Vi føler os mildest talt røvrent! Vi får lovet et værelse der er I nærheden af $3500, til den halve pris. Værelset er efter vores mening ikke engang den halve pris værd. Sengen var for lille til to personer, og der var kun ét lagen, til os begge. Et lagen, når vi ankommer I starten af marts og temperaturen er nær frysepunktet. Da vi tændte for varmen lugtede der af prut I hele værelset, så vi dødfrøs I 7 dage! Inden vi ankom skrev jeg til dem at jeg skulle opereres I ny og spurgte pænt om vi kunne få et godt værelse så vi befandt os godt under noget, der skulle blive en ret hård uge. De lovede os et stort værelse, men da vi ankom så vi på brandplanen, at vi havde fået det mindste værelse på hele hotellet. Så de holdt ikke hvad de lovede.
Central beliggenhed, - ideelt når man både skal up-, mid- og downtown. Fik lov til at vente 2 timer med at tjekke ud uden beregning (hotellet var dog heller ikke overbooket). Et par af fitness maskinerne er nedslidte (cyklerne).
Hotellet ligger centralt og nemt at komme til fra lufthavnen. Subway, Macy´s samt shopping lige rundt om hjørnet. Alt i gåafstand.
hotellet ligger meget centralt, personalet er meget hjælpsomme dejligt med både diner og restauent i forbindelse med hotellet bruseren var rigtig dårlig rengøringen kom lidt for tidligt
Fint hotel men gammel og slidt værelse (især badeværelse). Meget lydt. Bestemt en opgradering af badeværelse til til 4 stjernet hotel. Jeg ved ikke hvad man kan gøre ved at der er så lydt fra nabo værelse
Fantastisk atmosvære og fede omgivelser. Super skøn tagterrase og hjælpsomt personale.. Nej, har boet her mange gange og er vant til de små værelser.. Måske de snart burde indføre fri internet..
Anderledes design, indretning og atmosfære. God beliggenhed. Rod i booking, beskeder og reservationer.
Super gårdhave, super tagterrasse, super morgenmad og meget serviceminded personale.
Et skønt designerhotel med perfekt beliggenhed, specielt tagterrassen med liggestole og flot udsigt var vi begejstrede for.
meget imødekommende personale , super beliggenhed, meget små værelser men super hyggelige nej
The staff was incredibly friendly and motivated to make the stay at their hotel pleasant. The hotel and my room were both super clean. When I had a problem with my reservation, the woman at the front desk said she would send me a voucher for a free night. That was truly decent of her, but I honestly would have been happier with getting the room I booked. I specifically sought a king size bed and stopped in at the hotel a few days before my stay to make sure I was getting the room I booked. I also asked not to be near the elevator bc I needed quiet. I was coming in late from work and had to be back early. So when I opened the door to my room, which was right next to the elevator, and saw two queen beds, I was not happy. I really wanted to sprawl out in a big bed, even though I am short. Also, the shower was way too small. This is the second time in a month that a Hilton property (the other was a Doubletree) has downgraded my reservation. I'm a Hilton Honors member -- now I'm wondering if that's code for "abuse this guest."
Friendliness and helpfulness of staff and excellent location in Manhatten. Complimentary breakfast. Wish they did not have bell sound on lift when it reaches every floor.You can hear it at all hours in room.
nice location! plush bedding! secured and quiet! truly enjoyed my stay!
Clean and comfortable with helpful and efficient staff. Good value for the money. Elevators are tiny and slow and are shared with housekeeping. Plan time for trips up and down to your room accordingly. If you haven't been to NYC, rooms will seem small, but by NYC standards they are not.
Rooms are small (to be expected in NYC) but comfortable, and clean. The staff was very accommodating and friendly. The hot breakfast was very good, and there was a good variety of things from which to choose. It is located in close proximity of Times Square action, but just far enough off the beat and path for it to be quiet and a break from the hustle and bustle.
rooms are small hotel not so close
I enjoyed the cleanliness of both the hotel room and the bathroom. The bed linens were quite comfortable and attractive. The location at 39th and 7th is most convenient for access to shopping, theater and restaurants. Upon our initial sighting of the hotel, I was a bit disconcerted with the exterior of the building and the lobby area. However, after settling into our room, I was pleasantly surprised.
