Vil du indstille som din standardvaluta eller kun for dette besøg?
Udsigten fra værelset. Varme/airconditionanlægget skal forbedres. Vi var 4 dage om at få varmen på værelset reduceret til et acceptabelt niveau.
Fremragende beliggenhed. Miljøorienteret. God service og rent. Havde bestilt med udsigt over Manhatten, fik et værelse på 19 etage med udsigt til en baggård.
Beliggenhed, personalet i receptionen var meget serviceminded. 1. Mulighed for brygning af the/kaffe på værelset. 2. Det er et hotel i den højere prisklasse, så det undrer mig at man skal betale for services som er til fri afbenyttelse på andre hoteller, f.eks. internet.
Beliggenheden er super Det virker somom perosnalet ikke ved havd deres arbejdsopgaver er. 3 gange på 6 dage blev vi vækket kl. 5.45 - ved en fejl. Et sorry - nej vi hørte ikke andet end at røret blev lagt på.De spørgsmål vi havde skulle der 3 personer til at svarer på, og ingen af svarende var rigtige.Vi fik et værelse hvor der ikke var gjort ordentlig rent, lagnet var i stykker og der var taget af minibaren. Det gjore vi opmærksom på og alligevel blev det skrevet på vores regning. Da vi spise middag på hotellet, kunne vi ikke få lov til at spise færdigt før de kom for at tage af bordet, vi måtte bede dem lade det står, idet vi ikke var færdige.Det indtryk de efterlader er manglende energi/ lyst til deres arbejde.
Vi havde et dejligt ophold nej
Great location. Clean and friendly staff. Nothing special. Would like to use it next time too.
Quick and easy check in and check out; tight security; pleasant, budget-friendly rooms Problems with electronics--TV difficult to turn on/off, alarm clock malfunctioned, heating/cooling system unresponsive to thermostat
The location was great. It was extremely clean and had everything that we needed for our stay. I would appreciate having a airport shuttle.
I liked best the kindness and the availability of the staff. The bed sheet was not done carefully, except on the first day. The cover was just drawn.
Location was perfect for marathon activities and staff was very helpful. Rooms a bit small, but ok for value.
the location next to Rockefeller center
Great Location and services, comfortable room, bar and food was excellent. Delighted with the thoughtful ref. books left in our room and the "Club" atmosphere. *****
Room on floor 5 under fitness center on 6, Very distracting with pounding of treadmill at most hours. Renovation needed on room (stained sofa carpet not vacuumed, bath door off support called and told didn't have part in stock to fix, glasses not cleaned etc.) Level of customer service minimal. will move on next trip to other hotels.
The staff were unhelpful, rude and the room wasn't clean or to standard. Thoroughly disappointed.
Location. Amiable staff. Free internet Reception. Sometimes you have to wait too long to th elevator
It was central to everything in NY, within a few minutes walk you were in one of the major attractions of NY. It was reasonably priced. Good servicing. The room was a bit small, but was bearable.
Staff were very friendly; rooms were cozy and comfortable and quiet. It's quite lovely but a bit staid for my taste. Location though is fantastic
Location, size and service
easily accesible and friendly staff no lounge. A hotel of this nature should have a lounge
The location of the hotel is just wonderful - could not be better. The lobby and doormen were very friendly and got to know us during the week we stayed. Our room was beautiful but had no view whatsoever - it looked into a lightwell. My wife and I felt that the front desk staff let the place down. We were promised an upgrade to a room with a view from one receptionist and told to come back at 4pm on our 2nd day to move. After coming from lower Manhattan to make the promised move the receptionist had a change of heart and told us no other rooms were available - although we knew that there were. Front desk staff were the only disappointment during our stay.
A superb, class-act, old world hotel. The real thing. Can't wait to stay again. No.
Everything was first class! No negatives!
Professional staff. Huge room for nyc. Complimentary products in refrigerator (water, sodas) Nothing.
The staff was incredibly thoughtful, and the room outstanding. Not a thing - excellent experience all round
the old world ambiance and the courtesy and professionalism of the staff.
