beliggenhed og velfungerenhed. De "gamle" værelser trænger til istandsættelse
Central beliggenhed Værelset lille og meget mørkt. Internet burde være gratis alle døgnets timer.
Meget hjælpsomt hotelpersonale, meget centralt placeret hotel man skulle betale for at have sine kufferter stående sidste dag indtil afrejse
Fantastisk beliggenhed i forhold til de aktiviteter vi havde planlagt hjemmefra. Vi har tidlligere boet på hotellet. Dejligt at værelserne er blevet renoveret. Lidt uheldigt, at der ikke er mulighed for at åbne vinduerne for at lufte ud for eksempel om morgenen, efter 2 personer har været i bad.
et livligt sted med rummelig værelse den traditionelle engelske morgenmad var ikke noget særligt og det var dyrt. vores værelse manglede lut.
Hyggligt moderne hotel med god beliggenhed. Venligt og kompetent personale.
Det er god beliggenhed. Skal man over for at shoppe er det tæt på Oxford street og man kommer hurtig rundt. Ja deres betjening til morgenmad er langt fra den service hottellet udstråler.
Dejligt hotel med fin service. Vi fik dog et værelse ud til en baggård, hvilket ikke gør så meget, når man er på forretning i London, men spørg efter et værelse med udsigt til Hyde Park. Værelserne er ikke så store, men lækre og moderne. Personligt er jeg nok mere til et hotel med beliggenhed i West-End (nær teatrene) men som udgangspunkt for shopping i Oxford street og Regent street etc. er beliggenheden god lige ved Marble Arch - og med mulighed for en løbetur i Hyde Park.
Dejligt veludstyret værelse smagfuldt indrettet. Personalet var virkelig veloplagt, næsten lige før det blev lidt for meget, men sådan kan nogle nok lide det. Men et dejligt ophold, vi kunne helt klart finde på at komme igen.
Super beliggenhed. God morgenmad. Lækker indretning Der manglede efter min mening conditioner på badeværelset. Det må kunne forventes af 5 stjernet hotel. Vi havde også en fejlagtigt brand alarm midt på natten hvor receptionen ikke tog telefonen. Det er ikke ok.
Vi havde en fantastisk weekend. Gåafstand til mange gode butikker, restauranter, sightseeing og tube. Vil absolut benytte hotellet igen.
Restauranten var middelmådig. Både udvalget ved morgenserveringen samt et besøg til aftenmad gav et dårligt indtryk
Dejlige store værelser. Lækkert badeværelse. Dejlig morgenmad.God beliggenhed med gåafstand til mange seværdigheder.
God central beliggenhed men samtidig ro. Den generelle bygningstilstand er meget god og flotte nyistandsatte værelser.
Centralt beliggende, rolige omgivelser, fortrinligt personale, kvalitet... morgenmaden kunne godt variere lidt mere, når man tilbringer 6 dage. Kommer gerne igen At 10% af morgenmaden varierer fra dag til dag. Lidt andet frugt, en ekstra ret, lidt andet brød... små ting, som vækker nysgerrigheden
Professionelt personale, god service, flotte og rummelige værelser, god beliggenhed
Særdels fremragende nej
Hotellets centrale beliggenhed ved Victoria Station, gjorde det nemt at komme til og fra lufthavn og desuden gode forbindelser med off. transport rundt i London. Det var uhensigtsmæssigt, at værelse ikke lå i samme bygning som reception og morgenmadsrestauranten. Dette blev der ikke specifikt, eller tydeligt, gjort opmærksom på ved reservationen.
