Hoteller i San Francisco i nærheden af Ghirardelli Square

We walked into our room and decided to check the beds before we went to sleep because we heard of bed bugs at this hotel. And to our surprise we found a condom! We called the front desk and they sent up a security guard (not a manager, which was weird). They switched our room but offered no other accommodations. After we called to complain they said they couldn't do anything more than they did...they also mentioned they would call us back and never did. Not a good experience.... I can understand a messy room, maybe a cigarette but an open condom on the bed is unacceptable.

The view of our room wasn't great but we checked in late at night and leaving early in the morning,so we didn't care. It was clean ok but behind the drawers and the TV stand wasn't for a long time, lots of dust and coweds..The parking was very expensive, $57.00 total. The other hotel we had stayed a week ago 2 blocks away it was $26.00....Unbeleivable priced! The wrapped sandwich that we had from the "snack booth " restaurant (it was closed), it was very good and priced fair. Garage parking price, $57.00 total...too expensive...

Proximity to the wharf 1. Found a man's underwear in the drawer. 2. I was never informed I would be charged an additional$100 on the day of our check-in. I saw the charge on my online visa statement and told only after my inquiry. Since there were no damages to the room, I should expect a refund in a few days. My experience has been that possilbe extra charges are done after check-out and NOT on the day of check-in. 3. A few ants coming out of the heater. 4. A $51 charge for underground parking because of the high rate of car break-ins so I parked there, only to find they also have overnight parking in the gated registration lot but told the price is the same???? Likely or another way to charge more???? No transparency.

The staff , especially Katie at the front desk went above and beyond to make our anniversary stay wonderful. Nothing

Front office staff very friendly. Rooms were dated and it was under construction. Had to be moved to a second room because of a leak and the room not being cleaned yet.

Location Everything else. Possibly the worst motel i have ever stayed at.

Cheap, good location. No bedbugs! While I was there, a car got broken into in the parking garage- right next to my car. Their window was broken and someone stole their expensive luggage.

The bed was comfortable It was a motel and very overpriced.

Convenient location Telephone did not work, safety on outside door was broken, don´t fall for the breakfast is included, it´s a joke, at most they could call it a snack.

The location was great as it was just a short walk to Fishermans Wharf. The free wi-fi internet was a really great feature. Staff were friendly enough, and although the room was not flash, it was comfortable so it was definitely value for money. There is a sign by reception that says "This area contains chemicals known to the state of California to cause Cancer and birth defects or other reproductive harm."... this was slightly concerning. Also I couldn't work the air conditioning unit but that could just be me :-)

Clean, recently redone, decent value. Cheaper rate if you call the motel directly.

Location The family above us was walking around all night and the building is old and you can hear every little noise