Vil du indstille som din standardvaluta eller kun for dette besøg?
At være tæt på det newyorkske byliv, tæt på subwayen, og så alligevel at have et komfortabelt værelse, hvor der var fred og ro - og en seng, der var ren luksus! Vi havde store problemer med strømforsyningen og toilettet, og i begge tilfælde måtte vi vente 6-8 timer på at få manglerne udbedret - det stoppede toilet blev først ordnet en nat kl. 01.30! Desårsag fik vi som kompensation lov til at tjekke ud sent (kl. 15), men da vi kom tilbage til værelset for at hente vores bagage, kunne vi ikke låse os ind på værelset med vores nøglekort, og det tog igen lang tid, før en sikkerhedsvagt kunne låse op for os. Det forsinkede os så meget, at vi ikke kunne tage med offentlig transport til lufthavnen, men måtte hoppe på en shuttle-bus, der tilfældigvis havde plads.
Beliggenheden var glimrende og bar og restaurant var hyggelige og med god kvalitet. Behagelig - ikke nødvendigvis god - service. Betaling for bagageopbevaring, lang ventetid ved elevatorer, den anbefalede lufthavns shuttle service var direkte dårlig pga. aggresiv kørsel (for at "sætte en anden bilist på plads"), sløset rengøring.
Godt og børnevenligt hotel, hotellet har en god beliggenhed når man rejser med mindre børn, 5 minutters gang fra central park. Nej
Stedet ligger fantastisk ved metro, Central Park, 5th avenue og meget mere. Værelset var en fin størrelse.
Fantastisk god service hos concierge ifm. billetbestilling etc.
Super værelse og god beliggenhed intet - alt ok
helt klart beliggenheden. en renovering af hotelet er nok på tide. de skal nok starte med at købe nye senge.
Rigtig godt beliggende på 7. ave. i gåafstand til Timesquare og Centra Park samt teatre på Broadway. Tæt på Subwaystation. Savnede en safedeposit på værelset
Beliggenheden var god. Der kunne godt være en kaffemaskine, en depositbox i klædeskabet og isterninger til fri afbenyttelse.Jeg synes at personalet i receptionen skulle på et "smilekursus"
Hotellet har en fornem beliggenhed, og tilbyder pæne, måske lidt slidte værelser. Jeg har boet de flere gange, og vil nok vælge det igen næste gang. Varme/aircondition fungerede ikke tilfredsstillende
Beliggenheden er super Det virker somom perosnalet ikke ved havd deres arbejdsopgaver er. 3 gange på 6 dage blev vi vækket kl. 5.45 - ved en fejl. Et sorry - nej vi hørte ikke andet end at røret blev lagt på.De spørgsmål vi havde skulle der 3 personer til at svarer på, og ingen af svarende var rigtige.Vi fik et værelse hvor der ikke var gjort ordentlig rent, lagnet var i stykker og der var taget af minibaren. Det gjore vi opmærksom på og alligevel blev det skrevet på vores regning. Da vi spise middag på hotellet, kunne vi ikke få lov til at spise færdigt før de kom for at tage af bordet, vi måtte bede dem lade det står, idet vi ikke var færdige.Det indtryk de efterlader er manglende energi/ lyst til deres arbejde.
Beliggenhed, personalet i receptionen var meget serviceminded. 1. Mulighed for brygning af the/kaffe på værelset. 2. Det er et hotel i den højere prisklasse, så det undrer mig at man skal betale for services som er til fri afbenyttelse på andre hoteller, f.eks. internet.
Udsigten fra værelset. Varme/airconditionanlægget skal forbedres. Vi var 4 dage om at få varmen på værelset reduceret til et acceptabelt niveau.
Vi havde et dejligt ophold nej
Fremragende beliggenhed. Miljøorienteret. God service og rent. Havde bestilt med udsigt over Manhatten, fik et værelse på 19 etage med udsigt til en baggård.
I liked best the kindness and the availability of the staff. The bed sheet was not done carefully, except on the first day. The cover was just drawn.
the location next to Rockefeller center
It was central to everything in NY, within a few minutes walk you were in one of the major attractions of NY. It was reasonably priced. Good servicing. The room was a bit small, but was bearable.
