IATA-kode | WG |
---|---|
Flyruter | 63 |
Populær rute | Cancún til Toronto Pearson Intl |
Lufthavne | 21 |
Populær lufthavn | Toronto Pearson Intl |
Fordele: The seat was comfortable.
Ulemper: All my cards got declined!!! I couldn’t board on the plain. I almost missed my flight. Worst experience of my life.
Fordele: Non-stop flights from YYZ to MCO and vice versa
Ulemper: No snacks
Poor entertainment
They weigh all hand carry items even backpacks
No web check-in therefore no free seat selection
Overall positive
Fordele: Friendly crew, efficient operation.
Ulemper: No phone chargers, tight seating, not obvious how to raise arm rests, second movie was very dumb ( bird watching).
Fordele: Very pleasant flight.
6am flight took off at 8:30!!
Fordele: The price
Ulemper: The carry on limits. 5kg?!?
If you have other options, entertain them.
Fordele: Staff in Antigua were friendly and helpful.
Ulemper: Flight delay - but I didn't get a notice before arriving to the airport.
I was offered expressed check-in since my luggage was lost on my arrival, but by the time they identified me to do so, it didn't make much difference in terms of my wait time.
No gate arranged/available on arrival to Toronto, so we waited even longer again on the flight.
If you have other options - entertain them.
Ulemper: Disorganized lines & boarding.
Lost my baggage to due the previous issue.
Planes feel very "economy" - cheap view screens, poor economy, many people couldn't fit in the seats (haven't seen that in years).
Not even a cookie for a snack.
FLIGHT CHANGED LAST MINUTE - DIRECT TO NON DIRECT
Ulemper: Our flight changed without warning 2 weeks before from a direct flight to a non-direct flight. Unable to get money back for upgrade or flight.
Okay flight, 50 min boarding delay and no notice given
Fordele: Direct flight, staff was courteous, priority checkin was worth it. Also the activity paid on the flight "dolphin encounter" was worh it.
Ulemper: Boarding delay of 50 min with no notice. We could have taken the kids to the restroom earlier, however we kept waiting as we thought that we'll board any minute.
Aircraft looked dated, seats not too comfortable.
Always a hit!
Fordele: Great flight. Smooth and comfortable!
Ulemper: Entertainment system needs updating
Ulemper: Small Seating. Unable to pre-check in.
The fliight was late by over 8 hours
Fordele: I got to come back home! The fly was delayed due to a technical issue that required a part to be sourced. Unfortunately, the part was not available in the local shop (YVR-Vancouver) Instead they had to fly the part to be replaced from (YYZ-Toronto) The good fortune for us is that the hotel did allow us to use their facilities and enjoy their F&B all with the exception of a room to lay. They allowed pools and lounge chairs which is just as well. I am not trying to be critical but have the delayed occur while we were at the Airport-It would have been a killer way to close a vacation! Check-in agent was superb. She was very helpful and understanding and really a super star
Ulemper: Lack of information by local agents either by the design or just by being left in the dark. The Airport staff was not knowledgeable either they were very sympathetic and accommodating (more so than the Nexus-Local Agents) I am sure is beyond their power and is not something they have power or control over. It was bad luck! I would hate to be the incoming passengers as it meant they lost a whole afternoon.
Fordele: First check-in luggage is free
Ulemper: No free snacks
Ulemper: Baggage should be included in the price. You should be able to choose your seats and preboard on the internet.
Cash grab for Carry-ons!
Fordele: I liked sitting by the Emergency exit so I had more legroom.
Ulemper: Did not like the small bag allowance for carry on and the fact that we were charged an extra $25 because our carry-ones were over 5 kilos. That is a ridiculously small allowance and just a cash grab for the airline!
Fordele: Cheap fast on time seats tight but comfy
Ulemper: Rare smiles from sun wings employer waited until 2 hours before flights departure before the employees were at the airfport for checking really tight seats
Fordele: Inflight staff very courteous
Ulemper: Flight arrived late
Terrible flight with no leg room.
