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Architecture and Services are Excellent. Food is great. Staff is A+. Elevators need a tune up. Bathrooms are slippery.
We loved the look of the place and everyone was so professional and friendly. We had a wonderful Christmas brunch and had fun going in the spa pool. We had a drink in the bar. I'd highly recommend it. It's just beautiful there.
Bar was nice Room was small and underwhelming consider g how much we paid.
God beliggenhed og rimelig pris
Badeværelset var ikke vel fungerende
Fandt frem til hotellet via internettet og fandt det som et tilbudspakke... levede op til at alle forventninger og mere. Bor der gerne igen.
Hotellet ligger lige overfor Kings Cross, og da vi skulle videre med tog ligger det perfekt. Nemt at komme til, bl.a. fra Heathrow. Venligt personale og rigtig gode værelser.
Værelset var dejligt stort, dejlig seng, stort badeværelse der var for få bøjler i skabet, blot 3 stk., et vindue der kan åbnes
Fleksibilitet og venlig hjælpsmhed.
Rigtig godt hotel til pengene. Lå meget centralt i forhold til tube og i gåafstand til Oxford Street ...Kan klart anbefales.Meget hjælpsomme i receptionen.
Hotellet havde en fin centralt beliggendhed. Der var en lille køleskab i rummet. Sengene blev redt og håndklæder skiftet hver dag. Tilfredsstillende udvalg af 'continental' morgenmad, der blev fyldt op hele tiden. Morgenmads-rummet kunne godt blive større, da mange gæster måtte stå i kø for at komme til de 4 borde der var! Vores værelse (familie værelse) skulle have haft spisebord og stole, men det var der ihvertfald ikke plads til, så burde det ikke være i beskrivelsen. Sengene kunne godt tåle at blive fornyet.
Hotellet ligger i fin afstand til undergrundssystemet, kun 5-8 min væk fra fx Covent garden, og i gåafstand til Campden marked (ca 20 min)
Jeg synes bedst om renheden på værelset. Morgenmaden var meget kedelig.
Location near train and tube station.English breakfast was excellent.Staff very friendly and helpful
Clean, friendly staff, great location. Go to the British Library!
This guest did not leave comments about this hotel.
location, new, clean, no phones to contact staff in room, only bath towels in room, had to ask for hand towels and there was no face towels.
This guest did not leave comments about this hotel.
Location. Helpful and friendly front desk.
Servicen var helt top, og god morgenmad. Det var et rigtig flot hotel og et dejligt værelse. Dog ikke så stort et badeværelse, men fint til os. Beliggenheden er rigtig god.. Kun 3-5min fra undergrundsbanen. Jeg vil helt klart bo her igen.
Vi synes det var rigtig dejligt. Det var en rimelig pris og samtidig var det rent og lækkert. Det æstetiske var også i fokus, hvilket sammen med renheden gjorde at det var et sted som man havde lyst til at opholde sig i.
super beliggenhed- meget tæt på undergrund med forbindelse til alt. Virkelig god morgenmad, meget venlig og hjælpsom personale. et rigtig godt valg i forhold til prisen.
Behageligt ophold i venlige og ordentlige omgivelser. Personalet er meget venligt, hvilket skaber en rigtig god atmosfære. God morgenbuffet.
godt hotel, god service
Vi havde et godt ophold. Hotellet ligger meget centralt (nemt at finde), god service, rent, ikke meget larm og god morgenbuffet. Godt hotel for pengene. Sengen var meget hård.
Perfekt for vores familie. Levede helt og fuldt op til vores forventninger. Kommer gerne igen.
Super god beliggenhed. På trods af at jeg fik værelse i kælderen var det rigtigt fint.
Der var styr på tingene, og det var et meget støjsvagt hotel. Nej
centralt beliggende værelset var lille og sengen ukomfortabel
god morgenmad noget gammelt skidt
Beliggenheden er god - badeværelset kunne være renere -
Værelset og gangen lugtede ubehageligt indelukket, som om der aldrig blev luftet ud.
Pæne og rene værelser. Hyggelig morgenmadsrestaurant med god morgenmad. Fin beliggenhed i forhold til undergrunden og øvrige tog. Tæt på gode shoppingmuligheder.
close to St Pancras International & conference venue (BMA); relaxing and lovely dining room; laid back bar street noise bedroom on ground floor (room 95)
The service from very friendly staff was excellent, room fittings comfortable and spacious. Room service and food excellent. Good breakfast. Hotel very convenient location. Room was on ground floor facing onto the hotel restaurant so no outside aspect. Made room feel very claustrophobic. Room was extremely hot and subsequently air conditioning needed to be on which was noisy.Resulted in poor sleep.
The bathroom. My room was far too hot and stuffy. I needed a good night's sleep in advance of a meeting the next day and I woke up every two hours because it was so hot. At one point it was 25.5 degrees C. I tried adjusting the air conditioning and at 2am called down to reception for help and they sent up a fan. The window would only open a crack and that let in all the traffic noise rather than cooled down the room. The coolest it got was 23.5 degrees C. I was very disappointed as I'd expected a comfortable environment.