The breakfast service provided was excellent. Great choice and variety of fresh food, replenished right up to closing time so no one was left hungry!! The Hotel is less than 5 minute walk from Times Square, but in a quiet area. Subway station and Port Authority Bus Terminal is 2 blocks away, excellent location for shopping!! Hotel recommended an Italian restaurant on W38th St, Cabone I think it was called.....delicious!! Bit of a dodgy experience with the cleaner moving our shopping bags around. Concierge did however rectify the problem within 10 minutes. Hotel provides black car transfer to the airport. We were told it was same as yellow cab flat fare to the airprt plus toll. Driver tried to charge us more at the airport and expected tip so be sure to clarify the price before you leave the hotel!
Great staff and very clean
Staff at the front desk and breakfast room were very kind and helpful. I thought the "going away" telephone call was very nice. The room was very small.
Good location. Room is clean. Small but honest bathroom.
The staff were always very helpful and the breakfast was very nice and saved us so much time and money rather than searching the city every morning. I was disgusted by how much I got charged for 3 phone calls totalling 39 minutes in all. It came to $245.50 which is completely outrageous, how can a hotel justify charging this amount such a shame.
Ligger centralt for alle oplevelserne Deres mogen buffe er under alt kritik.De burde satse på en god prismæssig rimelig resturant.
Godt gå-afstand fra Uptown, god service - venligt personale Lokalet til servering af morgenmad er for lille. Ofte må man stå og vente på at få en plads
Vi synes Fairfield Inn ligger meget centralt, og vi vil helt sikkert bo på det hvis vi skal til New York næste år. Vi synes morgenbuffeten er god, men måske mere variation i morgenbrød, såsom lidt forskellige rundstykker/franskbrød
Good free Wifi Bed Location Staff Small room Crowded small breakfast area Limited seats in lobby
Bed was very comfortable.Rm was adequate size and very clean. It was very quiet. We felt like we had the only room on the floor The only complaint I have is that we woke up first morning and the room temp was only 60 degrees. The thermostat was set at 72. We tried to reset it with no success. The desk sent the maintainence person right up to fix it. It was fine till that night then it went the opposite way. It stayed at 82 no matter how low we adjusted the thermostat. We ended up covering the heat unit with our coat and books and propping door open to hallway.
The staff was pleasant and accomadating. only has two elevators
The location was great, the free wi-fi is something all hotels should give complimentary. In total - great value for money The breakfast was funny, the kind of breakfast you would expect to find in Mcdonalds, not in a hotel.
The room used for breakfast was too small to accommodate all the guests in the hotel.
Close to city center. Terrible and poor breakfast. The wait time for the elevator was to big - 10-15 minutes in the morning. The air conditioner was very bad.
The beds were comfortable ands the location was almost perfect. We had some trouble regulating the temperature. The maid understood no English so that when we asked her to come back later she simply went away:-)
Very comfortable room - huge king size bed, excellent location near Times square and Port Authority bus station, Very friendly staff who gave us some great advice on nearby bars and restaurants breakfast was fine - but nothing fresh there
Remarkably quiet for NYC (and the location!). Very comfortable bed and linens. Small -- but perfectly acceptable (again, esp for NYC!) Bathroom was great. Very pleasant and helpful staff. I would definitely stay here again!
Very clean, comfortable & met all my needs. Lovely & knowledgable reception staff
The room was clean The elevators take entirely too long. Only one elevator was working and it took literally over 30 minutes of waiting just for the elevator to take me downstairs. We were on the 29th floor, not exactly walkable by stairs (especially with luggage).
The staff and views were amazing.
det er klart beliggenhed samt forholdet mellem pris og kvalitet. kedelig indgang til Hotel, der står suspekte mennesker ved indgangen. dårligt/lille morgenmads rum.
