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Fin service samt et bad i en dejlig pool efter en dag i storbyen.
Luksus og centralt beliggende.
Dejligt med swimmingpool så man både kunne få en dukkert om morgenen og når man havde gået rundt i London hele dagen
Friendly, polite and helpful staff, clean facility. Good location. Noisy room location above delivery dock,construction noise one night until 11 pm. Extremely poor acoustics in restaurant (am acoustic specialist in N. America) very hard surfaces,floor,walls,ceiling and other multiple reflective surfaces make for most unpleasant experience resulting in avoiding restaurant second time.
The hotel is very well located, close to tube stations. the room is small and facilities require renewing. some broken (faucet, door handle etc.). price is very high and is not a decent return for the money
Room was clean and right next to the Russell square underground entrance. Room was small, wifi wasn't free and the room smelled, but in their defense we didn't ask to change rooms. Kind of pricy for a holiday inn.
Excellent location Staff did not understand a small glass of wine and kept serving and charging for medium glasses
The hotel provides a consistent level of frienliness, efficiency and comfort. it is well placed for shopping , sisgt seeing and business (city of London banks etc).
it was coveniently situated for Radisson Edwardian Hotel, which is where we needed to be that evening poor service in the bar, exorbitant charges for drinking water, spartan room and bathrom, noise in the morning from street and plumbing
Great room and food None
Easy access of subway, restaurants&pubs and shopping center No fridge in the rooms so no possibility of drinking cold beverage
The security arrangements were good - eg lift doesn't work to go to upper floors unless bedroom key card is inserted. The breakfast was excellent. The staff were friendly and helpful. I thought the bedrooms were rather small for a 4-star London hotel
Hassle free check in and out. Very convenient to where I was working in Gordon Square, Bloomsbury and blessed by a 24 hour car park adjacent to the hotel itself and with shops very close. The room was without half of its secondary glazing which meant that it was particularly noisy due to the proximity of nearby pubs late at night into early morning. Reception acknowledged this aspect on departure but failed to offer an explanation for the absence of part of the system.
Proximity to underground and centre of London .yet quiet. This was a shopping trip so convenient for Oxford St and Marrlebone Road. Considering how small the room was, it was quiote well equipped. Double bed was so small. Asked if there was a room with larger bed, but told they were all the same size. Hotel was full so no option to change to two singles. Not good for anyone over 5ft 10 inches.
Personalet var meget hjælpsomt. skønt lille værelse og meget rent. Nej
Beliggenhed og at der var elevator Hotellet var under ombygning. Morgenmaden var dyr
Beliggenheden helt perfekt Der mangler et bord på værelset - rengøringen af klimaanlægget - filtret var lukket af møg, og så burde udblæsningen over sengen blændes af (det er ret nemt - spørg din a/c mand).
placering af hotellet Det meste af hotel under ombygning Estrem meget larm fra håndværkere.
At der var roligt - man hørte intet til støj fra gaden. Det tog 10 min at få varmt vand i hanerne - meget upraktisk og ikke videre miljøvenligt at vandet skulle løbe så længe. Desuden var sengen for kort til både min mand og jeg. Vi er vant til det med min mand der er 195 cm, men jeg er trods alt kun 170 cm.
Jeg fik sikkert det mindste enkeltværelse, der fandtes på hotellet (men man skulle jo også bare sove). Større safetybox, for hvis man lægger en laptop ind, skal man lægge et vist tryk på døren for tlukke og den vil ikke åbne igen. Måtte have hjælp fra 2 stk. personale, før det lukkedes at få laptoppen ud igen.
Venligt personale. Droppe små enkeltværelser.
Beliggenheden var i top. Venligt personale. Baren var under al kretik, har aldrig før fået så dårlig en drink og ligegyldig servering.Vi havde bestilt et deluxe værelse. Værelset som vi fik var på størelse med en skoæske. Det kunne de godt have gjort bedre.
Beliggenheden, rent At man skulle betale for internet adgang på et hotel af denne standard syntes jeg var lidt til grin
Rent hotel og behjælpelig personale. God beliggenhed med adgang til eks. restauranter, café, købmand, undergrundsbane, mm. Udmærket no-nonsense hotel til både forretningsrejse, weekendophold. Lidt for smal/kort seng.
Hotellets placering Hotel under renovering.Badeværelse for lille, for lidt afsætningsplads i badeværelse.
Jeg fik et bedre, større og lysere værelse, da jeg bad om det til samme pris. Rent og pænt. Dejlig bydel med mange gode spisesteder. God beliggenhed. Morgenmaden var for engelsk - fed og af dårlig kvalitet. Synes prisen er for høj I forhold til, hvad man kan få værelser til andre steder. Manglede et fitness-rum.
Personalet var meget serviceminded. Trappen var blokeret pga. ombygning. Elevatoren fungerede ikke altid helt OK.
God engelsk morgenmad, fint personale. Ro om natten og god airkondition. Dobbeltsengen. Vant til at have min egen. Mulighed med valg af værelse med enkeltsenge ville være en forbedring.
We were very fortunate to be upgraded to a suite, we also found the staff to be very helpful. No
location, style, nice staff, fast check in and out, near beautiful garden, clean, room has tea maker, close to british musem. AC was down for all my stay (5 nights and then 3 nights) and each time I report problem they say they are going to check then I knew its all the hotel and it was really hot. short bed (my legs out of the bed even i am 175 cm), small bed, rooms in floors other then ground are leveled by at least 10 degrees (my head was down and my leg was up) that made bad stay. I changed to ground floor and room was very small. no refregrater (I couldn't have cold water) expensive breakfast 17.25 pound each with few choices. they good thing they provided fan.
