Find billige flybilletter fra København til London Heathrow

Fordele: "Crew"

Fordele: "The service and food were good."
Ulemper: "As a petite person I find the seats in economy class small and cramped. When passengers in front of you recline their seat backs, there is very little room to move, making it difficult to get up and out of your seat."

Fordele: "Nothing to like"
Ulemper: "No entertainment, un friendly crew, terrible food"

Fordele: "Got an upgrade to business class"

Ulemper: "horrible dry croissant for breakfast"

Fordele: "The AC was working well during the flight. Food was so much better than United and crew was very nice and helpful."
Ulemper: "The seats in economy class are horrible, I had to get up every hour for a short stretch. The entertainment system remote control was very sticky, quite disgusting. Good think I carried some disinfecting wipes."

Ulemper: "Children children children....."

Fordele: "We flew Business Class. The crew was professional and attentive. The food was definitely a nice cut above."
Ulemper: "Nothing that I can offer. If I needed to make another trip anywhere ANZ flies, they would be my first choice every time."

Fordele: "Crew was very courteous and helpful"
Ulemper: "More leg room"

Ulemper: "A little more leg room would be great"

Fordele: "Leg room always an issue. Crew really great."
Ulemper: "Gluten free option"

Ulemper: "service was least friendly at this part of my flight"

Ulemper: "Delayed 45 mins making transfer for international flight difficult"

Ulemper: "Terrible movie selection"

Fordele: "Nothing!"
Ulemper: "Food was horribly salty. I got the middle seat between 2 men. One of the attendant s was taunting most of the people who asked him for anything."

Fordele: "The crew was so friendly and professional, on top of the nice plane condition, which made the trip very pleasant!"
Ulemper: "The food standard seemed to be lowered a little bit, but still very well prepared."

Fordele: "On time, friendly and incredibly efficient. Runs just like trains, just at a higher elevation!"
Ulemper: "For the home of Emmentaler I expected a bit more taste from the cheese sandwich."

Fordele: "I like the way they take care of their guests, I have 0 complaints"

Fordele: "Crew was great. Ice cream was fun. Swiss chocolate was a nice surprise!"
Ulemper: "Short flight with no entertainment, no means to charge devices."

Ulemper: "first baggage should be free.....as people travel with 15-20kg hand luggage"

Fordele: "Everything"
Ulemper: "That it wasn’t a flight to Denver"

Fordele: "The view out the window."
Ulemper: "Delayed, no leg room. No refeshments."

Ulemper: "No leg room very uncomfortable"

Ulemper: "Kayak sold me a “lite” ticket on Swiss, but never mentioned that it didn’t include baggage. Even though Swiss is Star Alliance they didng count my Star Alliance Gold status for free bags and didn’t offer an upgrade. Zurich was incredibly hot and the airport didn’t have air conditoning anywhere. The boarding was worse than Ryan Air. The plane was okd and super uncomfortable. staff was rude and not at all helpful. Swiss is definitely a budget air line!!!!"

Fordele: "Good food"
Ulemper: "Economy seats in business. Also baby strollers took ages to come out at Heathrow, should have come to the door, but instead came at baggage claim about half an hour after our baggage, so pretty poor service in that aspect"

Fordele: "Chocolate is a nice touch. Snacks (sandwich) was actually good."
Ulemper: "Seating upholstery needs to be replaced. Faux leather upholstery has cracks. The seat next to mine kept coming off."

Fordele: "Our flight on Swiss was excellent. On time, courteous crew, and loved the morning Croisant and the chocolate. As my wife and I are both retired flight attendants with TWA and American, we tend to notice customer service at all levels of an airline’s operation. Both our flight out of LHR to GVA and our return were smooth as can be. Nice job, Swiss!"

Fordele: "Swiss"
Ulemper: "French unions"

Ulemper: "Boarding started 20 mins late, once on board was moved to accommodate a family to sit together. No objection to them sitting together but how is it possible that they’re in that situation to begin with. Flight was overbooked so crew offering cash to delay for a later flight, which on a Sunday evening is an unappetising proposect"

Ulemper: "I couldn’t take it. To travel to pass through Canada you need a Visa"

Fordele: "We did finally take off for our trip and get to our destination. The movies were tremendous help to pass the time. The food was delicious for hungry tired people"
Ulemper: "The crews rushed passed you and never offered if you needed further. One cup of soda after all those hours waiting left feeling dehydrated. Crews could have been more accommodating as made me feel like I was inconveniencing them instead of happy to assist me"

Fordele: "Great seats,comfortable, food was delicious,good section movies. Friendly staff"

Fordele: "On time and standard service."

