Hoteller i London i nærheden af Hammersmith and Fulham

værelset havde en god størrelse til to bedre elevatorstyring, da langsomt overloaded system ved mange gæster

Good location and standard of hotel

nothing staff were very distant and unfriendly

The breakfast wasn't bad, and in fact the coffee was really good. I have paid less and got more in other hotels, in London and abroad. It was only on arrival at the hotel we realised that the spa facilities and the gym were paying for guests at the hotel - I have never come across that before!!! Lots of hidden charges everywhere - dinner menu not inclusive of vat - and on top of that the heating didn't work and we had to call in the maintenance service.

The rooms were nice and clean and all the staff was very friendly. The hotel was close to the underground station and easy to get to and from. I can only recommend this hotel. That the railway goes right past the hotel. Actually I had read about this in the quest reviews and therefore specificly asked to have a room away from the railway but this we didn't get. However it was not a big problem and it will not prevent me from staying at the K West again.

The bed, spa area and the very friendly staff the upgrade of the room was not worth the money, sounds better than it turned out to be..

hotel and rooms are clean, but there is nothing special about it. Beds are slightly too soft.

I like the familiarity that you get with your express by holiday inn hotels. It's good to know that wherever you stay you will get a similar level of comfort and room layout. not in a great location for exploring locally

Very friendly and helpfull staff

With few exceptions the friendliness of the staff The small room sizes.

Clean room, friendly service from main hotel staff, breakfast room was pleasant. Hotel confirmed that we had been provided the wrong room and there was no spare, and made every effort to make our stay more comfortable. Booked a double room and ended up in a small twin, which was disappointing. Noisy room

Friendly welcome when I arrived. Good breakfast with no sense of being rushed. Hotel rooms are very small but the price wasn't very high either,

squeeky stairs

Nice welcome. Friendly, helpful staff. Excellent breakfast and service. Comfortable pillows. Comfortable bed. Friendly, easy-going atmosphere. Quiet and peaceful room - rare in London. Nearby easy free parking at the weekend in St. Peter's Square. Good location near tube and for driving into central London. Close to many shops and restaurants. No hairdryer. Shower took ages to get warm - thought it wasn't going to and had largely cold shower. tv control not working. 2 ceiling lights not working.Curtains didn't open or close and were stained. Dirty carpet on stairs. v little space in front of loo.