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Hotel amenities were nice (not great, nor extravagant) but an incredibly friendly and accommodating staff and a very convenient location for the many of the major attractions
I was removed from my table to another table when I was having breakfast, without any reason. embarrassing.
Staff was amazing! So helpful! Location was just ok.
Really nice hotel. Good breakfast that was included. Large room (for London). Very nice bed and linens. Great helpful staff.
Beautiful hotel; excellent service; great breakfast; nice gym; 2 min walk to St. James's Park tube station
Convenient location - 8 mins walk to Westminster Abbey / Big Ben, 12 mins to Trafalgar Square, 15 mins to Buckingham Palace. Overall comfortable facility, very well appointed. Quality and variety of breakfast buffet options was excellent. Staff service was exceptional! Soft mattresses end up with low spots, which is tough for people that require more back support. Bed in my room had such low spots on both sides. Narrow bath tub was a bit slippery to stand in, step out of without a convenient grab handle for balance.
We loved the hotel. Our only "but" was the size of our room; it was a superb room in every way but size. I found out later that this is their standard room; we could, however, upgrade to any of an assortment of bigger rooms or suites for a fee. Since there were none available, we didn't get to check these out. Our rate included breakfast which was splendid, with a large variety of both cold and hot items. We highly recommend it. We will definitely return to St. Ermin's on our next trip to London.
We were treated very well by all of the staff. The concierge, Juan, was extremely helpful and thorough. We tried high tea for the first time and it was terrific. Well worth the price. We would love to stay at St Ermin's again when we return to London. The internet worked for my husband and my daughter, but not for me. I believe it may have been an issue with my phone, though
Utroligt flinke medarbejdere, god service, god mad, perfekt beliggenhed. Fjern pletter fra gulvene i værelserne, sæt disse engangshjemmesko fra,, det ville være lækkert, sæt Øl og sodavand frem til de gæster der ankommer meget sent.
V har fået anbefalet hotellet, og det lever fuldt ud op til vores forventninger. Den tilhørende pub i stuen kan anbefales, ikke mindst maden som er rigtig god og til en rimelig pris. Det er ikke sidste gang vi bor på der !!
Maden og øl I pubben var rigtig godt. Meget venligt og hjælpsomt personale, og rent overalt. Perfekt beliggenhed, med gåafstand til stort set alt. Super lækkert hotel... Sengen var alt for hård, og dynen alt for tung!!!
meget tæt på undergrunden.ingen larm,rolig kvarter.hyglig bar med god mad.venlig og hjælpsom personale.tæt på mange seværdigheder i gå afstand.god service.pænt og rent. sengen var meget hård,en blød topmadras vil hjælpe.
Et særdeles vellykket ophold med god service, betjening og stor hjælpsomhed .