Fordele: "I hope this carrier grows by leaps and bounds. The plane was new & clean, the pilots executed flawless takeoff & landing, the flight attendants were friendly to a fault, the plane left on time & arrived early. Round trip Orlando-Venice was $980 round trip. The only niggling detail was the somewhat limited selection of movies."

Fordele: "It was an 8.5 hour flight and we got fed 2 meals, 2 snacks and had lots of beverage breaks! We were delayed a little but it was due to an issue in France, not anything to do with the airplane, and the captain found a solution faster than he had originally said he would (with the help of the tower of course)."
Ulemper: "The legroom in economy is just as bad as you would expect."

Fordele: "Fast journey despite a short delay it arrived on time."
Ulemper: "Felt a bit hectic on the plane, possibly due to other passengers being slow to board."

Ulemper: "Slight delay."

Fordele: "The Swiss airline bit was about an hour late. Weather etc. But such things happen. The flight itself was fine. They even served food and a beer."
Ulemper: "The queues at Heathrow for passport control were long. The non-EU q was awful. Luckily the tube was running all night on those lines we needed."

Fordele: "From my previous flight, the crew informed the flight attendants to LA about my condition. This crew checked in with me every few hours to make sure I was comfortable and had enough tissues and tea to make it through the 12 hours."

Fordele: "punctual and friendly enough staff."
Ulemper: "entertainment and food options were poor and because of the long haul flight once we had a first round of service it was then self serve. I was in a window seat - cld not wake the people beside me and getting up to get water was difficult. Pushed the call button to be told that I cld get it myself!"

Fordele: "Nothing"
Ulemper: "It was put on standby because of overbooking. My luggage did not arrive with me. Next day, getting luggage was a hassle, not convenient."

Ulemper: "Had 1 day for quick trip to London. Two hours through security In Geneva and 4 hours late arrival on Swiss at LHR. I can tell you this, the Geneva Airport and Swiss DO NOT run like Swiss Watches. They both get F's."

Ulemper: "You charge the ticket and my reservation wasn't there!!"

Fordele: "Services"

Fordele: "Nothing"
Ulemper: "My luggage being lost both from Toronto to Zurich and from Zurich to Toronto. Air Canada took nearly 4 days to get my baggage to me in Toronto, as a result of which I was unable to attend a funeral in Chicago. I was lied to over and over by air Canada. The entire experience was horrible."

Fordele: "The ambient being so relaxing felt asleep all the way to Zurich."

Fordele: "Courteous staff,"

Ulemper: "Even one member of the crew was not very nice with my young daughters."

Fordele: "Very little"
Ulemper: "I paid extra for seat selections and then they did not give me those seats."

Ulemper: "Better boarding and entertainment"

Fordele: "The aircraft was barely half full."
Ulemper: "Delay due to fog at LHR, but this is not the fault of the airline"

Ulemper: "Lufthansa burde presse lufthavnen i Frankfurt til at ge bemanding imsilkerhedskonteollen. Kl 6.10 i morges tog det 35 min i business køen og mindst 50 mini economy køen"

Fordele: "flyturen i sig selv var fin men var forsinket."
Ulemper: "Flyet var forsinket så jeg missede forbindelsen til CPH i Frankfurt. Det kan ske. Blev omboket til tidligt fly næste morgen. Sådan måtte det jo så være. Men at skulle stå i kø som business pasager i 55 min for at få hotelvoucher og nyt boardingpass var for meget. Economy havde endnu længere kø. Skikkerhedstjek næste morgen i Frankfurt tog 35 min for business og op mod 1t for economy!"

Fordele: "Flight departed on time. Crew were friendly and efficient"
Ulemper: "Boarding seem to be chaotic, no boarding by group or seat number."

