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Central beliggenhed, - ideelt når man både skal up-, mid- og downtown. Fik lov til at vente 2 timer med at tjekke ud uden beregning (hotellet var dog heller ikke overbooket). Et par af fitness maskinerne er nedslidte (cyklerne).
hotellet ligger meget centralt, personalet er meget hjælpsomme dejligt med både diner og restauent i forbindelse med hotellet bruseren var rigtig dårlig rengøringen kom lidt for tidligt
Hotellet ligger centralt og nemt at komme til fra lufthavnen. Subway, Macy´s samt shopping lige rundt om hjørnet. Alt i gåafstand.
Vi føler os mildest talt røvrent! Vi får lovet et værelse der er I nærheden af $3500, til den halve pris. Værelset er efter vores mening ikke engang den halve pris værd. Sengen var for lille til to personer, og der var kun ét lagen, til os begge. Et lagen, når vi ankommer I starten af marts og temperaturen er nær frysepunktet. Da vi tændte for varmen lugtede der af prut I hele værelset, så vi dødfrøs I 7 dage! Inden vi ankom skrev jeg til dem at jeg skulle opereres I ny og spurgte pænt om vi kunne få et godt værelse så vi befandt os godt under noget, der skulle blive en ret hård uge. De lovede os et stort værelse, men da vi ankom så vi på brandplanen, at vi havde fået det mindste værelse på hele hotellet. Så de holdt ikke hvad de lovede.
Fint hotel men gammel og slidt værelse (især badeværelse). Meget lydt. Bestemt en opgradering af badeværelse til til 4 stjernet hotel. Jeg ved ikke hvad man kan gøre ved at der er så lydt fra nabo værelse
Clean rooms, Small rooms
Location, rooms are comfy , free internet My mother's shoes were stolen, Along with my nephew's (2 and 1/2 yo) pillow and toys. The shoes were inside a suitcase the entire time which makes the case even worse. We complained at the front desk, but the staff were unapologetic and did nothing to solve the issue.
Friendly and accommodating staff! Loved that everyone was there willing to help. Also liked the security of staff checking to make sure that all guests coming into the hotel were in fact supposed to be there. Didn't like that there wasn't a fridge and/or microwave in the room given the price. Room was very nice but for the price I would've expected at least a fridge.
Close enough to walk many places. Staff was extremely friendly. Horrible view from window.
Nice interior All staff Ive come across felt like security. They dont respond to greetings. When they selectively ask to see your room keycard to enter the hotel and you see the people in front of you stroll right in while you get "carded" almost everytime...Im a well groomed mid 20's asian business man on vacation what more do you want? And in the heart of korea-town no less! I avoided the staff for the rest of my stay due to their less than friendly disposition and most times they seemed too busy to talk to you because they are allll on their phones textingg! Mainly speaking of night staff. For such a historic Landmark of a Hotel the staff certainly takes away from its authenticity,beauty and glamour. As far as the rooms go everthing seemed fairly clean and nice. Only issue was the brown water I had to shower in and the air condition wasnt working the first day but their engineering staff promptly fixed the A/C unit.
The room was spacious for NYC standards and very clean and well kept. The furnishings were modern and kept up to date. The staff was friendly and accommodating. We enjoyed our stay. It would have been nice to have a refrigerator in the room to keep our water, wine and cheese cold.
Nice hotel Check in process was BAD Booked via Kayak and they did not have my reservation I had a confirmation # Took almost an hour to resolve
Nothing I liked. Worst costumer service!! Front desk guests service were so rude. My room was already paid and booked for but still had to wait two hours just to get my room!
We appreciated the entire stay. It was quiet, friendly staff, clean, accomodating, close to subway. Good food . We had to leave. We have recommended it to others and will be back.
I gues for us-measures this Hotel has to be considered old The Service is excellent and it is Central
Items of our luggage were stolen
Vi fik ikke det værelse jeg havde bestilt. Jeg fik et rygerværelse og blev derefter flyttet til et værelse med 2 senge i stedet for det første og der var ikke mulighed for at få et andet værelse pga manglende tomme værelser.
Concierge/Traveldesk var akt for farvet af deres egne samarbjedspartnere, så man var ikke neutral der der skulle vejledes om hvordan man fandt eller transport etc. ikke særlig hensigtsmæssigt og skjult agenda var ret åbenlys..
Sengelinned blev skiftet hver dag. Meget nedslidt og værelset var ikke særlig rent da vi ankom. Tror der er pænere værelser på hotellet, men vores hørte absolut til et af de værste håber jeg.