Meget centralt beliggende 1.kl. hotel. Smukt enkelt design. Godt værelse. Nej
Dejlig afslappet atmosfære, frit og aflappet. God indretning uden for meget tunge gardiner og tykke tæpper. Lad den automatiske kaffemaskine ved computerne stå fremme hele tiden, det ville være dejligt med en ekstra kop når man kommer hjem. Spar den der står på værelset væk, det gider man ikke begynde med.
fint og god placering
Lækkert værelse der indeholdt alt vi skulle bruge. God beliggenhed. Super service. Ingenting
Renlighed, venlig personale, der gjorde alt for at vi swkulle have et godt ophold - og så en fantastisk beliggended Intet - alt indfriede til fulde vore forventninger/ønsker.
great location and view on Central park
Staff were incredibly courteous, friendly and helpful. Club level facilities and food were excellent. Surprized considering the price that the room was a bit small
This hotel is by far the best hotel I have ever stayed at. The Ritz Carlton staff could not do enough for you. The place is luxurious and no request is too small. The staff are very courteous and even though the Hotel is geared more towards adults and business travellers, the staff were exceptionally friendly and welcoming to my two children. Who also thought this hotel "rocked"!!
Very dedicated hard working staff from the front door men to the cleaning people. Exceptional service, wonderful amenities, excellent location, close to everything. Nothing.
Faultless service, excellent attention to detail, great location some problems with check-in, room was not ready
Everything - and especially Norman the Bartender - a great person. None.
location room comfort breakfest , no restaurant for dinner , staff has charge double my card
The service at this hotel is the best we ever had.
The best things about the Ritz Carlton Central Park are its Club Lounge area and Spa. Especially good is the ladies lounge where frest fruit, beverages and La Prarie products are provided at no extra cost. The hotel is expensive but worth every cent.
The hotel is amazing, it was renovated recently and worth the price to stay at this historic hotel at least one time in your life! Also, location is excellent.
everything is superb... from the location, the room , the food, the service no complain at all.
Service and response was good. Disappointed at the Sunday Brunch.
Luxurious hotel and rooms.
location crazy crowded lobby!!!!
The location. the phone at the room did not work properly
Ambience and history. The Hotel's position is fantastic and the staff were a pleasure to engage. No.
Courteous and professional staff. Very nice restoration of this NY landmark. There were no mirrors in the room. Only the one in the bathroom vanity.Maybe they are still finishing the decoration details.
The best concierges! Very bad breakfasts. A small choice, tastelessly, the high prices.
Ubicacion Todavia algunas partes en remodelacion
Great staff. Everyone was so helpful and friendly. Especially door men and bell hops. Arrived in rain and they were right there with umbrellas. Stayed on 4th floor and often a loud noise in the walls would wake me up. Possibly related to ventilation or pipes?
Very Friendly and attentive staff. Location away from Times Square but still walkable. Proximity to Central Park! Very Clean Rooms that seem to be a rarity in NYC! You need a cab? The Doormen have that handled quickly! Hotel Car service to the Airport is a value for the money! I did come home with bug bites on my legs that itched through out my stay there. I can't say for certain it was from the bed but may have came from room.
Room was large, bed comfortable Street noise, room keys failed to work multiple days in a row, knocking on my door at 6:30am despite DND. I've stayed at OneUN, and at the Candlewood- in both places i felt that the cost was more aligned with the quality than it was at at the Omni.
Nice staff Remodeling so no restaurant or bar, small lobby
Clean and pleasant. There was not coffee machine. The refrigerator was not working properly and did not get cold.
Good location, friendly staff, clean and decent sized rooms for NYC. Reserved 3 "deluxe double" rooms but when I arrived front desk told me those are not guaranteed when booking through 3rd party website (then why do they give you an option of what type of room you want). Anyway, I received 2 deluxe doubles and a king room with a roll away bed. Not ideal but the king room was large and the rollaway was actually pretty nice. Also, valet service is SLOW. Call at least 45 minutes ahead for your car.
Service, service, service. Everyone was incredibly friendly and helpful. Staff was all smiles, even the guys painting the hallway, so I'm assuming this place treats everyone well. The room was awesome! I ordered champagne at 1 in the morning, the guy helping me confirmed my order - then called back 10 minutes later to tell me they were out of the bottle I requested but they would give me the next option up at the same price. Had an awesome stay. This is the first time I have stayed at a hotel where I am struggling to write something here. Prices of the hotel bar maybe? Not really a fair complaint as this is a luxury hotel in NYC.
