Vil du indstille som din standardvaluta eller kun for dette besøg?
Alt var godt... ... med undtagelse af værelset, som var virkelig fesent ift. resten af hotellets fremtoning.
Personalet var venligt, omgivelserne var luksuiøse, og beliggenheden helt i top. Sengene var gode. Aircondition på værelset kunne ikke slukkes, vinduet kunne ikke åbnes. Badeforhænget og pude lugtede surt. Der var gamle rester i køleskabet. Dynen i sengen var uden dynebetræk, men med løse lagener. Proppen i badeværelset kunne ikke bruges.
Internationalt. Fantastisk beliggenhed. Meget, meget smukke lokaler, herunder lobby og restauranter. Meget, meget venligt og hjælpsomt per-sonale overalt på hotellet. Ikke muligt - alt var i top.
Godt beliggende hotel med en meget god stemning. Alt fungerer godt og man slapper af under hele opholdet.
Booking.com plejer ar medtage skat og afgifter (modsat hotels.com) så vi var lidt utilfredse med at blive opkrævet ca 60 dollars ekstra pr. døgn.
Ja, kunne godt have brugt frit internet, det var meget dyrt fri internet forbindelse
meget positivt, de var meget hjælpsomme hvis man kunne oplyse den endelige pris incl tax
Fin beliggenhed. Fungerer godt, men selve hotellet er lidt slidt.
Skriv venligst mindst 15 ord
Venligst personale, kunne gøre rent når du havde tid og lyst. Der var altid pænt og rent. Man kunne få gratis kager i receptionen. Det er muligt at bruge det internettet gratis. Man skal blot kopiere browser vinduet som man får nede i lobbyen inden man logger på. Hvis man gemmer denne under sine foretrukne, så kan man logge gratis på internettet den vej og spare 15 dollars om dagen på at logge på nettet. Folkene i receptionen havde tit en negativ holdning til gæsterne. Men det er absolut også det eneste, for alle andre ansatte gjorde deres for, at vi følte at velkomne.
Beliggenheden var fortræffelig og suiten med 2 badeværelser er en god løsning for en familie. Sovesofaen var i udslået stand lidt for stor i forhold stuens bredde. Jeg vil foreslå, at hotellet finder en lidt bedre løsning.Rengøringen under sovesofaen kunne helt klart forbedres. Ellers var rengøringsstandarden i orden.
Beliggenheden Badeværelset virkede lidt slidt og døren bandt, så det i praksis var vanskeligt at lukke den. Samtidig var vi lidt utilfredse med at skulle betale for bagageopbevaring, selvom det kun var 2 dollars pr. taske
Excellent location and great service
Personalet var meget venlige - og beliggenheden er fremragende - den tilknyttede morgenmads restaurant Raffles er utrolig lække - ligesom hotellets bar med Suchi bar var meget hyggelig. Alt i alt et godt hotel - for sådan nogen som os business-people som skal kunne bruge internet for de daglige besvarelser af e-mails etc.Vi havde et dejligt ophold der - og vil komme tilbage dertil.
Lidt slidte, mørke værelser som på mange hoteller i New York. En 'Junior Suite' bør have mere udstyr end et gammelt køleskab, særligt en vandvarmer og/eller mikroovn.
Room on floor 5 under fitness center on 6, Very distracting with pounding of treadmill at most hours. Renovation needed on room (stained sofa carpet not vacuumed, bath door off support called and told didn't have part in stock to fix, glasses not cleaned etc.) Level of customer service minimal. will move on next trip to other hotels.
the location next to Rockefeller center
Location. Amiable staff. Free internet Reception. Sometimes you have to wait too long to th elevator
Quick and easy check in and check out; tight security; pleasant, budget-friendly rooms Problems with electronics--TV difficult to turn on/off, alarm clock malfunctioned, heating/cooling system unresponsive to thermostat
I liked best the kindness and the availability of the staff. The bed sheet was not done carefully, except on the first day. The cover was just drawn.
The staff were unhelpful, rude and the room wasn't clean or to standard. Thoroughly disappointed.
It was central to everything in NY, within a few minutes walk you were in one of the major attractions of NY. It was reasonably priced. Good servicing. The room was a bit small, but was bearable.