Super central beliggenhed, rent og pænt, venligt personale. Udmærket morgenmad, men i et forholdsvist lille rum. Internetforbindelsen var meget ringe og ustabil. Værelset er ikke voldsomt stort, og vil ikke holde til fire voksne eller to voksne med teenagere. Som dobebltværelse er det dog ok
Hotellets beliggenhed er mindre behageligt, kvarteret er nedslidt. Det ligger klods op af en "skummel" klub. Fortorvet flyder med sorte affaldssække hele dagen så man dårligt kan komme ind på hotellet. Samtidig er naboejendommen under ombygning, med store kraner der fylder hele fortorvet. En fremhævelse af hotettets beliggenhed med en baldakin ud over fortorvet ville hjælpe til at finde hotellet for første gangs besøgende. Jeg stod næsten op af det uden at kunne finde det i den halvmørke belysning. Affaldssækkene må kunne placeres bedre, de ville pynte på beliggenheden
The room was small, but larger than many other hotel rooms in Manhatten. It is quite adequate for two people. The closet was large, with a small coffee maker. The bed was very comfy and included pillow top mattress, down comforter, and down pillows. Desk, Internet connection, and flat screen t.v. Everything was new and very clean. There is also a computer provided for guest use in the lobby. The location is directly across from the Port Authority bus terminal. The street includes two adult DVD stores and is located in a side street that may scare some people. On the plus side, we were ten minutes from Time Square and there were people everywhere so we did not feel unsafe walking to or from the hotel.
comfortable bed, clean, good location, friendly and professional employees
Hotel was good. A little dated but clean and comfortable. Good value for NYC. Close to times square. Great view of the empire state building. Staff was excellent. Very friendly. They even got my a room on a higher floor for the views. Excellent customer service.
The staff, were brilliant. So nice and helpful. Room was great, and very clean everyday. Only problem (which wasnt overly bad) is, it is right next door to the New York Parole Office, and not as close to Time Square Centre as I thought.
Central location, clean, modern bathrooms, comfortable beds. Noisy but it's downtown Manhattan so it's to be expected.
Beds very comfortable, nice new hotel in reasonable location, walking distance to times square.. and shopping. No Fridge in room ,noisy airconditioning, did not receive requested early morning wake up call. On check in had booked and paid for king bed, got 2 doubles as king not available, thereby reducing space in already small room.
staff and location both excellent loved everything
The hotel was small with a standard foyer but the room was surprisingly roomy with a good bed and layout.
Fantastic hotel, great location. Staff were great many thanks ti them. Ideal location next to Port Authority Bus Terminal and Subway Station. Street not seedy in our opinion, felt safe always. No complaints great stay. Many thanks.
Nice room and view. Great Location
After the maid cleaned my room, she left the room open and did not close the door.
Hjælpsomt personale. Tæt på Subway og derfor et godt udgangpunkt for ture rundt i New Yorks boroughs. Ok spisesteder i området. Har man iPhone kan det anbefales at benytte New York Timeouts app til at finde restauranter, cafeer og lignende. Netværket på hotellet var ustabilt på iPhone. Måske bedre med laptop.
God beliggenhed. Okay værelse, men noget mørkt. Der kunne lægges et (bedre)tæppe eller andet materiale på gangene, som tager lyden fra rullende kufferter. Ret larmende og generende, når nye gæster kommer rullende meget tidlig morgen og sen aften. Der er meget "lydt", så man burde bede gæster der kommer meget sent eller rejser meget tidligt, om ikke at være højrøstede, når de triller hen til eller ud fra deres værelser.
Rigtig fin beliggenhed tæt på times square. Ikke så imødekommende personale.
Rooms were clean, beds very comfortable, maid service timely, toiletries excellent, service excellent, fitness room spacious, and outstanding location - one block from Times Square, next door to subway stop to SoHo and 2 block from subway going uptown, near great restaurants a block away, and a block or two from most of the major theaters . We have now stayed here three times in the past 4 years - not willing to risk staying somewhere else Nothing not to like, except it can be pricey depending on the day of the week you stay ($300-$400/night), but it is worth it.
