Very friendly, responsive staff. Great location. The superior king room we had was very small, like Paris hotel room small. The bed could have been firmer
Location, roof top Small room, needs renovation - room looks outdated, paper thin walls - can hear everything from next door, expensive for what you get
Very clean and staff were helpful Rooms are small but as expected for New York
Location Was far from a Dream. Overpriced for what seems like a 10'x10' room with a brick wall view. People quickly say "well that's New York", but at $300+ a night there are plenty of great options in the city. Won't be back.
A well thought out room layout (jr suite) and everything clean and working. Very friendly employees. An effortless hotel experience where you can tell they are sweating the details. it's not a great room lobby hotel and the views aren't city vistas. But if you value functional comfort Trump Int'l is the best value at the higher end of NYC hotels.
Great location, bed was comfortable, TV was nice, clean for age of hotel, sheets and pillows were comfortable. Very Dated! Poor quality construction. bathroom WAY TOO SMALL. Bedroom HOT, Living Room FREEZING! Asked to fix 3 day in a row...finally changed rooms.I could NOT HAVE BEEN FIRST? Old towels, cracked toilet, dated fixtures. $70 half bottle wine?
In addition to the beautiful suite and comfortable bed the hotel staff makes the guest feel welcome and at home. I highly recommend this hotel if you want luxury, a feeling of warmth and friendliness, and safety.
My wife and I were in town for an awards ceremony and wanted to have a special first class stay near Central Park. The hotel was so nice and the staff were friendly and very accommodating. They even provided us with a limo ride to our event with just a quick call to the front desk. Everything was first rate and the room, view, and decor was very upscale adding to the New York experience. The location was within walking distance to all the best shops, dining, and attractions so that we did not need a cab while we were there. The best part was a view of central park and the room was very quiet with no typical street noise or horns blowing during the night.
As a family of four traveling with an infant, we appreciated the spaciousness of the rooms. A crib was provided as requested prior to our arrival. Two bathrooms and the kitchenette were useful. The location is central to subways, shopping, and the park. All of the staff we encountered were friendly and helpful. The room we stayed in, #1716 was showing obvious wear. The nightstand, and living room tables were dinged and worn on top. The couch was stained. Also minor stains on the carpet. We stayed here frequently in the late 1990's and early 2000's and this room has not been renovated.
You feel as if you are in an old persons damp studio apartment paid for with government funding. The staff and location were great.
The room was much bigger than your average Manhattan hotel rooms, and the hotel seems newly renovated. From the lobby to the corridors, elevators and of course the room, everything was spotless. Also, the staff were very helpful and friendly. If you think all what I stated is what you should expect from any four-star hotel, you most probably haven't bee much to hotels in NY.
If you are interested in wig near Times Square and broadway shows, location is good. Also it is very close to multiple subway lines and walking distance to 5th avenue, Central Park, Empire State Building, etc. Room was very small- like being on a cruise ship. Also although I requested a city view room, they "upgraded" us to a room facing Times Square which meant lots of flashing lights at night. i would opt for something in a quieter area.