Fordele: "-"
Ulemper: "Will never use Lufthansa again"

Fordele: "As previously stated hated having to go through security again"
Ulemper: "Chocolate"

Ulemper: "Well,my whole trip was an adventure! Problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so i missed the flight and the checked in bag"

Fordele: "The crew was friendly. The seating was ok but dirty floors"

Fordele: "Very Organised and punctual"

Fordele: "Pilot kept us informed throughout the flight."
Ulemper: "Onboard services."

Fordele: "Everything except delay"
Ulemper: "Nil"

Fordele: "Nothing"
Ulemper: "Everything"

Fordele: "Free drinks"
Ulemper: "Plane land on time"

Fordele: "It was not immediately apparent that boarding was in a completely different terminal which was accessible by train, so this lack of info could have cost me arriving in good time as I thought I had sufficient time. I aldo found ground staff at the customer service desk very unsympathetic and unhelpful when I asked for assistance on grounds of ill health. They were quite condescending ."
Ulemper: "Ground staff poor customer service"

Ulemper: "Everything"

Ulemper: "The in-flight snack - choice of two disappointing sandwiches."

Fordele: "Very friendly crew, great seats in economy with lots of legroom."

Ulemper: "Maden er kedelig og der var ingen valgmuligheder."

Fordele: "Evrything"
Ulemper: "Nothing"

Fordele: "The flight was adequate."
Ulemper: "Sandwich was extremely unappetising and there were no hot drinks. The worst thing was that in transiting from the SAA flight to the Lufthansa flight we were obliged to go through security which seems unnecessary. The security staff were awful. Bullying, rude and totally unsympathetic to the fact that having brought water from the first plane to the second plane we had to either drink it or throw it away. One guy in particular, a tall greying man evoked the worst stereotypes of brutal secret policemen. Perhaps he formerly worked for Stasi or he was having testosterone problems. Totally unacceptable behaviour."

Ulemper: "1hr 20 minutes late"

Fordele: "great over all experiance. Don't let the other negative reviews put you off"

Fordele: "The Lufthansa app provides updates on plane status and gate number, etc."
Ulemper: "N/a"

Ulemper: "We were put on standby. We expected our names to be called for seat assignments but we didn’t expect we could just swipe our boarding pass and our seat assignment would show. It’s a nice feature but I didn’t like that it wasn’t clearly explained to us."

Fordele: "All"
Ulemper: "Nothing"

Fordele: "Fantastic staff excellent aircraft"
Ulemper: "5 hour lay over in Frankfurt. Sandwiches are all the same 2 choices on all aircraft"

Ulemper: "Seat!!!!!!!!"

Fordele: "Did manage to get priority transfer which I requested from Dubrovnik but was told. “We do not do those”"
Ulemper: "Rest of the flight was bearable nothing write about. Typical cheap alow cost flight"

Fordele: "Ok"

Fordele: "The change in seat to middle seat, different row for my wife and I was enough for me to think again about a ticket with you"

Fordele: "See above"

Fordele: "The crew was wonderful and this is consistent with my previous experiences with Lufthansa. The salami sandwich provided was actually very good."
Ulemper: "The slimline seats were not very comfortable. I would hesitate to fly Lufthansa's narrow bodies for flights greater than 2 hours."

Ulemper: "Absolutely perfect."

Fordele: "The staff were all super helpful and friendly! Pleasure to fly with!"

Ulemper: "4/4 flights with involuntary stop-overs were delayed, causing 4 panics and 2 missed flights. Given their proclivity for busing passengers to distant planes in Herman efforts, a 50-minute allowance for changing planes, when added to the frequent Kate departures, is just not sufficient. They should acknowledge it and sell only flights that allow for 80-90 minutes in the airports that are so woefully managed (eg, Frankfurt and Munich). It’s back to BA for me!"

Fordele: "the on time scheduled departure"
Ulemper: "the long complicated walk to terminal"

Fordele: "All was good."
Ulemper: "All was good."