Friendly staff, great bar, and well priced. The rooms are a little small but we've had smaller in Manhattan.
The staff was pleasant and very helpful. We loved the location. We were right in the mix of everything and in walking distance to the metro. Bar/restaurant was a bit pricey for what we received. Felt a bit nickel and dimed...i.e. Charges to make a phone call.
- room was extremely clean, decor was very nice - the size of the room king room was perfect with plenty of space to feel comfortable and not cramped like typical NYC hotels - bathroom was good size and extremely clean - location was great (midtown east but more central and just further away from the tourist traps that you can get a nice night of sleep) - hotel restaurant was a little small but efficient for an early breakfast. - this is officially my new go to hotel when I have short business trips in NYC. The price is great and it has everything I need. i don't have anything negative to say about this hotel.
The service is superb. The breafast room could be a little biger.
Very good : staff (russian- Ika); free WI-FI; cleaning room; location; breakfast for New-York. In Russian-плохая звукоизоляция и стеклянная стена между душем и комнатой (номер не очень большой!) Ваd vollume isolation, glasses wall in doush and no big room
Great location, nice design, spatious rooms and bathrooms (including large, non-typical for the US showers). Good continental breakfast with wide choice of fresh pastries and fruit. Very nice and helpful staff.
Location and hotel staff Bad isulation from outside noice (windows are not good enough), not enough spece for the cloths of two persons and not haveing restourant or/and bar.
Zachary at the front desk was wonderful! All of the staff were so pleasant. The fresh flowers in the lobby were just beautiful. The art in residence program showcased interesting pieces of art throughout the hotel. The rooms were lovely, comfortable bed, very clean - an all around 10 out of 10 stay! nothing negative.
The junior suite was nice. I had to request twice at the front desk that an engineer come to my room to check on noise in the walls. The engineer said that nothing could be done as it is the result of water going down the pipes. Thus, my sleep was disturbed multiple times in the evening. In addition, I requested to be moved which they could not and did not offer to move me to an equal or better suite.
Staff, location, quite clean. // Empleados serviciales, localizacion muy buena, bastante limpio. Still working on the refit. Air Conditioning very noisy. Very expensive breakfast as many other hoterls in ny. // Sigue en obras. El aire acondicionado muy ruidoso. Desayuno carisimo como casi todos los hoteles de ny.
It was a very fun design for the hotel, and I really liked the modern/scandinavian look, especially the stone and glass bathrooms! The bed was surprisingly not as comfortable as I would expect from a hotel. It was a bit hard, and the sheets (especially the fitted one) a bit scratchy (though the comforter was very soft and nice!)
price was right, good location noisy, poor service, still under construction.
The staff is excellent. There are additional amenities including a bar, restaurant and nice seating area. The rooms are nice, but a bit dark. Would like softer towels.
Very clean, very comfortable beds. Staff was very knowledgeable, friendly and accommodating. Will definitely be staying here again as the location is terrific. Subway is close by but it was an easy walk to museums and Central Park. Many great local restaurants and Whole Foods is a short walk away. I loved the "my pie" takeout around the corner.
the location, the bed, and espicially Pernel the shower
The hotel is in the last stages of intensive renovation, but the renovated rooms are up to modern luxury standards and any inconvenience that you might experience is more than compensated for by the really cheerful staff. The Opia restaurant, which is independently owned by French management is good quality and a it has buzzing, funky bar.
very comfortable beds and friendly staff Room service was not great - and there is no lounge /foyer area to meet and greet or to sit and have a coffee.
work in progress in the hotel.
the uniformed doormen and elevator operators.
Quiet and luxury. I think is too expensive comparing with Plaza were I was for 3 nights on the same trip.
i visited nyc no everything was perfect
The rooms were beautifully updated and luxurious. The location is perfect. The only thing that we didn't like was the very, very long wait for room service, especially when it was obvious that the hotel had few guests that weekend.
We were impressed by the friendly staff and the feeling of being made very welcome. All the staff we talked to were so polite and friendly and obviously enjoyed their working environment at the hotel. no, nothing
Amazing park view from the room
The top, or at least very close to it; you still feel at home, or perhaps even better than at home, with a very friendly and helpful staff.