Rigtig god placering, rimelig pris, dejligt stort, god rengøring Lidt surt personale ved skranke (men resten af personalet var venlige), udsigten fra værelset
My husband and I were traveling with our 2 adult children and their traveling companions, so we booked 3 rooms. All rooms were spacious and comfortable. Decor was trendy, with high end amenities. We loved the rooftop bar and had a great meal at the attached restaurant. Location was perfect. Overall, a great stay. Some of the furniture in the room was showing some wear. And the desk chair was the only chair in the room. Also, the closet was very small. Not enough space to hang our clothes and coats.
Beautiful space with clean rooms and very good service. We only stayed one night but we look forward to returning.
The rooms were clean and very comfortable. The front desk staff was very friendly and helpful.
Everything was perfect
The staff was very helpful and very friendly!
Check in and out the staff were pleasant. Comfortable beds. Too focused on being trendy. Was advertised as a 4-5 star. More like a 3-4 star No coffee makers in room.
Clean, elegant rooms, comfortable bed, great shower. Hallway noise came through the door easily.
Staff was courteous and friendly. Room and bath were clean. Goodies were on the nightstand every evening when the bed was turned down. We walked and took the subway to where we wanted to go. All directions were precise. Subway was 2 blocks We would stay here again.
I'm not one to write travel reviews but I had such an incredible experience here I felt the need to share! Came here for a staycation (roommates, amirite?) slash birthday celebration and our choice could't have been more perfect. In a word, this spot is snazzy. The decor, fixtures and furnishings are reminiscent of the Prohibition/speakeasy era with a modern, chic twist. Just by standing in the lobby you instantly feel a little more immersed in something cool and vibrant. There is a palpable sense of imminent adventure and intrigue here, definitely a boon to kick off your New York City escapade. Inspiration is abundant here! The rooms are immaculately clean, chic and quiet. Bed is ridiculously comfortable and also features hidden storage drawers, so be sure to check under the huge fluffy down comforters they're topped with! There truly aren't enough adjectives to describe just how accommodating and incredible the staff here is. So friendly! Everyone here is a paragon of guest services for competing establishments to emulate. If you're looking for a stylish, urbane backdrop with ubercool yet welcoming vibe to your Gotham City foray, book with confidence at Archer, it is truly a stay to remember! Check out is at 11, not 12. Only downside to this hotel, otherwise it is magnificent.
The staff at the front desk was very friendly.
Decor was great, rooms were clean and mini bar was stocked with great snacks at reasonable prices ($2 per soda). Rooms were small but this isn't unheard of for Manhattan.
The staff was very friendly and professional. The even remembered us the next day. Evan was wonderful, positive and up beat. Everyone was very helpful, even moved us when our AC was malfunctioning. Rooms were kind of small but then we were in the a limited amount of space as far as the city was concerned.
Beautiful property, well thought out rooms, great amenities and attention to detail. They need to iron out a lot of issues - the hotel is super new so they likely will. Room service is expensive, not very good & delivered in cheap take out containers. Very slow internet - borderline unusable if you're a business traveler. Staff nice and polite but very impersonal,
OK Hotel. Fantastisk placering og service som forventet. Kun en enkelt receptionist som var uvenlig.
Bedre beliggenhed findes ikke til prisen. Oven i blev vi kvit og frit opgraderet fra quuen til kingsize værelse
Meget god rengøring af værelse og badeværelse. Rene håndklæder hver dag og rent badeforhæng midt på ugen. God og mættende morgenmad.Meget centralt beliggende i forhold til turistatraktioner og kun ca. 50 meter til subway. Dejligt med safe på værelset og fri kaffe i hallen. I perioder lidt trange forhold i morgenmadsrestaurenten.Nogle af personerne i receptionen kunne være mere imødekommende med et smil eller et Hallo. Andre var mere serviceminded.
Positivt: Beliggenhed, beliggenhed og beliggenhed... Negativt: Lidt nusset og gammelt. Men, ok service + personale.
Perfekt beliggenhed og nogle gode store senge og pænt toilet. Intet vindue, så der kunne ikke luftes ud og morgenmaden var ikke speciel god.
Really a nice, modern hotel in a convenient location with friendly staff.
When I first got to hotel to check in I was informed that the room I reserved was not available and that I never booked the king room. But this not true I had my confirmation number and the reservation saved on my phone. So she put me in a queen room and charge me 461.00 but the deal I reserved was for only 261.00. So when I check out I was told that 200.00 would go back in my bank but it still hasn't. So I will never book through kayak again. I was robbed 200 dollars and was giving wrong room.
Mo the bartender and Grace at the front desk went above and beyond to make my stay pleasant.
