Find billige flybilletter til New York LaGuardia lufthavn

Fordele: "Nothing"
Ulemper: "They cancelled my flight. I never flew home. I missed my little Sister's graduation. :o("

Ulemper: "The connecting flight from Atlanta to NY was rescheduled for an hour and fifteen minutes later, boarding for the delayed flight started late, closed doors were another 20 minutes late, spend another hour or so waiting for confirmations, during which no AC is on because of a malfunction on the plane with the electricity unit. Due to rough air conditions, no in-flight service, or very limited one - and all of those are fine by me, and not the airlines' fault at all. But then, during all these unexpected conditions, I can't even use the in flight entertainment system as i use Bluetooth earphones, and to get earphones I have to buy them for 2$. To earn excellent service, inspite of all the delays, AC malfunction and unpleasantness all you had to do was give those 2$ earphones for free. I have another flight with SkyTeam coming up and I do hope it won't be as unpleasant as it is a much longer flight."

Fordele: "No entertainment and no food other than snacks."

Fordele: "new hi speed wifi, seats"

Ulemper: "My flight got to New York so late!!!! I missed my international flight."

Fordele: "Nice crew and good equipment"
Ulemper: "Bad bad food very disappointing"

Fordele: "Got lucky, and got an upgrade!"
Ulemper: "Good staff on the plane very sweet like. Actually arrived early. Thought we would get breakfast on the flight from Madison Wisconsin to New York City."

Ulemper: "Vi skulle fra Aalborg til Austin TX. Først blev vores fly fra Amsterdam til Atlanta cancelled. Vi blev ombooket via Detroit. Men så var flyet til Detroit forsinket, og køen i immigration var så lang at det ikke kunne lade sig gøre at nå flyet til Austin. Nu sidder vi så og venter på det næste fly til Austin, og er meget trætte. 2 ombookninger på samme rejse - det har jeg dog alligevel aldrig oplevet før!!!"

Ulemper: "Vi skulle fra Aalborg til Austin TX. Først blev vores fly fra Amsterdam til Atlanta cancelled. Vi blev ombooket via Detroit. Men så var flyet til Detroit forsinket, og køen i immigration var så lang at det ikke kunne lade sig gøre at nå flyet til Austin. Nu sidder vi så og venter på det næste fly til Austin, og er meget trætte. 2 ombookninger på samme rejse - det har jeg dog alligevel aldrig oplevet før!!!"

Fordele: "Everything was smooth from start to finish, and the flight landed 10 min. early! Can't ask for more!"

Ulemper: "lack of carry on luggage space. very tight. gate agents did not care about the customers. I had to stick my bag under the seat and only half would fit so my feet did not fit with my bag. it was a back pack. I do not prefer checking luggage since I've had so many bad experiences."

Fordele: "Nothing"
Ulemper: "Sitting as they had to fix a broken plane. Missing my connecting flight and getting in late."

Fordele: "Friendly crew"

Fordele: "Small plane. Very good service. Did not suffer through the crazy multi level boarding calls that some airlines have. No super secret airline clubs that board first. Flying into the Marine terminal is the best part of the trip."
Ulemper: "The wifi didn't seem to work at all on the plane."

Fordele: "An excellent flight"

Ulemper: "Delayed 2 hours. Pilot said we were about to take off, sat in plane for another hour before we even moved."

Fordele: "Flight/seat, legroom uncomfortable. Idiot sitting next to me also had music loud and didn't turn it down when I asked. This was during taxing to take off. I was going to bring it to the attention of the crew after seatbelt sign was turned off, but once the flight was in the air, the noise of the plane/flight was so deafening that I could hear the music anymore, and neither would the crew if I had bought it to their attention."

Fordele: "Getting to destination"
Ulemper: "Being delayed 3 hrs so not getting my baby to bed until 10pm"

Fordele: "Son got to see the cockpit after the flight."

Ulemper: "Flight did not leave on time. Weather conditions were not a factor."

Ulemper: "They lost my duffle bag, and when they found it, my bag was in a whole different state, and once I finally received my duffle bag my items were wet and damaged."

Fordele: "That the flight ran on time"
Ulemper: "Everything is an added charge. No food option. No TVs. No friendliness. We were consistently inconvenienced as the flight attendant was seated next to us and interrupted us consistently with no apologies."

Fordele: "the staff and the drinks options, but that is normal for me, I always like the drinks."
Ulemper: "The seating, for some reason I kept being placed by the emergency exits, but it's okay, we didn't have to use it."

Fordele: "I liked the seating pace most of all for me being 6'7""
Ulemper: "I didn't like the eight dollars and change for Internet for a two hour flight. Really that rate should be based on the duration of the flight. That's fair."

Fordele: "Timing for connecting flights was very good, no missed connections, no long waiting times."
Ulemper: "On one of my flights I could not pick my seat.. .it was assign to me, at the gate."

Fordele: "Because of our delayed flight, which made us miss our flight departure at our layover location, we were upgraded to Comfort+. I'm happy that it was recognized that we were going to be delayed 2 hours to our destination, and were given a more comfortable flight because of it."
Ulemper: "Delayed flight which caused us to miss layover flight. Delta was quick to fix the issue and upgraded our seating to Comfort+. Time lost for vacation was my only issue."