Super cozy hotel and cenral located
The staff were very attentive and helpful and the room was very well planned and spacious for such a central location.
Staff, courteous, friendly and efficient. Would like fresh drinking water in room.
The staff at the hotel are very helpful and communicate well if there are any problems. We would have preferred to have breakfast at the hotel but the very high prices meant it was poor value for money.
Staff were excellent, called the day before to inform them my daughters sixth birthday and to ask if there was anything that could be done, they were great and purchased a cake. When we checked in they then upgraded us to a suite at no extra charge and proceeded to show us to our room. We walked in and they had a birthday candle on the cake lit. My girl was excstatic, overall one if the best and friendliest hotels I have stayed In. Will certainly stay again.
Location, room size, cleanliness, bathroom Lower price would be good ;)
Nice room, great location Expensive food, not much of a bar in the hotel but the surrounding area has excellent bars and cafes so it's not a big problem
Der var forskellige fejl. Safeboxen virkede ikke, fjernsynet virkede meget dårligt, til sidst uden lyd. aircondition larmede. Man var meget villig til hurtigt at se på tingene og på mit forlangende fik vi nyt værelswe og en rabat. Morgenmaden var meget lækker. Fjernsyn er gamle og systemet med antenneforhold og modtagerforhold virker dårligt. Ingen elevator.
Hotellet ligger meget centralt og der er tæt til undergrunden. Værelset var meget konfortabelt - dog lidt højt oppe (mange trapper) som min mor havde lidt besvær med. Morgenmaden og servicen var upåklagelig.
God beliggenhed, god morgenmad, stort værelse, personalet var rare og venlige nej
Dejlig beliggenhed og store, fine værelser. Hjælpsomt personale og herligt med den lille gårdhave. Det første værelse vi fik, lå i kælderen med udsigt til en forfærdelig skakt. Dette burde være oplyst ved bookningen og prisen burde være lavere end de øvrige værelser. Selve værelset var dog stort og fint. Næste morgen fik vi valget mellem tre andre værelser, så god service hér.
Ganske udmærket hotel ikke så lang fra nærmeste undergrundsstation - perfekt hotel til en shopping weekend. Super serviceminded personale.
This hotel is perfectly located for the British Museum, it is quiet and within walking distance of Soho and Euston Station.
nice ambiance in reception area and small sitting area, help yourself bar a nice touch from another age. Comfortable bed, Moulton Brown toiletries
Delightful upmarket charm, tradition and comfort. Excellent service, good rooms and facilities. Our room (2) had a balcony looking into the hidden garden. Very good value for this fantastic location next to Russel Square and the British Musem. Internet should be free and the breakfasts are very expensive.
The location - quiet and convenient (but please also read separate 'complaint') Bed was a 4 poster, but very squeaky, to the point that it woke us up each time we turned over in bed (also: please see seperate general complaint about this booking).
Extractor fan not working in bathroom
The service of your receptionist was excellent and warming. I had requested a specific room overlooking the court yard and got what I asked for. After realizing that there is a room "002" directly on the court yard I asked if I could see the room and without hesitation I was able to change no questions asked and no quarms. Ice service:-( Apparantly ice service was on at 6pm and I was out and about until late hours and would have loved a cold drink.
Close to where I needed to be the next day Easy access to Oxford St etc Good sized room (for London) Really excellent if you wanted to spend time at the British Museum None
Location! The price of breakfast was ridiculous! So we didnt get it.
The hotel is clean and comfortable with well equipped and quiet rooms.
Well appointed boutique hotel in a convenient location.
Check in/out was efficient.
I liked best the retro style of the hotel, especially the fireplace in my room. The wind goes trough the windows, even when they are closed.
Very central hotel, friendly staff, clean room. Maybe the room was a bit small, although very comfortable.
Excellent location, smooth service, ok facilities, nothing to complain about. Very good for the price level, and excellent if you have to get to an early meeting in the city.
paid for breakfast what a waste of money.plastic ham also chicken the cheese was curled up at the edges.could not be worse.
Some of the staff were helpful, polite and keen to assist. Room was small, room service menu was petite, prices for food including breakfast were expensive. Not impressed that advertised facilities such as the restaurant were located at another hotel situated at the end of the road. The window leaked and was falling off the hinges and the gaps had been stuffed with toilet roll. Overall impression was that the hotel was not properly maintained and was in need of some modernisation and general maintenance. I experienced some checking out problems which I was asked for a fax cancelling the booking. After explaining that I dont carry a fax machine in my suitcase and several calls to booking.com I was allowed to check out the following day.
Great location nearby, underground station, Russel Square and Covent Garden.
Very nice surprise as I was expecting less No
Easy access near Underground and pub and park. Small and convenient.
Beliggenheden og den lille have Alt andet end beliggenheden. Ligeglad personale. Alt for få brusere til antallet af gæster.
Placeringen. Venlige receptionister. Tekopperne på værelset var længe om at blive skiftet. Personalet i morgenmadsrestauranten forstod ikke engelsk. De serverede andet end det man bad om, fx bad jeg om blødkogt æg og fik hårdkogt, iskoldt æg. Når jeg sagde no bacon fik jeg alligevel bacon. Opfyldningen på buffeten kunne have været bedre.
perfekt beliggenhed. Renovation... renovation, rengøring
Virkeligt dårligt hotel, som burde rives ned til grunden. Der var møg beskidt og fællesbadeværelserne var under al kritik. Føj føj føj!!! Se ovenstående - hotellet var en skandale og møg beskidt, gammelt og i en tilstand, hvor det ikke er rimeligt at tage penge for at bo der.
Snavset værelse, toiletter fungerede ikke, utætte og smadrede ruder. Ok morgenmad og god beliggenhed. Rette op på de nævnte forhold.