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Breakfast was fine Location was good Parking was too expensive. Elevator was slow, stinky and dirty Wifi was slow
It is a very clean and bright hotel, nicely decorated for Christmas. Sound proof walls. Cozy room. Good free breakfast. One of the cheapest decent 3 star hotels in SF. Free WiFi. The parking garage experience was AWFUL. very narrow and low ceilings, with many poles in the way that made it very hard to maneuver. I drove a friend's Ford Explorer which ended up getting multiple dents and scratches from hitting the poles to avoid hitting other cars. If you have a van or truck, DO NOT sTAY HERE. The extra money I saved by staying here ended up costing $500+ in damage repairs. Also, the night staff at the hotel was rude and unhelpful.
Location was awesome. Staff so very friendly. Traffic noise at night
Location close to most everything
Clean, comfy, big room, good view, nice beds Slow wifi, pay for parking $26, expensive $300 a night, ugly carpet, pop corn ceiling
Comfortable stay. Lovely staff. Enjoyable full, free breakfast. No black out curtains in the room.
I love the breakfast. Not much I can say bad.
Considering everything around the area is expensive this place wasn't too bad. If all you need is a room in something that looks halfway ok, it will do the job. Nothing flashy but I do give them credit for at least serving sausage, eggs and waffles with the breakfast. Nothing too bad to say except the front desk people being a bit disengaged but they got the job done. No cool extras like gym, pool, etc. Im sure that's to be expected in a crowded city.
Really great location if you're going to go to Fisherman's Wharf or Ghirardelli Square. Room was pretty good-sized. The woman at the front desk lied to us when we checked in and told us she couldn't take our travel visa because it was against company policy. When we checked out in the morning, another woman told us that she couldn't take it because our bank would overcharge us and she was just protecting us (which was not even close to the story the woman told us the night before). She insisted on taking another card, even after we tried to explain that the reason we had the travel card was to protect ourselves and keep from getting charged ridiculous fees by our bank. Also, when we were getting ready in the morning a woman from housekeeping started banging on the door, and then tried to open it. When she saw us in the room (a full two hours before check-out) she said "Oh, you're still in here. Well, when are you leaving?" Not "Gosh, I'm so sorry!" For the outrageous cost of this room I expected better service. Since my partner and I had to pay a bunch of ridiculous fees because they wouldn't accept our bank-issued travel credit card, and because they both lied and were completely rude about it, there is absolutely no way I will ever be staying there again.
The room was clean, good view (we could see the Golden Gate Bridge from our 6th floor room). The staff was very friendly. Parking garage spaces were tight but adequate and a good value at $26 per overnight parking. If you are a light sleeper, this place probably won't work for you. It was very noisy, outside and inside. We could hear traffic, sirens, and even people talking outside on the street at all hours. Two homeless people on the sidewalk had a loud argument at 5 a.m. regarding a space they wanted to claim for the day to solicit donations and we could hear them quite well. In the room next to us we could overhear their conversations even though they weren't talking loudly. The walls must be rather thin!
Comfort Inn By the Bay was close enough to the things that we were looking for that we were able to walk from place to place for much of our trip. The staff was very friendly and the hotel felt safe and cozy. Even after we checked out, there was a place for us to safely leave our luggage until we actually left the city.
Staff always very helpful and accomodating. Convenient to public transportation (4 bus lines on the corner), always clean and comfortable.
Location, free parking, kitchenett, good continental breakfast,bus stop on corner, good restaurant's and grocery store in walking distance. kithchenette could have a toaster and more pots/pans/utensils
Got last minute on our way into city when everywhere else was booked. GREAT PRICE. Can't beat the location - within 10 minutes walking to Pier 39 and other great sights. Cannot beat the value Rooms were somewhat smaller - didn't mind because we only slept and showered there.
Parking is very expensive in San Francisco and parking is included in this motel! Rooms a very small but enough.
Free parking and convenient location were real pluses
Excellent service. Room was crowded by furniture. Tight space. Otherwise excellent.