Nice hotel friendly people The parking people they are affiliated with are ripoff scam artists! DO NOT PARK THERE
Clean room, comfortable bed, nice walk in shower (no tub). Subway entrance right outside. WiFi wasn't free unless you sign up to rewards club.
for the buffet breakfast they write down 18% tip???
Okay hotel til billige penge. Små værelser, men rimelig rene. Håndklæderne så nogle dage ud til, ikke at være blevet vasket ordentligt. Morgenmaden var meget begrænset, og der var ikke altid nok til alle gæster.
Gratis internet og morgenmad.
Beliggenheden for shopping-/oplevelsesture i NY er meget god. Ingen overflødig luksus men der er, hvad der skal være. Personalet meget flinkt og omødekommende, specielt maitre de Mike. Morgenmaden og faciliteterne til indtagelse af morgenmaden var under al kritik. Folk stod i kø om morgenen for at få en plads.
A staff member member became rude with us in the hotub area. We were compted $50 in room service because of it. Other than that, the place was great!
Nothing The hotel was too expensive The room was very small It was dirty
Proximity to various NYC highlights is very nice. I understand parking in NYC is difficult, but a better alternative could be achieved.
The mini bar The maids
Liked that 4 of us could have a room where we each had our own bed and tv and be fairly close to great destinations. The place is right beside a night club and the room we were given initially was right beside the club. You could feel and hear the music in the room all night. There was also an "emergency exit" door right outside our room that was used by service personnel. The door banged constantly with people coming and going. Seriously the bang was so loud it made us jump every single time - this was every 15 minutes or so the entire night. None of us slept (myself, my 63 year old mom and my 18 year old daughter). One of the Tv's didn't work at all and another had a bad picture - we asked for it to be looked at - never happened. No way to lock the door from the inside and no "do not disturb" sign. We complained about the room but of course they couldn't do anything other than move us for the 2nd night and offer free breakfast (which was actually brunch starting at 10 am which needs its own whole other review). Room was dirty - carpet, sheets...Then the second night we did have a quieter room. While we were getting ready for our show there was a knock on the door followed by a male employee walking right in - no waiting for us to let him in - just walked right in to fill soap in the shower??? What if we had been naked? So bad it was laughable. At least we all have a funny story to tell. A tv and 2 lights didn't work in this room either. Awful awful place. People were nice but didn't follow through on the service at all.
Impossible to sleep depending where your located in the hotel. If your on the same side as the club good luck getting any sleep at all. I could here the music and the DJ better than I could hear our room TV. Had to keep AC and TV on in attempt to drown out the music.
Good price and location AC unit was extremely loud, impossible to sleep well with it on, and it was humid hot summer in NYC. Major bummer. No towels in pool area had to call 3 times, there is barely any staff around ever. People seem to be here to crash for parties or work, not really a vacation hotel.
Location Noisy in room heater.
Location was excellent
Can't beat the location Spa and hot tub need to be heated up in the morning
I usually stay on the lower Eastside when I travel to New York for the restaurants and art galleries. I selected the out purely on the basis of economics and the desire to do something slightly different. Although there are no art galleries and only a handful of restaurants in this neighborhood it is walking distance to time square and the theater district. If shows are your game, this place is pretty awesome. However for 160 bucks a night with good sheets and a recently renovated modern bathroom I do not feel inconvenienced at all. You can easily take the blue line subway down to Chelsea or Greenwich Village and as long as the weather wasn't as terrible as it was during snowstorm Jonas during my stay you can easily walk east across to the Bowery once you have moved south a bit by train. There's a charming coffee and breakfast place right next-door to the hotel which was friendly and provided healthy food options. The staff at the hotel although not the most polished was extremely helpful during the storm. They were able to extend my stay since I was stranded with all flights canceled for 2 days without gouging me. I had a problem with my television remote which they expeditiously repaired and I appreciated the attentiveness and speed. The hotel restaurant was, meh, just fair, certainly not awesome as compared to most restaurants in New York, but they get points for being the only place open on the night of the storm. And again at bargain-basement prices for the room one as little right to complain.
