Hoteller i New York i nærheden af Herald Square

Rigtig god placering, rimelig pris, dejligt stort, god rengøring Lidt surt personale ved skranke (men resten af personalet var venlige), udsigten fra værelset

Vi fik ikke det værelse jeg havde bestilt. Jeg fik et rygerværelse og blev derefter flyttet til et værelse med 2 senge i stedet for det første og der var ikke mulighed for at få et andet værelse pga manglende tomme værelser.

Concierge/Traveldesk var akt for farvet af deres egne samarbjedspartnere, så man var ikke neutral der der skulle vejledes om hvordan man fandt eller transport etc. ikke særlig hensigtsmæssigt og skjult agenda var ret åbenlys..

Nice hotel Check in process was BAD Booked via Kayak and they did not have my reservation I had a confirmation # Took almost an hour to resolve

Nothing I liked. Worst costumer service!! Front desk guests service were so rude. My room was already paid and booked for but still had to wait two hours just to get my room!

OK Hotel. Fantastisk placering og service som forventet. Kun en enkelt receptionist som var uvenlig.

Positivt: Beliggenhed, beliggenhed og beliggenhed... Negativt: Lidt nusset og gammelt. Men, ok service + personale.

When I first got to hotel to check in I was informed that the room I reserved was not available and that I never booked the king room. But this not true I had my confirmation number and the reservation saved on my phone. So she put me in a queen room and charge me 461.00 but the deal I reserved was for only 261.00. So when I check out I was told that 200.00 would go back in my bank but it still hasn't. So I will never book through kayak again. I was robbed 200 dollars and was giving wrong room.

The restaurant was nice, good food The room was never properly cleaned. I stayed for 6 nights and the room was never fully cleaned. The bathroom mirrors had the same smears the entire stay, the floor was dusty and hairy and I saw the same piles of dirt from day one. The glass shower wall had a soap scum that remained the entire time as did the bathtub. The entire room was dusty and never saw any of it cleaned. And I'm quite certain my sheets weren't even changed daily. I believe the cleaning crew only changed towels and made the bed. I also asked that they did not leave the a/c on 65 each day and i continued to return to an ice box daily!

Paent og rent vaerelse med en seng/sengetoej klart over middel. Venligt personale Vaerelset var ikke saa lyst. TV var ude af funktion men blev repareret. Hotellet kunne med fordel forslaa alternative breakfast-muligheder som en service.

Beliggenheden. Værelset rummeligt. Aircondition larmer meget.

Personalet er, altid smilende og imødekommende og meget hjæpsomme. Værelserne er fine og regøringen er rigtig god. Morgenbuffeten er god.

The Strand er et godt hotel og personalet er ikke den type der står med hånden fremme hele tiden for at få en dollar. Som man kan opleve andre steder. Alt er faktisk godt skal vi sige noget dårligt om dem. Ja så kunne der godt være mere frugt til morgenmaden.

Det ligger perfekt i forhold til shopping, sightseeing mm.