Room, Lobby Bar, Hotel Staff Complimentary coffee in lobby bar ends at 8am - too early!
The Edition has become my favorite hotel in NYC. It's modern and clean without being trendy. It's luxury without being pretentious. The service was first class. The rooms were spacious, clean, and quiet. Even at $500-$600 a night it's a value. The restaurants and bars were fantastic. I think being across from Madison Park adds something unique. I highly recommend the Edition. Didn't love the elevator set up.
The service, room, restaurant, location were excellent.
Room set up Very poor service! I had water & juice poured over me during breakfast with no apologies! Tea was served without tea cup! Bathroom light was out for one day and not replaced. Laundry list was not provided despite repeated requests.
unique, great location - very little street noise.
Valet took >45 minutes after being told 10-15 (I allowed 20). Had to request iron, wastes time. Tub drain was fully clogged and GROSS so water did not drain. Shower vent grate was FULL of GROSS dust + mold. Noise outside from traffic, garbage trucks + roof party letting out kept us awake ALL NIGHT, absurd! Sounded like windows on Lex.ave. were open, but they weren't, they're just inadequate!
Staff were very helpful and always on hand. The room quality was very high - the recent refurbishment has really focussed on top end materials and furnishings and for a hotel in central New York, the room was of a good size. Its central location in NYC is very helpful to get uptown or downtown and its situation gives an unusually peaceful night sleep in such a busy city. The roof garden was very nice, as were the bars, but some of the hotel claims are overdone. Cocktails are expensive by the time you add on service and tax.
The staff was really friendly and helpful. The hotel design and atmosphere were great. The bed was very uncomfortable - really hard. I stay at alot of boutique / pricey hotels and this was the worst bed I've had.
the room and the position and the "edginess" of the hotel our first room (before we changed) only had a shower and not also a bath
The rooms were cute. Not to small. Stayed here for New Year's Eve. Wanted a bucket of ice for the room so my wife and I could keep a bottle of champagne cold. They actually charged us $5 for the bucket of ice. Not even Motel 6 charges for ice. Room was also very hot and a lot of noise from the street and hallway. Bed hard and uncomfortable.
Location is great - the art is amazing and the roof top terrace restaurant/ bar is top
location is fabulous, rooftop bar was very nice. the room was very small.
Very Very cool. From a British viewpoint it is like Malmaison but taken to the next level and with the addition of 5 star service. The concierge are very good at getting you into those 'hard to book' restaurants. The private guests only rooftop bar is very nice.
Beautiful hotel in a great location.
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My husband and I absolutely loved the Nomad Hotel. The staff, every single one of them were extremely helpful, pleasant and fun. I can't say enough about the service. The room was beautiful and the bed was very comfortable. The library bar was very cool. I could hear water noise from the neighboring room's bathroom. That was a little disturbing in the early morning and late night.
Service and Staff. No
Outstanding hotel with excellent staff and tons of character. Rooms are super clean. Great location. Would love to stay here again!
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Very friendly staff. We had a very quiet and gorgeous room. Cool bar. No.
This guest did not leave comments about this hotel.
great bar view, we didn't have then best
Staff was attentive. Good location and hotel itself has a nice, trendy bar. N/A
All the staff were amazing. Unique ambiance and furnishings exude class and style. Library Bar is beautiful, always had a spot for me; wonderful service, drinks. Great location, easy to get anywhere. Very memorable!
Hotellets beliggenhed midt på Manhatten Lugten af røg på gangen (8. sal) og en gang imellem på værelset.
Personalet var helt fantastisk hjælpsomme og der var en dejlig atmosfære.
God beliggenhed ifht. upper/lower Manhatten. Kan man lide at gå er dette et godt udgangs punkt. Det er en fin måde at se byen på. Egentlig ikke, eneste er at restauranten som ligge ved siden af lobbyen er en anelse dyr.
Fremragende service af personalet. Meget hjælpsomme og massere af dem Vi fik ikke helt de værelser vi havde booket for lang tid siden. Da vi brokkede os, var der ikke den store forståelse for det.