Fordele: "Cockpit kept us informed regarding minor maintenance delay."
Ulemper: "Was charged twice for one beverage. Also a receipt was not offered so this makes me think the flight attendant knew about the mistake but didn't want to address the error."

Fordele: "COMMUNICATION FROM PILOT"
Ulemper: "LGA DELAYS AS USUAL."

Fordele: "Great staff! Friendly and kind."

Fordele: "Arrived within 15 minutes of scheduled time"

Fordele: "I really enjoy Delta and how they treat my service dog and I. Many other airlines are rude and uneducated, but Delta has always been on point."
Ulemper: "There was nothing I disliked."

Fordele: "Airport staff was nice.. Boarding was good.. Flight attendants very friendly.. Smooth trip"
Ulemper: "Plane too small.. Nothing but one beverage given all flight"

Ulemper: "For some reason I could not pick a seat until I got to airport. Very stressful."

Fordele: "Staff all was good."

Fordele: "First On and First Off"
Ulemper: "The passenger in front of me reclined for the entire airborne portion of the flight. I had her seat back in my chest all evening. The darkened cabin was pitch black. Disappearing flight attendant. Broken rear bathroom. Dirty Plane"

Fordele: "LaGuardia is terrible. We sat on the ground at the gate for 35 minutes after boarding because (according to captain) the ground control was not allowing plans to move. then there was a 30 minute delay for take off because of the traffic jam. If LaGuardia can't handle the traffic you should direct your clients elsewhere."

Fordele: "I was assigned exit row so I had extra leg room. Flight attendants were very nice and helpful."

Fordele: "The flight was great and it was 30 minutes early ! What airline actually arrives early anymore ?"

Fordele: "Seats were comfortable and sizable!"
Ulemper: "I was seated next to an oversize woman which whom I had to share my seat with, literally speaking."

Fordele: "Easy to maneuver and get seating assignments."
Ulemper: "People in New York not so friendly."

Fordele: "The all male crew was very courteous"
Ulemper: "The fact that I çouldnt even watch a movie on my tablet."

Ulemper: "Crew very bad no food for musslem"

Fordele: "The service was great, I appreciated the on flight snacks and coffee, there was actually enough space to be comfortable, the plane felt relatively new and updated, customer service over the phone was helpful (in trying to book a different flight), and I'm overall impressed with the flight."
Ulemper: "There was a three hour delay for my flight because of equipment issues and then the delayed Delta flight I got on standby for (as number two) was oversold. Felt like Delta was a little disorganized with this aspect."

Fordele: "Nothing"
Ulemper: "We delplaned out on the tarmac and we're bussed to the terminal. Plane boarded very late with no explanation. Plane from n.y. to GSP was delayed multiple times. Again we deplaned on the ground and had to walk up a lot of stairs (difficult for a couple of elderly people). I will never fly delta again."

Fordele: "Absolutely nothing."
Ulemper: "Booked my flight 2 weeks in advance, purchased travel insurance in case of emergency. A family member, the person I shared custody of a child with died of liver cancer, and Delta and the insurance company refused to honor my request for refund or reschedule."

Fordele: "None"
Ulemper: "Delta used a word "delayed" for canceling a flight. This is deceiving! Not to mention an out an hour delay and the reasons could have been easily prevented; maintenances."

Fordele: "Both flights on time!"

Fordele: "very poor communication to the passengers the crew left us in the dark"
Ulemper: "lack of communication to let us know about the delay did not give updates horrible experience missed an important meeting"

Fordele: "Everything it was fast clean"
Ulemper: "Nothing"

Ulemper: "Allow business passenger to use front bathroom."

Fordele: "Almost everything, especially the crew."
Ulemper: "Don’t feel like anything should be better to be honest"

Fordele: "The crews were pretty great!"
Ulemper: "The regulating of the temperature."

Ulemper: "Delay due to strike"

Fordele: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Ulemper: "Not being to help on the ground in Copenhagen with delta issues"

Fordele: "The crew is really welcoming"
Ulemper: "The seats are too narrow and a bit too hard"

Fordele: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Ulemper: "If I knew how to recline my seat earlier. I did try several times"

Fordele: "It was all fine"
Ulemper: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Fordele: "Overall KLM experience is good"
Ulemper: "Food quality was mediocre for a business class flight."

Fordele: "Crew was nice and friendly"
Ulemper: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."

Fordele: "The flight was smooth, the service was friendly, and the food with plentiful."
Ulemper: "Too much activity in the cabin during the flight."

Fordele: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Ulemper: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."

Fordele: "God komfort og fin service"
Ulemper: "Dårlige høretelefoner"

Fordele: "Perfekt"
Ulemper: "Dårlige høretelefoner"

Fordele: "The crew was very nice"
Ulemper: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."

Fordele: "The flight arrived a few minutes early."
Ulemper: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."

Ulemper: "No reading light in my seat..."

Fordele: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Ulemper: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."