Location Very dated tile in bathroom...carpeting very questionable.
I like the fact that it was located in a great part of town - close to many attractions and very quiet. Plus, right up the street there are plenty of bars that one could choose from (if looking for such things). The staff was extremely helpful, polite, and accommodating. The room was small but we were not looking for a place to lounge as we came to the city to be in it, not to be in the room. Did not like the dirty shower floor, but mostly due to appearance.
Location was central to SF Do you want shoddy construction or cold showers? Look no further. Very old musty smell almost everywhere. The places that weren't, actually smelled like a used diaper- no exaggeration. The lid to the toilet tank was not even the same size as the toilet bowl leaving it to be half balanced and look incredibly sloppy. Have you ever heard the expression, "you can't fit a square peg in a round hole?" The builders of this place sure hadn't. The toilet seat was also a good deal longer than the actual toilet leaving a massive overhang. Floppy dong- say hi to the yellow brown tiles! The grout and sealant of the seams of the bath fitters-esque renovation of the shower was grotesquely unprofessional. There were visible nail heads protruding from the white substance. But wait- there's more! The shower never even reached a warm temperature. All three nights we stayed here the water never became warm.. It was not user error.. The sinks or any water source never became more than barely room temperature. There was one morning it seemed a bit warmer, but it could have been hallucinations from diaper fumes. Tanks tapped out at 7-8 AM and still again at 9-10 at night?... fantastic. Three days of cold, prison style showers... It was actually festive since we planned on going to Alcatraz while we visited the bay area. There was a black smoke like stain above the headboard of the creeky bed as well. No doubt some poor soul who occupied the room prior couldn't take another ice shower, the diaper smell, or the nails in the bathroom grout and left gun residue on the wall when he made his final check out to life. Oh! I almost forgot! There were also those black clamp style office clips on the blinds to the front window facing the streets. These were to keep the blinds shut because obviously the ability for the shades to remain shut on their own is a luxury granted to only those willing to pay more than $150 a night for motel, diaper smell, prison showering amenities. San Francisco is a great city though.
Staff very helpful, well connected, good location. Small size room (looked bigger in the picture)
The staff was friendly. No air conditioning was a bit rough on a hot day but it cooled off enough by evening to not be an issue.
Free parking in the middle of San Francisco!!! Great location!!! Clean and comfortable rooms. Very helpful, courteous staff. There isn't much for breakfast, but so what, you are in SF, just go out and enjoy yourselves.
Beliggenheden var god, nemt at komme til både centrum og Fishermans Wharf. Fin betjening fra receptionspersonalet. Vi savnet at der var internetadgang - altså et businessarea, så vi kunne komme til en pc' er, da vi ikke selv havde bærbare pc'er med på vores rejse. De bør sælge værelserne uden morgenmad, da morgenmaden var under al kritik, kan ikke kaldes for morgenmad.
Location: the motel is within 20 min walk to Fisherman's Wharf. Parking: Limited, but available on premises. Beds: comfortable -Cleanliness: booger on the lamp on the night stand; partially torn shower curtain; hair on the bath tub drain; mold on the lower end of the bath tub's handicap handle. -Noise: very noisy heater/cooler. -Furniture: dated worn-out pieces from my grandmother's attic. -Detail: discolored bath tub ceiling (2 brush strokes of paint could have gotten it back to perfect condition); rust/mold on the shower's rod (could be removed in 5 minutes with bleach); electric outlet's plate on the side of the bed loose and outlet not working; TV's wires all loose and coming out of a hole in the wall; one of the first night's towels was worn out with side threads hanging out. -Parking: this is a family motel and guests return early. So when I returned back late, there was no parking. Since Sat and Sun parking is allowed in front of the motel, I parked outside. -Breakfast: served in the lobby with only 8 to 10 seats available. If all taken, they ask you to take a tray back to your room. -Staff #1: I left the room in the morning and placed the "please clean" sign on the door. When I returned in the afternoon, a manager (??) knocked on the door and gave me an authoritative lesson saying that I should not have left the sign outside, since I did not need anything (was always under the impression that the maid, once done with the room, places the sign back on the door handle's inside the room. -Staff #2: When checked out, my friend accidentally left a phone charger plugged in an outlet. I called the same day and asked for them to find it and mail it back. Their first response was to tell me that there were going to charge my credit card! I asked them if charging my credit card 45 cents was worth it and could not cover it in the name of good customer service, since I stayed in the motel for 3 nights (and overpaid). They said NO, and promised to call me back once the charger was found. Still waiting for the call! -I travel nationally and internationally and have never encountered such horrible customer service. No American or American-raised owner or manager would ever run this kind of business with such bad customer service. -Sorry, but I would not stay there again. Tons of other places would love to have my business and they will.
