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Rene, komfortable værelser og virkelig god beliggenhed. Gratis trådløst internet ville være et enormt plus.
Stort og travlt hotel med international atmosfære.Meget centralt beliggende med alle faciliteter. Restauranten er ret dyr, men der findes mange billigere alternativer lige udenfor døren. bl.a. Starbucks Cheesecake Factory på Union Square.
Wine and cheese reception. Location. Room decor.
Desk service, cleanliness, wine and cheese, coffee and fruit
Location is perfect and room was a good size
Comfortable bed; easy to take advantage of sightseeing; walking is convenient; complementary breakfast and afternoon wine and cheese is very satisfying. Noise outside building; very small bathroom; closet inside bathroom; use of bathroom light requires also use of noisy fan.
Great location, lovely hotel, comfortable and clean rooms, friendly staff. Really adds great value to a nice San Francisco holiday. Pretty close to everywhere in downtown as well.
Very clean hotel. Comfortable beds, friendly staff. Big spacious rooms. Breakfast was good, wine in the afternoons was a plus. I recommend this hotel to everyone. Overall I loved this hotel and would stay over and over again. Only thing that was a bit of a nuisance was the street noise when the windows were open but it is to be expected. We are in the city.
The staff was friendly and greeted us each time we returned. Happy hour was a nice opportunity to meet other guests and unwind before dinner. The rooms could use some simple updates (ie. New bed spreads)
Close to all main San Fran attractions. Hotel has no Bar or Dining facilities & the partner 'Pub' the White Horse is a dirty let down.
Very spacious room, good housekeeping service. Nice common area for breakfast and evening wine (complimentary). Decent location on the edge of the Tenderloin, no problems walking up Post St from Union Square around midnight. Very old carpets, very poor wi-fi connection.
The room has potential to be a great SF destination. plenty of room. Mini Kitchen stocked with reasonably priced snacks and drinks. The front desk was very helpful and friendly. Wow! The place was noisy. There was a loud group on the street that so loud that I could not sleep. That is the only reason that I did not give excellent reviews for comfort. I called the front desk, but the group never quieted down. And the group was using the N word like Donald Sterling.
Close to shopping and away from touristy areas like fisherman's wharf.
- location was nice - did a complementary happy hour which was nice - expensive for the amenities and services - no air conditioner, so had to keep windows open which was noisy facing a busy street - uncomfortable bed with only two pillows -mediocre breakfast (not very good pastries) -expensive parking -expensive room occupancy tax
great location. nice staff, excellent service, available communication (internet, phone) The parking is too expensive, and there was no breakfast in the deal
I loved the game room and all of the stylish touches to the room! The color schemes felt good and the staff was very pleasant. I did not like the elevator. Way too small. I also could smell a stinch throughout the hotel like old moth balls. Just being honest. Also, just my opinion, but I think the hotel should offer breakfast. While I do appreciate the espresso in the room (which was delicious), I'd rather have food; if I can't have both.
Staff was extremely professional and super nice! The hotel was centrally located to everything and the room was really cool! Loved it!!
Was very confusing to get around to our room (was in another building) and there were a few scuff marks here and there on the walls and also the remote control had a chip/crack in the back.
The game room downstairs is fantastic. The rooms are mod in decor and the beds extremely comfortable. The staff is top notch. The place is just cool.
Daily greetings from the hotel staff. Very helpful concierges. Housekeeping not being stingy with towels. A restaurant on site.
The staff is very friendly and helpful Poor ventilation in bathroom
The staff was amazing. We also had every comfort at our fingertips without any pretentiousness or high prices.
We loved this hotel. The game room downstairs was a huge hit with the whole family. The location cannot be beat.
A bit cramped but functional
The attention to detail regarding the comfort of the bed, the quality of the bed linens and pillows was evident and appreciated. I slept very well even though my room faced Post Street. The hotel is old and staid. Only so much can be done to mask this fact. I was disappointed and amazed that the "soaking tub" of the room description was in fact just an old bathtub. The continental breakfast included in the club level rate was very adequate, but required going to the dining room, not the 4th floor club level lounge per description.
I've stayed at this property several times and it's convenient and a great property. My room had a moldy smell that got worse over the two nights I stayed -- I haven't had this experience at a Monaco before ....