Fordele: "Smooth flight."
Ulemper: "Seat a little cramped."

Ulemper: "old screens and entertainment system leg room to small"

Ulemper: "Min kuffert er gået i stykker undervejs, hvem kan jeg kontakte for at klage over dette?? Den er helt ny... Så det er super ærgerligt!!"

Ulemper: "Min kuffert er gået i stykker undervejs, hvem kan jeg kontakte for at klage over dette?? Den er helt ny... Så det er super ærgerligt!!"

Ulemper: "wasn't able to take the flight since I missed it"

Fordele: "Comfort was better than on the previous Dash-8. Food was OK."
Ulemper: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."

Ulemper: "Food had only vegetarian choices. No charging place and ambiance was noisy"

Fordele: "Food was excellent, service from staff was friendly, and entertainment options were great."
Ulemper: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."

Ulemper: "Flight was cancelled."

Fordele: "Everything is top notch for an airline company."
Ulemper: "Nothing.... I enjoyed every moment of the flight."

Ulemper: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."

Fordele: "Great service"

Fordele: "Good Experience"
Ulemper: "Nothing much"

Fordele: "Excellent very good"
Ulemper: "Everting so good ex"

Ulemper: "Food"

Fordele: "The flight crew was nice. Plane departed/arrived on time."
Ulemper: "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""

Fordele: "Decent seat size. Sorta slept the whole flight."

Fordele: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"

Fordele: "The flight was great."

Fordele: "Flight was delayed for three hours and was a very stressful flight"
Ulemper: "Flight was not on time and got to destination very very late pier management of aircrafts"

Fordele: "Ground staff at Manchester very helpful"
Ulemper: "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."

Ulemper: "Two hours delay in the start."

Fordele: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Ulemper: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"

Fordele: "Great food"
Ulemper: "Sears we're toooo small"

Fordele: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Ulemper: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Fordele: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Ulemper: "Nothing."

Fordele: "great choice of entertainment content, friendly crew"

Fordele: "It was a short flight so it was O.K."
Ulemper: "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."

Ulemper: "Horrible. First, we lost a suitcase. It could happen but for two days they did nothing and only told us stories (so as not to use the word lies). Within a few hours (and thanks to airline assistance) we were able to locate the suitcase. Even then it took them two days to bring it to us, two precious days off our planned vacation (7 days) At the end of the shortened vacation, we got to the chek in, and told that since the ticket I had purchased form them two months earlier was too cheap ... and since the flight was Over booked, they would take me off the plane if all the passengers would arrive. It's unnecessary to describe what I felt until the plane took off. They apologize constantly, but do nothing practical. a bae company. no me nor my freinds/family will go with KLM"

Fordele: "delayed"

Fordele: "Spacious cabins, friendly service"

Fordele: "I ended up getting home with less delay than originally predicted. I guess that's a good thing Also delta customer service was super polite and trying to help when I called"
Ulemper: "Delay again... seems to be pretty frequent on KLM flights at least on the ones I flew with in the past 4 years... this time it was 3hours wait due to a technical issue... no alternative flight option and we ended up getting a very old plane as a replacement. In addition people at info terminals are disorganized and not kind at all.."

Fordele: "Amazing crew"

Ulemper: "No luggage and you had 4 hours! And 20 min late. Not good"

Fordele: "Crew and agents very friendly and helpful."
Ulemper: "BA computer system did not link our payment for excess baggage to our itinerary so we had to spend time checking in to resolve. Carry your receipts for any payments."

Ulemper: "Our luggage was lost and the flight was 1.5 hours late."

Ulemper: "Connector was late so I’m stuck in London til tomorrow"

Ulemper: "Jg bryder mig ikke så meget om BA. Deres hjemmeside og måde at håndtere køb af billet er ikke ok når man ikke er britisk"

Fordele: "nothing"
Ulemper: "Crew were super grouchy, and we sat on the runway for an hour, had to go back for more fuel. Pilots never updated us and crew were rude."

Fordele: "Boarding staff & crew were fine"
Ulemper: "The seats were the most uncomfortable I have ever travelled in - this plane definitely has the worst seat width, leg & reclining space that I have seen. I have been in long-range (16 hours) flights that were more comfortable than this. If anything fell on the floor, I couldn't retrieve, I couldn't sleep at all & had contorted joints & a body ache when we landed. To design such tiny seats is truly inhumane."

Ulemper: "1,5 hr delay. No effort from the cabin crew to compensate for delay. Just stuck in our seats for 1 hr waiting for the airline to be cleared for take off. Would have been nice with a hot towel for face and hands after a long semi-night flight (10hrs). Extremely cold. Everyone was freezing and coughing due to very, very cold cabin air. Very old entertainment system. Grainy blurry screens. No charging of devices via usb. The control was fixed to armrest and was accidentally pressed al the time while resting and arm on the armrest. Remote gate in LHR."

Ulemper: "No free non-alcoholic drinks. Everything at a fee. Remote gate in LHR."

Fordele: "Great crew!"
Ulemper: "No complimentary water! The first flight I ever had like that. Very disappointing!"