Fordele: "All the staff were friendly and the complimentary food and drink snacks was lovely."
Ulemper: "Our flights were delayed both on the way there and back"

Fordele: "friendly staff"
Ulemper: "poor sandwhiches, dry bread. Lost my suitcase when arriving in Billund - got it late next day"

Fordele: "friendly service"
Ulemper: "poor sandwhiches, dry bread"

Fordele: "DID NOT LIKE MY LUGGAGE GOING MISSING! IT'S STILL MISSING AND, AFTER RECEIVING PROMISES OF DELIVERY TODAY, THERE IS NOW NO RECORD OF MY LUGGAGE!"
Ulemper: "DID NOT LIKE MY LUGGAGE GOING MISSING. IT'S STILL MISSING AND, AFTER RECEIVING PROMISES OF DELIVERY TODAY, THERE IS NOW NO RECORD OF MY LUGGAGE!"

Fordele: "The seats and space was ok. Exit from the plane was directly opposite the passport machines and the exit."
Ulemper: "The flight was very late leaving meaning I arrived in London over an hour late! With knock on problems!"

Fordele: "Usual good service for economy class on this airline"

Ulemper: "Refusal to board as our flight was a few minutes landing"

Fordele: "Pleasant efficient crew and although we had a late departure the pilot made up the time and we did not miss our connection"

Ulemper: "None of the flights arrived on schedule. That caused other problems. Overall the trip was terrible. Not sure if I will fly lufthansa again nor recommen."

Fordele: "Lufthansa når det er bedst - turen var en bevidst fravalg af Airfrance der også flyver fra København til Alger - og dette fravalg kan anbefales, hvis man ikke har svært ved at komme tidligt af sted..."
Ulemper: "N/A"

Fordele: "SAS når det er bedst - for det var faktisk SAS der lagde fly og personale til..."
Ulemper: "N/A"

Fordele: "The staff was helpful and courteous"

Ulemper: "Friendlier crews"

Ulemper: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."

Fordele: "Salimos a tiempo . El business es muy confortable"
Ulemper: "La comida horrible . No se limpian los baños"

Fordele: "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
Ulemper: "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."

Fordele: "Comfort"
Ulemper: "Wifi on klm"

Ulemper: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."

Fordele: "Great atmosphere, crew was excellent!"
Ulemper: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."

Ulemper: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."

Ulemper: "When its rain we shouldn’t walk to the air plain"

Fordele: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"

Fordele: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Ulemper: "Not being to help on the ground in Copenhagen with delta issues"

Fordele: "Comfortable seat, great crew."
Ulemper: "Flight delayed, no USB port and no entertainment"

Fordele: "The crew was great. The soecial meal request was hadled well despite oversight."
Ulemper: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."

Fordele: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"

Fordele: "Seat was comfy and spacious for economy class"
Ulemper: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."

Fordele: "Nice staff and no delay"
Ulemper: "Instead of crisps maybe a bit of cheese or crackers"

Fordele: "General flight journey"

Fordele: "Seat was good"
Ulemper: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"

Fordele: "Crew was ok."
Ulemper: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Fordele: "The crew"
Ulemper: "Seat comfort"

Fordele: "Nothing!"
Ulemper: "We were told they were holding our flight, we ran 3 terminals and they’d already left."

Fordele: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Ulemper: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Fordele: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

Ulemper: "Larger meals."

Fordele: "God komfort og fin service"
Ulemper: "Dårlige høretelefoner"

Fordele: "Perfekt"
Ulemper: "Dårlige høretelefoner"

Ulemper: "Not enough leg room"

Ulemper: "Min kuffert er gået i stykker undervejs, hvem kan jeg kontakte for at klage over dette?? Den er helt ny... Så det er super ærgerligt!!"

Ulemper: "Min kuffert er gået i stykker undervejs, hvem kan jeg kontakte for at klage over dette?? Den er helt ny... Så det er super ærgerligt!!"

Fordele: "Overall booking and airport was ok. Food was also actually quite good."
Ulemper: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."

Fordele: "Shirt flight but well catered, boarding was efficient and quick."
Ulemper: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Fordele: "Good entertainment options. Nice flight attendants"
Ulemper: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."

Fordele: "Food was excellent, service from staff was friendly, and entertainment options were great."
Ulemper: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."

Fordele: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Ulemper: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Fordele: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Ulemper: "That it didn’t happen."