Beliggenhed og pris.
jazz musik i foyeren, møbler og tæpper i foyeren, sengetæppet, mulighed for at checke mail. Meget venlige stuepiger og personale ved morgenmaden. Ikke alle personaler i receptionen lige hjælpsomme. at værelserne har kaffemaskine/ vandkoger. Bedre beskrivelse af værelser, måtte opgradere værelset, for ikke at åbne vinduet lige ud i en mur - klaustrofobisk fornemmelse.
Super beliggenhed, meget venligt og opmærksomt personale! Billederne fra websiden er nok lidt for taknemmelige.... :)
Hotel was elegant, smart design all over. Location was perfect. Staff was friendly in a very professionel way. No places to put your clothes. Small room compared to other hotels in the US in the same category. Prices were to overrated, I think. I could have stayed at the Waldorf to the same rates, but if you prefer designer furniture to comfort I would recommend this hotel. It's very beautyfull.
super placering, god service, fin value for money
Roger Williams ligger helt perfekt i New Work. 1 blok fra Empire State Building og 5th Avenue. Times Square er indenfor gåafstand (10-15 min).Området hotellet ligger i er meget stille, og selvom vi havde værelse ud til Madison Ave. hørte vi stort set intet til trafikken på gaden.Vores værelse var ikke vildt stort, men der var alt hvad man har brug for. Rengøringen var helt i top. Personalet på Roger Williams var meget venlige, imødekommende og hjælpsomme. Eneste minus ved hotellet er, at de lægger et "service-gebyr" på $17 pr. nat oveni prisen. Det syntes vi var lidt urimeligt/vildledende, men alt i alt var vi ovenud tilfredse med vores ophold på Roger Williams. Det ville være rart, hvis man ligesom med flybilletter fik den samlede pris inklusive gebyrer etc. oplyst på hjemmesiden, så man ikke pludselig ender med en meget højere pris end annonceret.
Værlset er ren og stor nok. Det ligger tæt på Time Square, Broadway, Metro. Det er mange butikker og aktiviter omkring. Rengøring er god. Lobby er et samlingssted for trendy young New Yorkers. Det er konstant musik og lam.
Det hele! Bare mega sejt hotel, skide sødt personale og fantastisk roomservice morgenmad! : ) De skal lige have kigget lidt på nogle af vinduerne : ) Der var vildt meget træk fra vinduet på vores værelse. Ellers absolut top!
Rart designhotel, Wireless, stort kæleskab, meget venlig og imødekommende personale. Meget støjende aircondition anlæg.
Dejligt stort og veludstyret værelse. Personalet særdeles venligt og hjælpsomt. Central beliggenhed, tæt på metrostation. Bedre belysning ved de såkaldte computer-labs.
Rigtig god stemning overalt. Da vi ankom lørdag aften var der kæmpe fødseldagsfest med dj I lobbyen...... Er aldrig tidligere ankommet til et hotel hvor man skal råbe til receptionisten - men de lovede os at der intet var at høre på vores værelse på 5 etage. Der var helt ro! Kaffebaren I samme bygning besøgte vi hver dag, både deres cappucino og latte er absolut I verdensklasse. Fantastisk personale I reception - vi ville gerne finde en god mexikansk restaurant, og personalet søgte både på internet og videregav egne erfaringer. Vi tog ud I byen med 3 forskellige muligheder, og endte på små intime steder som vi aldrig selv havde fundet! Broadway ligger 30 meter fra hotellet og den fører direkte til Times Square med masser af liv:-) Hotellet er nyåbnet og restaurant var ikke åbnet. Dog kunne vi købe morgenmad
Convenient and close proximity to our corporate office.
The location is great. The bathrooms are nice. Internet worked well. However it lacks the charm I was expecting from a boutique hotel in New York. The rooms have an old feeling. The decoration in general is fairly old style. And when we tried to get room service for breakfast nobody picked up, we were told we will be called back and after 30 min we just gave up. Not worth the price, I would rather do a Hilton or Hyatt for same price with much better bed, service and vibe.