hotellet var så venligt, at give os en ekstra seng nej
Det venlige personale og den gode beliggenhed Bedre kaffe
Fint hotel med central og rolig beliggenhed 5 min fra Victoria Station. Fint lyst og nyrenoveret værelse. Fint lille nyrenoveret badeværelse. Venlig personale Det tager 5 min at få varmt vand i bruseren
Vi var meget skuffet over hotellet, det levede ikke op til de lovende ord som de havde beskrevet sig selv med. Der er ingen elevator, så du skal selv bære al din bagage op på 5 sal. Det er dele bad som bliver gjort rent en gang om dagen, så ofte ligger der sorte hår over det hele. Vinduet er lille og kan ikke åbnes helt op, og der er ikke aircondition på værelset. Sengen er ikke en dobbeltseng men en halvanden mands seng, så det kan være svært at undgå at falde ud om natten. Derudover var der nogen som havde hakket sig ind hos hotellet, og lod som om det var dem og spurgte efter de korrekte kortoplysninger. Først to uger efter skriver hotellet og oplyser om at de tidligere har haft problemer med det, det skal der informeres om med det samme.,
Vi ankom sent, og da vores safe ikke virkede, tilbød man os et andet værelse. Dette blev så først fra næste dag, hvor vi fik en suite. I forhold til det vi havde betalt, var det virkelig en service. Hotellet er lidt "slidt", men ellers fungerede alt til vores fulde tilfredshed.
Location, Quit area , close proximity to every thing No facilities , and you need to go for the Carlton tower for the Gym and busniess center
Great staff , nice room after upgrade, although strange that the windows couldnt be openend... No 5 star, more 3+, all the facilities the state to have are in there yes 5 star sister hotel 1 block further down the street the Jumeirah carlton... hotel.. that might be 5 star, but there littke sister is not.. good room, but no facilities, and only after an upgrade ( excecutive) we had a real suite ( forget the junior...). but all in all a good hotel. nothing fancy though ( in the star and facilitie sector...)
great location, rooms are nicely designed and modern, staff is helpful limited breakfast, staff misinformed us about the services invcluded in our fee
location, rooms discretionary service charge added to bill, a guest has to ask for it to be removed rather than being asked before its included,
The location of the hotel is quite good, with good access to public transport and Knightsbridge shopping areas. The room I got was a handicapped room with bigger than usual bathroom (I assume). However, the open shower didnt drain and the whole bathroom was flooded within 30 seconds of turning on the shower. The toilet flushed for 3 hours with repairmen coming in at 5 in the morning to fix it. No compensation was offered, which for a 5 star hotel is not adequate.
Exceptional service and quality of the hotel. Very good location. Rates are quite high but it was 50% off through booking.com.
Size of hotel and very convenientto tube etc.
staff and location in particular slow service in bar / restaurant area
i liked the location, and its a samller hotel quick to get in and out i got a better rate on sunday night ..but all hotels have better sunday rates...i certainly wouldn't pay 4 or 5 hundred GBP to stay there....it simply is not worth it This is not a true 5 star hotel..more like a 4 it lacks the little extra's, i hate paying 20GBP for internet..that's a big turn off for me and probably why i won't stay again...small room but the rate reflected it...and i was alone but a little small for 2 people
location and a balcony in town the rates were misleading as they didn't reflect the true cost
Location and service was good Problem with the room it was very small, offered improved room after two days
My daughter and I were greeted like we were royalty. Everybody is friendly, efficient and professional. The Ritz is gorgeous and always clean. The servers are very proper and the food was fabulous. I would highly recommend The Ritz, because you will certainly not be disappointed.
Everything Being in a smoking floor
Price, location, new, modern, full breakfast, gym and pool access, college campus environment
great value for downtown London. Clean, safe, easily accessible. Staff was very helpful and accomodating. Room was small. Wi-fi expensive.
Location and price. It was spare but who goes to London to stay on their room. Waiting to check right at 2 pm and not a moment before.
Super beliggenhed, meget serviceorienteret personale, specielt conciergen var utroligt hjælpsom
Beliggenheden var fin. Værelset var for elendigt - ikke lige frem 5* standard.
Meget venlig og kompetent medarbejderstab. Meget fin rengøringsstandard. Værelser gode men måske lidt små. Gode senge og møbler i det hele taget. Udmærket restaurant og bar. God morgenmad.
Prima beliggenhed For dårlige senge
Helt fantastisk service, og en unik beliggenhed. Badeværelset savner et "frugt aftræk" der var damp i værelset en time efter man havde taget bad.
very luxurious hotel in a good location of London. definately would go back to the hotel at my next visit. not much..
Spectacular in every way Not being able to stay longer
What's not to like! Everything was outstanding! The hotel staff couldn't be more friendly, anything you needed they got it for you! Just wish it wasn't so pricey otherwise we would go more often!