Ulemper: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Fordele: "Norhing"
Ulemper: "They have mabaged to lost my luggage"

Fordele: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Ulemper: "there was no lounge close to our departure gate"

Fordele: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"

Ulemper: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"

Fordele: ".Very much on time with pleasant service."
Ulemper: "Can nit find much fault fir a short run!"

Fordele: "The flight crew was nice. Plane departed/arrived on time."
Ulemper: "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""

Fordele: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Ulemper: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."

Fordele: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Ulemper: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."

Fordele: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."

Fordele: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Ulemper: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."

Ulemper: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."

Fordele: "Very little if any."
Ulemper: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."

Fordele: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Ulemper: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"

Fordele: "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
Ulemper: "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"

Fordele: "Meget søde, venlige, hjælpsomme og smilende stewardesser"
Ulemper: "Under COVID-19 omstændighederne, lader det sig vel ikke gøre, men en kop varm kaffe på en kl 0600 afgang, ville have været prikken over i’et"

Fordele: "Andre det ikke"
Ulemper: "At vi fik ordentligt besked om vi får en voucher da vores arangement på Færøerne var aflyst"

Fordele: "Sæder og besætning ok"
Ulemper: "Forsinkelse aflyste afgange og mere forsinkelse i flere timer. 7-8 timer, hvor man har siddet i lufthavnen 2 timer inden afgang i forvejen. Og bliver bare tilbudt en madkupon på 75kr..."

Ulemper: "Terrible airline, they charge for everything, but don’t give the client good service. I was yelled by a worker because I was having difficulties scanning my bag at the self-scanning-and-uploading-your-luggage that you pay $100 dollars extra Per bag. I don’t like this airline."

Fordele: "See previous note about lost bag."
Ulemper: "See previous note about lost bag."

Fordele: "Excellent and professional crew members"
Ulemper: "Nothing, the flight was smooth, most enjoyable"

Fordele: "The crew was amazing but delays upto 2 hrs"
Ulemper: "Nothing as not in control"

Ulemper: "Udkald til gate, hvorefter vi stod 15-20 min. uden info om forsinkelsen. I fly vidste man ikke at vi havde købt breakfast hjemmefra, men vi fik det da uden problemer alligevel. Men brød kun budt én gang og kaffe 2. gang langt senere. I Malaga ventede vi næsten en 1/2 time ved bagagebånd."

Fordele: "N/A"
Ulemper: "Et halvtomt fly med en aldrende besætning der klart havde været for længe på arbejdsom kun havde fokus på at blive hurtigt færdige med pligterne så de kunne komme til at pludre med hinanden."

Fordele: "N/A"
Ulemper: "N/A"

Fordele: "Stille fly godt sæde."
Ulemper: "Wifi virkede ikke eller kostede Xtra. Man fik ikke en gang et glas vand."

Fordele: "At jeg kunne ligge ned og sove"
Ulemper: "Sov hjem og fravalgte første servering på business. Der var også en større flok amerikanske gæster som dog valgte at feste igennem på turen - da jeg vågnede var personalet godt trætte af alle passagerer og da jeg ville have lidt i pantryet var det pakket ned 2 timer før ankomst - sikkert for at lukke førnævnte fest - men det retfærdiggør vel ikke at de øvrige gæster også har indløst billet til business og den service der betales for."

Fordele: "Da vi først var kommet ombord på flyet gik tingene sin vante gang... ellers var der ikke meget hoved og hale på noget som helst."
Ulemper: "Men hvorfor annoncerer man at flyet skal board 1 time inden det sker, så passagererne kommer til at stå i kø unødig lang tid. Flyveren var 1 time forsinket på Flightradar24 og også i virkeligheden!!! Det var ikke noget groundpersonalet ville ud med, så alle annonceringer gik efter tidsplanen - den originale med altså en times gap! SAS find jer en mere kvalificeret partner i Athen, da det er var helt hen i vejret og dårlig service."

Ulemper: "I was"

Ulemper: "Last plan of the day waits for all transit passengers! Never take the last plan out of SAS hubs anywhere if you want to avoid delays..."

