venligt personale i receptionen og gæste-service. lobbyen signalerer kvalitet m.v., men værelserne er af en lavere standard, dog acceptabel.
lokal beliggenhed. Venligt personale. Flot hotel. God parkeringsservice Dårlig ekstraseng.
Omgivelserne var utroligt flotte.. Værelserne svarede ikke til Hotellets øvrige udseende. Værelserne var små og slidte.
Pæne store værelser. God service og en fin beliggenhed. Ærgerligt at hotellet indlogerer gæster i værelser, der har været anvendt af rygere (hotellet er rygefrit) - vi måtte flytte 2 gange.
Hotellet ligger centralt i San Francisco - lidt for centralt vil nogen nok mene. Flot gammelt hotel med en fin historie Kvarteret som hotellet ligger i, er mere end tvivlsomt. Helt klart i den forkerte del af "Market". Mange hjemløse og gade"handlere"...
The best thing about this hotel was that they offered cookies in the late afternoon, and all day tea/coffee. Room and beds are small. No air conditioning in the room. In room coffee was not replenished. Bathroom very outdated. Room service did not clean the room, all they did was make the bed. The elevator is old and frightening. Staff is very curt with guests.
The room was adorable, spacious, clean, and comfortable. The staff was super friendly. The 24/7 coffee and water was a nice touch as were the 3pm cookies. The hotel and experience overall far exceeded my expectations.
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Kind staff Too small room than the price I paid
The continental breakfast was nice (nothing amazing, but a decent selection). Free WiFi was a good feature (but it is too slow to stream anything). Location 10 minutes from a BART was convenient and two blocks away is a nice strip of small restaurants. This was NOT a 3.5 star place. It was dated and the room was small and there was no air conditioning. I know the Bay area does not get hot often, but it meant to stay comfortable you had to keep your window open and that meant hearing traffic all night.
Nice staff and clean hotel. Very nice complimentary breakfast. entranxe and lobby area tastefully decorated. Inadequate closer space & barely any drawer space. Very short sink in bathroom. Sink is fine for people 5'6 and below. Room was very stuffy due to small size so window needed to be cracked open. Problem with window being own is lots of noise outside.
Wonderful, responsive staff. Room was a little small. Breakfast was very fresh.
This guest did not leave comments about this hotel.
Tiny roomNoisy , No ac Expensive Parking
Good continental breakfast, helpful staff, complimentary cookies that were tasty, clean room, eco-friendly, microwave/fridge/silverware in room No central heat/AC, street noise
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The location of this hotel within the city Complimentary breakfast Amenities Hotel Staff
Room had at least two flies at all times. Sheets may may not have been changed. Restaurant food was like pay x4 the price of Denny's but the same quality
Rooms looked fairly newly renovated. Homeless receive free services next door so they're everywhere and they're aggressive. NOT a place I'd bring a family to stay if enjoying SF.
Staff was very friendly and helpful.
Parking garage is $45 Small restroom and no fridge
Rooms are clean, communal areas are clean. But its a basic stay, good for if you need to be in the area and do not require more than a comfortable bed. Location not ideal. Far from downtown. Room was made daily, though we expressed that an attendant should not enter the room (not a big deal).
ThemIss come into your room even when the privacy sign is in. She didnt eve knock just barged right in! Not comforting if your trying to leave your room at all while on vacation.
Typical chain hotel amenities, and comfy bed. Good location. Housekeeping came in the room at 7am to me pushing them out saying come back later. If she had it her way she'd clean around me and make me into the sheets go get her job done. Hidden fees. Add $100 extra to your bill for "taxes and other costs". Parking is $50 a night
Staff was excellent. Area of the hotel. Not an area I would walk around.
Cleanliness and comfortable beds. Friendly staff. Nice view of the city. Close to BART and muni. No refrigerator and microwave in room. Homeless people near the area.
Increased price at booking by 15%. Quoted price $135/night became $220 after increase, taxes, and enormous $42 parking fee. Tried to cancel, they wouldn't allow that.