Fordele: "On time."
Ulemper: "The dinner menu was ok. I didn’t like the breakfast at all."

Fordele: "I liked that it was a short flight."
Ulemper: "I didn’t dislike anything about the flight."

Fordele: "The crew generally is kind and patient. This older aircraft had new seats installed."
Ulemper: "BA now doesn’t even provide you with a glass of water or peanuts for free. Everything is buy on board like Easyjet or Ryannair. Entertainment is non-existent as are any type of power outlets. Seat pitch is very tight."

Fordele: "Nothing This is not what i wanted on an international flight ."
Ulemper: "i Had arrived early and was seated properly... however they held the plane over one hour delay to help late passengers ... this made problems with the connection flight .. they sent us to the wrong terrmknall and lost our luggage.. I feel like this was planned so they could sell out seats at a higher price last minute Fix all the above Call me to make this right"

Fordele: "The crew on this flight was very nice and accommodating but was over shadowed by the experience of prior connecting flight and rediculous need to RUN thru London airport requirements to reach this flight."
Ulemper: "Lost luggage and rediculous connecting flights."

Fordele: "They Charged Exec Platinum for water"
Ulemper: "That they Charged Exec Platinum for water"

Ulemper: "I felt that I was treated differently because I am American."

Fordele: "I have to rate British Airways as a 10 out of 10 in almost all categories...comfort of the plane, food and service, boarding, notifications, crew, etc. In particular, the long haul flight from London to Seattle everything was truly top notch!"
Ulemper: "Their baggage handlers damaged several parts on my checked-in luggage...three zipper pulls and one clasp. What are they doing with the bags? How can they damage so many things in one fell swoop? This is a good quality Atlantic suitcase. Also, on the short flights, in this case Madrid to London, they are now charging for EVERYTHING...even water and coffee. They said it was a new policy as of 1/1/2018."

Fordele: "It was good traveling with American Airlines. Good service from Chicago to London."
Ulemper: "I did not like the service between British airways from London to Gothenburg, they charge you even for water. They did not offer free drinks like soda or water, they charged. Even though the flight was international."

Ulemper: "BA website very confusing and not efficient. There is. No option to book seats online. You. Only had the option to pay extra to book seats online which was crazy since there were many vacant seats on board ... it said you could book your seats for free online24 hours before flight but this options wasn't working ! This should not happen in these times"

Fordele: "Overall an outstanding experience. Staff is attentive and cheerfully accommodated people throughout the flight. No request was denied as far as I could tell."
Ulemper: "We had a 2 hour delay on our flight from Heathrow to LAX. That being said it was during the most severe cold front to hit North America and counterparts flying with connections in some of the hardest hit town had delays of 24 hours or more."

Ulemper: "queing; crampped seats"

Fordele: "Great seats and great aervice"
Ulemper: "Entertainment system is outdated and too small. Akso needs more chides"

Ulemper: "Late, no food or drink, confusion at checkin"

Fordele: "Behavior of board personnel"

Fordele: "Flight was safe and not cancelled."
Ulemper: "BA needs to adopt the Ryanair policy of limiting the number of carry-on bags allowed on board. BA needs to work better on cabin maintenance. Some reading lights did not work. Ryanair cabin crew are nowadays polite and cheerful. BA crew seem stressed depressed and defensive."

Fordele: "The dinner was surprisingly good! Movie selection was great and the wine was also surprisingly decent."
Ulemper: "The economy seats are extremely close together. I'm not a large person 5'6") but my knees were practically touching the seat in front of me. There seems to be an inch or 2 more of space on American carriers, which makes quite a difference on a trans-Atlantic flight."

Fordele: "As always very police cabin personal and the flight was on time."

Fordele: "Love the 747 upper deck."

Fordele: "Long wait between flights"
Ulemper: "No snack."

Fordele: "No frills 2 hour flight. Comfortable and I slept the entire way."
Ulemper: "Boarding could have been a bit more seamless. Was very disorganized."

Ulemper: "The entertainment system is outdated and the touchscreen was poor"

Ulemper: "Mangler benplads"

Ulemper: "After technical issues, our flight got delayed over 2 hrs. and many passengers missed international connections. BA handled the rescheduling very poorly. They did not offer any compensation and during the delayed flight, they did not even offer us water for free - just as a curtesy. Overall I see this as incapablity and very poor treatment of passengers."

Fordele: "Good seats, good attention to the kids prior boarding."
Ulemper: "Language with the personnel was a minus. An experienced flight attendant uttered "Jesus F..... Christ" - as a reaction to people getting up before seatbelt signs have been switched off seems fair, the wordage is unacceptable from an airline that ought to be a pillar of decency."

Fordele: "Crew was polite, helpful."

Fordele: "Comfortable cabin pleasant crew. On time."
Ulemper: "BA charges for everything even water."

Fordele: "Crew was very helpful with an issue I had with my second flight"
Ulemper: "No complementary snacks"

Fordele: "Flight was on time and smooth"
Ulemper: "Television screens went off in the first hour of flight and never came back on. They ran out of the vegetarian pasta dish, because of this my kids didn't eat. Service overall was poor."