The location was great. It was extremely clean and had everything that we needed for our stay. I would appreciate having a airport shuttle.
Great Location and services, comfortable room, bar and food was excellent. Delighted with the thoughtful ref. books left in our room and the "Club" atmosphere. *****
Location was perfect for marathon activities and staff was very helpful. Rooms a bit small, but ok for value.
Great location. Clean and friendly staff. Nothing special. Would like to use it next time too.
The views from our tower room were amazing. Staff were helpful and courteous. I would especially like to thank Ces for his personalised service, even though the shuttle did not not pick us up. We were given the wrong information regarding where to board our shuttle service and consequently, missed our transfer to the airport. The shuttle service was rung by reception at the hotel, but the company told us we had been given the wrong information as to where to meet the shuttle and they were not willing to provide us with another service to the airport. We then had the added expense of a taxi fare to JFK, to meet our flight. I did not appreciate this. Also, given the cost of accommodation, I would like to have seen internet access built into the price, not as an additional cost to the customer.
Lovely location, very good service. The room was very nice but the bathroom was quite poor in comparison. Enjoyed Sunday brunch. Had a problem with checking in....had the reservation under the wrong name. Didn't like breakfast in Oscars...the food was poor and the coffee was cold
It is successfully located - in the center of Manhattan, near to city centre and sights Stopped in 5* parts of hotel. All strongly become outdated, noise both from street, and from the lift and hotel, the sanitary technician and other demands serious reconstruction. Full not conformity to the price offer. A level 3* plus.
We think this is the best boutique hotel in New York. Impeccable service, historic surroundings, magnificent public rooms. Great room service food. A bit pricey, but so is everything in NYC.
thanks for the great service.
Hotel was excellent! Everyone was very friendly and helpful. The room was very nice and clean with very comfortable bed. Very close to the sites. 10 minute walk from Rockefeller, 20 minute to Time Square. Very safe area, would definitely recommend.
Great location! Hotel was within walking distance of pretty much everything! Staff was extremely friendly & accomodating. when in NY again for fun, this would be the first place I would look to book. Not overpriced but still seemed like a luxury stay. Thanks Marriott! Nothing. the stay was amazing
the location is very good! The Hotel staff isn't helpfull. They charged two days more even though I've left two days early. And they recived a packege for me after I checked out.
Good price, very clean. Great staff, very friendly and helpful Small room for 4 adults.
The staff was extremely friendly, they made us feel like customers and friends at the same time, a little bit like staying with the family but always very professional. Whenever we needed something everybody did everything and always with a smile. We will definitely choose this hotel again. The breakfast was excellent, the location is also very good.
It was a small quick little hotel located right near Time Square. While the room is about 2/3 or 1/2 the size of a typical room, the price and location makes it ideal for those that don't tend to spend much time at their hotel, but want to be located close to Time Square and the subway. The hotel staff was very attentive and nice to deal with. It has a really small room and there is no refrigerator to put our drinks, but since we only stayed one night, that was too problematic.
The staff is very kind and familiar. The breakfast is complete, well prepared and permited us to visit early the city.
Location One of us was literally in a basement room with no windows. My room was so small I could barely move.
this property addresses all the necessary parameters i.e. location, comfort, staff, facilities and services. gr8 experience
i arrived the hotel at ten and didnt have to wait until 15 for ckeck in, they gave me a room and did everything very very quickly..that was a great start. I went with my ten year old daughter and found the hotel couldnt be better for our stay. Breakfeast was perfect! location too...we walked everywhere...times square...rockerfeller center...central park..Moma..!! even build a bear and american girl...!! we had places open 24hs to buy something to eat or drink...free wifi ..and had a place with two computers in case you dont have your own! room ok too!!! clean ..small as all rooms in NY. ,but you only use it to sleep !!! they kept my luggage after i did my checkout!.. couldnt have chosen a better hotel for my stay with my daughter.
Staff were Friendly, Location was perfect
Clean, great location, helpful staff, would highly recommend if you're just staying a few nights. We found this problem everywhere so it's probably just a personal preference, what's with USA and no kettles only coffee machines? I just want a cuppa after an lond touristy day.
