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My experience made every other hotel I have stayed at seem 5-Star! I paid over $----- for the night and checked out to sleep at a hotel staffed by sane people. The security guard Patrick banging on my hotel door demanding entry and falsely accusing me of smoking marihuana. I am a 55 year old man and my guest was a medical doctor. No phone call, No 'Sorry to bother you sir...' Just an unhinged rent-a-cop. Wow!
Beautiful hotel with a wonderful staff. Location couldn't be better. If you enjoy luxury this is the place.
If you want impeccable service, and enjoy every amenity you could think of, then this is your hotel! Everything from friendly service to comfortable clean rooms, this hotel delivers. It's close to everything interesting, theatre, shopping, restaurants. I can't wait to return! Thank you St. Regis. A fun-filled weekend that gave us a life time of memories.
The design of the hotel and the location The service was extremely poor. The concierge was not very helpful. The rooms would not be cleaned unless requested and after several complaints. The coffee was brought cold. Walked into our room bathroom at 5pm to find the housekeeping bucket and mops in the middle of the bathroom. The bellman placed our shopping bags in a wrong room without so much as an apology.
Staff were incredibly courteous, friendly and helpful. Club level facilities and food were excellent. Surprized considering the price that the room was a bit small
location room comfort breakfest , no restaurant for dinner , staff has charge double my card
This hotel is by far the best hotel I have ever stayed at. The Ritz Carlton staff could not do enough for you. The place is luxurious and no request is too small. The staff are very courteous and even though the Hotel is geared more towards adults and business travellers, the staff were exceptionally friendly and welcoming to my two children. Who also thought this hotel "rocked"!!
Very dedicated hard working staff from the front door men to the cleaning people. Exceptional service, wonderful amenities, excellent location, close to everything. Nothing.
The service at this hotel is the best we ever had.
The best things about the Ritz Carlton Central Park are its Club Lounge area and Spa. Especially good is the ladies lounge where frest fruit, beverages and La Prarie products are provided at no extra cost. The hotel is expensive but worth every cent.
Faultless service, excellent attention to detail, great location some problems with check-in, room was not ready
Everything - and especially Norman the Bartender - a great person. None.
great location and view on Central park
Loved - the location although a bit shady at night due to the gay strip club two doors down, all the free food and drinks although it wasn't the best tasting at least they offered and thats more than you can say for any other hotel in the surrounding areas, the kitchenette came in handy Hated - the elevator situation too many people not enough elevators, the fact that they used a pasenger elevator as a service elevator to hual trash from the guests room...it was filled completely to the top with trash bags and we had to stand there and watch and wait as they got it all out and sprayed and wiped down the elevator so we could finally get back to our room, I did not like seeing so much of the inner workings of the hotel in plain view
Clean and comfortable bedroom, nice bathroom, location is very good, near Port Authority, Subway, Times Square. The elevators are just 3 for more than 30 floors, what makes it difficult to get in in the morning, when everybody is trying to leave. I took more than 10 minutes to get one since it always skipped our floor. The reception desk staff was fine, but just that, they were not friendly enough to make you feel they really cared for your stay. I asked about the value for a late checkout since there was a transaction in my credit card, and they just said that they did not know about any transaction according to the value I showed to them. After the checkout, that was the value of my late checkout.
The location is convenient to many points of interest 3 elevators for a 40 story building equals 5 to 10 minute waits for the elevator. The included breakfast is worthless as the space is so crowded and trashed by 8:30 that it is unusable. The kitchenette in the room has no value for a weekend stay and the space it takes up means there's no room for your suitcase.
Breakfast, laundry facilities, nice rooms and bathrooms, kitchenettes, view, location Too few elevators for the number of guests. Spent 20+ minutes waiting for the elevator.
Clean, friendly staff, safe location, near Penn Station and Bus/Subway station. High speed elevators were quick and fully functional yet compact room, quality continental breakfast included. All rooms sleep 2 persons. Booked through booking.com and charge for room was not to occur until stay, instead the room was charged immediately, one month before stay. While Elements is a non-smoking hotel, you may encounter some large dogs. Rooms suitable for 2 persons only, would be crowded with a large dog as well.
Enjoyed the decor and atomosphere - great location and a great stay! Free happy hour and solid breakfast to get you going. Someone tried to come into our room at 8AM but we had the deadbolt on - never found out who it was or why they would come in with a 12AM check out.
It feels as if you have your own apartment. Element has thought of everything. The full sized fridge,nth silverware and the dishwasher. The most notable feature at Element is the staff. They are truly focused on getting everything that you desire to you and somehow seem to always go above and beyond. Great for locals and for tourists. Room service was missed.
Free continental breakfast in NYC !!!! nuff said
Stedet ligger fantastisk ved metro, Central Park, 5th avenue og meget mere. Værelset var en fin størrelse.
Fantastisk god service hos concierge ifm. billetbestilling etc.