The staff and restaurant were excellent Being a guest and having to pay extra for parking. Makes staying in the city to expensive because you don't really want to walk anywhere in that area at night
Ved ankomst havde de på trods af bekræftelse på booking givet vore værelser til at forlænge et ophold for en gruppe gæster. Vi fik anvist et "søsterhotel" af væsentlig ringere kvalitet og to sammenhængende værelser uden dør imellem. Efter et noget ophidset døgn blev trådene redt ud næste morgen og vi fik en væsentlig prisreduktion på hele opholdet - men at love bookede værelser væk!!!???
The set up of the hotel was great. There is a heated pool on the middle, with swimming up until midnight. You can still swim even when it very cold outside. All the room doors face each other, which makes for a fun, friendly atmosphere. The eatery on site is AMAZING! I'm not kidding when I say this, it was probably one of the best places I've eaten. It's filled with old record albums and has a cool, sexy vibe. My husband was playing in a show/concert that night so we were all able to walk to the Regency Ballroom...it's very close. To have free parking right outside so you have access to your car is almost unheard of and very convenient. This is the place for fun, and they do quiet everything down after midnight. Don't go here for peace and relaxation though. It is not for that. It's for fun swimming, good accommodations, location, eating and enjoying life. The staff was amazing and we really appreciated them being so nice and welcoming. They seemed genuinely happy to see us..for real! For a fun night out in the city this is now my go to place and if that's what your looking for this is the best spot. I also saw a bunch (I mean about 5 groups) of bachelorette parties. This a super place for that and for eating brunch or going out for drinks. Only drawback is it could use some minor updating, but not enough to not want to stay there. It's overpriced a bit but so is every place in SF. It's worth the money so get your bathing suit, or not, and go rock out!
Hotels eco efforts and the super staff appreciated. Windows can't really be shut tight so the heat and noise can be an issue.
Hotel has a nice out fashioned look to it. It was well maintained and clean. The hotel provided a very simple complimentary breakfast. The hotel is located in a bad neighborhood so we didn't really feel safe walking outside it. The price was too high given the quality of rooms and location.
I like to be serviced with the good manner by chinese room cleaning women. They all are really good.
Very clean, comfortable beds, nice washroom, refregerator, close to seaside. Brekfest poor, self served at reception.
Restaurant/bar Walking from Bart to hotel the streets were littered with crack heads and heroine users. Dozens were using right in front of us and some were passed out with needles in their arm. One was passed out in front of the lobby enterance. Also, hotel bar and restaurant closed on Sunday and Monday.
The staff were great - very friendly and very helpful. The hotel is surrounded by gangs, drug dealers, prositiutes, homeless people, drunks and drug addicts. Quite the walk home. An overpriced motel in a bad neighbourhood,
Very friendly and individual stuff members. Very cool ambient.
chocolats in the front desk not so good neighbourhood
the woman on the desk was extremely helpful and understood when we had to leave a day early. This place is in the middle of the downtown area. It has many homeless and beggars and we felt unsafe, especially at night. Coming from NZ this was a culture shock and was difficult to come to terms with. However we were safe, car was untouched and all was well. This is entirely due to the great staff vigilance. I want to thank them.
The staff was nice. Location, Thin Walls, No TV Channels, Leaky faucets
The neibourhood is not so bad, like the guest reviews wrote. The Staff looks very criticly who enter the building. We feel us save.
Unbelievable customer service! We were able to leave our car here, after check-out, while we ran the Nike Women's Marathon 2010. We returned at ~ 3:00, cold and wet, to pick up the car. When we arrived, we were shocked to learn that they had held our room for us and let us take hot showers before heading home! That really made our day. As we expected, the neighborhood is 'iffy'. And noisy.
close to busline manager very friendly and helpful.
good location older worn out building
The room looked and smelled like they just used cheap carpet powder. It had bedbugs and the staff was very rude!!
Only dislike was the fluctuating water temperature while showering.
The price and the free parking. Terrible internet service that did not work most of the time. Stairway smelled like urine. Rooms were kinda gross looking.
It has HBO I think this hotel should be removed from booking.com. It is in a scary area, and: we couldn't sleep because there where men hanging around in front of our rooms' door for all night, and both rooms next to us where full of men talking loud and screaming. We felt scared and left the hotel in the middle of the night to find another hotel.
good location, almost in downtown, big clean room hotel has only limited number of park places so if you come late (as we did) you must park on street which isn't for free.