Nothing We were informed on check in that we had been "upgraded". We were put into a smoking room, even though our booking stipulated a non smoking room. The reason we booked the hotel was to have a good nights sleep after a long flight. We did get any sleep as we could hardly sleep frojm tghe smell of smoke in the room. It was a complete waste of money.
Our room was quiet and we had free bottles of water. 1.Bath was dangerous - no handle to get in and out by. 2.My friend was adressed as a man when going in for dinner on Sat night. On telling the young lady member of staff her error (my friend was actually a woman)she just giggled. We decided not to complain on this occasion.
Clean hotel, fresh smelling, lovely balcony Very small room, not particularly good value for money, other similar hotels in area priced lower
the staff was very helpful in providing assistance and directions for getting around the city and getting transportation set up for our convenience the furnace made a loud noise when it was coming on and made it difficult to get a good night sleep
staff pleasant bedroom tiny, far too cramped for 2 people & didn't have fridge & safe as advertised on web site, hair dryer not working
Not enough TV chanels, Noisy room from street, very expensive internet
Desværre var der en lugt af gammel sod som vi ikke kunne forstå hvor kom fra, ...
Fint lille hotel som ligger super godt tæt på Kings Cross og Eurostar. Der er tre stop med metro til stort set alt i London. Fin lille morgenmads sal, hvor der serveres ok morgenmad. Pænt og rent og venlig betjening. Stille og rolig gade kun 5 minutter fra metroen. Værelserne er MEGET små. Havde tre sengs værelse og disse værelser er større og mere komfortable. De små må være meget små. Ikke et hotel for gangbesværede. Der er ingen elevator og kun meget lille trappe, så der er langt til 3 sal med kufferter. Men ellers et meget fint lille hotel.
Hotellets beliggenhed, personalets hjælpsomhed og hotellets renlighed
Virkelig central placering, rent og pænt, venligt personale. Det absolut mindste hotelværelse jeg nogensinde har opholdt mig på, og man skal ikke være ret stor for ikke at kunne være i brusenichen.
Pænt værelse, fin morgenmad, super beliggenhed lige overfor Kings Cross - St. Pancras, dog uden støj fra vej eller tog.
The fantastic customer care by Antonio (manager) and his staff and the fabulous designer atmosphere and art in the hotel.I was on a week's vacation with friends who were staying nearby and wanted to stay somewhere a bit "different" and quirky. Rough Luxe definitely fitted the bill! The bed was extremely comfortable with lovely bedlinen and there was a ready supply of handmade bath products which smelled delicious.The breakfasts are excellent and the soda bread and other produce are freshly delivered every morning. Antonio and Leo are a mine of information and delighted to advise guests on whatever they need to know, providing maps/ names of restaurants, galleries, exhibitions, routes etc. Nothing is too much trouble. I was loathe to leave! Absolutely nothing - it was exactly as described on the website. It is worth noting the building is Grade B listed and the space for hanging clothes is limited. Carry a few extra coathangers!
excellent very personal customer service in an incomparable atmosphere with super location and special concept
The hole package. Beginning with the (warm welcoming and lovely) manager over the (beautiful designed and clean) rooms and ending up with the (homemade, healthy and with love prepaired) breakfast. Our best stay ever - in a city hotel. Absolutely nothing
Excellent bedding and bathroom in a hotel that's a bit different from all the chains. Leo the manager was professional and thoughtful. Breakfast was wonderful. The location is a bit noisy at night.
the quirky interiors are delightful and the staff very cool and accommodating.
cool design, great breakfast, friendly service very small room, road noise, no mirror. No hanging space beyond the one coathanger. no hair conditioner.
The hotel is right across from King's Cross train and tube station, so it was a 20-30 minute or less tube ride to all of the sights. Buses were right outside too. The front desk was friendly and helpful. The room was clean and spacious. There are places closeby to eat, even late at night (5 guys is across the road along with some Indian restaurants). There was a huge variety in the guests staying there, from middle aged couples, so seniors to young families. It seemed like I was the only solo traveler there at that time. There was a dank smell in my room that I couldn't get rid of. I don't recommend it for folks with mobility problems because there are steps everywhere. It it on a busy street so if you need silence to sleep this isn't the place. I live in New York City so it didn't bother me, but I could see how it may bother others.
New bathroom was nice. I sorted the rain shower out as it was spraying everywhere, but with a quick wipe of the nozzles, perfection. Shouldn't be the guest's job though should it?! No electricity at night. Now this may have been due to a power cut, which I don't blame the hotel for, but I walked through the darkness past two people at reception who didn't even tell me - oh, by the way, the electrics are out. Would have thought it was a common courtesy. Also, the noise from upstairs was like a marching band, and could hear the talking and general noise from room across hallway, so soundproofing non-existent. It is also over the tube lines, so can hear them tumbling every few minutes.