Great hotel - feels very luxurious, good staff, and complementary wine hour! Highly recommended. Our second visit and we'll definitely stay there again when in SF. Rooms could be larger. Area - although only a couple of blocks from Union Square - gets more edgy late at night, but that's how San Francisco works.
The staff were very nice and helpful. The room was clean and the rooms style was not bad. The hotel is close to union square and great area to walk around. The decor pillows on our bed were dirty. My bathroom shower towel was only changed once during my four night stay. I found the restaurant prices high and the waiters were not so nice.
The staff really was fantastic and pretty much bent over backwards to accomodate us in almost anyway possible. Plus I learned after the fact they are really pet friendly. Thats good to remember for the future. When I booked through booking.com the description said that the room I was booking would have a jacuzzi tub. I was going on a romantic get away and booked this room for this price becaue I thought it would have a jacuzzi tub. The room was beautiful, but no jacuzzi tub and the bathroom was a bit small at that.
Location and decor.
This hotel is well-located -- easy to walk to Union Square and Chinatown, walkable to the waterfront/Embarcadero, and a quick drive to the Mission, Golden Gate Park, etc. The staff could not be more pleasant and helpful. The lobby area is a nice place to lounge, and the rooms are comfortable. It would be really helpful to have coffee makers in the room or room service -- there is coffee in the lobby, but if you are traveling with kids or have an early morning, it is useful to have it in your room. I didn't care for the fact that the water bottles in the room had price tags. It would also be nice if the wine service rotated wines.
Location. Rooms were clean. Rooms small, older building, odd furnishings, no views. San Francisco has many great hotels but this is not one of them.
Hotel Monaco used to be one of my fav hotels in SF. This new Marker is horrible. They closed the spa, breakfast is extra charge. Parking costs 58 dollars. Short on staff to take phone calls. Take your business somewhere else.
Use the jaccuzzi, would have used the restaurant but it was too pricey. The people there seemed a bit stuffy, including the staff. When I asked a question it was like I was putting them out.
The decor was cute, and the room cleanliness we immaculate. Hotel rooms in San Francisco are pretty small, and this is no exception. However, the reception area was luxurious and beautiful, perfect during their evening wine receptions. I could go on about the wonderful staff- really, all of them acted like they were my friends, excited to tell me all about the good shopping, eating, et nearby that I HAD to try ; ) They were right too!
It nicely located near Union Square. The staff were very helpful. The hotel was clean and well kept. Our room was very nice except no view but that was ok. The hotel has complementary bikes for guest to use (great way to get around the city). Very comfortable place to stay. Would stay there again.
Doggy Birthday Party Oliver's 3rd birthday. Benefit for animals that assist. Great get together. My toilet clogged the 1st night. very uncomfortable sitiutation. I am not a large person. (get my drift). so it wasnt anything that should have caused a problem.
Very run down and supprised it was on booking.com as we have always had great hotels in the past this was very poor, very old and outdated in urgent need of a make over, rooms were very tiny and the bathroom was a joke would never stay here again, apart from one young lad on the desk the rest of the staff were as old as the hotel, very rude and unhelpful,if we had been staying in san francisco for any lenght of time we would of checked out and found a different hotel.
A very omfortable hotel, close to transport, restaurants, shopping, tourist activities. Very happy with it. n/A
Its proximity to the event I was attending. Noise levels high.. Internal/external
The best part of the stay was the convenient location to Union Square and the affordable price. When we used the valet parking (the only option for parking a car, and a pricey fee over and above the room charge), they assigned the car to the wrong room number, so at checkout time there was confusion and wasted time.
close to union square
Central to Union Sq and cable cars. Easy transport very close to all other SF attractions. Very reasonable proce for all day valet parking
The staff was great. Everyone was very friendly and helpful. The elevator worked, the beds were comfortable, there was ample closet space, as well as a dresser and mini-fridge. There were coffee shops, pharmacies, and restaurants within a block or two of the hotel, which made it a great location. And the price, of course, was hard to beat. It's an old building, which comes with both charms and inconveniences. The old radiators, for example, pump out quite a bit of heat, which must be great on those cool, foggy days. If you stay over warmer days like I did, shutting them off and opening the window will bring the room back down to a comfortable level, albeit slowly. There are also no ventilation fans in the bathrooms, so they have louvered windows in the showers to keep the moisture levels down. This creates an interesting dichotomy of hot and cold in the same space. It took some getting used to. There were only two outlets in the room, which I've come to expect in older buildings. As a business traveler on a budget, you learn to travel with a power strip.
