Fordele: "The crew were great! The seats are not that comfortable, it happened that I had 3 seats raw for myself but the armrests were not going up so I could not utilize them and lie down to sleep."
Ulemper: "No internet available (2020). For the my previous flight, a month ago, was the same problem."
Fordele: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"
Fordele: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Ulemper: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."
Ulemper: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"
Fordele: "Klm's consistantly high standards in everything they do."
Ulemper: "Nothing"
Fordele: "Crew were excellent"
Ulemper: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."
Ulemper: "Everything was OK"
Fordele: "very nice crew"
Ulemper: "my baggage was lost"
Ulemper: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"
Fordele: "Crew was great, very responsive and hospitable!"
Ulemper: "more lunch choices, especially choices without dairy products."
Ulemper: "Flight got delayed 30 minutes"
Fordele: "The flight crew was so friendly and the food was really good."
Fordele: "Crew was fantastic."
Ulemper: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."
Fordele: "It was all fine"
Ulemper: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"
Fordele: "Being fed was amazing and watching free TV was great!"
Ulemper: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"
Fordele: "Friendly staff"
Ulemper: "Security check at gate; No priority"
Ulemper: "Need more leg room!!! Larger meals needed."
Fordele: "God komfort og fin service"
Ulemper: "Dårlige høretelefoner"
Fordele: "Perfekt"
Ulemper: "Dårlige høretelefoner"
Fordele: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Ulemper: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."
Fordele: "Friendly and efficient crew. Flights were on time if not even early."
Fordele: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Ulemper: "tough to sit on a plane for 9.5 hours"
Fordele: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Ulemper: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."
Ulemper: "Min kuffert er gået i stykker undervejs, hvem kan jeg kontakte for at klage over dette?? Den er helt ny... Så det er super ærgerligt!!"
Ulemper: "Min kuffert er gået i stykker undervejs, hvem kan jeg kontakte for at klage over dette?? Den er helt ny... Så det er super ærgerligt!!"
Fordele: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Ulemper: "Not happy to pay extra money for my case"
Fordele: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."
Fordele: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Ulemper: "Nothing to say"
Fordele: "kLM staff was great."
Fordele: "Food was excellent, service from staff was friendly, and entertainment options were great."
Ulemper: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."
Ulemper: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Ulemper: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."
Fordele: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"
Fordele: "Sound was broken on my TV set!"
Ulemper: "Called stewardess twice to assist. No response!"
Ulemper: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."
Ulemper: "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."
Ulemper: "They stole my money"
Ulemper: "Dutch sub titels would be nice."
Fordele: "Cabin Crew was awesome."
Ulemper: "Entertainment System was not working and no Non-veg food option in flight."
Ulemper: "Service from airline host Poorly maintained plane Bad food Old entertainment"
Fordele: "staff was fine"
Ulemper: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"
Fordele: "Boarding/unboarding"
Ulemper: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."
Fordele: "Flight was efficient enough and staff were friendly."
Ulemper: "It was delayed quite a bit and more on-time updates would have been appeciated."
Fordele: "Very efficient boarding, fast and professional but warm and friendly. The plane was very clean and quite spacious for a two by two configuration. On time departure and landing and smoothed processing at the other end."
Ulemper: "Nothing to improve"
Fordele: "Flight attendants were friendly, but they only had limited resources to work with."
Ulemper: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."
Pegasus betyder noget som tortur.
Elendigt flyselskab. Bruger det aldrig igen.
Ulemper: "Staff are not friendly, airplane was old and seats were very uncomfortable"
Fordele: "Service, food and entertainment."
Ulemper: "Comfort. Flight was cramped."
Fordele: "One Crew member was very nice, the rest were not so friendly. But overall a smooth ride, and no problems."
Ulemper: "Free food and alcoholic beverages"
Fordele: "Punctuality"
Ulemper: "Comfort and food"
Fordele: "There’s a decent amount of room for a budget carrier. No nickel and dime charges like some similar carriers."
Ulemper: "Seats don’t lean back and felt tight width wise. Lots of busses involved."
Fordele: "Good price basic amenities but all in all a great deal"
Ulemper: "Everything was great!"
Fordele: "Nothing."
Ulemper: "Uncomfortable seats. No free WATER! Weight limit is ridiculous for a international flight. I will never travel with Pegasus again! I will try my best to spread the word on this airline."
Ulemper: "No tv screens. Have to lay for food. Seats dont recline"
Fordele: "Nothing"
Ulemper: "As an international traveler, I'm not aware of international flight times and rules when traveling. Thus, before my flight on the day, I tried to check-in online which was not available. I then checked check in times cut offs and on the website it clearly says in black and white that check in closes 45mins prior to departure. I made it to the Pegasus check in desk 55mins prior to departure, but it was already closed. In a complete frenzy, I ran to the one and only Pegasus agent and she absolutely refused to help me, saying "everyone knows it's one hour before check in". Uhm, no, everyone doesn't;t know, which is why they go and check it out on the website. That caused me not only to miss a flight and lose €120, but I then had to buy another flight for €370!!!!!!!! I now have to fight my way to the top to dispute this case."
Fordele: "Always on time"
Ulemper: "Nothing"
Fordele: "I liked that it's first and last time"
Ulemper: "Everything"
Ulemper: "Crew was rude to all passengers"
Fordele: "Good"
Ulemper: "Not bad"
Ulemper: "Landing was very rocky"
Ulemper: "They stole my money"
Fordele: "The price"
Ulemper: "The mass"
Ulemper: "They lost several passengers’ luggage including mine."
Fordele: "The price"
Ulemper: "The seats"
Fordele: "Friendly crew."
Ulemper: "Not being able to check-in online."
Fordele: "I like to travel always travel with KAKA"
Ulemper: "Late Irritably staff No food"
Ulemper: "My bag did not arrive"
Fordele: "Professional crew paying fit"
Ulemper: "Paying for drinks"
Ulemper: "Late boarding for unknown reason."
Fordele: "The air conditioning wasn't worked good"
Ulemper: "No thing"
Ulemper: "No AC in both aircrafts!"
Fordele: "As noted above"
Ulemper: "Nothing really"
Fordele: "Nothing"
Ulemper: "Flight got delayed Grumpy crow Seats not comfortable"
Ulemper: "Everything is charge money"
Fordele: "Nothing."
Ulemper: "A lot of peoblems with this airlines. I will not use it again."
Fordele: "got there safely and on tıme"
Ulemper: "no free food, as usual."
Fordele: "The flight itself went smoothly"
Ulemper: "I expected to atleast get a glass of water"
Ulemper: "45 minutes delay"
Fordele: "Very nice crew, smooth flight, on time."
Fordele: "Comfortable seats and very clean."
Fordele: "Nothing"
Ulemper: "Everything"
Fordele: "The cappuccino"
Ulemper: "Late departure and late arrival. Huge queues at Gatwick immigration. Too hot throughout the flight - the crew didn't bother adjusting the temperature it was left to the assemblers to complain No in flight entertainment whatsoever Had to pay for a coffee."
Fordele: "Nothing"
Ulemper: "Bad Service , so uncomfortable seats ,"
Fordele: "anything"
Ulemper: "everything"
Fordele: "The crew was nice."
Ulemper: "That we didnt get even a glass of water"
Ulemper: "Pegasus airline did not inform us any delay until we asked. They should make delay information to passengers. Other one is when taxi aircraft to runway, make some strange noise come from celing. Alike cable is rubbing something. Crew should report to mechanic."
Ulemper: "not direct fligth"
Fordele: "Everage"
Ulemper: "Service"