The staff was exceptional. ALL of them. Not much. The spa was priced really high so we ended up making other accommodations.
In a large double room, the sitting area had one very uncomfortable cheap chair. Fortunately, my wife did not mind sitting on the floor
I always received a warm smile and greeting when I stepped through the door from the security guard (who would open the door too!) and the front desk employees. They really made me feel comfortable. Coming from the east coast to west coast, it makes the transition that much easier. The security guard even offered to help me walk to the store due to the late hour in case I was nervous. I was very safe in my solo adventure - no need to fear the neighborhood. Fun location, incredible hotel, outstanding service. A must stay!
The location is good and the hotel is clean and cheerful and unpretentious yet comfortable The room is very small and the rooms all have no views. The outdoor terrace is very small and sunny so hard to use. Not a lot of comfortable public space. An ok hotel in a convenient area.
Right between Chinatown and North Beach. Clean, nicely decorated, friendly staff
The room and bathroom were very clean. The price was comparatively attractive. The windows faced a cement wall; felt like I was underground. ** For bare bones travel to downtown SF, the place was okay. The room was drab. The staff turned off the AC daily so the room was hot each day. Walls were thin; could hear neighboring discussions. The bed was unconventionally firm. Lighting was awkward; one ceiling fixture as primary.
The room was perfect, the bathroom looked to be recently remodeled, the sheets were nice. We had a room to the alleyway and the city noise was muted. The staff was quick and helpful. nothing not to like.
Nothing Room was small, beds were hard as a rock, hotel smelled, first clerk was pushy and rude.
Nice staff, fun location, clean room
Location was good. Chinatown is nice. Staff is amazing. Very very nice people. Hard bed. Wi-Fi didn't work. No A/C. Small small small room. Small bathroom. Small elevator.
I had a great experience staying here. Sure, it's not a Ritz Carlton or anything, but if you're looking for a simple, cheap place to stay while enjoying the city, this is it. Room was clean and I had a microwave and fridge for my food (huge plus if you're trying to save money). Wifi was surprisingly fast (not what I expected). Lastly, location is excellent. You're not far from Bart; several bus routes are within a 5 min walk; and there are plenty of attractions nearby.
I did my research and this was the only affordable option for me. The bathrooms are not in the room. And I brought a waterproof zippered sheet, as well as my own sheet/blanket. Soap and towels for my room and when I showered. As well as shower shoes. It was a bit scary staying alone but I managed just fine and no one bothered me. If you are staying in summer just know the windows have no screens and there are mosquitoes. I also brought a sleepmask and earplugs. With all these I felt much more comfortable and slept well.