Ulemper: "Seats were horrible, tiny , cramped"

Fordele: "Stewardess assistence"
Ulemper: "Delay without other notification than the expected change of departure and loooong wait before boarding"

Ulemper: "We were traveling with two kids, and one of the kids drops some bread on the floor of the flight. One of the crew is angry to us about this, which makes us very uncomfortable."

Fordele: "Samme som på hjemturen - sæderne var bedre ude i siden"
Ulemper: "Ingenting"

Fordele: "At når det bar noe som var mistenkelig så var det ikke noe alternativ, skift fly"
Ulemper: "Å måtte skifte fly"

Fordele: "I slept the whole way through"

Fordele: "This is obviously a very well-run airline. Boarding was efficient, the crew were warm and professional, and the overall feel of the aircraft was very Scandinavian-cool. I was most impressed with the meal service. We were served twice on our 9 hour flight, and both meals were hot, healthy, and the best I’ve had during a flight. The passenger in front of us was having a hard time with her sinuses, and the flight attendant (whose name I wish we had gotten) was very attentive and concerned for the comfort and well-being of the passenger. She insisted on doing anything she could to alleviate the woman’s difficulty. It is clear that the crew care about the passengers’ experience."
Ulemper: "We were unable to sleep at all during our overnight flight and landed pretty exhausted. Our seats were comfortable (complete with a moldable headrest to keep your head from bobbing around) but we felt too upright to fall asleep. The passenger in front of us reclined, but we were concerned about reclining into the already tight space of the passenger behind us. So we weren’t able to sleep, despite trying to get comfortable/somewhat horizontal. It seemed to be a mixed bag of asleep and awake passengers on the flight, so some people were unaffected by this issue."

Fordele: "On time, easy boarding"
Ulemper: "The flight was nearly full and everyone seemed to have at least two cases. This caused lots of jostling for space in the lockers"

Ulemper: "Expensive rates on luggage"

Fordele: "On time, clean aircraft not too full!"
Ulemper: "Boarding was a little rough as the announcements in groups to board was not clear and lots of people got in line that should not have. - causing delays and frustrations. Handled poorly by gate team"

Fordele: "Crew were excellent, had a row to myself, luggage turned up quickly"
Ulemper: "No landing cards given!"

Ulemper: "Not enough characters to express my disappointment."

Fordele: "The airline staff were so positive and friendly. Really made the long trip easier."

Fordele: "This wasn't a very long flight and I didn't eat or drink anything so there isn't really that much to say. But I can say that nothing was a problem at all"
Ulemper: "There were no problems"

Fordele: "Pleased with everything."

Fordele: "Real meals"

Fordele: "Good experience. Nothing extra-ordinary. Only complimentary tea, water and coffee."
Ulemper: "Flight arrived on time."

Ulemper: "This flight did not occur due to delays."

Fordele: "Super"

Fordele: "boarding is different and they were talking over pa announcements at heathrow so you could not hear what to do. you go through one ticket agent to the down stairs to another ticket agent. everyone knowing what to expect crowded around the second ticket agent and there because of that forget about boarding by row or zone you couldn't get throught the crowd. plus the second ticket agent was right next to the downstairs escalator so people coming late got on before us."

Fordele: "Personalet var sådan set op og festede meget over at en kollega havde sidste tur inden pension. Desværre holdt de den kommende pensionist på business, så hvem det var der blev klappet af er stadig et myserium. Men hyggeligt at være med kabine personalet på arbejde"
Ulemper: "Gamle reservefly, hvor der mangler både det ene og det andet samt en 10 år forældet komfort. Når der sættes reservefly ind af væsentligt lavere kvalitet end den vare, som man forventet køb, så bude der være en eller anden form for kompensation. Forøvrigt glad for jeg ikke havde indløst business på denne tur da det i grunden havde været at betalte dobbelt for forventelig komfort på en moderne SAS Plus."

Fordele: "The food was very good surprisingly"
Ulemper: "Again the seats are too tight and they should not be allowed to recline"

Fordele: "Extra opmærksomhed i Plus class."
Ulemper: "Kort nattesøvn."

Fordele: "Meget smilende og godt trænet personale. Tommel op"
Ulemper: "Sandwich under al kritik. Meget dårligt udvalg"

Fordele: "Ekstra ben plads uden omkostning, hvis man er hurtig med check-ind. Gratis kaffe."

