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Dejligt centralt beliggende og godt indrettet både rum og bad.Rent og pænt men meget støj fra børn og rejsende , kan finde på og genbestille Støj fra børe og børn
Der var ikke booket værelser til os da vi ankom. Derfor fik vi værelser på 4 forskellige etager og en fik et handikapværelse. Desuden tog det over en time at tjekke ind. Jeg havde bestilt vækning til os alle fredag morgen og det glemte hotellet. Hvilket resulterede i, at vi kom for sent til et vigtigt møde og måtte bruge unødvendig mange penge på taxa. De forsøgte at rette op på det, ved at give nogle af værelserne gratis morgenmad.
Den hurtige roomservice og den virkelig dejlige seng. At morgenmaden ikke var inkl. i den høje værelses pris.
International atmosfære, hvor mennesker med forskellig baggrund og social status var til stede. Behagelig og hjælpsom personale. Prisen for morgenmad var høj.
excellent staff, and service. The chino latino restaurant is very good, the chef deserves the honor.
From the moment you walk through the door you are treated like royalty - my only disappointment was that I was only staying the one night - suites superb, staff warm, friendly and very helpful - unlike the obnoxious staff that I have encountered at other 5 star hotels Nothing - everything fantastic
The hotel is very good, and worthed for the amout of money
Upgraded to larger room - very comfortable room Remote from tube and difficult to get taxi
Partial view of the river room was given when we expected a blocked view one due to the special rate booked which made us quite happy. Some items were missing like pan and cutting knive when we arrived but was quickly replaced when we asked from the housekeeping. tv in the living room was not working but was quickly repaired. The hotel was very gracious with welcome basket of cereals, mineral waters, chocolate bar, and jam. Two bottles of free mineral water everyday. Beds were made every night with chocolate given. Free wi-fi internet in the room as well as in all areas in the hotel and free access for computer use in business center were very convenient. Vauxhall underground station could be reched within 5- 10 min. We were very satisfied
We were upgraded to a 2 bedroom suite with a river view- fantastic! It was quite far from the tube
I did like the complimentary promotional products. I changed the room when I checked in So that my nephews would have a seperate room. The room (450) had cigerette burns in the carpet and smelt of smoke especially the curtains- I am not a smoker.
This was an amazing modern hotel that I had a really good young vibe but also took really good care of my husband and I and her 16-month-old child. They be provided a travel cot with a goose down blanket and the staff was very pleasant with him especially in the restaurant/lounge. Service was excellent the only downfall was it took the kitchen longer than normal to get food out in the restaurant.
very nice hotel , the staff are all wonderful and helpful. very close to the eye of London, the nearest tube ( vauxhaull) is five minutes walk, the bus stop is at the hotel entrance.all and all this hotel is a five star with good value for your money.
Staff were very helpful and friendly. When my husband left his mobile in the taxi, they arranged to have it returned in about 2 hours. On request, they also gave us a view of Westminster and changed our original room. The room cleaning and servicing was a little erratic. Sometimes different things were not replaced, such as dishwashing tablets, but as soon as housekeeping was contacted, missing items were brought to the room straight away.
I loved the room and the facilities, the food and service was excellent and I would stay at the hotel again. The staff especially were very friendly and helpful.
The location, comfort and ambience were second to none. The restaurant and bar staff do not appear to be trained at all - service was extremely poor and not in keeping wwith a 5 star hotel
Staff was polite, restaurant staff excellent, the room was confortable and quiet. The room given on the first night was not corresponding to the family room booked on your site. Booking com was blaimed by the Hotel for this situation. We were moved to a more appropriate room for the next night. Checking at the reception is a slow process and a lot of time was lost in sorting out the confusion about the room
The staff was great. Rooms were spacious. Luxurious. Location was amazing. I loved it.
close to all the things London has to offer spa pool and surrounds should be renovated
comfortable beds. big spacious rooms. clean bathroom. newly decorated. noisy heater/air con. why can't there just be radiators?
