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Beliggenheden er super Det virker somom perosnalet ikke ved havd deres arbejdsopgaver er. 3 gange på 6 dage blev vi vækket kl. 5.45 - ved en fejl. Et sorry - nej vi hørte ikke andet end at røret blev lagt på.De spørgsmål vi havde skulle der 3 personer til at svarer på, og ingen af svarende var rigtige.Vi fik et værelse hvor der ikke var gjort ordentlig rent, lagnet var i stykker og der var taget af minibaren. Det gjore vi opmærksom på og alligevel blev det skrevet på vores regning. Da vi spise middag på hotellet, kunne vi ikke få lov til at spise færdigt før de kom for at tage af bordet, vi måtte bede dem lade det står, idet vi ikke var færdige.Det indtryk de efterlader er manglende energi/ lyst til deres arbejde.
Beliggenhed, personalet i receptionen var meget serviceminded. 1. Mulighed for brygning af the/kaffe på værelset. 2. Det er et hotel i den højere prisklasse, så det undrer mig at man skal betale for services som er til fri afbenyttelse på andre hoteller, f.eks. internet.
Fremragende beliggenhed. Miljøorienteret. God service og rent. Havde bestilt med udsigt over Manhatten, fik et værelse på 19 etage med udsigt til en baggård.
Vi havde et dejligt ophold nej
Udsigten fra værelset. Varme/airconditionanlægget skal forbedres. Vi var 4 dage om at få varmen på værelset reduceret til et acceptabelt niveau.
Staff were very friendly; rooms were cozy and comfortable and quiet. It's quite lovely but a bit staid for my taste. Location though is fantastic
A superb, class-act, old world hotel. The real thing. Can't wait to stay again. No.
Location, size and service
Professional staff. Huge room for nyc. Complimentary products in refrigerator (water, sodas) Nothing.
Everything was first class! No negatives!
The location of the hotel is just wonderful - could not be better. The lobby and doormen were very friendly and got to know us during the week we stayed. Our room was beautiful but had no view whatsoever - it looked into a lightwell. My wife and I felt that the front desk staff let the place down. We were promised an upgrade to a room with a view from one receptionist and told to come back at 4pm on our 2nd day to move. After coming from lower Manhattan to make the promised move the receptionist had a change of heart and told us no other rooms were available - although we knew that there were. Front desk staff were the only disappointment during our stay.
easily accesible and friendly staff no lounge. A hotel of this nature should have a lounge
The staff was incredibly thoughtful, and the room outstanding. Not a thing - excellent experience all round
the old world ambiance and the courtesy and professionalism of the staff.
fint og god placering
Meget centralt beliggende 1.kl. hotel. Smukt enkelt design. Godt værelse. Nej
Dejlig afslappet atmosfære, frit og aflappet. God indretning uden for meget tunge gardiner og tykke tæpper. Lad den automatiske kaffemaskine ved computerne stå fremme hele tiden, det ville være dejligt med en ekstra kop når man kommer hjem. Spar den der står på værelset væk, det gider man ikke begynde med.
Lækkert værelse der indeholdt alt vi skulle bruge. God beliggenhed. Super service. Ingenting
Renlighed, venlig personale, der gjorde alt for at vi swkulle have et godt ophold - og så en fantastisk beliggended Intet - alt indfriede til fulde vore forventninger/ønsker.
Nice facilities and great location Hotel staff could be more helpful
good personal service and good location my deluxe room which is more expensive than their standard and superior rooms already was very small for the price i paid even in nyc. also tiny closet space and drawer space.
Everyone was extremely helpful and the rooms were large and clean. The hotel is located on a side street, close to shopping but quiet. I would highly recommend this hotel. The prices in the hotel restaurant were extremely high. A cup of coffee was $10 and yogurt with granola and berries was $27. It was very good but this wasn't room service but actually in the restaurant.