Fordele: At least my travel companions were lovely.
Ulemper: Limited food options
Snotty cabin crew service
Terribly organized luggage carousel pick up- with 4 flights on the same carousel
Movie terrible and not turned on until halfway through flight
Ground crew in toronto useless
Ulemper: They only take credit cards for payment. No debit or cash.
Fordele: On time, comfortable and direct
Ulemper: Nothing
Ulemper: the flight was 1.5 hours late in departing and there was no information provided regarding the delay
Ulemper: Lots of confusion for seat selection
boarding
Ulemper: There was almost a 1 hour delay in boarding...there was no annoucement was so ever as to delay time frame expexted to board etc.Explanation was given when on the plane.
Fordele: Great crew.
Ulemper: Audio didn't work very well
Worst flight
Fordele: The check in process was wildly understaffed, which caused our flight to take off over an hour late. The staff allowed a severely intoxicated man on the plane, and wasted our time reseating him to the front, and allowing another man to get off the plane. The staff also did not quiet down outrageously loud passengers, and spent about half an hour confusing them about where their carry in luggage had to go.
Worst customer service from incoming crew
Fordele: The crew welcoming passengers misdirected me and my mom a number of times. It took a completely different staff member to intervene just to let the crew of 6-7 allow me to use a POS terminal to print off my tickets. Following this, I was sent to various gates where the gate-keepers restricted me from access.
Ulemper: I normally take other airlines. The other airlines offer my mom who is a fragile senior citizens the opportunity to be in a wheelchair and given some kind of help.
I am appalled by the staff that AM who had boundless determination to treat us as though we were not paying customers as they barricaded the POS terminals. It is appalling that because of these 6-7 people who were there bright and early (just as we were), that the airport later descended into chaos.
My point is that their outrageous carelessness (on December 20th) brought greater problems to the flights that could have been avoided.
Beyond myself or my mom who should be prioritized given her condition, were treated like cattle and perhaps were deliberately sent to walk around the airport aimlessly. This is a bad reflection on Sunwing.
Tragic performance!
Fordele: Chrckin terminals broke.
The baggage handling did t work
The flight was 3 hrs late
They lost my bags
Fordele: The hotel was comfortable.
Ulemper: Alle mine kort blev afvist!!! Jeg kunne ikke gå med på det rene. Jeg gik næsten glip af mit fly. Værste oplevelse af mit liv.
Fordele: Non-stop flyvninger fra YYZ til MCO og omvendt
Ulemper: Ingen snacks
Dårlig underholdning
De vejer alle side bære ting selv rygsække
Ingen web-check-in derfor ingen gratis valg af sæde
Samlet set positivt
Fordele: Venligt personale, effektiv drift.
Ulemper: Ingen telefonopladere, stramme sæder, ikke indlysende, hvordan man hæver armlæn, anden film var meget dumme (fuglekigning).
Fordele: Meget behagelig flyvetur.
06:00 fly tog af sted kl. 8:30!!
Fordele: Pris
Ulemper: Den fortsætter grænser. 5 KG? !?
Hvis du har andre muligheder, kan du underholde dem.
Fordele: Personalet i Antigua var venligt og hjælpsomt.
Ulemper: Flyforsinkelse - men jeg fik ikke besked, før jeg ankom til lufthavnen.
Jeg blev tilbudt udtrykt som check-in, da min bagage gik tabt ved min ankomst, men da de identificerede mig til at gøre det, gjorde det ikke meget forskel med hensyn til min ventetid.
Ingen port arrangeret/tilgængelig ved ankomst til Toronto, så vi ventede endnu længere på flyet.
Hvis du har andre muligheder - underhold dem.
Ulemper: Uorganiserede køer og boarding.
Mistede min bagage på grund af det tidligere problem.