Fordele: "good meals, good seats, adequate in flight entertainment - this was part of a voyage all the way around the planet starting and ending in san jose costa rica - 5 different airlines and 8 different planes - eva was best but brittish air and iberia were a close second"
Ulemper: "even though i was at the airport almost 5 hours before the flight - the check in process left me with less than an hour by the time i got through the line twice and then through all the security points - they waited way to late to begin checkin - my kiosk check in was a waste of time since they did the same thing at the window - however, and fortunately for us - they did give us boarding passes for all three legs of the journey whereas the kiosk only gave two - Kuala Lumpur, London and Madrid - because my companion was traveling with a philippines passport we needed to stay airside at all three stops"

Fordele: "The crew."
Ulemper: "No leg room"

Fordele: "Boarding was exceptionally well-handled. Boarding passess/passports were checked prior to entering the boarding area and seating started when people came into the boarding area so passengers were finltering onto the plane immediately without the first calls for priority passengers."
Ulemper: "Short flight, not much to notice or complain about."

Fordele: "Accomodating to children on board. Empty seat next to us. Friendly crew."

Fordele: "Good service with wheelchair assistance when needed. Early boarding made it easier for my husband."

Fordele: "Inflight entertainment with access to recent movies. Service was good."
Ulemper: "Fee for assigned seating. No outlets for charging electronic devices."

Ulemper: "like all the other airlines you get nickelled and dimed to death"

Ulemper: "Boarded flight only to be unboarded at midnight: got to hotel 4am. Long delay in check in/appallingly disorganized. No communication from BA as to problem or when flight would go. Next day checked out of hotel and taken back to airport only to find flight not going as problem not fixed. Passengers taken back to hotel and checked in again! All this time, no official communication from BA. No attempt to reroute elderly passengers or those with small children. Very unimpressed"

Fordele: "I liked how the Spanish Police Woman at the Passport station left her post at 6:50 am, with hundreds of people still on line for 0710 flights, knowing that her shift change came at 0700, to go "help" a pregnant woman who had fainted behind us! She did absolutely nothing to help out-but then conveniently was "replaced" by the next shift guy at 0700! What a farce!"
Ulemper: "Okay. We arrived at 0500 for our 0710 flight. British Airways had 3 or 4 stations open to process about 120 passengers-and the lines were painfully slow and inefficient. It was horrible. Finally, at 0630 we finished and then had to deal with the fiasco at passport control which was likely worse. You need to have more agents or kiosks so that people can print their own damn boarding passes. Get modernized! Stop being deliberately obstinate! Further, to charge passengers for coffee and poor snacks is abominable! No frills? Yeah, you can take that to the bank!!"

Fordele: "The crew were awesome-very polite, friendly and helpful! Food was also excellent."

Ulemper: "The airline needs to board and deboard by group number."

Fordele: "Nothing"
Ulemper: "The flight boarded twenty minutes late despite the plane being at the gate early scheduled departure. Baggage took another forty minutes to load. Then they decided there we were overweight (data that should be known before the cargo was loaded) and off loaded two people. Then after another delay they realised that off loading people meant off loading their baggagge, total delay nearly 2 hours The hedset socket on the entertainment system did not work The USB port did not work THey ran out of food after serving three rows, loaded four sandwiches, no wraps and 2 cheese plates for a full evening flight that was over 5 hours in duration including the delays."

Fordele: "Seating had more space, the crew very relaxed and good humour as well as professionalism."
Ulemper: "Well the flight was short, so not much more could be done on this particular flight. The restroom could be a tad larger but think was on an older aircraft."

Ulemper: "On Time. Delayed advice 3 times."

Fordele: "no"
Ulemper: "on time departure"

Fordele: "Getting off. Entertainment system."
Ulemper: "The food. Working toilets. 10 abreast seating is too tight on 777. Avoid."

Fordele: "Nothing"
Ulemper: "They canceled the flight"

Fordele: "Good entertainment, seats were ok."
Ulemper: "I paid for a seat with extra leg room and then was told at the gate that there were none of those seats left, despite the fact that I booked and paid for that seat 3 weeks ago!"

Fordele: "The crew were great, entertainment was good."
Ulemper: "After sitting on the plane for an hour they found a problem and so we had to deboard and wait for another plane. Obviously better than taking a less than optimum plane but added a lot of waiting time to an already long day. Not great that on a 6 hour flight we had to buy food."

Fordele: "It left on time and arrived on time"
Ulemper: "Service, comfort and food as I would rate these below 0 if there was that option."

Fordele: "NA"
Ulemper: "Multiple delayed flights leading to short connection time. Despite meeting stated time, denied entry and surprises that my ticket was changed with no effort to correct said error at the gate despite adequate time prior to take off."

Fordele: "Good seat"
Ulemper: "Headset didn't work and no replacement"

Ulemper: "Short flight there was no entertainment but that’s ok"

Ulemper: "No food on the International flight from Kingston to Miami."

Fordele: "The legroom."
Ulemper: "There was nothing not to like."

Fordele: "Everything."
Ulemper: "Waiting for 30 minutes a Dublin to dock."