I liked the location and the free parking. The room needed some repair, paint and the shower head needed fixing.
The handy location and friendly and helpful employees
It was very important to me the parking car, and the location where the hotel is. It is near of almost all places I want to visit. I don't like the carpet.
Comfort of the rooms- clean and comfortable bed, nice bathroom, nice view from the hotel's terrace, and nice people. Cafe and continental breakfast.
Nice Location for walking to attractions, handy with the parking (although a little tight but we liked the challenge!). Breakfast was terrible - cakes and muffins do not a breakfast make! Hotel needs an update and seemed a little on the expensive side for what it was.
Parking was convenient & location was also convenient to restaurants and sites.
I thought the location and closeness to fishermans wharf and easyness to the other transport was great i thought that the price was a bit excessive for what we got but the location made up for some of that. We had a lot of trouble with the Wi-Fi.
Easy to find on a major street with free underground parking. Easy walk to local attractions like Fisherman's Wharf and Union Street with bus service to go farther. Plain and simple, small so no crowd issues. Beds new and very comfortable. Needed some better maintenance in bathroom and common areas. The rooftop terrace is minimal and could be a real asset with some decor and character touches as it offers excellent views.
It was good value for the money and the location and facilities were excellent.
location They did not have my reservation. If it would have been full, there would be problems for someone
Good value and good, safe location, close to bus lines.
I love the location and pets are ok. There is a dog park right accross the street, so very good with pets. Staff was most helpful and friendly. It has recently been remodeled so it is nicer than the last time I stayed there. Rooms are a little small.
Great location, near Fishersmans Wharf - Golden Gate, Alcatraz, Pier 39.
the staff was very friendly the room was dark due to an overhanging balcony and an awning. No natural light made it into the room
Good location near Golden Gate Bridge and Presidio Park. The room was damp and cold. Even new towels ended up getting wet. The shower pours too little hot water. Breakfast is terrible and the area is called "Hospitality Room" where there are just 3 tables. The problem is that guests occupy for reading newspaper and you don´t have tables availables to eat. There's no parking lot for many cars.
Very handy to many S.F. activities & good restaurants yet away from the busiest/noisiest part of Lombard St. No previous reviews mentioned this but next door is a daycare center so if you don't mind the 'screaming kids' from 8:30am to 12 noon & 3 to 5pm (Mon to Fri), then ok. It only bothered us in the mornings & one afternoon we were back early. Request rooms away from this Day Care if such things bother you.
excellent service by Raymond, Great location and free parking! next to kindergarten can be noisy in the morning.
The knowledge of the staff was second to none,and free internet was usefull. Hotel is a little tired,bfast was a little disapointing.
Motel was well equiped inc in room safe,continental breakfast,in room coffee,plus,english style pub around the corner "liverpool lils" get in early for car park space,otherwise on main rd
Friendly and helpful staff. A little problem with the heavy bags and no lift - but lots of willing help!
Clean, cheap and parking is included No a/c and noisy (both traffic and residents)
The ability to park in a very busy city and the friendliness of the relief managers. The lack of facilities to make anything other than poor quality filter coffee in the room.