Location was perfect for marathon activities and staff was very helpful. Rooms a bit small, but ok for value.
The location was great. It was extremely clean and had everything that we needed for our stay. I would appreciate having a airport shuttle.
Quick and easy check in and check out; tight security; pleasant, budget-friendly rooms Problems with electronics--TV difficult to turn on/off, alarm clock malfunctioned, heating/cooling system unresponsive to thermostat
Location. Amiable staff. Free internet Reception. Sometimes you have to wait too long to th elevator
Room on floor 5 under fitness center on 6, Very distracting with pounding of treadmill at most hours. Renovation needed on room (stained sofa carpet not vacuumed, bath door off support called and told didn't have part in stock to fix, glasses not cleaned etc.) Level of customer service minimal. will move on next trip to other hotels.
Great Location and services, comfortable room, bar and food was excellent. Delighted with the thoughtful ref. books left in our room and the "Club" atmosphere. *****
The staff were unhelpful, rude and the room wasn't clean or to standard. Thoroughly disappointed.
Great location. Clean and friendly staff. Nothing special. Would like to use it next time too.
En utrolig venlighed og hjælpsomhed. Hotellets fantastiske placering og indretning. Et hotel jeg absolut vil bruge igen. Nej
Det var det mest vidunderlige hotel vi nogensinde har boet på. Smukt indrettet hotel placeret lige i smørhullet af New York. Bedre findes ikke.
Stemningen, interiør og beliggenhed. Super service fra professionel concierge
Very good, central location on 7th Avenue. Just a few blocks from Times Square, Central Park, immediately adjacent to Broadway...can easily walk (or use subway) to anywhere in Midtown. Hotel staff was courteous and helpful. Had a decent breakfast bar in the lobby with very kind, courteous employees staffing it. Was an enjoyable visit every morning, though it's primarily only got muffins, fruit, and coffee. Room was very minimalist and small. Bed was not particularly comfortable. TV only has a few channels and reception was fuzzy on about half of them. Wi-fi is not free - costs roughly $15 per day, less if you buy several days' worth of usage up front. Noise from the street below was pretty noticeable; it would have been very difficult to tune it out completely had I not been using ear plugs. Basically, it's cheaper than the other (nicer, I would assume) hotels in the area, but the location could make it worthwhile if you don't plan to spend a lot of time in your room...and it's NYC, so why would you? Spend a lot of time out in Manhattan, making use of the great location, and you won't mind the facilities as much.
Great Location and wonderful people made this place worth being in NYC!!! Nothing...
The location was ideal as it was close to tourist attractions. Lobby was beautifully decorated for Christmas and had a very festive luxurious feel. The rooms however were comfortable, standard but clean and gave Bath and Body Works as complimentary toiletries which was a nice touch. Staff were also friendly. Chargable WIFI - We live in a day and age where communication abroad is important to some. Free WIFI should've been included with the room as it wasn't cheap to book here and would be nice if it was complimentary like other hotels in the area. Also we stayed in room 754 where the air con fan wouldn't switch off (in December)!
Being close to Broadway, Central Park and Rockefeller Center. The staff was very helpful.
Perfect location. Great value for money.
Location Too noisy
Location Poor a/c - room was very warm. Bathroom was small and bed wasn't that comfortable
The room was clean and the beds were comfortable. The location was excellent for our needs. The hotel is tired and worn. It needs an injection of cash to update and refresh the rooms and fixtures. It wasn't the worst place to stay because it was clean and the location was great. The front desk was understaffed at both check-in and check-out. This created long lines and long waits. We had to wait an hour for our room to be ready because they were behind on their turn-overs and we arrived at 8PM. They need to hire more staff for peak times.
Noise from nearby club was very present in the room every night until 2AM
Place, location, access, and security
Location 1. No communication by hotel staff. They tried to place us in a room that is half the size of a regular room without even telling us when we checked in. We found about this when we actually entered the room. After that we had to reconcile this very uncomfortable and unexpected experience. 2. Hotel management spent 10 minutes explaining how they cannot keep the fully paid room and that upon check in they will place and assign the room of their availability. Why bother and pay in advance if there is no guarantee? 3. We didn't feel hospitality was there at all. It truly came across as just another place interested in making money rather than building long lasting experience 4. Hotel is definitely run down and it stinks super bad. 5. We would not recommend this hotel and definitely would not have given it 3 stars. Stay some place else!