Staff was great. Location was perfect for us. We would stay there again Did not get king rooms. We were told it was upon request. Nothing in our paper work indicated this.
Excellent staff, easy to get to the hotel, location couldn't be better breakfast wasn't good enoguh, some fruit or cereal would be apreciated
Very nice hotel, large room, and extremely pleasant staff. Hard to say it was a deal at $289/night, but it is NY. I've stayed in lousy places for $200/night, so I'd gladly take this option. I highly recommend.
The staff was great. Rooms were clean and comfortable. Free Wifi and breakfast a real bonus! Close to subway stations. Great Location!! Construction noise next door is very annoying!!
Complementary breakfast was was skimpy.
that it was a suite with a kitchenette
Doorman - Matthew Kelly - excellent. Over crowded breakfast room.
Extremely friendly staff; super-clean rooms that were good in size for NYC and the workout facilities were clean. The usual hotel soaps, shampoos, etc. were all Aveda products, which were a nice touch. Reviews I'd read before booking said the breakfast was nothing special and that was accurate. It was a continental breakfast - coffee, juice, toast/bagels, yogurt and cottage cheese. For the price it would have been nicer to have at least cereal and/or oatmeal with milk as an option.
The hotel was in a great area, convenient to everything! It was a really nice hotel and staff were friendly and extremely helpful!
The staff is very helpful with whatever your needs are, the rooms are very clean and the hotels location is great. (5 min walk from 5th avenue) The breakfast was, as most hotels abroad, not up to norwegian standards.
Good sized room with good facilities. Friendly and efficient staff who made you most welcome. Lifts that were fast and efficient. Excellent internet facilities
It was a small hotel and very quiet. The breakfast needs some upgrading.
Great staff. Everyone was so helpful and friendly. Especially door men and bell hops. Arrived in rain and they were right there with umbrellas. Stayed on 4th floor and often a loud noise in the walls would wake me up. Possibly related to ventilation or pipes?
- room was extremely clean, decor was very nice - the size of the room king room was perfect with plenty of space to feel comfortable and not cramped like typical NYC hotels - bathroom was good size and extremely clean - location was great (midtown east but more central and just further away from the tourist traps that you can get a nice night of sleep) - hotel restaurant was a little small but efficient for an early breakfast. - this is officially my new go to hotel when I have short business trips in NYC. The price is great and it has everything I need. i don't have anything negative to say about this hotel.
Nice staff Remodeling so no restaurant or bar, small lobby
Friendly staff, great bar, and well priced. The rooms are a little small but we've had smaller in Manhattan.
Room was large, bed comfortable Street noise, room keys failed to work multiple days in a row, knocking on my door at 6:30am despite DND. I've stayed at OneUN, and at the Candlewood- in both places i felt that the cost was more aligned with the quality than it was at at the Omni.
Service, service, service. Everyone was incredibly friendly and helpful. Staff was all smiles, even the guys painting the hallway, so I'm assuming this place treats everyone well. The room was awesome! I ordered champagne at 1 in the morning, the guy helping me confirmed my order - then called back 10 minutes later to tell me they were out of the bottle I requested but they would give me the next option up at the same price. Had an awesome stay. This is the first time I have stayed at a hotel where I am struggling to write something here. Prices of the hotel bar maybe? Not really a fair complaint as this is a luxury hotel in NYC.
Very Friendly and attentive staff. Location away from Times Square but still walkable. Proximity to Central Park! Very Clean Rooms that seem to be a rarity in NYC! You need a cab? The Doormen have that handled quickly! Hotel Car service to the Airport is a value for the money! I did come home with bug bites on my legs that itched through out my stay there. I can't say for certain it was from the bed but may have came from room.
Good location, friendly staff, clean and decent sized rooms for NYC. Reserved 3 "deluxe double" rooms but when I arrived front desk told me those are not guaranteed when booking through 3rd party website (then why do they give you an option of what type of room you want). Anyway, I received 2 deluxe doubles and a king room with a roll away bed. Not ideal but the king room was large and the rollaway was actually pretty nice. Also, valet service is SLOW. Call at least 45 minutes ahead for your car.
