfast - very average and cost €18
location and the room was good Staff were not very helpful regarding info on the area and not very willing to help when asked for restaurant recommendations etc. Also the bar was only open one night and very expensive
This is, by far, one of my best hotel experiences ever. The staff is amazing. The restaurant is incredible. The chefs take personal interest in the customer. If you do not need to be in the centre of town, I would encourage a stay here. They are amazing.
Excellent service making checkin and checkout a pleasure friendly staff
High quality everything--from the staff to the room facilities/design--wireless internet, place for my ipod. I felt better than at home :) Very cozy hotel with great service and nice friendly people. No
staff, very help full and polite rooms are bit out of date and not corresponde with price during the fair
Staff was very friendly and spoke English. The location, right off the ZOO U6 stop, was very convenient, and it was walking distance for me to the Konstablerwache U5 stop.
The proximity to the zoo and the airport were excellent. We loved the excellent zoo. I have looked forward to this for a long time.
Not much really. 3 stars...lol...more like 1! First Beware! Internet access means they have one old computer in the lobby that you can use, albeit no one else is! They do not have wifi access! Also room was a bit depressing I couldnt wait to get out. Its okay if you are with a few friends trying to save a few bucks...but this is a 1 star hotel. Also...I usually never review but had to for this one.
Location, cheap, good quality Smoking in the lobby
Quite Could have been better if I had stayed in main hotel block
The location was good - close to the UBahn and Strassenbahn, the staff was friendly, and there were free apples in the lobby. The facilities did not match the pictures from booking.com, the room furniture was very old (including a radio that looked like it came from the 70s), the curtains were kitchy/old, and the overall feel was rundown.
Nice spot, Metro just in front of the door, nice people, good beds. No comfort hotel but perfect for a citytrip or conference stay when the conference hotel is too expensive.
location and clean room Rooms need a refurbish
Et dejligt hotel, beliggende på max. 10 min. afstand fra Frankfurts centrum og max. 2 min. afstand fra diverse restauranter. Hotellets personale var behjælpelig og meget flink. Ok morgenmad. Hurtig betjening. Vi var 2 voksne og en teenager og fik et ok værelse, men det var lidt småt, hvilken gjorde at vi havde lidt svært ved at finde plads til vores bagage. Man kan parkere på gaden, men da hotellet ligger tæt ved byens centrum, er det ikke nemt at finde en plads. Til gengæld kan man få lov til at parkere i gården mod et gebyr.
Morgenmaden var super, væreslerne rene og personalet rigtig søde
Da der var optaget på vort normale hotel (Alexander am Zoo) I området, lod vi os "lokke" til at booke det 3-stjernede Hotel Jaguar. Det var en stor fejltagelse!! Stort set alt var under normal standard. Det eneste rimelig gode, var sengene. Mange, alt for mange til at nævne de enkelte. Samtidig tvivler jeg på, at hotellet overhovedet er interesseret I gæsternes mening. En klage vil afgjort være spild af tid.
Det var et meget underdrejet hotel med en service, der grænser til det ufattelige. Vi havde reserveret to værelser, men blev henvist til et fem-sengsværelse - family room. Under al kritik. Det lykkedes kun ved en del pågåenhed at få det værelse, vi havde bestilt. Og manden talte dårligt nok engelsk! Alt for omfattende at besvare