The staff was amazing. Polite and personable, always willing to help and proactive in resolving any booking issues. Would definitely stay again. Also, there is an amazing shop right on the next corner that has an incredible selection of foods, from ice cream and pizza to a full salad bar, that stays open for your late night cravings. Conveniently close to the hotel. If I must search for something negative to say..... Maybe the room seemed a little cramped? Didn't affect us because we were out and about but had we stayed in I suppose we'd have to use the descriptor "cozy."
minibar was loaded with choices deceptive staff. gave me a different room with a smaller bed than the one I paid for. but after waiting on lobby for an hour after my check in time because the manager hadn't inspected the room, I was too tired and Aggravated to argue!
friendly staff simple old NYC charm, architecture large, well appointed rooms for an older hotel easy access to meetings
Friendly, helpful staff. Bad view out of room 733.
Old shower and bathroom
Staff was amazingly attentive. No ice on floor
Very convenient location. Excellent service. Clean and cozy room.
I love this hotel. I love the staff and I love the rooms. This feels like a hotel in a small town. I always reserve here even if the price is more expensive. Keep up the good work chandler. Better gym room.
Excellent facilities, clean rooms, great location, right in the heart of Manhattan.
Dejlig store vaerelser. God beliggenhed.Spaendende nabolag med mange gode restauranter
Venligt og meget hjælpsomt personale, små men fine værelser. Ligger centralt i forhold tol sightseeing og shopping Morgenmaden var ikke særlig spændende og musikken var træls.
Venligt personale. Perfekt morgenmad, god bar og rimelig værelser
Rigtig god morgenmad. Lækkert badeværelse, der blev holdt flot rent. Mange faciliteter, Enorm god beliggenhed lige ved subway station. Værelset var temmelig småt til 2 personer, så vores bagege blev nødt til at være på gulvet hele tiden. Det typisk amerikanske airconditionsanlæg larmede skrækkeligt. Heldigvis var temperaturen sådan, at vi kun behøvede at have det tændt ind imellem.
Et hyggeligt hotel med en fantastisk beliggenhed. Servicen og morgenmaden var i top. Kondirummet var også helt OK. Værelset vi havde var en smule småt (til 4 personer), men sådan må det nædvendigvis ofte være når økonomien skal hænge sammen
Fruit flies at breakfast
Good confort in the rooms, pleasant staff and a nice location in NYC Nothing to report
Room, comfort Inexperienced bar staff
Staff were very nice. Comfortable bed. Unexpected complimentry breakfast. No tea or coffee facilities in the room.
All the staff, from the doormen to the concierge were friendly and helpful. Our room was fantastic, it was spacious and had a very modern, crisp decor. I felt like my wife and I had a nice little apartment in the city for one night. We're going back to New York in a week and we're staying there again. I honestly can't say anything too negative. I didn't particularly enjoy spending $350 plus, and it got a little noisy at times but I feel like that comes with the territory when you're in Manhattan. I will say that regardless of where you're staying, $18 for a movie is almost offensive. Why not just charge 2X what it would cost us at home? It would be a nice gesture.
I can't compliment this place enough. My wife and I stayed there the night before our cruise, and once more after our cruise ended. Our second stay was even better than the first. Top notch, friendly staff and a beautiful room. Can't beat that.
The rooftop pool is worth the stay. Not sure about going there at night but during the day, it's so far my favorite spot in the city :) The room itself is fairly standard. The ~$350/night is mostly towards the location and the pool.
Breakfast up on the rooftop! Overall. Great!
Centralt beliggende hotel med enestående komfort for 4 i suiterne. Gratis vandflasker på tagterassen og frugt i lobbyen dagen land. Jazzpianist til gratis ost og vin i lobbyen fra kl fem til otte.
Velbeliggende hotel til storbyferie. Venlig og professionel service af personale. Alt i alt et anbefalelsesværdigt hotel.
