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The boiler was not working for two days in a row. Its summer time, meaning that it is bearable if you fancy a cold shower !!!!
Excellent location, friendly and helpful staff, great design and ambience.
Stayed only for one day instead of three. The room was too small and the hotel overvalued.
location a bit dark and a small room
Its location and coziness. Small rooms
Friendly staff. a good location for exploring Central London. Decor was very tired and worn. Only one lift (small). Breakfast was ok but tables were not always fully supplied (condiments missing etc.), and rather slow and overpriced for what it was. No tea making facilities in the room.
location excellent however very dark and strange hotel sound proofing between rooms non existent too dark for my liking
Quiet and quite small Lousy Breakfast buffet
Location is amazing. Off the bustling path. Coffee could have been better!
The location is perfect and discreet. The price is reasonable with VAT and breakfast included, its difficult to find this standard in a good location in London. The hotel rooms are quaint and clean. It feels like coming home to a quiet space. Breakfast could be more varied especially if your stay is a long one. The staff are friendly but could be a bit more dynamic. Carpets need to be cleaned.
Very nicely decorated Problems with WiFi connection and inexperienced staff
The location, the competence and friendliness of the staff, and the breakfasts which, although expensive, were excellent The steep entrance stairway, the small lifts, the lack of suitcase stands, the height of the beds, the difficulty of getting into the shower and the danger of slipping on the bottom of the bath, and the cost. Whether I would recommend it depends on the type of person making the enquiry.
Very cosy, silent, good breakfast. Unfortunately, the web did not tell that the single room had only one single bed and was tremendously tiny. Do not book a single room!!!
everything we asked 2 separate beds but received room with 1 king size
Attitude of staff, complimentary newspapers, ambience The room was really tiny
The staff dotes on their guests. They go out of their way to do things well. They made us feel special.
Everything was just perfect - absolutely no complaints and cannot wait to stay there again Nothing
Stay was wonderful. As described, the room was small, but quite nice.
excellent location, great hospitality, charming room, room service food was also good.
home from home
Location was excellent. Totally charming decor and welcome. 24/7 open. My request for "no feathers" was immediately addressed. All conveniences were provided. I do not understand the distinction between "didn't like" and "complaints". When I asked for the smoking room I had booked for, I was told perhaps there was a suite I could have that was smoking. (Not at these prices, I thought.) My room for 163 BP per night was so small as to be claustrophobia inducing. The bed was hard and very short. The price of breakfast was insane.
hotellet ligger kun 100 meter fra undergrundstaionen, samt ligger i et dejligt styille områd. vi havde et værelse ud til torvet og det var flot i julen. god service ved spørgsmål måske man skulle kunne får med morgenmad
Personale i receptionen. meget servicemindede og søde og engagerede. Morgenmad for dyrt og uinteresant oveni en meget høj overnatningspris.
Skønt hotel. Tænk at sove med en rigtig dyne i London... Dejlig morgenmad, enkelt og lækkert.. Dejlig tæt på Tuben....
Hotellet annoncerer med laptpops på værelset - den på mit værelse "var til service". + portieren stod pludselig på værelset kl. halv elleve om aftanen - bankede ikke på, men låste sig bare ind "Undskyld - jeg skulle bare lige tjekke..." og gik igen. Tjekke hvad, tænker jeg...