The attentiveness of the staff and the location. The bed was a little uncomfortable.
small hotel and very close to Central Park. service was impeccable no
excellent location in quiet street of Madisson aveniu on Manhattan ,very close to Central park and all shops. Very professional staff always willing to help. Very comfortable beds with beautiful luxury shits with silky finish. aircondition was not working well and making it worse buy high temerature of 40° BUT STAFF WAS VERY HELPFUL BUYING SMALL AIR CONDITIONS FOR EACH ROOM ! Special treatment only for guests with american express credit card, it would be nice if that treatment is extended to those traveling with visa gold card.
have not heard any "no, it is not possible" no
The property is vintage upper East Side in design and service. The property appeared to be maintained extremely well and the staff was always attentive. The rooms were immaculate and very well maintained. The location is walking distance from both upper East side boutiques and restaurants as well as from midtown shopping, museums and people watching. Subway access is also very convenient. I would recommended this hotel to anyone looking for an old world luxury experience in the heart of vintage New York. I would also return without hesitation. No complains on this visit
Friendly and helpful staff, great location and comfortable rooms
The location was great!
The hotel staff was - without any exception - very committed and excellently prepared to facilitate all guest needs immediately Concierge recommended a restaurant (the water's edge) to follow the 4th of July fireworks, but from there one could not see even one rocket. A lot of money wasted for nothing.
Staff were incredibly courteous, friendly and helpful. Club level facilities and food were excellent. Surprized considering the price that the room was a bit small
Faultless service, excellent attention to detail, great location some problems with check-in, room was not ready
This hotel is by far the best hotel I have ever stayed at. The Ritz Carlton staff could not do enough for you. The place is luxurious and no request is too small. The staff are very courteous and even though the Hotel is geared more towards adults and business travellers, the staff were exceptionally friendly and welcoming to my two children. Who also thought this hotel "rocked"!!
location room comfort breakfest , no restaurant for dinner , staff has charge double my card
Very dedicated hard working staff from the front door men to the cleaning people. Exceptional service, wonderful amenities, excellent location, close to everything. Nothing.
Everything - and especially Norman the Bartender - a great person. None.
The service at this hotel is the best we ever had.
great location and view on Central park
The best things about the Ritz Carlton Central Park are its Club Lounge area and Spa. Especially good is the ladies lounge where frest fruit, beverages and La Prarie products are provided at no extra cost. The hotel is expensive but worth every cent.
Ambience and history. The Hotel's position is fantastic and the staff were a pleasure to engage. No.
The hotel is amazing, it was renovated recently and worth the price to stay at this historic hotel at least one time in your life! Also, location is excellent.
Ubicacion Todavia algunas partes en remodelacion
The location. the phone at the room did not work properly
Courteous and professional staff. Very nice restoration of this NY landmark. There were no mirrors in the room. Only the one in the bathroom vanity.Maybe they are still finishing the decoration details.
location crazy crowded lobby!!!!
everything is superb... from the location, the room , the food, the service no complain at all.
Luxurious hotel and rooms.
The best concierges! Very bad breakfasts. A small choice, tastelessly, the high prices.
Service and response was good. Disappointed at the Sunday Brunch.
The hotel is in the last stages of intensive renovation, but the renovated rooms are up to modern luxury standards and any inconvenience that you might experience is more than compensated for by the really cheerful staff. The Opia restaurant, which is independently owned by French management is good quality and a it has buzzing, funky bar.
Staff, location, quite clean. // Empleados serviciales, localizacion muy buena, bastante limpio. Still working on the refit. Air Conditioning very noisy. Very expensive breakfast as many other hoterls in ny. // Sigue en obras. El aire acondicionado muy ruidoso. Desayuno carisimo como casi todos los hoteles de ny.
Very clean, very comfortable beds. Staff was very knowledgeable, friendly and accommodating. Will definitely be staying here again as the location is terrific. Subway is close by but it was an easy walk to museums and Central Park. Many great local restaurants and Whole Foods is a short walk away. I loved the "my pie" takeout around the corner.
price was right, good location noisy, poor service, still under construction.
the location, the bed, and espicially Pernel the shower
It was a very fun design for the hotel, and I really liked the modern/scandinavian look, especially the stone and glass bathrooms! The bed was surprisingly not as comfortable as I would expect from a hotel. It was a bit hard, and the sheets (especially the fitted one) a bit scratchy (though the comforter was very soft and nice!)
work in progress in the hotel.