Fordele: "Super imødekommende kabinepersonale"
Ulemper: "Manglende information omkring hvorfor hjemturen blev med transit over Stockholm."

Ulemper: "Staff was not properly trained in flight protocols."

Ulemper: "to realise at the airport that they will charge me 70 EUR for one luggage for one way only is outrageous! it wasnt clear at all that there wasnt luggage included in the price of the ticket... all of my previous tickets bought via kayak and priceline were also with luggage included and we have understood the given price as including luggage! i find it very negative and very bad experience and feel robbed, this is not acceptable business approach. my suggestion is that you will refund me the extra cost for the luggage. thank you."

Fordele: "ingen bagage drop før SAS bemander indcheckningsskrankern to timer før take off. Vi var flere som hang timevis i hallen m indcheckning. Heldigt at der ikke var forsinkelse!"

Fordele: "personnel is very courteous."
Ulemper: "cofee is terrible."

Fordele: "On time and smooth travel."
Ulemper: "No choice in dinner items."

Fordele: "Fabulous"

Fordele: "The dinner was great!"
Ulemper: "The variety of movies was more limited than I expected."

Fordele: "Comfy and good movies!"

Ulemper: "sas online system needs to be overhauled and user friendly. one sas phone agent not helpful, called back and the agent was very helpful"

Fordele: "Efficient and comfortable"
Ulemper: "The quality and choice of food to for more healthy options"

Ulemper: "Plane was delayed"

Fordele: "Good crew."
Ulemper: "Install AirShow for flight tracking."

Ulemper: "Short term for the transfer"

Fordele: "The price and route were convenient."
Ulemper: "Very little service from the crew. Lukewarm, almost cold coffee, no water over 10 hours. Terrible movie sound. Not much video selection. People in as aisles ALL the time. Ugh"

Fordele: "Small plane but comfortable seats with enough space"
Ulemper: "Very stressful transfer - 30 mins are not enough"

Fordele: "Good on time flight"
Ulemper: "Not much, small plane for a short trip, everything was fine"

Fordele: "Crew was great!"
Ulemper: "Selection of complimentary beverages is very much lacking."

Ulemper: "More cofffe"

Fordele: "comfortable"

Fordele: "The flight WRO to WAW is very short, less than 1h. The seats are comfy and overall the flight is good. They even serve drinks and distribute candy, which is nice."

Ulemper: "The plane was so hot!"

Ulemper: "More communication about flight delays at the airport."

Ulemper: "Flight got cancelled in the last minute, information was scarce"

Fordele: "The aircraft, specially the seats, the crew, the pilot and the service during the whole flight"
Ulemper: "N/A"

Fordele: "Entertainment"
Ulemper: "Very poor English for rhe crew. Not all of us speak Polish. Unpleasant crew, like they are doing you a favor."

Fordele: "Arrives on time. Speedy boarding. Polite staff. Smooth flight."
Ulemper: "Leg space in the seat is very tight."

Fordele: "New plane with charger available at every seat even in the economy class. Clean interior, polite crew"

Fordele: "Everything"

Ulemper: "the flight was delayed"

Fordele: "calm"
Ulemper: "the above"

Ulemper: "Because LOT flight from Lviv was late we did not make the connecting flight to New York and had to spend the night in Warsaw."

Ulemper: "The crew barely spoke English, only polish and didn’t care about you if you didn’t speak polish. The food was horrible and tasteless. And my suitcase was broken into and my packet of cigarettes was ripped apart and half was stolen"

Ulemper: "My whole ticket was determined and I had 2 transfers from Copenhagen to Poland and my language was missing and still not found"

Fordele: "Brand new plane, very smart albeit plasticy and clunky. Professional staff. Very helpful when I had a specific personal request at the booking office. Flight crew were not constantly trying to force us to buy things or making announcements every 5mins like some budget airlines I could name. Flight was 30mins early so no problems there."
Ulemper: "Warsaw Airport is terrible. Not enough seats in the departure longes. Not enough choice for shops. Not enough toilets for the volume of passengers."

Fordele: "We made it there and the staff in Warsaw were very helpful."
Ulemper: "The staff in Paris were late rude and overall not helpful. The plane was delayed an hour we have no idea why. The plane was very old and the crew serving from Paris to Warsaw were not helpful."

