Hoteller i San Francisco i nærheden af TransAmerica Redwood Park

No wifi unless you pay more not even hbo on tv

Charged me for parking but I did not have a car. Also charged me for internet after they said it would be complimentary

I liked being able to purchase on the internet

I did not like getting double charged for the stay because the KAYAK/AMOMA credit system was not working. I also did not like getting fraudulently charged for food I did not order nor a long distance phone call on a room phone that did not work. I will not be booking with either Hilton or Kayak in the future.

I honestly don't have nothing really good to say

I booked a double room with 2 beds I get I queen bed couldn't even get a roll away we slept so uncomfortable it was the worst experience I had in a hotel I told the staff and they told me a manager would call me the next morning Bt never did worst hotel experience ever

The view is the only thing we enjoyed.

Horrible customer service. My fiancé and I were treated very poorly and when I talked to the manager Jeff, he was very apathetic. We asked for 2 bowls from Jeff later on and they never came. I had to go down to the front desk to grab the bowls myself. We also needed assistance with the television and no one ever came to help. If you are looking for a place where you are ignored and treated poorly for $200 plus a night then is your place. I am astounded that a place like the Hilton could hire such an awful manager as Jeff.

I didn't like the size of the room too Small

Cheaper than others

Essentially everything else

Nothing at all.

Over charge on my card, plus they continued to charge my card after I left. I was told i would get a refund because I checked out one day early. That didn't happen. And my car got broken into in there parking garage. Never again will I stay there.

I was able to book the room for the day I needed it, which was unlikely given that I was looking to stay in SanFran at the last minute.

I wouldn't stay here again if I got a free voucher. When booking, because I booked through a third party (booking.com), the hotel staff seemed to have problems confirming the reservation. Actually checking in took close to thirty minutes, which is excessive. The room ran around $170.00 for a single night stay when no events were going on in the city (on a Wednesday night, nonetheless) - which is a bit ridiculous, even for last minute reservations. The hotel had a 3 star rating on Google. I experienced 1 star service - from checking in, where several of my questions were outright ignored, to checking out - which required no identity verification at all. My group of friends and I arrived at the hotel around 3 AM (after having checked in around 9 PM and exploring the city a bit). First, the doors were locked and we had to knock on the glass to get the attention of the security guard. He would not open the door unless we showed him BOTH our state ID cards AND our room key. He explained to us that when we checked in, they only took my girlfriend and my ID, so only we were allowed to enter the hotel. This posed a problem as our friends were planning on staying in our room for several more hours. I asked if I could speak to the manager, after they refused our friends entry. The manager, in no uncertain tone of voice, told me that it was hotel policy and that the security guard had explained everything relevant already. In this particular event, my friends had had several drinks and were incapable of driving, so I was hoping they could sober up for a few hours in my room. I explained this and that they had nowhere else to go for the night to sober up, and the manager said she didn't care. I asked if I could pay a fee to allow visitors and was denied. I asked if I could book another room for them, because other than sleeping in their car (in downtown San Francisco as inebriated out of towners) they had nowhere to go. The manager said roughly the following: "There are no visitors past 10 PM period. This hotel is closed for the night, so I will not book anymore rooms for you. We open at 6 AM, and if you return then, I might attempt to book another room for you at full cost if we have any available, which I find unlikely." Ultimately, my friends and I wondered around the city for 3 or so hours until the hotel "opened" at 6 AM, at which point we all walked up to my room to rest. I was also told there was a complimentary breakfast, which was not laid out from that point until I checked out at 11:30 AM. When we got to the room, there was no air conditioning and the rooms were at a balmy / humid 90 degrees and up. We had to rely on an open window that the four of us huddled around for fresh air. The room had a single lamp, a 12 inch or so TV, two beds, and a sink. The toilet and shower (if that's what they can be called) existed on a shared basis - one each per floor.

I did my research and this was the only affordable option for me. The bathrooms are not in the room. And I brought a waterproof zippered sheet, as well as my own sheet/blanket. Soap and towels for my room and when I showered. As well as shower shoes. It was a bit scary staying alone but I managed just fine and no one bothered me. If you are staying in summer just know the windows have no screens and there are mosquitoes. I also brought a sleepmask and earplugs. With all these I felt much more comfortable and slept well.

Microwave and mini fridge in room.

Tiny rooms, shared bathrooms, rude staff, NO parking, mosquitos everywhere and ready to bite the hell out of you.. Beware!

Community bathrooms

The unit had a cot for a bed. The unit did not have a bathroom, shared bathroom on the floor and shared shower on the floor. Spent $20 more that day on a major chain hotel, this place should have been cheaper!

The staff was helpful

It's a hostel. With various junkies walking in and out all day. On my blinds was a giant wad of recently chewed gum, there were also crumbs on my bed sheets

Great location great price

Shared bath very small room

Location was good, lots of food choices nearby.

Bit by Bedbugs, Shoebox room- way overpriced.

The Balmoral hotel is a very basic accommodation option for anyone visiting San Francisco. It is truly central and the neighborhood is very convenient if you need to be close to the financial District/Chinatown. There is a Starbucks half a block away which opens as early as 3:30 AM but does close by 6:30 PM. There are restaurants nearby but the great majority of them close by 8 PM. If you plan to arrive late and have had no dinner do keep in mind that your food options will be limited. Subway which is a half a block away also closes like the rest of the other restaurants. There is a cash refundable deposit required of $50/room-if you happens to be without any cash, there is a HSBC ATM at the corner. In all rooms, a bath towel and hand towel is made available to the guest. They will also provide a roll of new toilet paper per room.

Do keep in mind that the facility although being called a hotel, it houses short to long term guest. You will notice that at the “Check-In” process you will be presented with a four page document titled: “Rental Agreement”. The form includes a questionnaire asking if your last place of residence was less than a year-why did you leave the place. The advertised condition of shared bathroom is accurate but make notice that each floor has two toilets and 3 shower rooms per floor. I did not count the number of rooms but by my estimate the ratio is 2 toilets and 3 shower rooms to about 35 to 50 rooms per floor. The first night, there was a toilet plugged with paper and feces so the ratio drops to one toilet in that room. There are other toilets in the remaining floors. There is no toiletries provide (Shampoo and soap)-so don’t get caught without your own if staying at the property. Some rooms will have hard-wood flooring and some will be carpeted. The rooms are small and basic and equipped with a sink-no soap. Some rooms will have windows facing out to the street and some will face small inner court and other rooms. The distance front to front on windows is very close but not close to touch or jump but very close so keep in mind. The clientele is basically broken in three groups: 1) monthly or short term residents (which happen to be living there cause their economic condition won’t allow them to find a proper rental at an affordable price. 2) Some unsuspecting tourist drawn by the low price. It is truly economical when you compared other properties in this expensive destination. Some will be ok with the condition of the property but some may find it not acceptable. Do keep in mind you get what you pay for. I fall under this category and some of my experiences and opinions are based on this bias. My trip was due to a business trip and due to budgetary concerns, This is the property we stayed at. Safety wise I can’t say I felt unsafe but during my two night stay, I did overhear loud voices in the hall way of people loitering. Another night I could make out Marijuana smell-both I have no objection over but you may. I can share with you that I did not use their toilet but instead went to the Starbucks half a block away-they were cleaner! Shower after my trip was over and back at home. 3)The last group of people I could see was young professionals. Very well dressed people sporting apple watches and business casual apparel. I did not speak to any of them but I can imagine the backstory of why they were staying there. Newly college graduate looking for an interview with the financial institutions in the neighborhood who can’t afford another option for housing while in town for interviews.