The staff is excellent. There are additional amenities including a bar, restaurant and nice seating area. The rooms are nice, but a bit dark. Would like softer towels.
The junior suite was nice. I had to request twice at the front desk that an engineer come to my room to check on noise in the walls. The engineer said that nothing could be done as it is the result of water going down the pipes. Thus, my sleep was disturbed multiple times in the evening. In addition, I requested to be moved which they could not and did not offer to move me to an equal or better suite.
very comfortable beds and friendly staff Room service was not great - and there is no lounge /foyer area to meet and greet or to sit and have a coffee.
We were impressed by the friendly staff and the feeling of being made very welcome. All the staff we talked to were so polite and friendly and obviously enjoyed their working environment at the hotel. no, nothing
i visited nyc no everything was perfect
Quiet and luxury. I think is too expensive comparing with Plaza were I was for 3 nights on the same trip.
The rooms were beautifully updated and luxurious. The location is perfect. The only thing that we didn't like was the very, very long wait for room service, especially when it was obvious that the hotel had few guests that weekend.
Amazing park view from the room
the uniformed doormen and elevator operators.
The top, or at least very close to it; you still feel at home, or perhaps even better than at home, with a very friendly and helpful staff.
Hi Guy's, I had a wonderful time the staff were so nice helpfull from the time we walked in to the hotel It was a big treat for my daughter 11years and me Can't wait to go back x Hazel
The staff was awesome,the epidemy of good service, kind and helpful. The room clean and organized. The AC could have been cooler, but slept great. I forgot my charger and called back to see if they had found it, they held it for me and I picked it up with my bag a couple of hours later.
our room was amazing! and a great location. you need to pay for wi-fi
Clean, nice, older facility. Staff is very friendly. Small rooms. Bed not very comfortable and the showers need a door! I realize that's trendy, but it's too cold a breezy!!
That we all fit very well and locatinon is grate Tus restaurant is not very good, Is expensive, has bad service, and has no god food
the bed was very comfortable ,nice and quiet in hotel, room was very small,but got upgraded to a suite.noisy on second floor from trafic.receptrion area could be up graded.not close to time square.
The air condition was switched off because it was winter, resulting in extremely overheated rooms without any possibility of cooling. The staff offered a ventilator which was broken. Never will I ever go there again.
Liked overall feel. Location great. Our room was very quiet as promised. Owner needs to invest in climate control system. AC not available during 70 degree days. Staff was very helpful and provided fans but this hotel would be so much better with modern a/c. Would love to recommend but that's a problem.
Large room, comfortable bed, convenient location, pleasant and helpful staff
Rooms comfortable, good amenities, friendly staff, well located Bed was not as hard as we like
I loved the location. There was a lot to see in walking distance. The room service was great and the walk in shower was nice. The room was a bit small. There were a few holes in the wall above the TV, which were a bit of an eye sore. Parking was listed as an amenity when in reality you go park your own car somewhere on the side of the street.
Fantastisk sted, - vi vil klart bo på dette hotel igen ved en tur til New York. Venligt personale. Rent, pænt. Morgenmaden er meget kedelig. dette er eneste negative oplevelse.
Fantastisk. God beliggenhed, venligt og imødekommende personale. Ren og pænt. Alt i køkkenudstyr. Opgradering til en suite den ene gang. Bedre morgenmad, - den er bare kedelig!
Meget dejligt, at vi blev opgraderet fra et de-luxe værelse til en suite. Personalet var hjælpsomt og velorganiseret. Rengøringen var i top. Alt var lækkert og indbydende. Vi vælger bestemt dette hotel næste gang vi besøger byen. Morgenmaden lod en del tilbage at ønske. Toast med marmelade og en muffin er ikke vild luksus. Juice kunne man få, hvis man decideret efterspurgte det.