Fordele: "Food was great and aircraft was new Fast track lane in WAW was really fast - saved a lot of time"
Ulemper: "No online checkin offered No lounge offered, even for a fee Luggage was not tagged priority No priority boarding offered Service quality onboard was a bit variable"

Fordele: "The crew was very friendly and helpful."

Fordele: "Sparkling water"
Ulemper: "LOT lost my bag!!!"

Ulemper: "Delayed"

Fordele: "the crew was great and nice. it was a really long flight and the captain explained the route clearly."

Fordele: "Flight was an hour and a half delayed. Usually I love LOT, but the delay made everything worse when I just wanted to get home"

Fordele: "Plane is comfortable"
Ulemper: "Crew is not very friendly. Security personnel downright rude"

Fordele: "It was on time and they did not loose our bags"
Ulemper: "After boarding we sat for 10 min before take off but arrived on time so all good"

Ulemper: "Personal entertainment is buggy"

Ulemper: "Terrible old plane, with tv that don't work and are from 50s. Food was really really bad"

Ulemper: "It was connected flight and was delayed had to run through the entire airport with no chance to buy a butltle of water. I'm over 60 years old and this was horrible. The flight and crew were excellent."

Ulemper: "This plane is never on time. Count at least 45 min delay. I avoid this airline. Take their tickets only if they are significantly cheaper than the competitors."

Ulemper: "I'm still on this roller coaster! Initial flight delayed 3 hrs. Missed connection in Warsaw. Got on another flight with its own connection Munich then Sofia and about to miss that connection too because this flight is also delayed for no reason. Lot app doesn't work. Customer service is horrificly slow and their phone number had me on hold for over 40 min after which dropped my call"

Ulemper: "the flight was 2 hours delay and messed up all the arrangements we have to be picked up also the whole plans needed to be changed and inconvenient for the person supposed to pick us up from airport"

Fordele: "service was good"
Ulemper: "stron delay (more then 2 houres)"

Fordele: "low cost service was good"

Fordele: "The crew was ok"
Ulemper: "LOT planes were late to both directions to the place and 2 weeks later from the place. When we flew with my little daughter - toddler to the destination the plane was late and as a result we were late to another plane, so they sent us to the same destination country but to the different place and then I had to find out were to go further while our luggage was lost (found in 3 days). When we flew back, the plane was late once again and I was told that we might will be left until next day morning, so lots of nervous and stress. The food provided was very poor as well - basically just small chocolate bar and water, tea or coffee, so if you are hungry it would not really help you."

Fordele: "Nice flight crew, decent food available for purchase."
Ulemper: "I purchased my ticket through Kayak on priceline.com In the description of the fair it was specifically stated that I'm allowed 1 checked in bag. The airline did not send me the standard check in and flight information email, so when out of concer for my flight, I logged in a few hours before to find out that all the good seats were already taken. When I then proceeded to online check in, I was dumbfounded to find out that I do not have any luggage allowance. When I called their English language help line I was connected to a prerecorded message and then promptly connected to a Polish speaking person. Lucky for me I speak some Polish, but if you do not you would have a problem. The person then proceeded to inform me that the flight from Poland to London that I was taking is considered by the Polish airlines as a local flight and for that reason I'm not allotted a free checked in bag. I fly a lot all over the world and this is the first time something like this has ever happened to me. I will now permanently stay away from Lot. They shouldnot be considered a major airline, but a cheap flight air. This way when booking a flight you would know to not expect much from them."

Fordele: "Service was very good"
Ulemper: "The cabin was quite warm; a bit uncomfortable."

Fordele: "I liked every thing the crew was exelent"
Ulemper: "Dislike to crowded"

Fordele: "The flight was smoothe"
Ulemper: "Boarding was a mess and is always a mess"

Fordele: "Lot of leg room in the emergency exit row. Though they don't let you have bags there."
Ulemper: "No entertainment! Though it was only a two hour flight."

Fordele: "Thank you very much"

Fordele: "Nothing"
Ulemper: "Gate staff gave my seat to someone else and stuck me in the back of the plane. They were pretty rude about it."