The outside seating area attached to our room and the internal attrium. Staff were very helpful. We booked a suite. Very small room with only a bar mounted above the credenza to hang clothes. I had to make a conference call the next down so went to a common seating area downstairs It was dirty with several chairs stained with spilled drinks. Very loud club which didn't close until 4:00am. Good for young folks less so if you are a little older.
Udmærket hotel centralt for shopping, alt fungerede uden problemer Som sædvanelig,morgenmad i USA er ikke godt.
Ene og alene beliggenhed Der skal ikke stå at hotellet er totalt renoveret inden for de sidste 2 år, når man først får tildelt et ildelugtende værelse, som ikke er renoveret. For at man efter en klage til receptionen for et bedre i en anden bygning.
Fint. Rent og venligt hotel.
Dejligt store værelser, af god standard. Centralt beliggende hotel når formålet er turistbesøg, tæt på teaterne og de gode forretninger, og alligevel lidt væk fra støj og virvar.
God beliggenhed; venlig og professionel betjening.
Amazing room with a view of the Hudson River. Excellent service from staff. The evening wine reception is a nice touch.
We brought our dog with us, and they were very welcoming and accommodating...he got treats, a new leash, and they even offered a dog bed! And, they didn't give us a hassle when we wanted to leave the dog in the room while we went to dinner. I think the dog had as great a time as we did! The location wasn't the greatest if you are looking for "things to do" right there in the neighborhood, but for our needs, it was perfectly fine!
Nice view from the bar, nice room.
Very nice soap and shampoo Toilet paper poor, coffee stand in the morning moved away very early. At 9:30 it was already moved away. from the five opportunities we could only use 2.
The View at the bar on the 16th floor! The view from our room, the food, service, location
The cleanliness of the room and the bathroom and the location (near to time square) which we can find several metro lines. The noise resulting from the street (trucks, klaxons all night long). It was almost impossible to sleep even with earplugs.
There were comfortable beds, nice tv's in the room as well as a brilliant shower. The hotel is next to a junction so you get awoken very early every morning but i was put on the second floor next to it.
Great welcome. Staff always willing to help. Rooms very comfortable. Great view. Fantastic design, furnitures, deco. Room cleaning was average.
Good location, 10 minute walk to Times Sq. No coffee/tea making facilities in room. Drinks expensive.
El servicio es excelente, como también las facilidades. La realidad es que me encantó todo. Vuelvo a quedarme aqui.
I was really pleased about the accommodations on the hotel. Full kitchen was really useful. Personnel was kind in general (as long as a problem did not arise). I did not like the eggs for breakfast. Couple of packages were not received by hotel.
Friendly staff Room too small (Size of college dorm room) Room too noisy from street below Saw flies and gnats on danishes in restaurant area Price EXTREMELY too high for size of room Old air conditioning system that was very loud
Friendly Staff,very polite,respectful,helpful Ice bucket plastic bag not replaced, water left in ice bucket, glasses not replaced, used same glasses two days, bathroom floor long black hairs, bath towel not replaced,
Every staff member we encountered was beyond courteous and helpful. Very well ran. Would definitely stay here again. Convenient short walk to Javitz for show. Did not try food services or bar.
The hotel space is modern is clean. The staff were friendly during every interaction. A nice gym and outdoor patio to boot. The shower water pressure was acceptable but could have been stronger.
Beliggenheden er fantastisk. Dejlig rent på hotellet og gæstfrit personale. Rummet var meget lille og udsigt til meget trist og ikke så lækker baggård. Svært at se hvad deluxe står for. Morgenmad kan findes meget bedre i cafe'erne omkring hotellet.
Beliggenhed. Venligt og meget hjælpsomt personale. Skønne senge. Fanstastisk brusebad og badekåber. Nej
Rigtig god service. Vi bookede deres mindste værelse, men det var rigtig hyggeligt. Air con larmer en del når det kører.