Room was clean and comfortable and a good size for a NYC hotel. Convenient location for tourists. Elevator situation made for excessively long waits. Lots of street noise could be heard from the room.
Location was excellent. History is good. They were in a complete renovation process and they did not tell me up front. Only one elevator was being used for guests and it was malfunctioning. One was out of service and one only for construction.
This is my wife and my second time staying at this hotel. Last year, we stumbled across the place during our honeymoon simply because it was a great rate and it looked as if it was a bit more romantic and "sexier" than some of the other hotels in NYC. We were immediately hooked! This hotel since last year has underwent major renovations to bring the rooms to an even more modern hot view. When we checked in, they upgraded my wife and I because it was our one year anniversary, the doorman personally walked everything to our room (he is awesome btw) and the reception staff was beyond professional. I almost felt as if they still knew my wife and I from the first time we visited their hotel a year earlier. To our amazement, the hotel sent up a representative about thirty minutes after we checked in with a complementary bottle of champagne and a couple of glasses for my wife and I to celebrate our anniversary. Talk about overwhelming service you never get when traveling today -- especially in a big city! The rooms were spacious for a NYC hotel. Their upper floor suites are totally worth the extra money -- including one of the rooms that has a walk-out balcony. While there was a bitter snow storm during our stay last week, we still managed to enjoy our time outside! My wife and I have traveled the world and as a native northeastern, I have stayed in a ton of amazing hotels. However, in my opinion, nothing can even come class to the professionalism, cleanliness, romantic and down right hot environment that this hotel possesses. Forget every other hotel you might see on the list -- Dream Hotel, Midtown is the perfect place to say for a romantic getaway or a one-night rendezvous you might never forget. I enjoyed everything. Zero areas for improvements.
The staff, from doormen to housekeeping to desk staff were freindly and very accommodating. They are obviously the strength of this hotel. The location of the hotel was convenient to local attractions and eateries. Local mass transit gives you access to the rest of the city. The room was a bit drafty. Also the open shower allows water to soak the bathroom. Scaffolding on the exterior detracted from the appearance. There are three elevators but one wasn't working and another was so small it could only hold 3-4 people depending on luggage.
Very clean and staff were helpful Rooms are small but as expected for New York
Location Was far from a Dream. Overpriced for what seems like a 10'x10' room with a brick wall view. People quickly say "well that's New York", but at $300+ a night there are plenty of great options in the city. Won't be back.
fint og god placering
Lækkert værelse der indeholdt alt vi skulle bruge. God beliggenhed. Super service. Ingenting
Renlighed, venlig personale, der gjorde alt for at vi swkulle have et godt ophold - og så en fantastisk beliggended Intet - alt indfriede til fulde vore forventninger/ønsker.
Dejlig afslappet atmosfære, frit og aflappet. God indretning uden for meget tunge gardiner og tykke tæpper. Lad den automatiske kaffemaskine ved computerne stå fremme hele tiden, det ville være dejligt med en ekstra kop når man kommer hjem. Spar den der står på værelset væk, det gider man ikke begynde med.
Meget centralt beliggende 1.kl. hotel. Smukt enkelt design. Godt værelse. Nej
This hotel is by far the best hotel I have ever stayed at. The Ritz Carlton staff could not do enough for you. The place is luxurious and no request is too small. The staff are very courteous and even though the Hotel is geared more towards adults and business travellers, the staff were exceptionally friendly and welcoming to my two children. Who also thought this hotel "rocked"!!
location room comfort breakfest , no restaurant for dinner , staff has charge double my card
great location and view on Central park
Staff were incredibly courteous, friendly and helpful. Club level facilities and food were excellent. Surprized considering the price that the room was a bit small
The best things about the Ritz Carlton Central Park are its Club Lounge area and Spa. Especially good is the ladies lounge where frest fruit, beverages and La Prarie products are provided at no extra cost. The hotel is expensive but worth every cent.