I loved the location of the hotel!! We didn't realize that our view would be Big Ben, House of Parliment, Westminster Abbey and the London Eye. We were central to many of the attractions which made planning convienent (we only had to walk 5 mins for all of the above attractions and 10 mins for Buckingham Palace). We were also within walking distance to the tube, which was also easy to use:) I also loved the Concierge and Reception. They were all knowledgeable and helpful in assistancing us if needed. I was disappointed that the Spa and pool were not up to Marriot standards. I have stayed at several and when there was 'down time' I could count on being able to entertain the children in the pool area. The pool was small and the children were constantly in the way of those doing laps. Also, I did not see the whirlpool, even though it was listed as having one. Finally, the breakfast was great but expensive (20 pounds) considering that just around the corner in the same building, another hotel had the same breakfast for 7 pounds.
Helpfull stuff, good location, nice views, proximity to Westminster Abbey, Big Ben and London Eye, comfortable beds. The hotel is very tired and old fashioned, a little gloomy, small rooms, endless corridors, we had to walk to our room from the elevator like 400 meters.
It was very peacefull great place to relax no
All the staff were extremely polite and helpful. The room was generous in size, certainly for London.
Super hotel. Very pleasant staff. Like an oase in middel of busy city. Would like frigde in family rooms. Relaxed atmosphere. Helpful. Beautiful hotel, boys think it is oldfashioned, but I find that charming.
central beliggenhed, venligt personale god tilgængelighed vi havde en kørestolsbruger med. super udsigt fra et dejligt værelse, hvor badeværelset var indrettet til handicappede. super lækker morgenmad. vi spiste en aften på restauranten i hotellet og servicen var dårlig og maden var ikke de mange penge værd. hotel pengene børnene havde fået var der uenighed blant personalet om kunne bruges....alt ialt en dårlig oplevelse.
selv om jeg havde booket over hjemmesiden booking.com kunne de ikke finde min reservation da jeg nåede frem til hotellet. Aftensmaden i resturanten var ikke pengene værd
Super lokation og dejligt med restaurant/bar på hotellet. Nej
Min oplevelse var absolut positiv. Det ligger dejligt centralt og har et yderste venligt og service minded personale. Kan varmt anbefales. Det er ikke en god ide at blive henvist til morgenmad på 1. sal. Der er ikke samme muligheder som der er ved kokken. bla. æg og deslige.
Et dejligt rent hotel, meget høj standard, centralt beliggende. Vi blev "upgraded", hvilket var en ekstra gevinst. Nej
Værelse helt fint. Morgenmad god og effektiv. Lidt for enhver smag.
Deres morgenmads buffet, beliggenheden - meget centralt og god service 1) vores værelses beliggenhed 2) der var ikke umiddelbart nogle trapper til gæsterne så al færdsel foregik i elevator, hvilket gjorde at der var ventetid på at komme op og ned på bestemte tidpunkter af dagen 3) hotellet virkede ikke gearet til at være fuldt booket
Rigtig god seng og godt badeværelse Prisen blev 10 pounds mere end aftalt hjemmefra ved min booking
Relaxing lobby area, good location, no issues
Great breakfast! Clean and comfortable rooms
Profesional staff and Good value for money, good location Relatively small rooms as for US traveler, need to book on line to get the best price, even as HHonor member
Tæt på transport til centrum El-kogekedel på værelserne, en stol at sidde i
Hotellet var enkelt og rent og ikke luksiøst. Det levede helt op til vores forventninger, da vi bare skulle bruge værelset til at sove i. Der var meget larm fra gaden, samt lastbiler der afleverede varer kl. 6 hos naboen McDonald.
Personalet var meget hjælpsomme. Det var fint til vores brug, hvor vi kun opholdt os der når vi skulle sove. Nemt mht transport, hvor bus nr. 77/87 kører 24 timer næsten fra hoveddøren og i løbet af 10 min. er du på Vauxhall Tube Station. Fint værelse og pænt rentgjort hver anden dag. Kan absolut anbefales til et par der skal ud og opleve London og har brug for et godt sted at overnatte. Det ligger et stykke uden for midten af London, men ikke noget der gør så meget da busserne kører konstant til undergrundsstationen.
Det var rent efter forholdende, småt men fint nok i forhold til pris. Det lå dog ikke tæt på en underground, men bus. Ligger ok i forhold til Victoria St hvis man lander i gatwick. Området er ikke så spændende.