Fordele: "I liked the room."
Ulemper: "There was no entertainment. Could not get seats together."

Fordele: "Good legroom on economy"

Fordele: "Great crew again, basic aircraft but comfortable economy seats."

Fordele: "Crew were ok Captain was informant"
Ulemper: "Delay Heat on plane at 98 degrees upon boarding"

Ulemper: "Our last 6 flights have all been changed or delayed significantly. Then they loose our bags on a direct flight. Won’t fly America airlines again!"

Ulemper: "First flight TUS to DFW was delayed by 3 hours causeing us to mist all the remaining flights. Had to scramble to find other flights DFW to LHR and LHR to DUB. We arrived at our destination 10 hours. No reason for the delay was given. Lousey service on AA."

Ulemper: "The flight was delayed. The food was not great. There is not a lot of space in these planes, and it was a long flight. There is no power supply."

Fordele: "eh, mediocre but usual service from a US airline. Just enough to get you from point A to B, but you’re exhausted once there."
Ulemper: "too little leg room, and quite uncomfortable seats, couldn’t relax and was cramping from being unable to move more than an inch."

Fordele: "The staff were very friendly and helpful"
Ulemper: "Bag checkin had already been done online but did it again in terminal, weigh in lady not helpful or friendly, quite abrupt. Onboard seating cramped and worse when front seats were reclined."

Fordele: "Not much"
Ulemper: "Passengers brought hot food on board at Dallas. McDonalds and KFC odours were overwhelming for first 30 minutes."

Fordele: "Easy checking with great Customer Care. Made my trip enjoyable. Will use again in July..."

Fordele: "Not much."
Ulemper: "Staff at the check-in counter made fun of my surname. Bad start but not noteworthy unless combined with the rest of the experience. The flight was delayed causing me to miss another AA connection by minutes. Waited in line to be told I wouldn't get on a flight til the following day, they couldn't help with accommodation and I wouldn't receive my luggage until the following day. In short, AA left me stranded in a strange city at midnight with no accommodation and no luggage. It was 18 degrees and I was in t-shirt and shorts. What a memory."

Fordele: "Gates, delays, changes"
Ulemper: "Boarding was a mess. No opportunity for priority boarding. Flight crew no help. Just another hum drum experience."

Ulemper: "I was on a flight to Dallas on an American Airline flight which arrived late due to weather conditions, and the connecting flight didn't even wait for me although they know why I couldn't make it on time. And I was only late for about 5 minutes."

Ulemper: "Despite being listed as vegans, we were not provided with vegan meals. When pointed out to the staff, we were given a small packet of soy crackers."

Fordele: "Price, new plane, interactive system"

Fordele: "Nothing in particular"
Ulemper: "Flight attendants"

Fordele: "Friendly staff"
Ulemper: "Rickity old plane. Needs updates badly. No drink service options. Cash only bar? Hello, this is the 21st century calling the 20th... You can have your plane and payment methods beck."

Ulemper: "Staff were so rude"

Fordele: "It was on time. Crew were very good."
Ulemper: "Plane seemed very dated. No individual entertainment No USB chargers Not much space"

Ulemper: "I've flown a lot, and I really couldn't believe how rude the flight attendants were on this flight. They seemed very inconvenienced by their job. I gave a snack pack back to a FA bc of my allergies and she snatched it out of my hand while walking by me without even looking at me...my husband's jaw dropped, he saw it too. It was unbelievable how rude they were."

Fordele: "Seats quite comfortable. Crew ok."
Ulemper: "Pitiful food offering and no entertainment at all when on previous 1.5 hour AA flight choice of movies."

Fordele: "Boarding was prompt, flight attendants polite and accommodating."
Ulemper: "If I am in business class and platinum status, why can't I use the lounge - which is only available to Platinum status going to LA or SF, Latin America but not to Cancun. American Airlines needs to change this policy."

Fordele: "Not much."
Ulemper: "There are NO ENTERTAINMENT, and I had two flights that were more than 5 hours each. It was not operated by British, it was actually American Airlines."

Fordele: "Seats were very roomy, both in with and legroom. The whole flight experience was good."
Ulemper: "Headphones on a short-haul flight were used and we're clearly dirty with dust. Drinks on the flight are quite particular. There were people who asked for beer and got a can, others who asked for the same got just half of the can."

Fordele: "The entertainment was updated and refreshing."
Ulemper: "Snacks was only pretzel"

Ulemper: "Small plane, 6 seats per row, no individual entertainment. Not comfortable for a 7 hour trip."

Fordele: "Free checked bag"
Ulemper: "2 hour delay No food to buy or drinks"

Fordele: "Eventually we made it"
Ulemper: "Plane was delayed because a door wasn't working (old). Business class entertainment was a tablet that was collected an hour before we landed. Food was very bland."

Fordele: "My wife and I have flown on many airlines. This was one of our best experiences. All the staff that we came across were ridiculously helpful and very understanding. Despite us getting held up in traffic and running quite late, staff members of both American Airlines and Qantas were extremely calming and reassuring the whole way through. Flight was extremely comfortable and entertainment was fantastic. Made the trip really easy."
Ulemper: "Food wasn't the greatest. Barely touched the breakfast and dinner meal. Supposedly the flight had free wifi, but I honestly couldn't eat that to work for me."