The hotel was fine. We did ask the staff for a quiet room, but instead got the (probably) most loud room. At the end of the hallway with aircon machines or what ever running all day/night making a lot of noise. The guy at reception said they stop at 10pm but they didn't. So he lied which I don't apreciate. For the rest reasonable hotel for the price. The man that checked us in, lieing about the noise in the room.
The room was big by SF standards. All the staff we encountered were very polite, warm and attentive.They also accommodated my request for a quiet room off the street.they have valet parking and real room keys(when do you see that?).It was a nice old hotel with a very good location.
Very friendly staff, convenient location and nice area, clean, comfortable, great value for the room rates. None come to mind. Maybe tea and coffee faccilities in the room would be nice, but its not a major issue, it has a mini bar and the restaurant is just downstairs.
It was very convenient for Union Square, theatre district, shopping etc. The breakfasts were more than adequate, the pub atmosphere at the end of the day was very relaxing and very friendly. There was nothing to dislike, a little old fashioned, but for 2 oap's from uk was fine.
Excellent location. Good value for price. A bit out-of-date and needs makeover. Bathroom clean and modern. Furniture old. Noisy if room is near Tavern. Breakfast adequate. Lack of AC not an issue most of the year.
Personalet var ekstremt hjaelpsomme og hotellet havde en god beliggenhed.
Hotellets elevator var gået i stykker og vi skulle selv slæbe 1 kuffert op på 3 sal. Den var i stykker under hele opholdet.Fik kun 40$ i rabat.
badekar, venligt personale og en afslappet atmosfære Et larmende vandrør om natten - lød som et æsel
Concierge excellent, skyline lounge very nice, staff very courteous. Seating area in room very limited. Too small for price.
I had a really great first time experience at this hotel. One of the things that I liked about this hotel is that you don't feel like you're staying in a San Francisco boutique hotel (aka tiny, narrow walkways, tiny lobby's). I've been to SF a number of times and stayed in boutique hotels and after a while they get kind of eh. The JW Marriott was fantastic. It was clean, in a great location, and every one was helpful. The bathroom was very luxe, which is why I chose this hotel versus the Marroitt. I used the gym in the morning and it was clean and had your standard requirements for a gym. I would def recommend this hotel to others! I was a little bummed that our drain didn't close. I wanted to take a bubble bath but wasn't able to. I would have complained but we were only staying for one night
wonderful service from all employees
Super location. Nice staff. Clean. Internet not free. Public internet stopped working when I tried to use it
comfort and dvd in the room
Great location, lovely room with fantastic room, excellent location and helpful staff. We loved it!
Short walk from Union square. Wireless LAN connection was sloooow at peak times, i.e. anytime except during the night. Unacceptable if you are on a business trip and need to access your data through the Internet.
Efficient service, nice room.
It's a fancy hotel, well located, very close to Union Square, with several restaurants nearby and good sized rooms and parking on the premises.
We had a lovely corner room. Well appointed. Great bathroom and amenities. Breakfast was served exactly at the time specified. Nice turndown service. Friendly and helpful staff. There was quite a bit of noise coming up from Mason Street, well into the wee hours. I would recommend asking for a room on the other side of the hotel (we were on the 12th floor and it was still loud, though it was also a Saturday night).
Location amenities, fans, noise, price
Spacious and comfy room. Really good location. The wifi is too slow - almost non-functional and I couldn't work.
Convenient location, friendly staff. Worst wireless internet experience. Unreliable. Hotel is showing its age.
clean & spacious rooms. Good value for money in a great location
Breakfast is boring and internet almost not working
Liked the small boutique feel. Hip, mod and chic. Great value in a great location. A little on the fringe of the tenderloin but didn't affect the stay. Valet parking worked out great and the parking prices are more reasonsble than most.
All very good! The room is nice! good view of the down town.
They treated us fantastically well and gave us complimentary bottle of champagne, flowers and chocolates on discovering our stay coincided with our wedding anniversary Nothing.
The location and decor of rh hotel is great. The rooms could not have gotten smaller, and our views was of a alley. Horrible experience.
there was a terrible smell coming from the sink.However after it was fixed was replaced with strong odor of chemicals. bathrooms
Very modern, sophisticated look, spacious room. Friendly staff.