At være tæt på det newyorkske byliv, tæt på subwayen, og så alligevel at have et komfortabelt værelse, hvor der var fred og ro - og en seng, der var ren luksus! Vi havde store problemer med strømforsyningen og toilettet, og i begge tilfælde måtte vi vente 6-8 timer på at få manglerne udbedret - det stoppede toilet blev først ordnet en nat kl. 01.30! Desårsag fik vi som kompensation lov til at tjekke ud sent (kl. 15), men da vi kom tilbage til værelset for at hente vores bagage, kunne vi ikke låse os ind på værelset med vores nøglekort, og det tog igen lang tid, før en sikkerhedsvagt kunne låse op for os. Det forsinkede os så meget, at vi ikke kunne tage med offentlig transport til lufthavnen, men måtte hoppe på en shuttle-bus, der tilfældigvis havde plads.
Beliggenheden var glimrende og bar og restaurant var hyggelige og med god kvalitet. Behagelig - ikke nødvendigvis god - service. Betaling for bagageopbevaring, lang ventetid ved elevatorer, den anbefalede lufthavns shuttle service var direkte dårlig pga. aggresiv kørsel (for at "sætte en anden bilist på plads"), sløset rengøring.
Godt og børnevenligt hotel, hotellet har en god beliggenhed når man rejser med mindre børn, 5 minutters gang fra central park. Nej
Location was great, right in the moddle of Times Square with easy access to shows, many subway lines, Central Park and more. Hotel was spotless and roomy, esp for a NYC hotel. Would definitely stay again. Could be a bit loud with all the honking taxis and construction outside
Great location. Large rooms. Very quiet. Rooms are older. Firnishing are worn out. Bar in the lobby has only basic drinks and bottom shelf wines.
The hotel was in the most central area that anyone could wish for. Shows, tourist trips, lights, excitement. Very nice suites and clean. Trying to unload bags from a vehicle is difficult as you have to stop by the kerb illegally. The staff were extremely inconsistent. Some showed excellent efficency and politeness however some really griped me. Breakfast is somewhat below average for the price.
Cookies on arrival. Separate sleeping quarters with closing door, (bath is Jack and Jill so can shut bedroom, but kids can still use bath) fridge, safe, hairdryer, microwave. Extra bed is $25/night so asked for packnplay (free) and my 5-year-old slept in there. Had crib sheet and small blanket. You are smack dab in Times Square (can be very crowded right out the door, hold your kids tight). NQR train literally outside and uptown will drop you off at Bloomingdales. Or walk 2 avenues to 5th with shopping. on 17 th floor and very quiet. Could hear sirens at times, but never woke us up. Black out shades make is very dark and close by overlapping, so no need to rig it shut. AC gives off good white noise. Coffee cart right outside. Evergreen coffee shop around the corner and SUPER fast during weekdays. Bed was comfortable enough, but could still feel my husband turn. No USB plugs. At first we had no towels. They brought towels up pretty quickly. Then I later realized there was a dirty bar of soap in the shower I asked to switch rooms, because I did not feel that this room was clean. They switched us to Hilton honors room immediately, which had free Wi-Fi for guests. This was reasonable compensation. The rooms could use a little repair. There was part of a sticker left on furniture, broken tile in the bathroom, wallpaper was coming up in the corners, curtain rod and was broken off the curtains in the window, fridge would freeze food . Nothing unexpected. We would stay there again.
Good sized rooms Great arrangement for families Right in Times Square if that is what you want. Good value if you need two rooms. Food in hotel was extremely limited Left for airport and couldn't find coffee at 6 a.m A little too much Times Square...accosted by tour guides every time you walk out of hotel door.
Everything about the stay was top notch!
The view was the best feature and the service was good. Friendly staff The room I stayed in was much smaller then I had anticipated. The hotel website boasts large, roomy suites.. also the room had an offensive odour. If I can find a less expensive deal for this hotel I will stay again otherwise for the amount I payed I can get much better! Paid $450/night.
I loved the size and cleanliness of the rooms and the location of the hotel. I didn't like that you needed to take an elevator to the lobby and then another to the room. While there it seemed like only a few elevators were working and the hotel was crowded because of superbowl weekend. There was no decent lounge or gift shop.
Rarely do the descriptions match what you get, this exceeded my expectations. Will stay there again.
Location was great. Rooms clean and useful.
Everything.. The staff were very helpful and accommodating. Food was very good but dear enough. Rooms were very spacious and comfortable. Cleaned everyday and fresh towels and sheets. The location was amazing. Literally walk out the door onto Times Square.
The staff was very friendly and helped us when needed. They were not hesitant to ask if we needed any assistance. We were also a little late in checking out and they were super nice about it. Highly recommended
God beliggenhed. Forholdsvis billig. Værelser på 9. sal med stor altan, men lille rum.
Beliggenhed, beliggehed!!! Et velplaceret hotel i Tribeca, umiddelbart ved Chambers Street subway og tæt på alt hvad man har brug for af nærindkøb og take away-food. Smart minimalistisk indretning, og små standartværelser til en (lidt) høj pris, men beliggenheden kan ved det rette pristilbud gøre det til et fornuftigt køb på Manhattan. Se dog også Hotel Cosmopolitan lige overfor, som er betydeligt billigere, men dog også med en helt anden standart (det skulle dog være rent og pænt). Lidt for dyrt i forhold til værelses-størrelse. Sterilt og uden den store charme.