Fordele: "I was just happy to get a flight out early the next morning when my Thursday afternoon flight was cancelled."
Ulemper: "I ended up in a middle seat due to having to be rescheduled, but it was still comfortable."

Fordele: "New regional jet Efficient boarding"

Fordele: "Their customer service sucks."
Ulemper: "Their customer service sucks."

Fordele: "Fabulous crew and service, absolutely fantastic."
Ulemper: "Having to get off!"

Fordele: "Only check in and boarding was smooth."

Fordele: "I liked that there was wifi on board."
Ulemper: "We had a 3.5 hour delay. The crew could have offered extras to make up for it."

Fordele: "Crew was good. Flight was on time. This was a newer plane"
Ulemper: "it was great"

Fordele: "It's a direct flight."
Ulemper: "Everything - the plane was last updated in 1989 (you can still see where the cathode ray screens were bolted to the central overhead bins), the entertainment is laughable, several didn't work - passengers were given choice of putting up with that or getting off flight. A flight to endure, not enjoy"

Ulemper: "Notification from the Travel agency that I needed to get a Yellow Fever immunization."

Ulemper: "Toilets were dirty and not enough toilet papers"

Ulemper: "The vegetarian meals, they were not enjoyable, we actually couldn’t eat them. I wish we had not gotten vegetarian meals as the regular breakfast was a choice between pancakes or omelet with fresh fruit, which where both vegetarian. They need to make a difference between vegetarian and vegan."

Fordele: "Every thing expert the food"
Ulemper: "The food"

Fordele: "Flight was great. Check in not so."
Ulemper: "On March 18, 2018 Joanne, Kevin, and Allison Sheridan were booked to go from SYD to YYJ and only Kevin took off. We went to the airport and my daughter Allison was too anxious to get on as she had to leave her father behind. After she calmed down we went to get on the flight and the lady at the check in, (Onwsha) said it was too late and we could leave the next day. She changed my tickets on the computer and said if we came on Monday, March 19th there wouldn't be a charge but if it was any other date it would be $150.00 per ticket/person. When I arrived to check in on March 19th I was charged the $300. I spoke to Sharon Smith who was with Air Canada Customer Service Coordinator and I explained I was told something different by the customer agent. I told her if I knew that and I was told by Onwsha I would have went on the flight on March 18th but would not have checked the bags and just taken carry on luggage as my husband was still at the airport and he could bring them when he came over. Sharon Smith said there was nothing she could do and we had to pay the $300.00. It really has left a bad taste for me with Air Canada especially how many seats were spare and I was told something different from Onwsha. Thank you for your time. If any other details are needed feel free to contact me."

Ulemper: "given that Air Canada's computer had crashed and flights were cancelled (including our own), the lack of information was astounding. Why, e.g., didn't anyone go along the queue handing out numbers so people could get food then reclaim their place in line? Why weren't we told, ditto, how long this mess would take to clear up? why weren't we offered o/n stays, etc, etc. Could have done an awful lot better if some manager had spent two minutes thinking!!"

Fordele: "The zone system seems to work well for boarding and the cabin crew on my flight to London were superb, helpful and polite to myself and others, despite a few impatient passengers."

Ulemper: "Put on Turkish air landed 12 hrs late lggage still missing"

Fordele: "The flight was on time check in was simple and quick Staff on board friendly and professional Inflight movies fab Plenty of room on seats clean plane"
Ulemper: "Nothing all great"

Ulemper: "The airline crew keep on pushing back the departure due to bad weather. No discipline while boarding passengers. Delay after landing to open the door. No clear instructions about the delays"

Fordele: "I love this flight. Great airplane and great staff. Air Canada international >> air Canada domestic."

Fordele: "Clean, friendly crew remembered how we had our tea/coffee from the earlier service"
Ulemper: "Economy is never very comfortable but was better than a lot of other airlines"

Ulemper: "Flight was delayed My wife and I got separate seats Screen and audio on the entertainment system didn't work"

Fordele: "Organised zones for boarding"
Ulemper: "i am à French National ( France) living in UK. After a confusing conversation from the officer not understanding that I was not travelling to France ( assumption) I was asked to show evidence I had the right to enter UK !!!! I explained I lived there permanently ; I was then asked why French hate English so much!!! To which I explained only narrow minded people would believe so and that the style of her comment were not appropriate . I explained my children were half French half British and that her comment was offensive ."

Ulemper: "Lost luggage!"

Fordele: "Smooth flight"
Ulemper: "Long walk to connecting flight. Buggy didn’t turn up"

Fordele: "Ease of boarding - no long queues. Offer to put hand luggage in the hold with no charge."

Ulemper: "Not impressed with luggage fees that were not indicate but hidden in price - and all the nickle and diming on every little thing.. ruins the overall experience"

Ulemper: "Our luggage didn't scan in the system so we couldn't go to the gate until it was found & scanned in the system. Fortunately we were early so this wasn't an issue but kept us waiting at "step 2" until an actual photo could be found. We also had a delay after boarding while they changed a tire. It all worked out ok."