Very kind and attentive staff. Nice and clean room. Excellent location for us. Quite expensive. None.
after renovation, but with some scratches already; friendly staff really cares; fitness room; complimentary tea and coffee every morning; safe and nice; great view from deluxe room expensive, but very standard, breakfast; windows need to be cleaned; at this price I would expect the room to be larger; I would prefer more light in the room
Love Kimpton, the hotels and service are always top notch. Looking forward to staying here again. Having to leave the hotel was a bummer
The bed was so comfortable! The location was very central. No business center and no pool.
The restaurant was nice, good food The room was never properly cleaned. I stayed for 6 nights and the room was never fully cleaned. The bathroom mirrors had the same smears the entire stay, the floor was dusty and hairy and I saw the same piles of dirt from day one. The glass shower wall had a soap scum that remained the entire time as did the bathtub. The entire room was dusty and never saw any of it cleaned. And I'm quite certain my sheets weren't even changed daily. I believe the cleaning crew only changed towels and made the bed. I also asked that they did not leave the a/c on 65 each day and i continued to return to an ice box daily!
Nice modern rooms. Great location. Food carts one block away at Greely Sq.
Nothing Rude Staff, small and dirty (smelly) rooms, expensive as all hell. Not worth it
Friendly staff and comfort of the bed! Tax additions to bill
Concierge was fantastic. Restaurants were great. Vibe was relaxing and cool.
Location near Penn Station, wonderful receptionists, especially Victoria, perfect room and view
God belligenhet, venligt og imødekommende personale. Godt overordnet indtryk. Resturant ikke åpnet endnu. På hjemmesiden stod der iike noget om det.
The Strand er et godt hotel og personalet er ikke den type der står med hånden fremme hele tiden for at få en dollar. Som man kan opleve andre steder. Alt er faktisk godt skal vi sige noget dårligt om dem. Ja så kunne der godt være mere frugt til morgenmaden.
Personalet er, altid smilende og imødekommende og meget hjæpsomme. Værelserne er fine og regøringen er rigtig god. Morgenbuffeten er god.
Alt var godt Nej
OK hotel, god service og værelserne var fine. Vi havde morgenmad med i værelsesprisen, men kombinationen af hvad det var og at den skulle indtages i et ikke videre hyggeligt etablissement i hotellets kælder hvor airconditionen kørte for fuld skrue, betød at vi spiste morgenmad andre steder.
Close to subway stop A lot of noise in room hardwood floors and thin walls, makes for a noisy experience especially with the exit doors being slammed by housekeeping all day. Could hear full conversations in the rooms from neighbors
I like the new trend of wood floors, as used here. Seems cleaner. The rooms are very attractive, but less functional than others. The beds are very comfortable. There are lots of places to plug in devices (regular outlets and USB) in several places. Elevators are plentiful and efficient. Loved having a Keurig coffeemaker. I interacted little with staff, but all I encountered in the hallways were friendly. A little off the beaten track, which is good in the city. And right next to a police precinct, which made me feel extra safe. There was no drawer-storage in my room (the closet is elevated, so you can put things on the floor of that, plus belowe the closet are two cubbies - one with the iron/board and one with a safe, but not really convenient for clothing). There was no countertop space in the bathroom for cosmetics, etc. No minibar, which is a sign of 4* and up, to me. And all that is provided are paper coffee cups. Some people may like that they may be cleaner, but I like glass glasses, and ceramic cups. Since I brought a bottle of wine, I asked in the bar if I could have a wine glass to take to my room and the bartender said he wasn't allowed to give one to me. I had a problem turning my TV off with the remote (it would just come back on) and a late night call to the front desk was no help ("Just turn the volume all the way down.") I eventually found a power button on the TV, but the desk clerk should have suggested that. At check-in, the clerk was not unfriendly, but when he handed me my keycard, he didn't really explain anything about the facility (breakfast, etc.) like people usually do.
LOVED the place. By far the best value in the city! the room was perfect for our family! The bar and lounge in the lobby ROCKED! Roman, the bartender was great! The entire staff was super friendly! 5 STARS !!
Great value! We had an enjoyable weekend visit to NYC with a group of friends. We stayed in a Premium Room with 2 Queen beds, and a pull-out sofa. It also had a mini-fridge and wet bar area. The room was huge, clean, and very comfortable with tons of windows. The location of the hotel was convenient to our weekend plans at MSG. Hotel lobby staff was friendly and helpful with restaurant recommendations. I would definitely stay at this hotel again, and would certainly recommend it to friends.
I have stayed at the Tryp several times (perhaps 8-10x) over the past few years. Overall, the room size is good, price is good, nice little bar downstairs. Decent accommodations for the money. The staff was so horrible this time around. Just overall not accommodating. There was no hot water on the coldest day of the year. My husband took a freezing cold shower and the just put their hands up like oh well!