God velkomst og stor imødekommenhed, super værelser, venligt personale, dejlig tagterrasse, ok morgenmad, fri wi-fi, god og meget central hotelplacering, fri vin og ost i foyeren fra 17.00 til 20.00, rimelig pris,
Super beliggenhed. Centralt og i gåafstand til mange seværdigheder. Sengeredning og rene håndklæder hver dag. Det er et lavbudgethotel og er du "forventningsstyret" og ikke forventer vild luksus, men blot en ren seng at sove i, eget bad og toilet. Så er det et ok hotel. Husk min. en queensize-bed. Du skal blot forvente, at det ikke er et vild luksushotel. Ha`god tid ved elevatoren :-).
Caféen var god og service på værelset var fin. Dårlig service i receptionen. Meget dyrt internet.
Der var en dejlig afslappet stemning- Gode senge, bruseren virkede og man følte sig godt tilpas og velkommen- Den bedste kaffe i caffeen. Prisen og beliggenheden. Nej
Dejligt med et hotel med unik og spændende indretning En lille detalje: Vi savnede et sengebord og lampe på begge sider af sengen.
En dejlig afslappet atmosfære. Venlig betjening, altid hjælpsom hvis der var brug for det. Nej
Great front patio! Great location! Rooms were smaller
Staff are fairly friendly and responsive. The location is pretty solid, blocks away from various rooftop bars, Ktown, the subway, and Times Square (if you're into that sort of thing). 1. An advertised $15/person airport shuttle service turned into a $24/person airport shuttle service. Do not let yourself be fooled or you will find yourself on the LIRR to Airtrain like I did. 2. The rooms are small. Especially if you are staying in a room with a single bed. 3. Our AC unit caused a random pool to form by the window which resulted in some wet clothes when we woke up the next morning.
Decor, toiletries scent, location, interior design in room as well as remainder of hotel. Complimentary breakfast and coffee a nice touch. Online checkin was simple and convenient. Happy for keurig in the room. The reason I rated facilities a 3 was because we had problems keeping the ac on in our room. At times, it got up to 80 degrees, we kept having to push on the fan button at 2 am because room was stuffy. Also, suggest changing to different fire alarm in room. It's like a strobe light in the dark. Also, could have used a vanity kit and lotion as part of the toiletries.
I won't stay here again. They claimed that I had no reservation after booking on Kayak and Getaroom when I arrived at 1:45 AM. They weren't helpful in finding me a room until I noted that there was nowhere to go at that time in the morning. Sux.
I didn't get to stay there. When I got there the hotel said they had informed Kayak that the room had been canceled and Kayak should had notified me. You didn't and I had to find something else and pay $80 in cabs running around ny to find out I had no room and go to another hotel.
CUSTOMER SERVICE WAS AMAZING!!! Check in/Check out was easy process, both reps were helpful, friendly and AWESOME. The hotel room was clean and warm - the view was New York. I had to laugh because I didn't see where the bathroom was upon walking, but it was tucked on the side. EVERYTHING was walking distance, I never had to chance to make it to the restaurant. The ONLY thing I didn't like was the mini-bathroom, the shower was fine, but the space for the toilet... I needed a little bit more room, but it was clean. The room had two beds and the bathroom door / 2nd bed had about 6 in of space between the two. I wouldn't want to share this room, but perfect for a solo traveler. YES I will come back to The Paul.
Please write at least 15 words
Nice bathroom Sat at the bar for awhile, did not get waited on and left
The hotel was excellent for the cost. The staff was great, particularly Stefan, the doorman. The room was spacious and nicely appointed.
Awesome location in midtown. Really close to everything we wanted to see and do. Staff was helpful. Room was fine. Had a backed-up toilet and shower didn't drain great, but we called it in and they fixed promptly. Lots of renovations going on, but we got a great deal on the room and really don't have any complaints.