No hot water for showers both mornings. Very loud, hard to relax and sleep. People talking loud, parking garage is below the rooms and not covered so you can hear people taking, car doors slamming, cats coming and going etc. The empty the garbage dumpster between 5am and 6am through the garage and that is very fricking loud. Walls are very thin and toy can hear people talking in the next room. Not a place to get rest and relaxation. Parking lot is small and you will most likely have to park on the streets which are full of homeless drunks and druggies.
Room was clean very well and staff very helpfull good value for money. no
check in was a breeze the cockroach on the pillow .
room was very big and clean, staff friendly. Its not a brand new hotel but everything was clean. good value. the area is not great, but safe during the day. if you travel by car you are safe anyway, wouldn't recommend walking at night there.
Close to everything, price was perfect!
Everybody was very nice, and I could take the pubic tranportations easily. The elevator was not clean
Crack needles and graffiti
They give you your own roll of toilet paper... Everything was dirty! The walls were disgusting. The bed was hard and covered in plastic. The bathroom... I'd rather pee in the street, like everyone else was doing. There are windows in the bathrooms on the first floor. Had some chick crawl through the window into the men's stall right before I was about to do my business. you have to step past transients fighting to get to the door, and wait to be buzzed in. There is no parking. Unless you want to park three blocks over and carry your stuff. Wouldn't recomend that. There were needles and razor blades on the street behind this place. I wouldn't recommend this place to anyone.
This place is a hole; no way to describe how bad it was. Just stay away.
location most hostels I've stayed in were nicer. apparently they got new locks on the doors, counter to other older reviews, they seemed capable. noise was horrible, all night.
My money back it was scary and disgusting someone riding a bike up and down the hallways drug addicts hanging out from the front door to the hallways all nite no peace The whole experience you should be ashamed to even offer such a non refundable dump I want my refund
Communal bathroom without a sink
There was a bed. No parking. Room was tiny. Bed had blood stains on sheets. Shared bathrooms were disgusting.
We did not stay we ended up finding another hotel and leaving this one. Everything
Do not stay here under any circumstances. Room stank and had no bathroom only 1 sink. Disgusting corder view outside window full of garbage and bird poop. Window couldn't lock. LOUD banging occurred in the hotel ALL NIGHT. Public restrooms and showers were filthy and nasty like out of a horror movie. Do yourself a favor, pay a little more and say at another hotel
Nothing. Just the position was fine because central 1. People playing music at night. 2. The bed was dirty 3. The bedroom was dirty 4. The shawer was with no soap handling
Location No tv
We couldn't fall asleep for hours because the walls were so paper thin. We had to open a window because the rooms were so small that we became claustrophobic. We left the next morning with tons of bug bites. Not to mention, we paid $75 for this room, and got a way better one on our travel for $50.
Amazing pizza place a block or two up. Location and staff. Clean sheets. If you plan to be out of the hotel ALL day and just sleep here, it's good. Parking was HORRIBLE!!! Rundown, dirty. Didn't keep people quiet in rooms when they were yelling and laughing and loud till 5 in the morning.
The staff was great! Also right by Rusty's Southern which is hands down the friendliest bar/restaraunt I have ever been to. The food was amazing! Location - homeless people harass you for money early in the morning and after 9pm. They line up on Eddy and Hyde. Terrifying of you're a girl walking alone.
Our neighbor had a fight in the hallway with a staff member. Not very nice staff, except one. Bad neighborhood. Okey location.
The store right next to hotel was convenient for water and small snacks. It was also pretty close to alot of restaurants and bars. The first room we were given wasn't even cleaned up from the previous travelers. The second room while overall a better room still felt small but it fit our needs. The mini fridge didnt work and we told the staff this and were met with "did you try plugging it in the othet outlet" it was never replaced or looked at. They also didnt have hotel parking instead they made me park at a different hotel right down the street , which one guy in particular was incredibly rude and charged me double the rate for 2 days then his other coworkers wich only charged me a normal rate for 3 days. Either way I wont be staying here again.
the hotel stuff was very friendly and the room was nice and clean, the breakfast was ok the sourrounding of the hotel was very bad, lots of homeless people and strange people, better to be at the hotel before darkness