The hotel has a lot of things going for it, judging by our recent visit. The property is very clean, the location close to Times Square and Hell's Kitchen is convenient, and there is a subway stop on the same block. The room was very spacious and comfortable. All in all, it was a great stay. The only thing to point out is if you're a light sleeper, earplugs may be needed. We were on the ninth floor but could still hear cars blowing their horns and there is a police station next door, so sirens can frequently be heard.
The best service and kindness help from the front desk lady impressed me , as the door keys were not working she took us to our room personally,
The location is awesome! The cleanliness and comfort of the room fit my needs well Front staff in evening is less than eager to communicate about the room availability and rates. I reserved the room via Kayak and the concept seemed foreign to the staff.
I didnt like anything about it. I reserve a room with 2 Queen Size bed when we get there it wasn't reserve for us awful experience the man in the front desk he suggest his going to look for another hotel but we were so tired we just need to relax.
close to penn station I stayed for 4 nights. very loud and i'm talking about car trucks passing by it's people banging on trash cans and construction. The hotel is next door to a police station. room are good size but decor is modern cheap looking with dispensers for shampoo and body wash glued in the shower. I would not stay there again.
Front desk was wonderful, just things beyond their control occurred. Shower in our room squirted from wall even after repair man tried to fix, had to change rooms, delay in getting extra towels from housekeeping--the biggest and most noticeable is the cleaning staff does not know how to properly clean a room, wood floors not swept in rooms and the space between glass showers and sink have never been cleaned--whole bars of used soap, hair ties, wrappers and etc in the space-- just totally gross-- room 306!! They really need a lesson in how to clean a room!!!
deres elevator var langsomme
Rimeligt hotel men bør oplyse om at det ligger i det gamle koreaområde Man kunne ikke komme til elevatoren i weekenderne da andre brugte hotellets bar på 14 etage.
god service fra personalet god morgenmad der var altid mad lige meget hvad tid man kom derned baren på 14 etage man kunne bare komme fra gaden og gå derop det var ikke ok samt gaden det lå i
Centralt beliggende tæt på Times Square mv., fin morgenmad og god service.
Fremragende beliggenhed. Tæt på både seværdigheder, shopping, subway samt øvrigt transport. Konstant lyd fra aircondition anlæg fra bygningen ved siden af. Til tider generende lugt af mad fra restauranten nedenunder.
Located on a quiet side street but still within walking distance to many attractions. Plenty of subway stops within a block or two that will take you to any destination you want. Staff was super friendly and inviting. Bed was comfortable and bathroom was clean. Close to Megabus drop-off location. Room was bigger than I thought it would be given the location. There was an iron and hairdryer in the room, but no mini fridge (which wasn't necessary for our short stay). There are some things out of the control of the hotel; construction around the area and trash left in the street for city pickup didn't make walking for the most pleasant walking experience. There were coffee stains on the nightstand lampshade and the carpet could use a good cleaning or replacement. Not sure what the parking situation is as we took the bus.
Great location! We were a short walk to a metro station, Highline and empire state building. Great food options nearby. Room was clean, although small. Kids had a great time. And they loved getting a cookie everyday! We also had a view of the one world trade center. There wasn't a fridge, which would have been helpful, but the room was small, so I can see how they couldn't fit it in.
Staff was excellent, nice, hospitable. The room is small and mediocre-looking. Definitely not worth $400/night or more.
I didn't like the service. I didn't get the room I reserved. This hotel is horrible and I wouldn't recommend it to anyone.
Location was convenient. The hotel was very VERY dirty. The bathroom was left extremely dirty and moldy and the employees were unprofessional
Staff was excellent. Bar was golden after we got to the hotel from both exploring and enyoing the city. Concierge was great! Plenty of places around to eat including the hotel. Nice view with a glimpse of the Empire from our room. Rooms were clean, a little cramped, but its NYC. The staff (maids) tends to be forgetful about simple items like toilet paper or anything to stir coffee with! Location its a mix, depending on the line needed. Sometimes we went to 34th ST in order to get some other line.
I enjoyed my stay there, I liked receiving a cookie upon arrival. It was supposed to be a king size room, but was just a queen size bed.
Everything was great
The staff was very friendly. I arrived several hours before check in and was allowed to drop my bags off. Room was clean and the bed was comfortable. Lobby was unusually small. Hotel only had two elevator shafts for 25+ floors and at one point both of them were broken.
Close to everything walking, they staff was great very informative about the area, and very helpful with everything I needed. Would definitely stay there on my next trip to NYC!!
Very clean and comfortable. Awesome views with our room. The staff was amazing and very accommodating. Great, great place!
Bed was comfy Location was great Room service was good and quick Too much noise on my floor/too many kids Bathroom smelled like a wet rag Elevators took a long time