Great room, recently renovated, clean and cozy. Don't use the hotel valet parking, it's a rip-off at $39 a night while a parking garage next door is available for $20.
The friendly staff and the comfort.
The room was large and had a great bathroom and bed, there was some noise from the air-con units outside and the bin men in the morning but that was expected as you're in the heart of the city. The room had a stand-alone air-con unit which meant that you had to keep the window open to use it letting in more street noise. Apart from that minor annoyance our stay was perfect.
Excellent staff, large, nicely-appointed and very clean rooms. Restaurant/bar had recently closed. While I would think that a new establishment will takeover the space, this was a bit of a disappointment during my stay.
The personalized service was amazing. Upon our arrival, we wrote it was our first time to the city. The concierge hand wrote a welcome card and included a map with highlighted areas we must see WITH a detailed (again handwritten) explanation of each place corresponding to color print outs of the sites. INCREDIBLE!!! Also, the room was quite spacious and loved all the windows. No pool, bar closed early, bartender was not enthused to be there.
Although the hotel is getting an exterior facelift, the facilities were great. They are affiliated with the Marriott and Marriott rewards program. There is a nice restaurant and bar adjacent to the lobby area. Our room was spacious and clean. Also, there was free wifi throughout the property, which didn't need a password, very convenient for jumping on and off of the network. There was a little doggy bowl at the front desk, so I would assume that they are pet friendly. The bell desk and front desk were separated by a huge pillar which made it awkward as you could only see one of them at a time during check in/out. I'd imagine that this is very cumbersome during busy operations. maybe they will be addressing this issue during their remodel.
Ganske udmærket hotel beliggende lidt syd for selve byen (smart ift. lufthavnen, der også ligger sydligt). Pænt og rent, men ikke prangende, og morgenmaden var jammerlig ift. hotellets standard. Synes overordnet ikke, at pris og standard stemte helt overens. Morgenmaden var trist - toastbrød serveret på paptallerkner og stort set ingen plads til at sidde ned.
Hyggeligt hotel med venligt og kompetent personale i receptionen. Arrangement i dagligstuen med musik og vin, adgang til kaffe og the hele døgnet. Parkering mod betaling morgenmad i et alt for lille lokale gjorde et ellers rimeligt udbud til en kantineagtig oplevelse.
Udmæket service og hygiejne på værelser og ophold. Godt med vaskemuligheder og fitnes. Venlig og imødekommende personal i receptionen og til morgenmaden. Flere borde ved morgenmadsrestaurenten.
venligt og hjælpsomt personale bedre morgenmad
Venlig personale samt god stemning på det lidt ældre hotel Det var dyrt at bruge Internettet
Det var en helt igennem behagelig oplevelse at bo på hotellet. Meget delikat indretning, venlige og servicemindede ansatte. og en fremragende, central beliggende.
Pænt rent hotel. Rigtig god beliggenhed midt i San Francisco.
the location cleanliness: I complained twice to get my towels changed ad my supplies refilled. facilities: the sink in the room looks really bad. I had asked explicitely for a large bathroom and I was give na small bathroom with the sink outside of it.
Inexpensive, convenient The room was fairly dingy...not dirty, but dark. It was in the center of the hotel, so the windows only looked out on brick. Otherwise it was fine.
Very Centric. Great Location. Staff was incredibly helpful since we found hotel after a bad experience. Rooms are kind of small, but you go to San Francisco to spend time outside not inside the room so I guess it's ok.
Location is good and staffs are very kind.
Love the contemporary look to the room and the bed was very comfortable. For the price the room was very nice but for a bit more $ I might have opted for a larger room.
Hallways are too narrow, rooms are too small and you can't tell which door is for the bathroom or the closet once in the room, the bathroom is ridiculously small in their standard king room (closet might be bigger) - not worth what you pay for, and both elevators were down so it was a major inconvenience having to go up and down 7 floors. Thank goodness no one I was with was in a wheel chair. When 1 of the 2 elevators began working again, we still didn't trust it because of how small and noisy it was the one time we were able to use it. There is no parking- you have to hope you get lucky finding street parking - or try to find parking in the obnoxious parking structure around the corner, and by that time you might at well pay $50 for valet for the convenience of it. Overall, not a place I would recommend or stay at again.