The Savoy stay was one of the most exceptional stays that I have had -- extraordinary from the moment the taxi door opened. I needed a rest and wanted to visit London, and the Savoy was worth every penny. Location is perfect. Food and service were outstanding -- didn't feel the need to leave for an outside restaurant. Breakfast, high tea and dinners were delicious. High Tea was conceivably the best I have every experienced. Room was like a cocoon, and their baths are legendary. Will be back soon for another break. I was disappointed that the spa and pool were closed for renovation.
despite being over motor court, room was very quiet, everything was well designed, staff was extremely helpful, bathroom was tremendous, restaurant was great. Very little (if anything) to actually complain about. Top-notch. gym facilities were modest as was pool, but not a terribly big deal as most hotel gyms have a limited offer.
A very friendly hotel
Its position It is not true that airconditioning system is controlled from the room. Actutally the system is not strong enough when there is a very warm climate in uk.
Hotel design and great customer service as standard Bathroom toiletories are not to my taste
There are many things that i loved. Amongst it all the location is outstanding. The staff is a ++ The beds are so comfortable Its is just a bliss from a to z It is a bit expensive and my room was more of a regular room than a superior room
Staff very good,great location and good value for money.
We had a lovely week-end stay at the Sofitel London st James.The location is great, staff all very friendly .We had a really nice room and the bed was so comfortable.
Great location to National Gallery, Piccadilly Square, Trafalgar Square, Buckingham Palace and gardens. Contemporary style, very comfy bed, staff polite and helpful. Free "slow" internet in the room-it was fast enough! Rain shower head. The shower was a bit small so the splashing water would sometimes puddle on the floor. No other complaints!
Quality modern room with a great rain shower. The beds were luxurious. Light switch was confusing. Need separate switch for the bathroom.
The staff were very accomodating. The rooms were spacious and well appointed. n/a
excellent hotel, fantastic location, all staff and services very professional!
Perfect location for New Year, everything in walking distance, close to Trafalgar Square, easy access to Embankment for fireworks and New Year day parade passed front door...not to mention the hotel festivities, plenty going on in a stylish, refined way. We were only there 24 hours but thanks to location, facilities, easy relaxed feel of the hotel it was the ideal intensive enjoyment hoped for.
The staff were friendly and welcoming. I left my luggage in storage and everyone was very friendly.
The location was in the middle of it all. If you want to go to Harrods you can walk one way, if you want to go to Pickadilly a few blocks the other way, if you want to get on a tour bus walk across the street... This hotel is in the center of what you will want to do. The doorman remembered by name and more importantly my 13 year old son's name everyday! Great hotel I will stay there every time I am in London.
I like the place and view. no
Convinient location Reception overcrowded & slow to attend
There was nothing to dislike about this hotel. The facilities were absolutely fabulous. The Theo Randell Restaurant was first class - the food was out of this world. The staff at the hotel could not do enough for you and were very friendly and made you feel very welcome. I would highly recommend this hotel. Nothing at all - I will certainly be going back there and have recommend the same to my friends.
Location, quality, well trained and passionate staff, this is a first class hotel For 5 star the room was not as large as I would expect, although a very good size, building work across from our window was a shame
the service is so great......
Overnight stay to see start of London to Brighton Vintage Car Rally (about a 10 min stroll to Hyde Park), so was not in the hotel long enough to fully appreciate it. TV has sports channels (Sky, ESPN). Shower-head was fixed to the wall, as opposed to hand-held.
(1) Hotel & doorman were kind enough to store our luggages before checking in (coz we landed london, then liverpool and newcastle before heading back to london). And most wonderful was that the doorman was able to remember us when we got back. (2)After we checked in, luggages were beign delivered to room real quick. (1) Water supply in shower is weak, it's a difficulty for female with long hairs to wash their hair. With inter-continental, that's not something I expected (2) the sensor system of their mini-bar is stupid, what if I picked item up, looked them through and decided not to consume them... Need to check bill, not efficient
it has a very nice bar and the staff are very friendly yes, the smoking rooms i did not like
Nice location. Good breakfast/
Helpful staff and good facilities central location near an excellent selection of restaurants Rooms far too small for the price,I booked a luxury room but it was smaller than any room I have stayed in before in London