Fordele: "The staff"
Ulemper: "No TV monitors and food was bad"

Fordele: "Friendly crew, modern aircraft"

Ulemper: "Air Canada offers this flight DAILY. Yet somehow the boarding was the most excruciating tedious I’ve had to endure. Passengers who needed assistance boarding seemed to have to deal with haphazard organisation, and the fact that they seemed surprised so many people brought carry-on luggage that the bins filled up is laughable. Changed my return flight to Alaska Air."

Fordele: "Boarding was very well-organised ands clearly explained."
Ulemper: "USB socket broken and non-functioning. Plastic fork snapped and shed tines. A truly ghastly movie selection."

Fordele: "Everything. The plane was immaculate, the seats were comfortable, the food was delicious, the flight crew was friendly and professional. Air Canada's abillity to transit passengers from the US to international destinations is truly remarkable and must be best in class. I went from an inbound flight from Houston, through Immigration and to the gate for my flight to London in under 15 minutes!"
Ulemper: "Nothing."

Fordele: "Very comfortable and clean aircraft. Friendly crew. Seats at the front of Economy had excellent legroom. Helpful flight announcements from the captain."
Ulemper: "Air Canada has only one gate at Houston, which appears to be in constant use, at least in the early afternoon. If one flight is delayed in departure, it causes a backup with other flights."

Fordele: "I like the seats which were only 2 instead of 3 seats."
Ulemper: "- Felt like I was bothering the air stewardess when I asked for anything - Flight was delayed by 50 minutes. - Food was extremely bland and below par."

Fordele: "Not great seating on this smaller plane for business class. Staff was good. Didn't eat so don't know how the food was."
Ulemper: "Business class seats were small. No difference from economy"

Fordele: "Reasonably good all around."
Ulemper: "I paid for an upgraded seat on this flight and wished I hadn't. Whole rows of seats were empty and I would have been more comfortable in my original seating, according to the seating plan during online check in the entire plane was booked out but for a few seats."

Ulemper: "Delayed for more than two hours on both the trips to and from Canada. This is a common thing with Air Canada i heard. Flights always get delayed."

Fordele: "That even though there is a delay, we still made it around the same time"
Ulemper: "That there was a delay in the first place"

Ulemper: "Over an hour late."

Ulemper: "Flight was delayed multiple times. Was tracking boarding from the Air Canada app as there was nowhere to sit by the departure gate or screens. The app didn't advise that the flight was boarding (unlike other apps such as BA). I missed my flight and they insisted on charging me more than what I paid for the entire ticket just to return home. I got back to London to find that my luggage didn't make the journey. Staff at Air Canada were unfriendly and unprofessional."

Fordele: "Large comfortable seats."
Ulemper: "You now have to pay for drinks on British Airways flights"

Fordele: "Great cabin crew - really friendly and helpful to passengers. Good selection of drinks. AMS-YYZ-YQG All nice enough - good leg room and nice to have a 2-4-2 seating configuration YQG-YYZ-LHR Nice to be on a 787."
Ulemper: "Food was bland, but as expected on a transatlantic route. Good selection of drinks. One of the suitcases missed the flight, but was promptly delivered the following day. It would have been nice if this could have been notified earlier, rather than having to wait for all passenger's luggage to be delivered before realising that our's was not there."

Fordele: "Very helpful crew and staff assisting with golf buggy ride"

Fordele: "Poor airline, always delayed, dreadful and unfriendly customer service. The only reason I flew with them this short trip was due to price"

Fordele: "My flight was on time"

Fordele: "Air Canada ground crew where very good and helpful as where all staff"
Ulemper: "Plane was overly cramped, if you eliminate one set of seats and only had 8 across and less row, I think you would make great improvements to overall customer satisfaction if the seating was mad alittle more comfortable"

Ulemper: "A three and a half hour flight with a fruit juice and not even a pack of peanuts . Air Canada that was pathetic !"

Ulemper: "had to pa for poor selection (the cheese "platter" ran out quickly :( )"

Fordele: "screen and interface"
Ulemper: "back of seat/head rest uncomfortable, average food in very small quantities films not refreshed fast enough, same in and out flights"

Fordele: "Direct flight"
Ulemper: "Air Canada pricing is same as other non budget airlines like British airways, Lufthansa but service is on par with budget airlines like Ryan Air. I'm amazed how they get away with it."

Fordele: "Nice staff. Efficient boarding."
Ulemper: "No basic food for free."

Fordele: "It was a short flight and I shared my seating with average weight people. The crew members and the pilots were very informative."
Ulemper: "During a short flight there is not much to experimented and less to comment."

Fordele: "Staff and food"
Ulemper: "We lost one of our bags"

Ulemper: "Flight out of Newark delayed so we were going to miss the connection. We were rebooked to fly via London but we lost 6 hours in Rome. Air Canada attendant at Newark said the flight was always delayed and passengers regularly needed to be rebooked. You should recommend air Canada cancels selling this itinerary or bringing the Newark flight forward to de risk any delays"