Good location. For travelers with the car- free parking. Free wi fi access
decor of the rooms Parking area too small
A good budget motel for a short stay in SF... Small stinky room...
excellent location, parking available, clean room
Plenty of parking, comfortable bed, good shower Refrigerator did not work
The kindness of the people at frontdesk. Checking-in too late (2 pm). I had to wait for two hours for rooms to get clean. Rather poor wireless connection.
Felt like home when first checked in Felt not important at checking out
Good location and price. Complimentaly breakfast was less than expected.
Location and clean Our veiw was of the room across from us nothing else
I liked the location, near tourist spots. There were an amazing amount of great restaurants within two blocks of the motel. There was adequate parking. The room was fairly large and comfortable. It was secure, with keyed entry from garage to elevators. The people at the desk were very nice. Lombard Ave. Is a busy street and it was noisy in the room from the traffic. Our room overlooked the street.
Great front desk staff, price is great for the area. Nice neighborhood
Hotel er velbeliggende, og værelser lyse og rene. Fri parkering er et plus.
Et stort plus for mig var bl.a. at der er kaffemaskine på værelset. Man går selv ned i receptionen og henter morgenbrød om morgenen, som uforstyrret kan spises på det meget hyggelige værelse. Egentlig ikke. Trafikstøj kan man jo ikke gøre noget ved - og det må også forventes, når man bor så centralt.
good location. Across from my favorite bar..... in a word disgusting. from the moment I got in to the non English speaking reception, to the sticky carpets, to the thin walls, to the parties happening after the bars closed, to the families leaving at 4:00am because they were well simply awake, to the road noise starting at 7:00am.
- Clean room - Nice bed - WiFi worked fine - Excellent location - not loud outside - Dirty outside the room - Breakfast did not start until 8am, which is too late for me
Location was ok, parking easy. Had wireless internet. Room was fine. Bed a little small for 2 people (no, we are not fat). The hotel was loud - thin walls meant we could hear TVs on in adjacent rooms, and hear people having conversations outside, doors banging late at night, etc.
Location was great, staff was friendly. The motel was very quiet and private. We very much enjoyed our stay. I do wish the rooms WERENT so run down, but it was sill worth the price and location!
Hotel staff great! Room really clean, as was the bathroom. Bed & pillows comfy. However, if you want quiet, forget it. Doors and walls paper thin and much noise from partiers. I suggest earplugs. Motel is very close to fine dining, shopping and Starbucks though, and that's a plus! Good if you are on a budget and only use it for sleep. Very noisy, so don't stay by the elevator.
Location. Walking distance to most of Points of interest and Pier (39) and choice of quick food Restaurants nearby. My first stay at Motel Capri was in 1971 (39 years ago) and kept coming back ever since.
parking the room
The beds and pillows were very comfortable... Poor parking (of course, being in San Francisco, having any free parking is good). No air conditioning.
It was open when we came in late from the airport Parking stalls, as much as they were available, were too small.
Can't beat the location! Bed is uncomfortable and rooms are tiny with very little sound barrier.
Location---close to family's home. No hair dryers in rooms. I had one delivered from the office, however, so it wa okay.
The room was clean and the bed was comfortable; it was also fairly quiet for the area The furniture was shabby and the shower head wasn't very forceful
Very pleasant stay, but simple rooms. Owner is very accomodating Be prepared to ask for another room if you prefer non-smoking! The hotel is 'non-smoking' but some of the rooms have a heavy presence of smoke, so be prepared to ask.
Many TV channel availables for free. Nihil
Nice, clean room. A bit noisy, but better than I expected. Noise.
This realy is a great hotel in a great neighbourhood! It was realy cheap for this location, and there was free parking and free wifi. For breakfast you just walk for 5 minutes down the street, and there are several reataurants.
De burde skrive, at man ikke er garanteret parkeringsplads. Vi kom hjem kl.22 og aftenen og der ingen ledige parkeringspladser. Jeg vil gerne anbefale hotellet til andre, dog ikke morgenmaden som var så kedelig og med et minimum udvalg. Toast og havregryn (med vand til, mælk havde de ikke)