Staff and rooms The elvatores where a lilltle confusing
The location was very good and the Hotel very nice in particolar the lobby. My bedroom and the bed war too little and noisy. When the people who stay in the room nst to mine opened the water, it seemed they were in my room. The window was not sound proof. The staff was not kind. I stayed there 6 nights and when I went our or I came back in Hotel, Nobody said hallo...or smiled to me....I Asked information about the columbus day at the front desk the night of 11th October and a man told me to ask information to the concierge the following morning...he could not help me.
Value, location, comfort, and service were all excellent
Location was good The pictures were incredibly deceiving. The rooms are old and not updated. The entire hotel is under construction. We checked out after our first day and went to the renaissance down the steeet for half the price
The hotel is very tastefully decorated and our Deluxe Queen room was of good size, by New York standards. Bathroom was roomy enough as well and there was plenty of storage for toiletries. Bed was comfortable, linens were quite nice, and above all, the room, bathroom and linens were exceptionally clean! Staff was very accommodating. Valet parking for $40.00 per night - even our large SUV, was quite reasonable, I thought. I would definitely stay here again. No complaints at all.
everything was very hassel free.great staff!!!!
I love the classical decor and the wonderful staff. The rooms are very comfortable with lots of natural sunlight. The location is ideal as well. nothing
Please write at least 15 words Room was very small, had to ask for a luggage rack as there was not one in the room. Towels were not clean.
Everything! The staff was nice, the location is great, it was right in the centre of it all. Though the view wasn't great (surrounded by other tall buildings), there's so many things to do outside your hotel room, so I'm not sure you should complain about that. The water pressure was a little weak. That's it.
Friendliness of staff Small rooms, not big enough discount rates for using garage
Everthing is good
I was skeptical about such a good rate but Wyndham is a decent brand so I went for it. Super friendly staff, quick check-in and out. Room was the "cozy" size you'd expect in Manhattan which more than served the purpose. I'll definitely keep this on my list of places to check first next time I'm NY bound.
Location was fantastic, very quiet, not a lot of rooms on each floor, and the bathrooms were surprisingly big. Actual room was a bit tight, but that's not a big deal, especially when you consider the location.
The location was convenient for out of towners and the rooms were clean and modern. The shower was excellent. I don't travel to spend excessive time in my hotel room- it's just a comfortable, clean place to sleep and located centrally. This place qualifies. That staff was lovely. There was nothing to complain about. Hotel room coffee is terrible but there's a Starbucks at the end of the block and local coffee houses just a bit further away.
Location is excellent, pizza restaurant two doors even better! Nothing
Good location. Housekeepnng threw away my contact lens solution, they opened the window when they cleaned so my room was freezing every night when I got back. Three days in a row my key didn't work and I had to go back downstairs to have it reprogramed. There was a super funky smell in the room. Thin walls, I could here doors slamming, people talking, etc. There was a thermostat and another heater. When I would turn the thermostat off, the other heater stayed on and I was boiling at night. Internet was really slow. Elevators were also super slow. Poor water pressure in the shower.
the beds were very comfortable quiet The deadbolt on the door was broken couldn't get it fixed. Our room keys continually stopped working no information in room about area hallway was filthy had not been vacuumed in a long time they provided a continental breakfast but since we booked through third party website they would not let us eat breakfast.
It was very close to the art and other things we wanted to see.
The staff was great
Location and value for money
Venligt personale, god beliggenhed centralt på Manhattan. Pæne store værelser, god udsigt. Dårlig morgenmad både kvantitet og kvalitet, Dårligt at man skulle betale ekstra for internet, Dumt at alle håndklæder altid blev vasket selvom man ikke smed dem på gulvet.
Central placering med store værelser, gode senge og stort badeværelse. Virkelig god service og rent og pænt. Stedet for morgenmads buffet alt for småt. Blev nød til at spise på værelset. For lidt udvalg og kaffen elendig.
Hotellet var til en rimelig pris og god beliggenhed tæt på empire state buiding. Simpel men fornuftig morgenmad inkluderet i prisen. God baggage opbevaring før check-in og efter ud-checking. God hjælp til billetter til atraktioner Nej til prisen er det fint