Helt ok til prisen. Yderst rent og lå godt i forhold til mine behov. Lidt støj fra omkringliggende små-virksomheder, men ikke være end det kunne klare med et par ørepropper.
Fremragende til prisen, paent rent, glimrende morgen buffet, ingen stoej. Ingen problemer med at forlaenge opholdet pga flyaflysning under vulkanskyen. Nej.
Belligenheden passede fint i forhold til det som vi ønskede. Personalet, som er meget internationalt, var venligt og imødekommende. Jeg har svaret ja til ,at gæsternes vurdering afspejler vores eget ophold, fordi vurderingerne er mest positive, men forståeligt meget modsatrettet. Opholdet overordnet ok, men mest pga. beliggenheden tæt på vor familie. Ved bestillingen bad vi om et stille værrelse, det lykkedes ikke at få, da vi bare fik det, som først var ledigt. Belligenheden ved et vejkryds tæt på en udrykningsstation, krævede at vinduet var lukket om natten! Sengen var meget blød og knirkende, så ikke noget for folk med svag eller dårlig ryg. Om hotellet har flere senge typer ved vi ikke, og vi spurgte ikke.
Hotellet havde, hvad vi skulle bruge og vi fik en fin og venlig betjening både i receptionen og i restauranten. Hotellet lå godt i forhold til det, vi havde behov for, og der var dejlig stille om natten. Vi benyttede trappeopgangen istedet for elevatoren. Der var meget beskidt, så en trappevask havde klædt hotellet godt. Ellers var der rent og pænt.
Beiggenheden + sevice nej
Rigtigt godt til prisen værelsene / sengene var rigtig gode Morgen maden var i orden bestemt ikke overdådig men vi blev mætte, Personalet flinke og venlige. Men lokalet morgenmaden blev idtaget i var alt for lille og det var ærgeligt at der kun kunne sidde to ved hvert bord når vi nu var 4, Men alt ialt var det en meget posetiv oplevelse som vi varmt anbefaler. Hotellet ligger godt med nem adgang til undergrunden og ikke mindst busserne Ryd op uden foran et nyt indgangsparti og sæt underetagen i stand det ser noget hjemmelavet ud og lever slet ikke op til resten af hotellet der er helt i orden
Ok service, god beliggenhed Bord samt stole på værelserne
la ubicacion, la amabilida y el chocolate caliente de la maquina 1 libra muy pequenos los cuartos,
Staff was very, very friendly and gave details on how to work the lights inside the room, which I was sure to be confused about (because you need to insert your key card to use the lights). They also gave me an extra towel when they saw that two of us were checking in. I appreciate how observant they were. Not only was there no shampoo in the bathroom, but the previous guest's used shower gel was still inside the room, with what looked like dried blood or possibly lipstick smeared on the outside. It looks like the staff didn't clean the room thoroughly which made me paranoid the whole time. The room was insanely small. The outer wall of the pseudo-bathroom came right up to the bed.
Everything was very clean, which is very important for the people who shared the bathroom with other guests. I really liked the shower! The girl at the reception was really helpful on the phone when we had trouble finding the place. She was also very nice to give us some advice on where to have a good pizza! It was a bit hard to find. And the Clapham Common underground station is a good 13 minutes walk far! Which is very tiring if you have big and heavy luggage with you and you don't really know where to go. Also I wasn't aware of the bus service available. I could hear every step taken by the guests in the above room and the tv was way too high on the wall, I could barely hear it. Tea making facilities would be nice in the room.
The environment was neat and the hotel is close to a bus stop. The double room was too small to be so-called. Facilities for writing like good table and chairs were not availble. Receiving guests was difficult as furniture was not provided for this.
everything all right,good staff,clean room..
Quite pricy (£35) for a small room with shared bathroom and no breakfast or kitchen facilities
The hotel was very clean,close to the underground and there where many bus stations close by.Really helpfull stuff.Many pubs and places to eat close by!great value for money. There wasnt any stairs and not all rooms have private bathrooms.
Location near railway station and other public transport Hard to find staff to talk to
Very nice hotel, well cared for, and simple with no frills. Exactly what I wanted and at a good price for London. None apart from the short commute and initial finding the place. The price and nice room made up for it for a budget, low maintenence traveler.