Location is awesome and pets are allowed. Service is OK and spaces are really small. A little bit noisy.
perfectamente bien ubicado, muy limpio y gente muy amable, ademas de tener una salida especial para un rico cafe en sturbacks!!! genial!!!
Central Location in the city. New room furniture. Clean. Rooms cold in general and very very old heaters in the rooms which were extremely noisy. Very small bathrooms. Too expensive for existing amenities.
The noise at night, couldn't sleep. The water pressure was non existent.
The hotel is in a very good location. The room we first booked was very small and expensive for what it was. We upgraded at a price to a much more comfortable room. Shop around because though we liked the hotel it was quite expensive.
Good location, clean rooms, reasonable rates Internet access is not for free. No breakfast. Noise from street
The room was comfortable and the bar was friendly. The central heating is very noisy and kept us awake.
The staff was quite helpful and also let me leave my bag for the days whilst I was gone. I would highly recommend it and will plan on staying there next time I am in town!
If you know which streets to skip, the location is good Too many homeless in the area. Remodeling made it dirty. The images are false advertising
very close to city center they block the entire amount on your credit card since the first bight,even when you show up in time and you said you'll pay by cash
strategic location, room furniture not too bad, im glad i got a white blanket but my fren got the red n he was so mad! despite all the noises came across(expected but front desk told us will not ok since we are getting a room facing the back but we still heard it, hard to imagine how bad for those rooms facing the street; so unlucky the lift breakdown and we need to carry our luggage by stairs!
In downtown Heater noise, and noise from prople walking on hall too loud
Excellent, excellent hotel staff, could not be faulted. Hotel - good location and access to shops, theatres & restaurants. Although clean, bed linen - very worn and thin - in budget accom. Bed blanket - not appealing. towels etc; good quality.
Hotel location. The size of the room was significantly smaller than indicated on the website images.
convenient location; friendly staff weak wireless signal
The staff was very accommodating and we definitely got what we paid for. The walls are so thin. We got a noise complaint and had no idea why, then the next morning, the people in the next room were just talking and we heard every single word they were saying.
*close to everything *nice comfortable beds & linens *very inexpensive *staff had limited knowledge of hotel amenities. For example, when I called ahead, I was told there was no iron available (there was one in the room). There were many others. *If I had known that the hotel heating was centrally controlled and that it was turned off during the day, I would not have stayed at this hotel. It was cold, windy and rainy, and I could not get warm. As a result, I came down with a cold upon my return home. *The water pressure in the bathroom shower was a trickle *The walls were paper thin
Jeg valgte dette hotel, da jeg ikke havde lyst til et kedeligt stilrent hotel. Dette leved hotellet op til. Det er lidt gammelt og slidt, men har en charme!!! Ville helt sikkert vælge hotellet igen. Personalet var søde, men vidste ikke særlig meget. Jeg forventer at ansatte i receptionen på et hotel ved noget om diverse typiske turist ting. Jeg havde f.
Location is great! Room we had was very noisy. Woke up each morning at 4.30 am due to street noice. Mentioned during check out but no real reaction or good answer received.
Exceptional value ... well designed rooms that were spotless...and the "happy hour" in the early evening on the 12 floor overlooked the city - this was a great way to meet other travelers and plan our evening and next day events! We then had an amazing breakfast in the morning - this was more than I've ever experienced at hotels I've paid twice as much a night for! I would stay again - whether for business or a shopping trip with some friends. We were traveling with our 6 year old daughter on this trip...the staff were very accommodating and gave us a room that allowed for a cot at no extra fee - lots of little perks which we appreciated! Only disappointment for our daughter was that the pool facility did not allow for children.
Service and staff were good.Fairly reasonbly priced for the quality of hotel. I took me Toyota Tundra pick-up there and they charged me dbl.rates to park my car which came out to $58+ for one night at a parking garage a couple of doors down from the hotel.The hotel didn't have any parking of their own....
like staying at one's club: gym, library, theater, courteous staff, restaurant, excellent breakfast, and central location yet quiet.
Brand new hotel- lots of outlets, fast wifi, etc. Valet was not coordinated and cost more than posted
Very nice newly remodeled in a central location. The rooms were a little on the small sude
Comfortable, clean with a great staff. Our room was extremely small and barely wide enough to set up a child crib. For what we got, I feel it wasn't worth the $255 per night. I was suprised there wasn't a restaurant in the hotel, just a coffee shop selling bagels for $7 a piece.