Hoteller i London i nærheden af Selfridges

Excellent food, excellent concierge, excellent beds and pillows, excellently placed for west end. Receptionists were 'indifferent', very young waiting on staff who lacked the ability to make you feel welcome and special which is important when you are spending a lot of money and want to come away thinking you can't wait to get back. The 12.5% service charge on everything!

prestige,superb service and location liked it all

I liked the staff qualifications, readiness to help. The restaurant is great

I liked the beautiful room and comfortable beds - pillows to die for! The breakfast in the morning at Maze Grill was the absolutely lovely. The staff were all very friendly and polite.

kind stuff, valued price, love everything in Marriot not yet

Appreciated hospitality of hotel staff except one Japanese staff at reception desk. If you are trying to improve the level of service provided to the Japanese clients, you'd better to leave the operation only to your excellent English staff. Due to　double booking, we faced to transfer to the other rooms during our stay. We have not received an official apology from the manager nor any kind of compensation, In spite of this big problem, the attitude of Japanese staff was always very gruff and unkind. I regret to say that her attitude destroyed our good reputation of your hotel.

Everything was very efficient and seamless

We liked everything about Claridge's except the price though still consider it to be good value for money.

Location of the hotel. The Lobby is to small and there no enough seats available. I arrived early morning at 8:00 while we got the room at 11:00.

Have stayed here several times always pleased with standards and service.

The room is spacious considering that it's central London. Beds are very comfortable and the staffs are helpful. The location is excellent. I could Easily access to anywhere. The price is too high.

freindly and helpful staff

i like every thank at the hotel .it was comfort location very good ,and clean.

I like the hotel but the rates are too much , i booked a room through booking.com but the rates when i reached their where different, i payed 300 pounds extra. !

Fine, nyrenoverede værelser, centralt beliggende, venligst personale Jeg synes generelt at priserne på hotellet er for høje, både værelsespriserne og priserne i baren...