Faultless service, excellent attention to detail, great location some problems with check-in, room was not ready
The service at this hotel is the best we ever had.
Everything - and especially Norman the Bartender - a great person. None.
Very dedicated hard working staff from the front door men to the cleaning people. Exceptional service, wonderful amenities, excellent location, close to everything. Nothing.
Ubicacion Todavia algunas partes en remodelacion
Luxurious hotel and rooms.
The location. the phone at the room did not work properly
The best concierges! Very bad breakfasts. A small choice, tastelessly, the high prices.
location crazy crowded lobby!!!!
Courteous and professional staff. Very nice restoration of this NY landmark. There were no mirrors in the room. Only the one in the bathroom vanity.Maybe they are still finishing the decoration details.
everything is superb... from the location, the room , the food, the service no complain at all.
The hotel is amazing, it was renovated recently and worth the price to stay at this historic hotel at least one time in your life! Also, location is excellent.
Ambience and history. The Hotel's position is fantastic and the staff were a pleasure to engage. No.
Service and response was good. Disappointed at the Sunday Brunch.
Room was large, bed comfortable Street noise, room keys failed to work multiple days in a row, knocking on my door at 6:30am despite DND. I've stayed at OneUN, and at the Candlewood- in both places i felt that the cost was more aligned with the quality than it was at at the Omni.
Clean and pleasant. There was not coffee machine. The refrigerator was not working properly and did not get cold.
Nice staff Remodeling so no restaurant or bar, small lobby
Great staff. Everyone was so helpful and friendly. Especially door men and bell hops. Arrived in rain and they were right there with umbrellas. Stayed on 4th floor and often a loud noise in the walls would wake me up. Possibly related to ventilation or pipes?
- room was extremely clean, decor was very nice - the size of the room king room was perfect with plenty of space to feel comfortable and not cramped like typical NYC hotels - bathroom was good size and extremely clean - location was great (midtown east but more central and just further away from the tourist traps that you can get a nice night of sleep) - hotel restaurant was a little small but efficient for an early breakfast. - this is officially my new go to hotel when I have short business trips in NYC. The price is great and it has everything I need. i don't have anything negative to say about this hotel.
Friendly staff, great bar, and well priced. The rooms are a little small but we've had smaller in Manhattan.
The staff was pleasant and very helpful. We loved the location. We were right in the mix of everything and in walking distance to the metro. Bar/restaurant was a bit pricey for what we received. Felt a bit nickel and dimed...i.e. Charges to make a phone call.
Service, service, service. Everyone was incredibly friendly and helpful. Staff was all smiles, even the guys painting the hallway, so I'm assuming this place treats everyone well. The room was awesome! I ordered champagne at 1 in the morning, the guy helping me confirmed my order - then called back 10 minutes later to tell me they were out of the bottle I requested but they would give me the next option up at the same price. Had an awesome stay. This is the first time I have stayed at a hotel where I am struggling to write something here. Prices of the hotel bar maybe? Not really a fair complaint as this is a luxury hotel in NYC.
Very Friendly and attentive staff. Location away from Times Square but still walkable. Proximity to Central Park! Very Clean Rooms that seem to be a rarity in NYC! You need a cab? The Doormen have that handled quickly! Hotel Car service to the Airport is a value for the money! I did come home with bug bites on my legs that itched through out my stay there. I can't say for certain it was from the bed but may have came from room.
Good location, friendly staff, clean and decent sized rooms for NYC. Reserved 3 "deluxe double" rooms but when I arrived front desk told me those are not guaranteed when booking through 3rd party website (then why do they give you an option of what type of room you want). Anyway, I received 2 deluxe doubles and a king room with a roll away bed. Not ideal but the king room was large and the rollaway was actually pretty nice. Also, valet service is SLOW. Call at least 45 minutes ahead for your car.
Rigtig godt hotel, men meget dårlig service. Medarbejderne virkede sure og ligeglade med gæsterne. Vores afløb var stoppet til badekaret og der kunne intet gøres - hele den uge vi boede på hotellet. Endvidere blev vi faktureret et andet beløb end det der var opgivet fra Booking. com helt præcist 180 $ mere end aftalt.
Ingen beklagelser. Nej