The staff was pleasant and very helpful. We loved the location. We were right in the mix of everything and in walking distance to the metro. Bar/restaurant was a bit pricey for what we received. Felt a bit nickel and dimed...i.e. Charges to make a phone call.
Clean and pleasant. There was not coffee machine. The refrigerator was not working properly and did not get cold.
reception personal very helpful with info on NY, room big, with large comfortable beds windows could be better isolated against street noise, AC old and very noisy and need change.
Første dphold var godt, men andet ophold var mislykket pga. manglende vand i bruseren i badet. Forsøg på reparation til kl. 24 virkede ikke, og næste morgen lykkedes det heller ikke fra kl. 7.30 am og den næste 1½ time, hvorefter vi fik tilbudt et andet badeværelse kort før vi skulle rejse. Herunder glemte jeg forvirringen og travlheden min jakke i værelse 809. Det var en dårlig oplevelse. Hurtiger tilbud om afhjælpning af problem
Central to the places I needed to visit. Reasonable price for New York City.
The hotel has a good location. The bell service is appropriate. In my personal opinion the hotel is a bit overpriced.
Good location; nice rooms; excellent, helpful staff Pull-out sofa not very comfortable;
Personal service from front desk staff was wonderful. On our arrival William sent milk and cookies to my girls who thought that was great.
A terrific small hotel with helpful staff, high standards and human scale.
This hotel was so clean and beautiful, with comfortable beds and complimentary pillow service which we loved trying!! The staff was so friendly and helpful, gave great advice and recommendations on food and directions, and took great care of us! My only complaint would be that the wifi is so expensive, $62, but since it was our first time staying at the Benjamin, the concierge attendant was kind enough to comp that for us.
Spacious room for ny standards and price. Very helping staff, especially the concierge and nice lobby.
Room rate Location
Staff were excellent, very friendly and helpful
The staff was incredibly helpful and pleasant. They even sent my Mom a birthday cake up to the room with no prompting from me. They just overheard us talking about her birthday. Very nice.
What a Fab hotel, Staff Friendliness, Great Location, Large Suite,
my room after I forced the front desk to give me a bigger room the original small room
Location location location! Somehow got the only hotel in NYC that didn't have a warm holiday feel to it.
I pay more money for the a SPECTACULAR ROOM which should be bigger and with city view, but actually I got a room the same as a COZY ROOM. It is different from the picture shown in the booking web site. I felt I have been tricked. The bar was very noisy until at least 1 am. I could clearly heard the drums although i was on the 10th floor.
the location staff and service
I like the food & drinks at the bar/lounge area downstairs and the waitress was nice. The front staff was disrespctfull and they took an hr to bring my car out from the garage area . Room was small and tigth.
Very small room for a very high price
Great location Very comfortable bed Good for drinks The size of the room was small
Location We had three rooms for 3 days and neither one of the families staying were pleased with the cleanest of the rooms, specially the bathrooms. The assistance at the front desk was way under what luxury hotel will provide. The staff was not to the standards of the price of the hotel nor of a well trained staff.
I thought the hotel was nice rooms were clean. Bathroom door was a sliding glass door.Not very private.very little pressure in shower.
The room was clean and the bed was comfortable. The heater was very loud. The binder listing the "amenities" was beaten up and contained vague information. There was no room service menu. Breakfast room service was vastly overpriced.
Very clean and professional. I reserved a room with 2 beds and they had no more left at the time of check in and then the best they could do is one queen. I was traveling with my brother in law and was not comfortable sharing the bed. They could not even offer a cot.
We paid extra for a "Wonderful" room - supposedly larger, with city views, but when we arrived, we were disappointed by the view of the wall. We were told no other views were available. Our room had a constant fan going in the bathroom - quite loud and no way to turn it down. The room was small, and yet a large display of snacks took up most of the horizontal surface. The flat screen TV was mounted on a large pole in the corner of the room: one had to pivot it to get around to the bed- a tight squeeze. When our room was made up, they forgot to give us drinking glasses and facecloths. And on our last night, we received a call from the front desk at 6:32 AM, by mistake. Needless to say, we don't plan to return. W..t.f...