Fly føler meget "økonomi" - billige visningsskærme, dårlig økonomi, mange mennesker kunne ikke passe ind i sæderne (har ikke set det i årevis).
Ikke engang en cookie til en snack.
FLYAFGANG ÆNDRET I SIDSTE MINUT - DIREKTE TIL IKKE DIREKTE
Ulemper: Vores fly skiftede uden varsel 2 uger før fra en direkte afgang til en ikke-direkte afgang. Kan ikke få penge tilbage til opgradering eller fly.
Okay fly, 50 min. ombordstigning forsinkelse og ingen meddelelse givet
Fordele: Direkte fly, personalet var høfligt, prioriteret check-in var det værd. Den aktivitet, der blev betalt på flyvningen "delfinmøde", var også værre.
Ulemper: Forsinkelse ved ombordstigning på 50 min uden varsel. Vi kunne have taget børnene med til toilettet tidligere, men vi blev ved med at vente, da vi troede, at vi ville gå om bord i et minut.
Flyet så umoderne ud, sæderne var ikke for komfortable.
Altid et hit!
Fordele: Fantastisk flyvetur. Glat og behagelig!
Ulemper: Systemet trænger til en opdatering underholdning
Ulemper: Små pladser. Desværre ikke til præ-check-in.
Fordele: Første check-in bagage er gratis
Ulemper: Ingen gratis snacks
Ulemper: Bagage skal være inkluderet i prisen. Du bør være i stand til at vælge dine pladser og forkort på internettet.
Kontanter snup til Håndbagage!
Fordele: Jeg kunne godt lide at sidde ved nødudgangen, så jeg havde mere benplads.
Ulemper: Kunne ikke lide den lille taske godtgørelse for at fortsætte og det faktum, at vi blev opkrævet ekstra $25, fordi vores håndbagage var over 5 kilo. Det er en latterligt lille godtgørelse og bare en pengegreb for flyselskabet!
Fordele: Billigt hurtigt på tid sæder stramt, men komfortabelt
Ulemper: Sjældne smil fra arbejdsgiveren på solvingerne ventede indtil 2 timer før flyafgang, før medarbejderne var i lufthavnen for at tjekke virkelig stramme sæder
Fordele: Personalet var meget høfligt om bord
Ulemper: Fly ankom sent
Forfærdelig flyrejse uden benplads.
Fordele: I det mindste var mine rejsefæller dejlige.
Ulemper: Begrænsede madmuligheder
snotty kabinepersonale service
Selvorganiseret bagage karrusel afhentning - med 4 fly på den samme karrusel
film forfærdeligt og ikke tændt indtil halvvejs gennem flyvning
Ground besætning i toronto nytteløs
Ulemper: De eneste tage kreditkort til betaling. Ingen betalingskort eller kontant.
Fordele: Til tiden, komfortabelt og direkte
Ulemper: Intet
Ulemper: flyet var 1,5 timer forsinket i afrejsen, og der blev ikke givet oplysninger om forsinkelsen
Ulemper: Masser af forvirring for valg af sæde
Boarding
Ulemper: Der var næsten en 1 times forsinkelse i boarding ... der var ingen annoucement var så nogensinde som at forsinke tidsramme expexted to board etc.Forklaring blev givet, når på flyet.
Fordele: Fantastisk besætning.
Ulemper: Lyd ikke fungerede godt
Værste flyrejse
Fordele: Check-in processen var vildt underbemandet, hvilket fik vores fly til at tage af i løbet af en time for sent. Personalet tillod en alvorligt beruset mand på flyet, og spildte vores tid med at spise ham på fronten, og tillod en anden mand at komme ud af flyet. Personalet stille sig ikke skandaløst højt op for passagererne, og tilbragte omkring en halv time med at forvirre dem om, hvor deres bagage skulle transporteres.
Dramatiske optræden!
Fordele: Chrckin terminaler i stykker.
Den bagagebefordring gjorde fungerer ikke
Det var 3 timer forsinket fly
De mistede mine tasker